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Avis sur St. David's Hotels

2.5 out of 5
St. David's Hotels
14-20 Norfolk Square, London, England

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 94 avis sur 311." "
Note des voyageurs de 8 (Bien), d’après 113 avis sur 311." "
Note des voyageurs de 6 (Satisfaisant), d’après 59 avis sur 311." "
Note des voyageurs de 4 (Médiocre), d’après 23 avis sur 311." "
Note des voyageurs de 2 (Horrible), d’après 22 avis sur 311." "

8,0/10

Propreté

8,2/10

Personnel et service

6,6/10

Équipements

7,0/10

Infrastructures et conditions de l’hébergement

7,2/10

Écoresponsabilité

Avis

8/10 Bien

Edwin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bonne localisation
Séjour de 4 nuits en janvier 2024

8/10 Bien

Julie

Les points forts : Personnel et service et équipements
Hôtel simple et proche du centre de Londres.
Séjour de 3 nuits en avril 2023

6/10 Satisfaisant

Benoit

Séjour de 2 nuits en février 2023

8/10 Bien

Alain

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Propreté impeccable de la chambre. Personnel agréable à l'accueil. Hotel bien placé, un peu vieillot mais bon confort pour budget serré.
Séjour de 1 nuit en novembre 2022

8/10 Bien

FOULE

Les points forts : Propreté et personnel et service
Logement a proximité de Hyde park pratique pour se loger pour assister aux concerts l'été quartier a 150m a coté de la gare de Paddington (Train aéroport) Hotel dans un cottage chambres petites mais correctes sans ascenseur (4 étages)
Séjour de 1 nuit en juin 2022

6/10 Satisfaisant

Karen, East Chester

Voyage en couple
Les points forts : Propreté et personnel et service
The heat couldn't be turned off in the room, so the window had to be open all night. We were on the ground floor. There were ppl sitting outside the room smoking and talking loud. After telling them twice to please lower the volume or move along they finally left around 1am. The location was great but I don't think we'd stay there again.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Stephanie

Les points forts : Propreté et personnel et service
Everything was lovely. The trip down to the basement where my room was was fine for me with a small case but a bigger case or a taller guest may be a struggle. You do have to leave your keys behind when you leave, and I was a bit rattled that I was given the keys back when I got back without proving who I was each time. In the basement you can hear the tube and the bar next door, so light sleepers should be sure to book an upstairs room in advance, but it was just fine for me!
Séjour de 3 nuits en mai 2024

4/10 Médiocre

nathan

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room too small, lacking a shower
Séjour de 1 nuit en mai 2024

10/10 Excellent

Anni

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was great and we had a really good time.
Séjour de 4 nuits en mai 2024

8/10 Bien

Laura

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is a real gem if you want a clean, well staffed simple room near the train station. Particularly nice for that final, one night stay before leaving the country. My only issue was that there is not a lift and getting a decent sized bag up the small, winding stairs alone, would be tough. They were quick to offer help getting it up but I did have to bring it down the 5 sections of stairs on my own. The room is tiny, but nicely decorated. it had everything I needed and the bathroom was newly renovated. there was no fan or AC so it might be really hot in the summer. there was a window you could open. I would stay again.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Patricia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and pleasant.
Séjour de 1 nuit en mai 2024

8/10 Bien

Natalie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No tea or coffee facilities in the room.
Séjour de 2 nuits en mai 2024

8/10 Bien

Cassander

Les points forts : Propreté et personnel et service
Visited the property in May and the weather was warmer than I expected. The room was for me toasty and they dont have air conditioning. Requested a fan which all they had was a desk fan which kept the area next to the bed cooler. The area is great as many options are within walking distance. If you require a/c you may need to rethink that.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Mark

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel in an excellent location. The only negative was the 4 flights of stairs to get to our room.
Séjour de 7 nuits en avril 2024

10/10 Excellent

Saad

Les points forts : Personnel et service et équipements
Staff are extremely helpful, although few things which are very important they should look into it. There were no basic toiletries like hand soap and shampoo, just on first day. I took with me probably the staff saw it and that's why they didn't bring it. They definitely need to do pest control. There was a mice in my room. I bought food and that's was £20. I threw it all away it literally going every where. Spoke to reception and they said they will change my room if I want but that's not solution. Please put your food somewhere where the mice can't reach. Like they have some top shelves which I used later on. The rest property condition, heating, toilets all good.
Séjour de 6 nuits en mai 2024

8/10 Bien

Hirotsugu

Séjour de 2 nuits en mai 2024

8/10 Bien

Saeko

Les points forts : Personnel et service
Séjour de 2 nuits en avril 2024

10/10 Excellent

Michaela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en avril 2024

8/10 Bien

tara

Voyage en famille
Les points forts : Personnel et service
Excellent quiet neighborhood with great proximity to the Paddington Station.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Francesca, Bramois

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very welcoming staff, location very close to Paddington station and tube.
Séjour de 5 nuits en avril 2024

8/10 Bien

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Old hotel and no lift. Up 5 flights of stairs with full size suitcase. Is located close to Paddington station to catch train to Heathrow. It served its purpose. Not very comfortable bed/mattress but was only for one night. Didn’t sleep well. Guests are loud in hallways. I think all these hotels in this area are like that
Séjour de 1 nuit en mars 2024

4/10 Médiocre

Marcus, Hamilton

Les points forts : Propreté et personnel et service
rooms are clean but very small. bathrooms are shared with other rooms.
Séjour de 2 nuits en avril 2024

8/10 Bien

Robert

Boutique hotel with no elevator and no breakfast options. Excellent lication near Paddington and hyde park
Séjour de 4 nuits en avril 2024

6/10 Satisfaisant

Yoshikazu

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
寝るだけの部屋。ロケーションはよい。
Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Cameron

Voyage en couple
Standard double - small room but two of us with 2 suitcases managed. Beds comfy. BR small. We stayed two nights, much longer would likely not work. Staff friendly, proximity to Paddington a plus. Can hear (barely) some trains but didn't affect our sleep.
Séjour de 2 nuits en avril 2024

10/10 Excellent

Hitoshi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Mostafa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very kind reception
Séjour de 2 nuits en avril 2024

8/10 Bien

Pamela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me ha gustado el alojamiento por los días que pasamos. Es pequeña y acogedora. La calefacción iba muy bien.
Séjour de 4 nuits en avril 2024

8/10 Bien

Janet

Voyage en famille
Les points forts : Propreté et personnel et service
No lift & my mother-in-law could not climb the stairs; staff were very kind & accommodating-moved us to ground floor. A lift is seriously needed. Hot water was limited but room was very clean and comfortable. Would suggest complimentary coffee for guests vs the Nespresso machine that requires £2.20 for a tiny cup of coffee.
Séjour de 3 nuits en avril 2024

10/10 Excellent

Michael

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely unique hotel the was close to Paddington station and Hyde Park. Everyone was very friendly and helpful. Our room was up a few flights of stairs, which we didn’t mind, but if that’s an issue please note it
Séjour de 3 nuits en mars 2024

6/10 Satisfaisant

William

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
A basic accommodation. Ask about lifts as mobility with stairs could be a problem. Bedding and towels were very high standard of cleanliness. We only stayed one night. There wasn’t any shower gel or shampoo, which would have helped after travelling. Also no kettle or complimentary tea/coffee. My fault for assuming these would be included. However water available from reception free. Tea/coffee available to purchase on ground floor.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good stopover place
Séjour de 1 nuit en mars 2024

10/10 Excellent

Enrica

Séjour de 5 nuits en mars 2024

2/10 Horrible

Graeme

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
No elevator or help moving suitcase to 3rd floor No in-room toilet No in-room shower No in-room tea or even a water cup Smallest room ive ever been in Unpleasant front desk Unclean carpet so kept shoes on
Séjour de 1 nuit en mars 2024

10/10 Excellent

Dominik

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Preis/Leistung Top! Die Lage ist perfekt. Dadurch, dass die Paddington Station direkt um die Dcke ist, kommt man schnell überall in London hin und hat auch eine super Anbindung zum Heathrow Airport. Das Personal war stets freundlich. Die Zimmer sind natürlich kein luxuriöses Highlight aber sauber und vollkommen ausreichend für einen Städtetrip! Ich würde es jederzeit wieder buchen!
Séjour de 3 nuits en mars 2024

10/10 Excellent

Diane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room and property was very clean and the staff were exceptional friendly and helpful. Easy transport, buses, tubes, trains, direct links to Heathrow. Busy area but felt safe. Plenty of eating options. Would stay here again.
Séjour de 2 nuits en mars 2024

8/10 Bien

Momoyo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024

10/10 Excellent

Momoyo

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en mars 2024

8/10 Bien

Mina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Just so convenient to go anywhere, That's the most important thing for most of travelers in the end.
Séjour de 5 nuits en mars 2024

10/10 Excellent

Passapon

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best Hotel
Séjour de 4 nuits en mars 2024

6/10 Satisfaisant

Angela

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en février 2024

6/10 Satisfaisant

victoria

Voyage d’affaires
Les points forts : Propreté et personnel et service
The stay was ok, but the room smelt bad and the rooms where very close and you could hear everything. Didn’t sleep well at all as doors and stairs banging kept me up.
Séjour de 1 nuit en février 2024
Réponse de amy le 22 févr. 2024
We sincerely apologize for any disturbance caused by noise during your stay, especially considering our proximity to Paddington subway/tube. We understand the importance of a peaceful environment and will investigate the issues you raised, including external disturbances. Please note that our front desk is available 24/7 to address concerns, and we appreciate your understanding. We would like to highlight that our website includes detailed information in our fine print section to ensure transparency about our hotel's features and policies. We regret any inconvenience you experienced and encourage guests to review this information before booking to make informed decisions.Best regards,St. David's Hotels Team

6/10 Satisfaisant

Emma

Les points forts : Personnel et service
The staff were friendly and helpful and the property is ideally located. The room was small but comfortable. However, I do not recommend getting a room with a shared bathroom - the evening when I arrived the toilet facility was acceptable but in the morning when I was meant to leave it was in such a vile state; someone had had some sort of volcanic eruption in there and their brown 'lava' was everywhere. The shower was also looking quite dirty. Hopefully this was just an oversight and hadn't been discovered by the team yet, but it was really quite unacceptable. But like I said, the room was comfortable and good value and all in all I would book again, if it is possible to book ensuite. The staff did great.
Séjour de 1 nuit en février 2024

10/10 Excellent

david

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I reserved the bedroom with shared bathroom, looking for a low price accommodation, and it what exactly what I expected. The hotel is clean and it is located in a very convenient zone, just 2 blocks away from the train station. I would definitively stay here again.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Mitchell

10/10 Excellent

CLARA

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location (very close to the metro and train station), friendly staff with 24-hour reception service, highly recommended.
Séjour de 7 nuits en décembre 2023

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice staff at reception, and very clean room.
Séjour de 3 nuits en janvier 2024

10/10 Excellent

MACHi

部屋と風呂場が共用なのが不便でした。部屋から風呂場までも少し距離があるので不便。その他は普通でした。良くも悪くもないって感じです。
Séjour de 8 nuits en décembre 2023

8/10 Bien

Melissa

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Always a convenient stay ~
Séjour de 2 nuits en décembre 2023