Coin salon dans le hall

Avis sur Hux Hotel

4 out of 5
Hux Hotel
9 Kensington High Street, London, England

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 45 avis sur 68." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 68." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 68." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 68." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 68." "

9,6/10

Propreté

9,4/10

Personnel et service

8,6/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

Anne

Voyage en famille
Really highly recommended. We would stay again in a heartbeat. Service was superb - all the staff were very attentive throughout our stay. The live music in the basement was unexpected but top quality and was the perfect addition to our stay. Definitely 5 out of 5!
Séjour de 1 nuit en mai 2024
Réponse de The Hux Hotel le 6 mai 2024
Anne,Thank you so much for your wonderful review and recommendation. It means the world to us. We are glad that you enjoyed our service and the live music! We cannot wait to welcome you again,

10/10 Excellent

Alison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabulous staff, accommodation, area. Quirky, fun, clean hotel. Highly recommended
Séjour de 2 nuits en avril 2024
Réponse de The Hux Hotel le 3 mai 2024
Alison, your review is music to our ears! It was a real pleasure to host you at The Hux and we hope to welcome you back very soon!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de The Hux Hotel le 30 avr. 2024
Thank you, Kelly!

8/10 Bien

Louise

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were greeted by three staff members running out to assist us with our bags! Absolutely great first impression! Service and staff were absolutely fantastic. The venue is cute and quirky and the live music is a great touch. The rooms are quite cosy and comfortable but for a long stay with lots of luggage it can be a bit small and not much room to move. Located in a perfect position for shopping, transport and sight seeing. I would definitely return based on the greeting and goodbye we received, consistent great service and friendly staff.
Séjour de 5 nuits en avril 2024
Réponse de The Hux Hotel le 22 avr. 2024
It sounds like you had a wonderful experience! Being greeted by three staff members eager to assist you set a positive tone right from the start. The venue's cute and quirky atmosphere, along with the addition of live music, adds a special touch to your stay. However, it's fantastic that the hotel's location is convenient for shopping, transportation, and sightseeing. Your intention to return based on the consistently great service and friendly staff speaks volumes about the quality of your experience. Thank you, Louise!

10/10 Excellent

Mark, Marina del Rey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I LOVED my three night stay at Hux Hotel. Such bold colors, such an intriguing design. Also a wonderful location at the southwest corner of Kensington Gardens/Hyde Park -- my favorite area to stay in London. My room had large windows looking out to the street and park. This is such a stylish place -- but you will feel comfortable even if you are not all that stylish (like me). There are a few things to know: you have to walk up a number of stairs to get to the elevator; the walls are thin, which was briefly a problem for me one of the three nights; the bathroom is very small (though lovely). All that said, I didn't mind any of that because it was so much fun to stay in such a vibrant, interesting hotel.
Séjour de 3 nuits en février 2024
Réponse de The Hux Hotel le 15 avr. 2024
Dear Mark,Your enthusiasm for your stay at Hux Hotel shines through brightly! It sounds like an absolute gem with its bold colors and intriguing design, perfectly complemented by its prime location near Kensington Gardens/Hyde Park. Large windows offering views of the street and park must have been a treat! It's refreshing to hear that despite a few quirks like the stairs and thin walls, the overall experience was still enjoyable. Thank you for sharing your experience, it was a real pleasure to host you at The Hux,

10/10 Excellent

Helen

Séjour de 3 nuits en mars 2024
Réponse de The Hux Hotel le 22 avr. 2024
Thank you, Helen!

6/10 Satisfaisant

Nathen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
For the price i paid, I feel like i should have went france and back, but the hotel was very unique, i love the taxidermy and the staff were amazing, but... not worth 250 a night, the staff did amazing with the services
Séjour de 1 nuit en mars 2024
Réponse de The Hux Hotel le 28 mars 2024
Dear Nathen,Thank you for your feedback about your stay. Kindly note that our rates are based on the competition in the area and market demand; we are sorry that you felt the price you paid for Saturday stay in a fully-equipped Signature room in central London, was too high. We appreciate your lovely words about the Team, I will definitely pass it on.Warm regards,

10/10 Excellent

Zelda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional property in every way; wonderful staff, prime area, a total vibe.
Séjour de 2 nuits en mars 2024
Réponse de The Hux Hotel le 11 mars 2024
Zelda, thank you so much for your fantastic comment about The Hux! We cannot wait to welcome you again,

10/10 Excellent

Jennifer

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Exceptional service. Amazing location. Quirky but very stylish design
Séjour de 1 nuit en février 2024
Réponse de The Hux Hotel le 7 févr. 2024
Thank you for your 5* review, we are glad you enjoyed your stay at The Hux!

10/10 Excellent

michal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amazing Staff, small room great location
Séjour de 3 nuits en janvier 2024
Réponse de The Hux Hotel le 26 janv. 2024
Thank you, Michal! Your feedback means a lot to us,

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay at the Hux
We loved our stay - super hotel, super staff, super location and the room/ suite was awesome. Will stay again!
Séjour de 2 nuits en janvier 2024
Réponse de The Hux Hotel le 8 janv. 2024
Hello!We are incredibly happy to read that everything about The Hux was superb for you. You are welcome here anytime,

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de The Hux Hotel le 8 janv. 2024
Thank you!

10/10 Excellent

Lisa, Walnut Creek

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property did not disappoint in any way! We loved it!
Séjour de 3 nuits en décembre 2023
Réponse de The Hux Hotel le 5 janv. 2024
Thank you Lisa! We cannot wait to host you again,

10/10 Excellent

dan

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were wonderful, receptive and informative. Would definitely stay here at the Hux again in the future. Very convenient location.
Séjour de 2 nuits en décembre 2023
Réponse de The Hux Hotel le 5 janv. 2024
Hi Dan,Your recommendation means the world to us! It was a real pleasure for the Team to have you around, I will definitely pass to them your lovely comments. Take care and see you soon!

10/10 Excellent

JOSEPH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de The Hux Hotel le 22 févr. 2024
Thank you, Joseph!See you soon,

10/10 Excellent

Matthew

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous way to end family holiday trip
From moment one, the Hux Hotel staff when out of their way to make our stay as pleasurable as possible. Even if they did nothing, the 2-bedroom suite as the perfect ending to our holiday vacation in England. The place was zazzy with highly functional and interesting appointments. The big table was perfect for a night of eating in rather than getting than losing another 100 pounds by eating out. Also location in Kensington is right across the street from Hyde Park and down the street from many fantastic restaurants and stores. And my two teenagers loved having their own room (as did their parents). Highly recommend the Hux Hotel.
Séjour de 1 nuit en décembre 2023
Réponse de The Hux Hotel le 2 janv. 2024
Matthew!Thank you for your delightful feedback! We're thrilled to hear that our staff went the extra mile to ensure your stay was pleasurable, and that you enjoyed the functionality and uniqueness of our 2-bedroom suite. It's wonderful to know that the central location in Kensington and the amenities provided, including the spacious table, contributed to a memorable experience for your family. We appreciate your recommendation and hope to welcome you back to the Hux Hotel in the future!

10/10 Excellent

Erik

Voyage en famille
Les points forts : Propreté et personnel et service
The 2 room suite with a full kitchen and a view of Kensington Gardens was wonderful for our family!
Séjour de 1 nuit en décembre 2023
Réponse de The Hux Hotel le 28 déc. 2023
Thank you so much, Erik, we cannot wait to welcome your family again!

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location for Kensington Gardens, Olympia and the high street. Not far from the tube station.
Séjour de 1 nuit en novembre 2023
Réponse de The Hux Hotel le 20 déc. 2023
Thank you Andrew! We are glad to know that you enjoyed our location!

10/10 Excellent

Laura

Séjour de 1 nuit en décembre 2023
Réponse de The Hux Hotel le 14 déc. 2023
Thank you!

10/10 Excellent

Cathrine

Séjour de 4 nuits en novembre 2023
Réponse de The Hux Hotel le 28 nov. 2023
Thank you!

8/10 Bien

Carl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de The Hux Hotel le 10 nov. 2023
Thank you, Carl!

10/10 Excellent

Vanessa

Séjour de 3 nuits en novembre 2023
Réponse de The Hux Hotel le 6 nov. 2023
Thank you!

8/10 Bien

Steven, Palo Alto

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Helpful staff and rooms are cute but small. They told me the room was an upgrade, it was about 8x10 ft (2.5x3.3m). It was confusing that the registration was in the bar next to the door marked for residence entry. The lift operates between floors 1 but the entrance is level 0 so you must climb stairs to get in (would be a challenge for elderly / disabled). Directly across from Hyde Park in a lovely location.
Séjour de 1 nuit en octobre 2023
Réponse de The Hux Hotel le 30 oct. 2023
Thank you for your review. We are pleased to hear that you found our staff to be helpful and our location lovely.We're sorry to hear that you found the room size smaller than expected. We do offer a range of room sizes, all described with dimensions included. Your feedback on the check-in process is noted and we will look into ways to make it clearer for our guests.Hopefully see you again!

4/10 Médiocre

Amy

Séjour de 1 nuit en octobre 2023
Réponse de The Hux Hotel le 25 oct. 2023
Dear Amy,We are really sorry to see that you scored your stay with us at 2. We would like to apologize again that you had to be relocated due to a leak in one of our Suites. Please note the refund was processed to your account. We really wish to have an opportunity to host you in the future and show you what The Hux has to offer.Warm regards

8/10 Bien

Archie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super friendly staff and the property was in an excellent location. The room was incredibly small but I guess that’s what you get in this area unless you are willing to spend big. Thanks for a nice stay.
Séjour de 1 nuit en octobre 2023
Réponse de The Hux Hotel le 9 oct. 2023
Dear Archie,Thank you for your lovely review! We are very happy that you found the Hux friendly and in an excellent location. We hope to welcome you in the future again!

10/10 Excellent

Helena

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel in a great location. Our room was tiny but we didn’t mind. The reception team was super friendly and helpful.
Séjour de 3 nuits en octobre 2023
Réponse de The Hux Hotel le 9 oct. 2023
Thank you Helena for your kind words about our Team work and the location of The Hux. It was a pleasure to host you and we hope to welcome you back soon,

8/10 Bien

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2023
Réponse de The Hux Hotel le 4 oct. 2023
Thank you!

10/10 Excellent

Sheena

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a wonderful stay at the Hux Hotel! The hotel was an amazingly comfortable and modern getaway. The art and décor alone, keeps you at awe. The staff were extremely knowledgeable and friendly. The Hux is in the perfect proximity of plenty restaurants, shops, and adjacent the beautiful Kensington Gardens. I highly recommend your stay.
Réponse de The Hux Hotel le 26 sept. 2023
Thank you so much for taking the time to share your lovely review of our hotel! We truly appreciate your kind words about the Team and decor, and we are delighted to read that you had a wonderful experience during your stay with us. Your recommendation means a lot to us, and we can't wait to welcome you back for another memorable stay!

8/10 Bien

David

Séjour de 1 nuit en septembre 2023
Réponse de The Hux Hotel le 21 sept. 2023
Thank you, David!

10/10 Excellent

john

Séjour de 2 nuits en septembre 2023
Réponse de The Hux Hotel le 11 sept. 2023
Thank you, John!

8/10 Bien

Moshe

Séjour de 2 nuits en août 2023
Réponse de The Hux Hotel le 24 août 2023
Thank you for your score!

10/10 Excellent

Megan

Séjour de 1 nuit en juillet 2023
Réponse de The Hux Hotel le 1 août 2023
Thank you!

10/10 Excellent

Lauren

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything from top to bottom was immaculate. The staff could not have been more helpful before and during our stay, we stayed in the 2 bedroom suite and felt like the royalty that lives literally just outside the window - the proximity to Hyde Park was perfect!
Séjour de 6 nuits en juillet 2023
Réponse de The Hux Hotel le 1 août 2023
Dear Lauren,We are thrilled when reading your comment - it is wonderful that you had such a feel during your stay at The Hux, that the Team had such an impact on your stay, and that everything was immaculate.We cannot wait to welcome you and your family again!

8/10 Bien

Vula

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de The Hux Hotel le 17 juil. 2023
Thank you Vula!

10/10 Excellent

stephanie

Séjour de 2 nuits en juillet 2023
Réponse de The Hux Hotel le 14 juil. 2023
Thank you!

10/10 Excellent

Luke

Séjour de 2 nuits en juin 2023
Réponse de The Hux Hotel le 27 juin 2023
Thank you!

6/10 Satisfaisant

Bernardo

Voyage d’affaires
Les points forts : Propreté et personnel et service
The staff was very nice, and helpful, and the decor was whimsical and quite cool. There is no discernible sign on the street, you need to be buzzed in through a quite anonymous door, and go up 2 flights if narrow stairs to get to to the reception. My room, 404, while nicely designed and decorated, was incredible small, with only 3ft space between the side of the bed and the walls, and 1ft between the foot of the bed and the wall.
Séjour de 2 nuits en juin 2023
Réponse de The Hux Hotel le 27 juin 2023
Dear Bernardo,Thank you for the feedback about your stay with us. We are happy that you liked our Team and the decor. Our reception is indeed on the 1st floor but this will change soon and we will be welcoming our guests on the ground floor. Kindly note that all our rooms have detailed descriptions with dimensions, pictures and facilities included so our guests know what to expect when they book.We hope to have another opportunity to welcome you maybe in a higher room category next time,Warm regards

10/10 Excellent

Gregory

Séjour de 3 nuits en juin 2023
Réponse de The Hux Hotel le 15 juin 2023
Thank you Gregory for 10 point review!See you soon,

10/10 Excellent

Rebecca

Séjour de 1 nuit en juin 2023
Réponse de The Hux Hotel le 15 juin 2023
Thank you Rebecca!

8/10 Bien

rebecca

Séjour de 1 nuit en mai 2023
Réponse de The Hux Hotel le 15 juin 2023
Thank you!

10/10 Excellent

Laura

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very unique boutique hotel. The staff were super friendly and accommodating. The rooms were well decorated and maintained and the bed was very comfy. A super stop over. The bar was great fun with a chilled vibe and interesting cocktails.
Séjour de 1 nuit en mai 2023
Réponse de The Hux Hotel le 20 mai 2023
Dear Laura,We are delighted to read that you had a super stop over at The Hux, that the bed was comfortable and you liked decoration and our style. It was a pleasure for the Team to have you around and we hope to see you again,

10/10 Excellent

Miss S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2023
Réponse de The Hux Hotel le 20 mai 2023
Thank you!

10/10 Excellent

Elizabeth

Séjour de 1 nuit en mai 2023
Réponse de The Hux Hotel le 4 mai 2023
Thank you!

8/10 Bien

Karine

Les points forts : Propreté et personnel et service
Séjour de 6 nuits en avril 2023
Réponse de The Hux Hotel le 20 mai 2023
Thank you Karine!

8/10 Bien

Jennifer

Séjour de 1 nuit en avril 2023
Réponse de The Hux Hotel le 28 avr. 2023
Thank you, Jennifer!See you again soon,

8/10 Bien

Stephen

Séjour de 1 nuit en avril 2023
Réponse de The Hux Hotel le 19 avr. 2023
Thank you!

10/10 Excellent

Benjamin

Séjour de 1 nuit en mars 2023
Réponse de The Hux Hotel le 2 avr. 2023
Thank you!

10/10 Excellent

John

Séjour de 1 nuit en mars 2023
Réponse de The Hux Hotel le 2 avr. 2023
Thank you!

10/10 Excellent

Karina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good room, elevator didn’t work, but it is no problem if the room is on the few bottom floors. Room service is great.
Séjour de 3 nuits en mars 2023
Réponse de Daga le 29 mars 2023
Hi Karina,Thank you so much for your lovely review! We are so glad to read that the service was great and the room was good.See you again soon!

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic all-round
Fantastic facilities, great staff, location is excellent.
Séjour de 2 nuits en mars 2023
Réponse de Hotel Manager le 7 mars 2023
James, thank you so much!See you again soon,