Hôtel près de Loser-Jet II, Altaussee, Altaussee

« unbeschreiblich schön.... »

« Les plus : la proximite et la vue incroyable sur le lac Grundlsee. Le petit dejeuner buffet. Le moins : accueil tres peu aimable, installations vieillotes. »

« super séjour dans un mgnifique endroit »

« Our experience at this hotel was extremely disappointing. There was a misunderstanding regarding the parking arrangement, and when we tried to clarify and even compromise, the staff member at the reception (an older male) became very rude and aggressive. Instead of helping resolve the issue, he insulted us, mocked our English, and even threatened to remove us from the hotel. We found his behavior completely unacceptable and felt unsafe. Other reviews mention rudeness also. While Obertraun itself...

« Excellent Hotel centrally located in town! Rooms were large and clean and comfortable. We enjoyed using their spa very much. The staff was very friendly, especially Jan at the front desk. He arranged a to-go lunch for our early morning check out. »

« The place was cozy and familiar. The owner was an excellent assistance to me…I experienced an accident while traveling through Austria an he was so kind that he voluntered to assist me to find the quickest way to get the police report. I really thanked him for his kindness and friendship. He made me and my wife feel at home!!!!! »

« Alles super, würde wieder kommen :) »

« Déçue. Ce n’est pas conforme aux photos. C’est vieillot. Le personnel est froid »

« Great staff, big apartment, very accessible »

« Nice »

« The place seemed a little like something out of a horror film. The room itself was nice (the balcony door was broken which was disappointing) but the actual facility is nothing like the pictures. I never saw a staff person (not sure if there is even breakfast available) and the place was completely dark and dead even though I got there during the supposed check in time. Definitely bring water and snacks for your stay. »

« A quelques dizaines de mètres du lac, dans un emplacement calme, cet hôtel a de grandes chambres un peu vieillottes mais très confortables. Un souci au check out : l'hôtel n'avait pas eu les informations de paiement et nous demandait de régler la chambre déjà payée... Avec l'aide de l'opératrice de chat hotel.com et de l’hôtesse de l’hôtel (qui parlait français) cela a pu être réglé avec efficacité mais nous avons perdu 1/2h. A noter que le restaurant de l'hôtel est fermé le mercredi, mais il y...