Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 1709 avis sur 3180." "
10 – Excellent
1'709
Note des voyageurs de 8 (Bien), d’après 705 avis sur 3180." "
8 – Bien
705
Note des voyageurs de 6 (Satisfaisant), d’après 319 avis sur 3180." "
6 – Satisfaisant
319
Note des voyageurs de 4 (Médiocre), d’après 217 avis sur 3180." "
4 – Médiocre
217
Note des voyageurs de 2 (Horrible), d’après 230 avis sur 3180." "
2 – Horrible
230
8,8/10
Propreté
8,6/10
Personnel et service
8,2/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
10/10 Excellent
Ayat
Voyage en couple
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très chic hôtel,
Le sèche cheveux ne marchait, et la pression de la douche était déréglé, il manquait un micro onde.
Sinon très beau séjour passé.
Ayat
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Ayat, Thank you for sharing feedback regarding your recent stay at The Westin Los Angeles Airport. While we are glad you liked our intuitively designed property, we are disappointed to learn about your experience as our focus is on giving each guest an optimal and seamless visit. We have addressed your concerns with our associates as we are always looking for ways to enhance our guest services. Thank you again for your business, and we hope to have an opportunity to provide you with the exceptional experience for which we are known.Be Well, Mark Goldrup,General Manager
6/10 Satisfaisant
Tanya
17 févr. 2024
Tanya
Réponse de GENERAL MANAGER le 19 févr. 2024
Dear Tanya, Thank you for taking the time to rate your visit. We are glad your stay overall was pleasant, but we want it to be perfect. Our focus is on exceeding the expectations of our guests, and we apologize for not doing so during your time with us. Thank you again for choosing our hotel, and we hope you will give us another opportunity to welcome you to the enriching stay you deserve.Be Well, Mark Goldrup,General Manager
6/10 Satisfaisant
ULAS
Voyage d’affaires
2 déc. 2023
Les points forts : Propreté
Travaux, bruyant, pas de salle de sport, même pas de café disponible.
ULAS
Séjour de 1 nuit en novembre 2023
Réponse de GENERAL MANAGER le 6 déc. 2023
Dear Ulas, Thank you for your review and for letting us know you enjoyed your overall stay. We are grateful for each of your comments as we continually strive to strengthen our guest experience. It was a pleasure accommodating you, and we hope you will stay with us again whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager
2/10 Horrible
Francois Arteau
24 nov. 2023
They overbooked…
Francois Arteau
Séjour de 1 nuit en novembre 2023
Réponse de General Manager le 25 nov. 2023
Dear Mr. Arteau, Thank you for choosing us and for your constructive comments. We strive to create an exceptional, memorable stay for each guest, so please accept our apologies that this was not your experience. Although this is not a normal occurrence, we completely understand your frustrations regarding the situation. We are grateful that you have brought this specific concern to our attention as we continually grow and improve from our guest feedback. We hope you will give us another opportunity in the future as we would welcome the chance to provide you with an outstanding visit.Be Well, Mark Goldrup
8/10 Bien
ROSELYNE ROCHE
Voyage en famille
1 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amélioration des taies et des couettes
le séjour s'est bien passé mais un point d'amélioration des taies d'oreillers étaient trop rigide pas assez souple.
La couette pas assez large.
ROSELYNE ROCHE
Séjour de 1 nuit en octobre 2023
Réponse de GENERAL MANAGER le 3 nov. 2023
Dear Roselyn, Thank you for taking the time to share your feedback regarding your recent stay at The Westin Los Angeles Airport. It is always great to learn we enhanced someone’s visit by providing a memorable stay. Thank you once more for the helpful feedback about your room; we always appreciate knowing what our guests enjoy and the things they would change. Thank you again for taking the time to tell us about your stay, and we hope to welcome you back soon.Be Well, Mark Goldrup,General Manager
4/10 Médiocre
Jean Edouard
9 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A noisy strike started at 5am and it was impossible to sleep !!
Jean Edouard
Séjour de 1 nuit en octobre 2023
Réponse de Cesar le 11 oct. 2023
Thank you for your feedback. We will be addressing your concerns.
8/10 Bien
Jean Edouard
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It’s good airport hôtel
Jean Edouard
Séjour de 3 nuits en septembre 2023
Réponse de General Manager le 3 oct. 2023
Dear Ms. Edouard, Thank you for choosing The Westin Los Angeles Airport and sharing your experience. We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Be Well, Mark GoldrupGeneral Manager
4/10 Médiocre
AROMAFLEUR
8 juil. 2023
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room is noisy and dirty
AROMAFLEUR
Séjour de 1 nuit en juillet 2023
Réponse de General Manager le 9 juil. 2023
Dear Aromafleur, Thank you for taking the time to evaluate our hotel. We genuinely apologize for the issues you outlined with your room. Your feedback will be addressed with the appropriate individuals as we continually strive to improve our overall guest experience. We hope you will consider giving us another occasion to provide you with the exceptional hospitality you deserve.Be Well, Mark GoldrupGeneral Manager
10/10 Excellent
Benoit
Voyage en famille
7 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great airport hotel. Free shuttle is a big plus. Nice pool and well equipped gym. Perfect to relax before an early flight.
Benoit
Réponse de General Manager le 7 juil. 2023
Dear Benoit, Thank you for choosing The Westin Los Angeles Airport during your visit to the area. We are pleased you enjoyed our convenient location and excellent amenities. It was a pleasure hosting you, and we hope you will stay with us again soon.Be Well, Mark GoldrupGeneral Manager
8/10 Bien
Nadir
1 juil. 2023
Nadir
Séjour de 1 nuit en juin 2023
Réponse de General Manager le 31 juil. 2023
Dear Nadir, Thank you for taking the time to share about your stay at The Westin Los Angeles Airport. We appreciate your nice rating, and we are pleased we could be a part of enhancing your time here in LA. We hope we will be your home whenever you are in the area.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Voyageur vérifié
Voyage en famille
4 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en mars 2023
Réponse de General Manager le 5 avr. 2023
Dear Valued Guest, Thank you for the perfect rating. We are glad you had a rejuvenating time at The Westin Los Angeles Airport. It was a pleasure having you as our guest, and we look forward to welcoming you back for another memorable experience.Be Well, Mark Goldrup,General Manager
10/10 Excellent
frederique
22 déc. 2022
frederique
Séjour de 1 nuit en décembre 2022
Réponse de General Manager le 24 déc. 2022
Dear Frederique, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at The Westin Los Angeles Airport, and we look forward to welcoming you back soon.Be Well, Mark GoldrupGeneral Manager
6/10 Satisfaisant
Steve
19 août 2022
Steve
Séjour de 2 nuits en août 2022
Réponse de General Manager le 17 janv. 2023
Dear Steve, Thank you for choosing us. We are sorry if there were a few issues that kept you from giving us a higher rating. We regret any inconvenience this caused and hope you will return for the perfect stay you deserve.Be Well, Mark GoldrupGeneral Manager
10/10 Excellent
Marilyne
Voyage en groupe
17 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Luxueux, excellent rapport qualité prix
Marilyne
Séjour de 1 nuit en avril 2022
10/10 Excellent
Sabrina
Voyage en famille
19 févr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bien
Une nuit avant de prendre l’avion.
Hôtel propre, spacieux, confortable avec navette pour l’aéroport.
Très bien à refaire avant de prendre l’avion
Sabrina
Séjour de 1 nuit en février 2022
10/10 Excellent
Voyageur vérifié
Voyage en famille
9 août 2021
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Le personnel est très courtois et ont a apprécié le bouffe truck à l’extérieur vue notre arrivée tardive ont a pue prendre une bouchée.
Voyageur vérifié
Séjour de 1 nuit en août 2021
10/10 Excellent
Angela
Voyage d’affaires
25 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay with travel shuttles to and from the airport
Angela
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Angela, Thank you for choosing The Westin Los Angeles Airport and for your high rating. We are glad you enjoyed your time with us and that our complimentary shuttle service worked well for your travel plans. We loved accommodating you, and we look forward to exceeding your expectations again.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Monica
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Monica
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Monica, On behalf of our team at The Westin Los Angeles Airport, thank you for the excellent rating. We strive to deliver immaculate, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope to be your hotel of choice whenever you return to Los Angeles.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Amado
Voyage d’affaires
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best Hotel I have stayed at this year.
Amado
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Amado, Thank you for choosing us and for taking the time to share about your stay at The Westin Los Angeles Airport. We are so happy to earn such a wonderful title. We appreciate your generous compliments, and we are pleased we could be a part of enhancing your time here in LA. It was our pleasure hosting you, and we hope we will be your home whenever you are in the area.Be Well, Mark Goldru,General Manager
10/10 Excellent
Allyson
Voyage en groupe
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing
Allyson
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Allyson, Thank you for being our guest and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin Los Angeles Airport, and we hope to see you again soon. Be Well, Mark Goldrup,General Manager
2/10 Horrible
April
Voyage d’affaires, Voyage en couple
24 mai 2024
Les points faibles : Personnel et service et équipements
The stay was not worth it they kept coming in the room because the smoke detectors kept going off and it was late I had to get up for work so the stay was horrible!!!!
April
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 26 mai 2024
Dear April, We offer our apologies for the issues you experienced during your stay with us. Our associates strive to provide thoughtful and anticipatory service, and we are disappointed that we let you down. Thank you for your feedback, and we hope you will give us an opportunity to show you our devotion to exceptional hospitality on your next visit to Los Angeles.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Caylee, Eureka
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Caylee
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Caylee, Thank you for taking the time to post a review of your stay at The Westin Los Angeles Airport. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased we exceeded your expectations. We hope you will make us your home whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Harrison
24 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Harrison
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 26 mai 2024
Dear Harrison, Thank you for the outstanding rating and for being our guest. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin Los Angeles Airport. We look forward to your return and wish you all the best with your future travels.Be Well, Mark Goldrup,General Manager
4/10 Médiocre
Han
Voyage en couple
24 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We were staying one night at the hotel. However, we were assigned to a room by the elevator, which is noisy at night. We can’t sleep well the whole night. The airport shuttle is great and comfortable. But sleep quality is too bad.
Han
Réponse de General Manager le 25 mai 2024
Dear Han, Thank you for taking the time to leave a review. We truly apologize for the noise disturbances you encountered in the guestroom assigned to you and for the frustrations this caused. Feedback like yours gives us valued insight to improve our guest experience; therefore, we appreciate your comments. On a positive note, we are glad to know you liked the convenience of our shuttle service. We are grateful for your patience, and we hope you will give us another chance to provide you with the seamless, relaxing stay you should always expect from us. Be Well, Mark Goldrup,General Manager
10/10 Excellent
Shiqing
23 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All good.
Shiqing
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Shiqing, It was a pleasure having you as our guest at The Westin Los Angeles Airport. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel, and your feedback tells us we are meeting our goals. We look forward to hosting you again soon and wish you all the best with your travels. Be Well, Mark Goldrup,General Manager
6/10 Satisfaisant
Irene
23 mai 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property is clean and according to Westin standards.
Irene
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 24 mai 2024
Dear Irene, Thank you for sharing your thoughts with us. We hope you had an overall pleasant stay with us and are glad to know you liked our well-maintained property. We appreciate your feedback and would love to see you again on your future visit to the area. Be Well, Mark Goldrup,General Manager
10/10 Excellent
Armanda, Santa Maria
Voyage en famille
20 mai 2024
Les points forts : Propreté et équipements
Friendly and fast
Armanda
Séjour de 1 nuit en mai 2024
Réponse de Taylor le 20 mai 2024
So happy you enjoyed your stay with us! We hope to welcome you in the future!
10/10 Excellent
Cara, Las Vegas
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property is beautiful and very welcoming. The renovations they did were really modern and beautiful. We were treated really well with our pups too and that was most appreciated.
Cara
Séjour de 2 nuits en mai 2024
Réponse de Taylor le 20 mai 2024
We are SO happy that you enjoy our new renovations just as much as we do. Thank you for the feedback, we have shared it with our entire team!
10/10 Excellent
Jaqueline
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fue mi primera vez en hospedarme en Westin y la verdad desde el momento de llegada y salida de lo mejor la amabilidad del personal todo muy bien sin lugar a duda ya tengo un lugar favorito donde hospedarme
Jaqueline
Séjour de 1 nuit en mai 2024
Réponse de Taylor le 20 mai 2024
Thank you for staying with us and we're so happy you enjoyed your stay!
10/10 Excellent
Nicole
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always a pleasure staying here.
Nicole
Séjour de 1 nuit en avril 2024
Réponse de Taylor le 20 mai 2024
Thank you for providing feedback on your most recent stay at The Westin Los Angeles Airport. We're happy to heart that you have enjoyed your stay so much! We hope to welcome you again in the future.
10/10 Excellent
Liliana
Voyage en couple
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location
Liliana
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Liliana, Thank you for your high rating of The Westin Los Angeles Airport and for choosing us. We appreciate you sharing how much you enjoyed your stay and our dynamic location. We love that our guests are convenient to so many LA attractions, including SoFi Stadium, the Santa Monica Pier, Venice Beach, and the Forum. Thank you once more for the generous remarks, and we hope we will be the first hotel you think of whenever you visit the area.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Michael, huntsville
Voyage en couple
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The Room was sooooo comfortable.
The views of the airport and planes was amazing
Michael
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Michael, It was our pleasure to welcome you to The Westin Los Angeles Airport. We are thrilled that your experience was perfect from beginning to end. As you discovered, our luxury guestrooms with beautiful views and our Heavenly Bed are meant to relax and rejuvenate you, all while our associates seamlessly take care of all the details. On behalf of all of us, we thank you for taking the time to review our hotel, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Jorge, Round Rock
Voyage en groupe, Voyage en couple
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the cleanliness and smell of the hotel
Jorge
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 20 mai 2024
Dear Jorge, Thank you for the perfect rating of The Westin Los Angeles Airport and for being our guest. We are thrilled to know you had a great stay and that our immaculate property helped elevate and optimize your visit. We appreciate your review, and we look forward to exceeding your expectations again.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Sylvia
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was friendly and helpful
Sylvia
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 18 mai 2024
Dear Sylvia, Thank you for being our guest and for your gracious review. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure accommodating you, and we look forward to your return.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Tiffany
Voyage en famille
16 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Comfortable beds. Plush linens. Nice touch with the air purifier. Every member of staff gave extraordinary service. Would stay again for long term stays. Only downfall is no microwave in the room we were in, but there was one available on the first floor.
Tiffany
Séjour de 8 nuits en mai 2024
10/10 Excellent
Rebecca, Carpinteria
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great check in
Rebecca
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Rebecca, Thank you for the generous review of [hotel name]. We are thrilled to read about your enriching stay and how much you enjoyed our hospitality. We work hard to deliver a revitalizing experience for all of our guests, so we are glad your visit from the start to the end was nothing short of excellent. Thank you again, we look forward to welcoming you back on your next visit.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Judith
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Judith
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Judith, We are delighted you enjoyed your stay at The Westin Los Angeles Airport. We strive to provide each guest with an enriching visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you this way.Be Well, Mark GoldrupGeneral Manager
6/10 Satisfaisant
Takeshi, Atami
15 mai 2024
Les points forts : Propreté
きちんとした食事がとれず、滞在すると食傷気味。スタッフは親切で好感がもてる。
Takeshi
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 17 mai 2024
Dear Takeshi, Thank you for relaying your evaluation. It is a pleasure to learn you loved the enriching food we serve and the service you received from our thoughtful associates. We are pleased you enjoyed your visit, and we hope you will come back to see us soon.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Gabriela
Voyage en couple
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleaning staff was amazing. Came back to a clean room everyday. Door guy who was there our first two days opened the door for me when getting dropped off which was super nice hospitality
Gabriela
Séjour de 4 nuits en mai 2024
Réponse de Cesar le 15 mai 2024
Thanks for staying with us. We appreciate your feedback!
8/10 Bien
Jian
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Just very convenient location
Jian
Séjour de 3 nuits en avril 2024
Réponse de Cesar le 15 mai 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Oziel
14 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Oziel
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 16 mai 2024
Dear Oziel, We are delighted you enjoyed your stay at The Westin Los Angeles Airport. We strive to provide each guest with an enriching visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you back this way.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Kathy, Templeton
14 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient for LAX
Kathy
Séjour de 1 nuit en mai 2024
Réponse de Cesar le 15 mai 2024
Thanks for staying with us. We appreciate your feedback!
10/10 Excellent
Sophia
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This Hotel was amazing. Staff is friendly and welcoming. Service was excellent. I did not want to come home.
Sophia
Séjour de 4 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Sophia, Thank you for being our guest and for taking the time to share your experience at The Westin Los Angeles Airport. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our beautiful property and thoughtful hospitality exceeded your expectations. Our associates are dedicated to delivering an excellent experience to all our guests, and it will be an honor to pass along your compliments. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the Los Angeles area. Be Well, Mark Goldrup,General Manager
10/10 Excellent
Robert
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice staff
Robert
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Robert, Thank you for your gracious review and for being our guest. We are pleased that you enjoyed your stay at The Westin Los Angeles Airport and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. It was our pleasure hosting you, and we look forward to your return.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Karen
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The beds were the most comfortable beds!
Karen
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Karen, Thank you for choosing The Westin Los Angeles Airport and for your gracious review. It is a pleasure to know how much you enjoyed our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you once more for being our guest, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager
10/10 Excellent
Reyna, Fresno
Voyage en couple
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Most comfortable beds ever! Clean and nice hotel
Reyna
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Reyna, Thank you for staying with us and for sharing your experience with fellow travelers. We are glad you had a great time with us and that our intuitively designed and immaculate property enhanced your visit. We are also pleased you enjoyed our signature Westin Heavenly Bed, and that it left you refreshed and invigorated for your time in our dynamic city. It was a pleasure hosting you, and we hope to see you again soon at The Westin Los Angeles Airport.Be Well, Mark Goldrup,General Manager
8/10 Bien
Cecilia
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bed and pillows are fantastic. Room very spacious and clean.
Cecilia
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Cecilia, Thank you for choosing us and for sharing your experience at The Westin Los Angeles Airport with fellow travelers. It is a pleasure to know how much you enjoyed our spacious, impeccable guestrooms and our signature Westin Heavenly Bed. We want each guest to experience a refreshing, meaningful stay, so it is a joy to receive your complimentary feedback. Thank you once more for your business, and we hope to see you again soon.Be Well, Mark Goldrup,General Manager
8/10 Bien
Jim
Voyage en famille
12 mai 2024
Our room didn’t get serviced the first day and we had to call for clean towels after a long day out, and we waited for another half hour before we stopped a staff to pick up clean towels ourselves.
Jim
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 14 mai 2024
Dear Jim, Thank you for your positive rating of The Westin Los Angeles Airport and for choosing us. While we hope you had an overall pleasant stay, we regret the requested items were not delivered promptly, and we hope you will accept our apologies. Your feedback is valuable, and we will address it appropriately as we continually strive to enhance our guest experience. Thank you again for your patience, and we hope to welcome you back for the exceptional visit you deserve.Be Well, Mark Goldrup,General Manager
8/10 Bien
Jay
12 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
No room service
Jay
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Jay, Thank you for choosing The Westin Los Angeles Airport and for your review. While we are glad you had a pleasant stay, we regret not meeting some of your expectations. We appreciate your feedback and will share it with the appropriate individuals as we continually strive to enhance our guest services. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Be Well, Mark Goldrup,General Manager
8/10 Bien
Jako
Voyage d’affaires
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Typisch luchthaven hotel
Niks mis mee
Jako
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 13 mai 2024
Dear Jako, Thank you for choosing us and for taking the time to post a review. We want to be a place where you are given a choice not just to get up but to rise. Our location seamlessly combines inspiring accommodations with enhanced amenities, and we are pleased you enjoyed your stay. We appreciate your feedback, and we hope you will make The Westin Los Angeles Airport your home whenever your travels bring you to the area.Be Well, Mark Goldrup,General Manager