Thank you for your valued feedback

Thank you for taking the time to write us a review

I'm glad we were able to move you to a quieter location in the hotel during your stay with us.

Thank you for bringing this to our attention. We sincerely apologize for the inconvenience you experienced with the water on the bathroom floor upon your arrival. Please know that this does not reflect our usual standards, and we are taking immediate steps to address and rectify the situation to ensure a more comfortable stay for our guests in the future.We appreciate your feedback as it helps us to continually improve our services. If there is anything else we can assist you with during your stay, please do not hesitate to let us know.

Thank you for taking the time to share your experience with us. We're thrilled to hear that you loved our bar restaurant and found it super convenient. It's always our aim to provide a friendly and knowledgeable staff to ensure our guests have an enjoyable stay.We look forward to welcoming you back on your next visit!

Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced with the noise in your room and for any interaction with our check-in staff that did not meet your expectations. This does not reflect the level of service we strive to provide to our guests.We're glad to hear that you had a positive experience with our valet team, and we will certainly address the concerns you raised with our staff to ensure a better experience for all our guests in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more enjoyable stay.

Thank you for your wonderful feedback! We're delighted to hear that you had a fantastic experience at our hotel and enjoyed our convenient location near LAX. We appreciate your kind words and hope to welcome you back again soon.

We sincerely apologize for the disappointing experience you had during your recent stay with us. It's disheartening to hear that we fell short of meeting your expectations, especially as a Hilton Tapestry-affiliated hotel.Furthermore, we apologize for any disturbances caused by noise from neighboring rooms and the hallway. We understand the importance of a peaceful environment for our guests and will take steps to address this concern.We appreciate your feedback regarding the ambiance and condition of our hotel, and we are committed to making improvements where necessary to enhance the overall guest experience.

Thank you for your wonderful review! We're thrilled to hear that you had such a fantastic experience with us and that you enjoyed the combination of luxury and relaxation during your stay. It's great to know that our staff, restaurant, pool, hot tub, and location contributed to making your time with us so enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another pampered stay in the future!

Thank you for your valuable feedback regarding our outdoor pool area. We appreciate your suggestion for adding tropical-type plants and updating the landscaping to enhance the ambiance.I'm pleased to inform you that we have already begun the process of enhancing the landscaping in the courtyard area, and your input reinforces the direction we are taking to improve our outdoor spaces.Your insights are invaluable to us as we strive to create a more enjoyable and relaxing experience for our guests. We look forward to welcoming you back and showcasing the improvements we've made.

Thank you for sharing your feedback with us. We understand your concerns regarding the pricing in our restaurant. Our menu prices are carefully crafted to reflect the quality and offerings of our dishes. However, we appreciate your perspective and will take it into consideration as we continually evaluate our pricing structure.Regarding the location, we do have several restaurants located conveniently across the street, offering a variety of cuisines to suit different preferences. Additionally, our team is always available to assist with arranging transportation options should you require them.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

Thank you for your excellent 5-star review! We look forward to welcoming you back soon!

We sincerely apologize for the unpleasant experience you had during check-in. It deeply concerns us to hear about the lack of hospitality and politeness you encountered from our staff member. This behavior is not reflective of our standards, and we are taking immediate steps to address this matter internally.Furthermore, we regret the condition of the room you were initially assigned, and we understand how frustrating it must have been to encounter issues with the bathtub and counter. Your comfort and satisfaction are of the utmost importance to us, and we apologize for any inconvenience caused.We're glad to hear that your concerns were addressed promptly when you spoke with our front desk staff the following day and that you were moved to a better and cleaner room. Please rest assured that we are investigating this matter further to ensure that similar incidents do not occur in the future.Thank you for bringing this to our attention, and we appreciate your understanding. We hope to have the opportunity to welcome you back and provide you with a much more positive experience.