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Avis sur The Hand Hotel

3.5 out of 5
The Hand Hotel
Bridge Street, Llangollen, Wales

Avis

8,2

Très bien

Note des voyageurs de 10 (Excellent), d’après 74 avis sur 213." "
Note des voyageurs de 8 (Bien), d’après 94 avis sur 213." "
Note des voyageurs de 6 (Satisfaisant), d’après 33 avis sur 213." "
Note des voyageurs de 4 (Médiocre), d’après 7 avis sur 213." "
Note des voyageurs de 2 (Horrible), d’après 5 avis sur 213." "

8,6/10

Propreté

8,6/10

Personnel et service

7,8/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

8/10 Bien

Paul, Aylesbury

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
We really enjoyed our stay at the Hand Hotel. It’s a very comfortable hotel with friendly helpful staff. The location and the view over the river Dee are excellent and we loved the riverside patio area. We will return
Séjour de 4 nuits en mai 2024

8/10 Bien

Philip

Voyage en groupe
Les points forts : Personnel et service
Comfortable and convenient
Séjour de 4 nuits en mai 2024

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent. But Llangollen rather run-down compared with ten years ago
Séjour de 4 nuits en avril 2024

10/10 Excellent

Wayne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Outstanding
Séjour de 3 nuits en avril 2024

10/10 Excellent

JAMES

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff there are very obliging and will answer any questions about the area.
Séjour de 1 nuit en avril 2024

8/10 Bien

Jennifer

Voyage en couple
Very clean and comfortable.
Séjour de 1 nuit en mars 2024

8/10 Bien

Wendy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Our bedroom was small and very dated. We thought it felt shoehorned in, but it was very clean. The bar area was lovely. Breakfast was excellent although the tea was cold. Staff were all very friendly and helpful.
Séjour de 1 nuit en février 2024

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Kenichi

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Garry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

6/10 Satisfaisant

David

Les points forts : Propreté et infrastructures et conditions de l’hébergement
What no restaurant?
Great breakfast. We booked this hotel as there was a restaurant and as it was a Monday night we were certain of getting a meal. Unfortunately the kitchen was closed and we were reduced to a Coop sandwich. They had our email so could have informed us in advance so we could have made alternative arrangements. Shame as otherwise very good
Séjour de 1 nuit en novembre 2023

8/10 Bien

Peter

Séjour de 1 nuit en octobre 2023

10/10 Excellent

Graham

Séjour de 1 nuit en octobre 2023

8/10 Bien

Dave

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very traditional hotel - not spoilt by big modern ‘improvements’. Staff efficient and friendly. Fantastic location for the view and local facilities which were exceptionally good.
Séjour de 2 nuits en octobre 2023

8/10 Bien

Tore

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Hand hotel
Good historic hotel. Lots of quirky features. Evening meal and breakfast very tasty. Nice views of the river Dee.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Natalie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2023

6/10 Satisfaisant

Jacqueline

Voyage en famille
Les points forts : Propreté et personnel et service
Good for an overnight stay
The Hand is an interesting old building in a lovely setting in the town by the river.Breakfast was good, plentiful with a good selection of hot and cold options.The staff were helpful and courteous.The family room we booked for 1 night was clean and had all the basics but was definitely in need of updating. We would have appreciated a pack of biscuits to accompany the generous supply of drinks. The bathroom would benefit from modernising.A shower over the bath with a curtain feels a little basic these days. We found our room overlooking the courtyard at the back was noisy in the morning when cleaning began at about 5am so our sleep was quite disturbed.Maybe rooms at the front or church side would be better. All things considered the Hand is a bit overpriced but is ok for an overnight stay and choose a room at the quiet side.
Séjour de 1 nuit en août 2023

10/10 Excellent

Dianne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel in an excellent location. Our room overlooked the River Dee so was a quiet room. There is a lovely beer garden overlooking the river which we were able to make use of. The staff were friendly and helpful. We also had 2 good evening meals at the hotel. The food was excellent but the service was slow on the Friday evening.
Séjour de 3 nuits en août 2023

8/10 Bien

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, confort de la chambre
17th century hotel
This is a 17th century hotel so obviously it’s very old but this adds to its charm. The staff were very polite and helpful and the food was good and plenty of it.
Séjour de 2 nuits en août 2023

8/10 Bien

Paul, Aylesbury

Voyage en couple
Les points forts : Propreté et équipements
Room was comfortable although perhaps looking a little tired and unloved. Hotel was very convenient with excellent parking facilities. Breakfast was very good and staff were on the whole very helpful. The major feature for this hotel is the outdoor drinks/food area at the front over looking the river and a delightful garden. Well done Hand Hotel!
Séjour de 1 nuit en août 2023

8/10 Bien

Janet

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good Stay
Stayed at The Hand when canoeing the Aquaduct. Hotel was comfortable and cheerful. The staff were great and the food good.
Séjour de 2 nuits en août 2023

8/10 Bien

PETER

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Location
Great location on river,comfortable room,close to shops,heritage railway,would stay again.
Séjour de 2 nuits en juillet 2023

8/10 Bien

Jean

Séjour de 1 nuit en juillet 2023

4/10 Médiocre

Thomas

Les points faibles : Confort de la chambre
5 day trip to North Wales
We had a 5 day trip to North Wales and stayed at 3 different places. The Hand Hotel was the most expensive, with us paying for a premier room with a river view. Our experience was very disappointing. Room was a nice size and the river view was great, but felt the pictures shown as part of the booking process were misleading 9staying in room 59). I did not expect the wash basin to be in the room, the bed was very uncomfortable, no water of biscuits and the room could have been cleaner. The WiFi did not cover the room (you had to go down corridor) and as Sunday night we ate in and I had the roast beef, but was very poor (think it had been plated earlier and warmed in microwave). We felt for what we had paid, by comparison to our previous stays it was well over priced.
Séjour de 1 nuit en juillet 2023

8/10 Bien

Jean

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rigtig godt til prisen.
Rigtig godt hotel til prisen. God service. Gode værelser
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Excellent location -- all of Llangollen was within easy walking distance. The hotel was clean and well cared for. Full English breakfast was much appreciated. We were there during warm weather. As is the norm in this part of the world, there was no A/C. The ground floor of the hotel was comfortable, but one floor higher felt 10 degrees C (20 degrees F) hotter. There didn't seem to be ventilation to allow the hot air to escape upward and out. Our room had one large window that only opened about 3" at the bottom, so virtually no ventilation within the room. The limited opening was probably to keep people from falling out, but it would have had bars on the window and allow it to open fully. This was a significant discomfort for us but shouldn't be an issue during cooler weather. The bed was quite uncomfortable. Were it not for those two issues, the hotel would have been a grand experience, but since the main reason we were there was for a good night's rest, the stay was not pleasant.
Séjour de 1 nuit en juin 2023

8/10 Bien

john

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
short break in llangollen
An older style hotel with the tradition and comfort that brings to mind the many famous guests who stayed in the past when, perhaps, it was more luxurious than now. We enjoyed the quiet comfort of the bar with the opportunity for chatting to other guests. We stayed Wednesday and Thursday nights.
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

colin

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
I just do not think the hotel is worth the money, as the room was tired and needed a real good upgrade to warrant a charge of £120 per night.
Séjour de 1 nuit en juillet 2023

6/10 Satisfaisant

Colin

Séjour de 2 nuits en juin 2023

8/10 Bien

John

Les points forts : Propreté, personnel et service, confort de la chambre
Nice friendly staff.
Séjour de 2 nuits en juin 2023

10/10 Excellent

Jane

Séjour de 1 nuit en mai 2023

8/10 Bien

Duncan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Been this hotel before and will definitely go back again
Séjour de 1 nuit en mai 2023

8/10 Bien

Gawaine

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Visit was a little spoiled when my wife burned her body reversing into the towel rail which was ridiculously hot. “Hot rail” stickers are normal, such overly hot rail in a small bathroom is dangerous.
Séjour de 2 nuits en mai 2023

10/10 Excellent

Paul

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location, nice room, nice breakfast in elegant dining room, friendly staff.
Séjour de 2 nuits en mars 2023

8/10 Bien

John

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en février 2023

6/10 Satisfaisant

Antony

Séjour de 1 nuit en février 2023

10/10 Excellent

kristen

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely staff, great atmosphere and tremendous breakfast. Would stay again in a heartbeat

8/10 Bien

BRIAN

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en décembre 2022

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022

8/10 Bien

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Weekend in Llangollen
Had a lovely weekend here. Staff were brilliant and our dogs were well catered for. Lots of lovely walks and places of interest that also catered for dogs. Breakfast and dinner were lovely and served in the bar would definitely come back
Séjour de 2 nuits en novembre 2022

10/10 Excellent

Jerry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A night off exploring a new place
Well kept up facility with lovely rooms, good wifi and short walk to everything. Wonderful people at the right location to visit the town. Front desk, bar, restaurant, all were friendly and helpful. Have their own parking which is scarce on the weekend. It was a Saturday night and they had a great band that rocked the bar/lounge, really a great time for all. Plan on returning my net visit to the the UK/Wales. (from USA)
Séjour de 1 nuit en novembre 2022

10/10 Excellent

Carys

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Spacious and very clean and central

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Nice old fashioned hotel
Old fashioned hotel with a lot of history, it was very clean, tidy & comfortable. Breakfast was nice with a decent selection to cater for all. Didn’t get to try the restaurant, as they had a large party in, so couldn’t cater for us, I just wish they’d said earlier.
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en octobre 2022

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent stay again. Great staff. Good service. Nice room.
Séjour de 2 nuits en octobre 2022

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Well recommended hotel
Nice and central hotel with home comforts and friendly staff
Séjour de 3 nuits en septembre 2022

10/10 Excellent

Clifford

Séjour de 2 nuits en septembre 2022

10/10 Excellent

Antony

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
The hotel food and entertainment was fabulous
Séjour de 1 nuit en septembre 2022