Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 105 avis sur 132." "
10 – Excellent
105
Note des voyageurs de 8 (Bien), d’après 19 avis sur 132." "
8 – Bien
19
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 132." "
6 – Satisfaisant
5
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 132." "
4 – Médiocre
3
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 132." "
2 – Horrible
0
9,8/10
Propreté
9,6/10
Personnel et service
9,2/10
Équipements
9,6/10
Infrastructures et conditions de l’hébergement
9,4/10
Écoresponsabilité
Avis
10/10 Excellent
Adrian
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Will be back here!!!
Adrian
Séjour de 1 nuit en mai 2024
10/10 Excellent
Cathleen
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location. Walkable to everything. Clean and updated rooms. Loved my stay!
Cathleen
Séjour de 2 nuits en mai 2024
10/10 Excellent
Risa
Voyage en couple
18 mai 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I would absolutely stay here again! Everyone who worked there was so lovely, especially Liam who checked us in. He wrote down and explained every place he recommended with detail and we loved every one recommendation of his that we took. The location is absolutely perfect as well.
Risa
Séjour de 2 nuits en mai 2024
Réponse de Author le 19 mai 2024
Dear Risa,
Thank you for taking the time to complete the survey about your stay at School Lane Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We hope to see you at School Lane Hotel again soon!
Kind regards,
Genesia
Duty Manager
School Lane Hotel
10/10 Excellent
David
Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent value for money and conveniently located in Liverpool One. Exceptionally clean and comfortable with first class staff and complimentary coffee and pastries for breakfast. Will recommend to family and friends.
David
Séjour de 1 nuit en mai 2024
Réponse de Author le 19 mai 2024
Dear David,
Thank you for taking the time to complete the survey about your stay at School Lane Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We hope to see you at School Lane Hotel again soon!
Kind regards,
Genesia
Duty Manager
School Lane Hotel
10/10 Excellent
S
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a beautiful hotel and the staff makes you feel welcome and are very knowledgeable of the area. The rooms are clean and comfortable. Great location as well!
S
Séjour de 1 nuit en mai 2024
Réponse de Author le 19 mai 2024
Dear Sylvia,
Thank you for taking the time to complete the survey about your stay at School Lane Hotel. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.
We hope to see you at School Lane Hotel again soon!
Kind regards,
Genesia
Duty Manager
School Lane Hotel
8/10 Bien
Cam
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was immaculate. Wonderful room, nice croissant-and-coffee breakfast setting. The shower was a bit off-putting, with no curtains or door, and it was a bit bizarre that with such a huge hotel room, and plenty of space to put a piece of furniture, there was nowhere to sit but on one desk chair in the corner.
Cam
Séjour de 2 nuits en mai 2024
10/10 Excellent
Samuel
5 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Samuel
Séjour de 1 nuit en mai 2024
Réponse de Genesia le 11 mai 2024
Dear Samuel, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope you enjoyed your stay with us and we hope to see you stay with us again. Warm regards, Genesia Duty Manager School Lane Hotel
8/10 Bien
Atalay
Voyage en couple
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is in the Liverpool One and close to everything
Atalay
Séjour de 1 nuit en mai 2024
Réponse de Genesia le 4 mai 2024
Dear Atalay, Thank you for taking the time to share your feedback! We're delighted to hear that you found our location in Liverpool One convenient for your needs. Being centrally located means our guests can easily explore all that the city has to offer, from shopping to dining and entertainment. We're glad you enjoyed the accessibility to everything nearby. We look forward to welcoming you back to School Lane Hotel for another enjoyable stay!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Atalay
2 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Atalay
Séjour de 1 nuit en mai 2024
Réponse de Genesia le 4 mai 2024
Dear Atalay, Thank you for taking your time to leave us a review about your experience during your stay with us. We hope to see you back at School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
8/10 Bien
Neil
Voyage en famille
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely accommodation, albeit with basic facilities.
Ideal for a stay in the city, convenient for the attractions , shopping etc
Breakfast of pastries and drinks was included which was a nice touch
Clean accommodation , courteous staff
Neil
Séjour de 2 nuits en mars 2024
Réponse de Genesia le 30 avr. 2024
Dear Neil, Thank you for sharing your experience with us! We're thrilled to hear that you enjoyed your stay at School Lane Hotel. Providing comfortable and clean accommodation in a convenient location is our top priority, so we're glad to know that you found it ideal for exploring the city's attractions and shopping areas. Our complimentary breakfast of pastries and drinks aims to start your day on a delightful note, and we're pleased that you appreciated this touch. We'll be sure to pass along your kind words to our courteous staff. We hope to have the pleasure of welcoming you back again soon!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Jennie
Voyage en couple
24 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
A really lovely stay very clean room with all you could need very impressive shower
Staff were amazing
Felt very safe with security locked front door
Parking discount
The only downside was the room never warmed up as heating not on but other than that would recommend
Jennie
Séjour de 2 nuits en avril 2024
Réponse de Genesia le 30 avr. 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a really lovely stay at School Lane Hotel and that you found your room to be clean and well-equipped with everything you needed, including an impressive shower. It's fantastic to hear that our staff provided amazing service and made you feel safe during your stay. We apologies for any inconvenience caused by the room not warming up due to the heating being off, and we appreciate your understanding. This has been escalated to our maintenance team and we appreciate you mentioning this. Your recommendation means a lot to us, and we hope to have the opportunity to welcome you back again soon for another enjoyable stay!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Rosa
Voyage en couple
24 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Second time we have stayed here, really enjoyed it. Very comfortable, smart and modern, good quality linen and a great shower. We look forward to returning,
Rosa
Séjour de 1 nuit en avril 2024
Réponse de Genesia le 30 avr. 2024
Dear Rosa, Thank you for choosing to stay with us again at School Lane Hotel! We're delighted to hear that you enjoyed your second visit and found our accommodations to be comfortable, smart, and modern. Providing high-quality amenities, including top-notch linen and a great shower, is always our goal, so we're pleased that you appreciated these aspects of your stay. We can't wait to welcome you back for another wonderful experience in the future! Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
yue
Voyage d’affaires
23 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's the best hotel I have ever lived.
yue
Séjour de 1 nuit en avril 2024
Réponse de Genesia le 30 avr. 2024
Dear Yue, Wow, thank you so much for your amazing review! We're absolutely thrilled to hear that School Lane Hotel is the best hotel you've ever stayed in. Providing exceptional experiences for our guests is our top priority, and we're overjoyed that we could exceed your expectations. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for many more memorable stays in the future! Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Chi Kin
Voyage en famille avec de jeunes enfants
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good Location, very convenient. Nice Room, Bed is comfortable
Chi Kin
Séjour de 2 nuits en avril 2024
Réponse de Fawad le 21 avr. 2024
Thank you for your comments. we will look you again and say you welcome.
10/10 Excellent
JAMES
21 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right in the middle of everything!!
JAMES
Séjour de 2 nuits en avril 2024
Réponse de Fawad le 21 avr. 2024
Thanks for your review. we will look you again and welcome.
8/10 Bien
Vivian
Voyage en groupe
20 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
property location close to all attractions.
Vivian
Séjour de 3 nuits en avril 2024
Réponse de Fawad le 21 avr. 2024
Thanks for your review. we will look you again and welcome.
6/10 Satisfaisant
Joanne
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
2nd time I’ve stayed here as the hotel is excellent great location lovely staff the rooms are brand new so everything works and it’s beautifully clean, so it’s understandably expensive but I was happy to pay as the 1st time I stayed it was so quiet unfortunately this time I was in a smaller room without a towel rail in the bathroom and the noise in the room kept me awake it was strange water running noises, I could hear the other guests as they came back to their rooms and the street outside sounded like the bins were being collected constantly
Due to the amazingly comfortable bed I still got some sleep but I am gutted that I will have to continue my search for a dependable quiet hotel in Liverpool
Joanne
Séjour de 1 nuit en avril 2024
Réponse de Fawad le 21 avr. 2024
Thanks for your thought's share with us. we will look these issues for future every thing will be ok. we will look you again and welcome.
10/10 Excellent
Anna
16 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
In the centre of Liverpool.
From the hotel you can walk to all the highlight.
Staf friendly and helpfull.
Anna
Séjour de 5 nuits en avril 2024
Réponse de Fawad le 17 avr. 2024
Thank you so much for your good review. we will look you again and welcome to you.
10/10 Excellent
Dave
Voyage en groupe
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Awesome property, great location
Dave
Séjour de 1 nuit en mars 2024
Réponse de Genesia le 15 avr. 2024
Dear Dave, Thank you for taking your time to leave us a review about you experience at School Lane Hotel. We're delighted to hear that you enjoyed your stay at School Lane Hotel and found our property to be awesome! Our central location is indeed one of our highlights, and we're thrilled that it added to your experience. Thank you for taking the time to share your positive feedback. We look forward to welcoming you back on your next visit!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Rosa
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay. Pleasant room, nice quality linen and shower. Friendly welcome.
Rosa
Séjour de 1 nuit en avril 2024
Réponse de Genesia le 5 avr. 2024
Dear Rosa, Thank you for taking the time to share your experience at School Lane Hotel. We're thrilled to hear that you enjoyed your stay with us. It's wonderful to know that you found your room pleasant, with quality linen and a nice shower. Providing a friendly welcome is important to us, and we're delighted that you felt welcomed by our team. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
Shane
1 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location
Shane
Séjour de 2 nuits en mars 2024
Réponse de Genesia le 2 avr. 2024
Dear Shane, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We're thrilled to hear that you appreciated our hotel's location. At School Lane Hotel, we strive to provide not only comfortable accommodations but also convenient access to nearby attractions and amenities. We hope you had a wonderful stay and look forward to welcoming you back in the future!Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Dan
Voyage en groupe
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel right in the centre of Liverpool
Dan
Séjour de 1 nuit en mars 2024
Réponse de Genesia le 5 avr. 2024
Dear Dan, Thank you for sharing your feedback about School Lane Hotel! We're delighted to hear that you had a great experience with us. Our central location in the heart of Liverpool is indeed one of our standout features, and we're glad it added to your enjoyment. Your kind words mean a lot to us, and we hope to welcome you back for another wonderful stay in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
Seerwan
Voyage en couple
23 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was perfect only thing is u should mention use take deposit apart from tha everything was really good
Seerwan
Séjour de 1 nuit en mars 2024
Réponse de Genesia le 5 avr. 2024
Dear Seerwan, Thank you for your generous review of your experience at School Lane Hotel. We're thrilled to hear that everything met your expectations and that you had a perfect stay. We apologize for any inconvenience regarding the 50.00 hold on arrival. Please know that we make every effort to communicate this policy clearly, including mentioning it on your booking confirmation and during pre-arrival calls. Your feedback is valuable to us, and we appreciate your understanding. We look forward to welcoming you back for another outstanding stay in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
jose
Voyage en couple
11 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Todo excelente, la atención del personal impecable
jose
Séjour de 2 nuits en mars 2024
Réponse de Genesia le 5 avr. 2024
Dear Jose, Thank you for your wonderful review of School Lane Hotel! We're thrilled to hear that you had an excellent experience during your stay with us. Providing impeccable service is a top priority for our staff, and we're delighted that their attention to detail enhanced your visit. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another exceptional stay in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
Sally
Voyage d’affaires
4 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff. Really friendly and helpful. Lovely room. Delicious coffee and pastries for breakfast.
Sally
Séjour de 1 nuit en mars 2024
Réponse de Genesia le 5 avr. 2024
Dear Sally, Thank you for taking the time to share your experience at School Lane Hotel! We're thrilled to hear that you had a great stay with us. Providing friendly and helpful service is something we take pride in, and we're delighted that our staff made your visit memorable. We're also glad to know that you enjoyed your lovely room and found our breakfast offerings delicious. Your kind words mean a lot to us, and we look forward to welcoming you back for another wonderful stay in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
WaiKwan
Voyage en couple
1 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is clean with everything you need for a short trip. The staff are very friendly and welcoming.
WaiKwan
Séjour de 3 nuits en février 2024
Réponse de Genesia le 5 avr. 2024
Dear WaiKwan,Thank you for sharing your experience at School Lane Hotel! We're delighted to hear that you found our facilities clean and well-equipped for your short trip. It's wonderful to know that our staff made you feel welcomed and provided friendly service throughout your stay. Your satisfaction is our utmost priority, and we appreciate your kind words. We look forward to hosting you again for another pleasant stay in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
faye
Voyage en groupe
26 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab!!
Amazing hotel! Staff were so friendly and location was excellent also. Really nice touch having the pastries and tea/coffee available each morning also. Only negative is that there was no sign for the hotel so we ended up at apartments of the same name a few doors up. If there was a sign outside the door for this hotel it would be perfect but i cannot fault anything else. I hope to book again soon.
faye
Séjour de 2 nuits en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Faye, Thank you for your glowing review of School Lane Hotel! We're thrilled to hear that you had an amazing experience with us. It's wonderful to know that our staff provided friendly service and that you found our location excellent. We're delighted that you enjoyed the complimentary pastries and tea/coffee each morning - we strive to provide those little extras to make your stay even more enjoyable. We apologize for any confusion regarding the lack of a sign, and we appreciate your feedback. Rest assured, we'll take your suggestion into consideration to improve our guests' experience. We look forward to welcoming you back soon for another wonderful stay!Warm regards, Genesia Duty Manager
8/10 Bien
Tinna
25 févr. 2024
Tinna
Séjour de 2 nuits en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Tinna, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager
10/10 Excellent
paul
22 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendliness of staff and their helpfulness
paul
Séjour de 1 nuit en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Paul, Thank you for your review of School Lane Hotel! We're thrilled to hear that you found our staff to be friendly and helpful during your stay. Providing excellent service is a top priority for us, and we're delighted that our team made your experience memorable. We appreciate your feedback and hope to welcome you back for another enjoyable stay soon!Warm regards, Genesia Duty Manager
10/10 Excellent
Sarah
22 févr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Superb hotel
Lovely hotel very central staff friendly and service excellent. Intend to visit this hotel again l!!
Sarah
Séjour de 4 nuits en février 2024
10/10 Excellent
Paola
21 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous stay!!!
Paola
Séjour de 1 nuit en février 2024
8/10 Bien
Voyageur vérifié
18 févr. 2024
Les points forts : Personnel et service et confort de la chambre
Good location, nice staff. Overall a nice stay.
Voyageur vérifié
Séjour de 4 nuits en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Guest, Thank you for taking the time to share your feedback about your recent stay at School Lane Hotel. We're delighted to hear that you found our location convenient and our staff accommodating. Your satisfaction is important to us, and we're pleased to know that you had a nice overall experience with us. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager
4/10 Médiocre
Ka Yee
16 févr. 2024
Ka Yee
Séjour de 1 nuit en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Ka, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager
10/10 Excellent
Stan
Voyage en famille
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stan
Séjour de 3 nuits en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Stan, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager
10/10 Excellent
Tracy
15 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
In the heart of Liverpool this is a gem of a hotel. We had a fabulous nights sleep.
Tracy
Séjour de 1 nuit en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Tracy, Thank you for your glowing review of School Lane Hotel! We're thrilled to hear that you found us to be a gem in the heart of Liverpool. Providing our guests with a fabulous night's sleep is one of our top priorities, and we're delighted that you experienced just that during your stay with us. Your satisfaction means the world to us, and we can't wait to welcome you back for another exceptional experience in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
Geraldine
Voyage en famille
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic stay
Staff were so friendly. The place was so clean and the rooms were so spacious. Right on the shop streets but so quiet.
Geraldine
Séjour de 2 nuits en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Geraldine, Thank you for sharing your wonderful experience at School Lane Hotel! We are thrilled to hear that you had a fantastic stay with us. Our team takes great pride in providing friendly service, and we are delighted that you found our staff accommodating. Maintaining cleanliness and spacious accommodations are top priorities for us, and we're glad to know that you appreciated it. Being located conveniently near the shop streets while offering a peaceful atmosphere is something we strive for, and we're pleased that it enhanced your overall experience. We look forward to welcoming you back for another enjoyable stay in the future!Warm regards, Genesia Duty Manager
10/10 Excellent
Claire
7 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Claire
Séjour de 1 nuit en février 2024
Réponse de Genesia le 5 avr. 2024
Dear Claire, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager
8/10 Bien
Rob
2 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
High quality
Rob
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Susan
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel in city centre
Susan
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Joe
27 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great nights stay in the centre of Liverpool
Lovely hotel, everything was spotlessly clean. Great value.
Pastries and coffee were nice in the morning.
Reception staff were super friendly.
Highly recommend.
Joe
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Yvette
Voyage en famille
20 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Yvette
Séjour de 1 nuit en janvier 2024
Réponse de Genesia le 23 janv. 2024
Dear Yvette, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Parminder
Voyage d’affaires
20 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very difficult to find, with kuggage diffixukt to walk to & from Car Park. more derails needed on thewebsite
Parminder
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Charles
19 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and comfy and cute
Charles
Séjour de 1 nuit en janvier 2024
Réponse de Genesia le 23 janv. 2024
Dear Charles, Thank you for taking the time to share your feedback about your stay at School Lane Hotel. We're delighted to hear that you found your experience to be clean, comfy, and cute.Maintaining a clean and comfortable environment is a top priority for us, and we're pleased to know that we met your expectations in this regard. Additionally, we appreciate the mention of "cute," as we aim to create a welcoming and charming atmosphere for our guests.Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Mil
17 janv. 2024
Mil
Séjour de 1 nuit en janvier 2024
Réponse de Genesia le 5 avr. 2024
Dear Mil, Thank you for taking your time to leave us a review about your experience at School Lane Hotel. We hope to see you back at School Lane Hotel!Warm regards, Genesia Duty Manager
10/10 Excellent
Mark
16 janv. 2024
Mark
Séjour de 1 nuit en janvier 2024
Réponse de Genesia le 23 janv. 2024
Dear Mark, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
8/10 Bien
Emmanuel
16 janv. 2024
Emmanuel
Séjour de 1 nuit en janvier 2024
10/10 Excellent
Eiman
Voyage en famille
5 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eiman
Séjour de 1 nuit en décembre 2023
Réponse de Genesia le 23 janv. 2024
Dear Eiman, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Rich
Voyage en famille
4 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great city centre hotel
Lovely hotel in the city centre.
Everything felt fresh and clean. The room was quite small but it felt cosy. The bathroom was well fitted with a good sized shower. The staff were superb and really welcoming. The breakfast was spot on. This will be our hotel of choice in Liverpool from now on.
Rich
Séjour de 1 nuit en janvier 2024
Réponse de Genesia le 23 janv. 2024
Dear Rich, Thank you for sharing your wonderful experience at School Lane Hotel! We're thrilled to hear that you found our city centre hotel to be a great choice and that everything felt fresh and clean during your stay.It's fantastic to know that, despite the room being on the smaller side, it felt cosy and comfortable to you. We aim to create a welcoming and pleasant atmosphere, and we're glad you felt at home. We're also pleased that you enjoyed the well-fitted bathroom with a good-sized shower – providing a refreshing experience is important to us.Your kind words about our superb and welcoming staff are truly appreciated. Guest satisfaction is our top priority, and it's rewarding to hear that our team's efforts made a positive impact on your stay.We're honored to be your hotel of choice in Liverpool, and we look forward to welcoming you back on your future visits. Warm regards, Genesia Duty Manager School Lane Hotel
8/10 Bien
Elaine
Voyage en couple
3 janv. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Elaine
Séjour de 1 nuit en décembre 2023
Réponse de Genesia le 23 janv. 2024
Dear Elaine, Thank you for taking your time to leave us a review about your experience during your stay with us at School Lane Hotel. We hope to welcome you back to School Lane Hotel in the future :)Warm regards, Genesia Duty Manager School Lane Hotel
10/10 Excellent
Laura
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fab hotel, great location
Great hotel, good location. Lovely warm modern rooms. The coffee and fresh pastries in the morning is a nice extra touch. Would definitely stay here again
Laura
Séjour de 1 nuit en janvier 2024
Réponse de Genesia le 23 janv. 2024
Dear Laura, Thank you for taking the time to share your positive experience at School Lane Hotel! We're thrilled to hear that you found our hotel to be fabulous with a great location.It's wonderful that you enjoyed our lovely, warm, and modern rooms. We strive to create a comfortable and inviting atmosphere, and it's rewarding to know that we succeeded in making your stay enjoyable.We're pleased that the complimentary coffee and fresh pastries added that extra touch to your mornings. We believe in providing those little delights to enhance our guests' experience, and we're glad you appreciated them.Thank you for your kind words, and we look forward to the opportunity to welcome you back for another stay in the future. Warm regards, Genesia Duty Manager School Lane Hotel