Deluxe-Zimmer, 1 Doppelbett, Nichtraucher, Ausblick | Ausblick vom Zimmer
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Bewertungen von Best Western Fowey Valley

3 out of 5
Best Western Fowey Valley
7 Castle Hill, Lostwithiel, England

Bewertungen

8.8

Hervorragend

171 von insgesamt 306 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
98 von insgesamt 306 Gästebewertungen haben eine Bewertung von 8 - Gut" "
24 von insgesamt 306 Gästebewertungen haben eine Bewertung von 6 - Okay" "
7 von insgesamt 306 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
6 von insgesamt 306 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9.2/10

Sauberkeit

9.2/10

Personal & Service

8.2/10

Ausstattung

8.8/10

Zustand der Unterkunft

8.6/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Monika

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Das Frühstück ist verbesserungswürdig. Ansonsten tolles Hotel und super Personal.
Aufenthalt von 4 Nächten im August 2023
Antwort von Jane am 3. Sept. 2023
Thank you for your review. We get a lot of nice comments about our breakfast and I am sorry that we failed to meet your expectations in this regard.I'm glad that the team looked after you so well during your stay.Kind RegardsJane

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes und sauberes Zimmer
Ausgezeichnetes und sehr sauberes Zimmer, relativ neu. Zum gleichen Preis wurde uns sogar ein Zimmer der höheren Kategorie zur Verfügung gestellt. Vor allem die Nasszelle war exzellent. Das Morgenessen ist auch zu empfehlen. Für einen nächsten Urlaub ist dieses Hotel mit Sicherheit in der engeren Auswahl. Ganz klar eine Weiterempfehlung. Ideal zum Beispiel für den Besuch des Edenprojekts.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Jane am 13. Aug. 2018
Thank you for your lovely review. It is, indeed, a great recommendation that you would stay with us again and I hope with have the opportunity to welcome you back in the very near future.

4/10 – Schlecht

Christoph, Switzerland

Gut: Komfort des Zimmers
Verbesserungswürdig: Personal & Service
The people at the reception weren't that friendly to us. They are more friendly with british people. Sometimes there is not enough food for breakfast especially if there is a car group of people. The room was really big an nice but the cluttery for the tea was not clean. In the room and bath we had 3 really big spiders, really big. The breakfast was in the end more expensive as declared. Lostwithiel is really a nice town and it is central for so many places to visit, but we wouldn't choose that hotel again. It was really a disappointnent and we spent a lot of money. The stay is too expensive for what you can expect. The sad thing is, that tripadviser gave the hotel an excellent. That influenced our decision. We asked ourselves how that excellent could be possible?

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely room and very kind staff
Aufenthalt von 1 Nacht im April 2024
Antwort von Jane am 28. Apr. 2024
Thank you for your review. I'm glad that you liked your room and that the team looked after you during your stay.Kind RegardsJane

8/10 – Gut

Laraine

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was quiet. Breakfast was very good. Their were several restaurants nearby. Plenty of parking. Shower was very good and powerful. I liked that they only cleaned your room if you asked so everything was as you left it. The bedside table needs to be bigger when you have two beds sharing one. There is a very good mirror in the bathroom but no shelf for your makeup. The mirror over the desk and the lamp was not a good alternative.
Aufenthalt von 5 Nächten im April 2024
Antwort von Jane am 28. Apr. 2024
Thank you for taking the time to leave us a review.We are lucky to have such a large car park and be so close to plenty of pubs and restaurants.I will be speaking to the rest of the team about the constructive comments you have made with regards to shelves and bedside cabinets, thank you for your suggestions.Kind RegardsJane

10/10 – Hervorragend

Jacqui

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Great hotel, I always stay here when i'm working in Cornwall. It's central so perfect for me.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Jane am 21. Feb. 2024
Thank you very much for taking the time to leave us a review. I'm glad that we are conveniently located for you.Kind RegardsJane

10/10 – Hervorragend

Chris

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Simply loverly 👌
Great stay and very clean and comfy
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Jane am 8. Feb. 2024
Thank you for taking the time to write us such a lovely review. I do hope we have the pleasure of welcoming you back again soon.Kind RegardsJane

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable pleasant stay. Everything was excellent.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Jane am 7. Dez. 2023
Thank you for taking the time to leave us a review. I'm very glad to read that you had an excellent stay!Kind RegardsJane

10/10 – Hervorragend

Paula

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnight business stay
Lovely friendly welcome, the receptionist even found the nearest EV fast charging point for me (sorry I didn’t get her name) Room was small but had everything you needed and was exceptionally clean with plenty of tea/coffee/milk. Food was very good, the steak was cooked perfectly, a little disappointing that the chips were frozen and not freshly made, but it is out of season so can be forgiven as they were very tasty 😊 Breakfast was good, not much choice on the continental but the cooked offerings were good, I had scrambled eggs and smoked salmon and it was delicious 😋
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jane am 7. Dez. 2023
Thank you for your review. I'm glad that you enjoyed your stay and I hope that the rest of your trip was good.Kind RegardsJane

8/10 – Gut

Matt

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Friendly staff
We were greeted by a very lovely lady Jane, who was extremely friendly and very helpful. I had reserved the electric vehicle charger, and it worked well. Jane also helped us with directions to our next destination. The continental breakfast was good and the staff were all very friendly and professional.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Jane am 7. Dez. 2023
Thank you for taking the time to leave us such a lovely review. I do hope you are enjoying your new destination :)Kind RegardsJane

8/10 – Gut

Bob

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Jane am 29. Nov. 2023
Thank you for leaving us a rating.Kind RegardsJane

6/10 – Okay

James

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean airy room but all a bit convoluted using the restaurant with a pay-as-you-go drink facility and no option of putting the meal on the main bill. All came across as untrusting and a bit rude…
Aufenthalt von 1 Nacht im November 2023
Antwort von Jane am 23. Nov. 2023
Thank you for your review. I'm very sorry that you felt our system was rude & untrusting, unfortunately as the bar and main hotel (which owns the restaurant) are owned by different companies we have no choice but to take payments for drinks separately to food.Kind RegardsJane

8/10 – Gut

A

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im November 2023
Antwort von Jane am 23. Nov. 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 – Hervorragend

Robert B

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff were very friendly and efficient. We only had the breakfast but it was reallygood with plenty of choice. We will be going back.
Aufenthalt von 1 Nacht im November 2023
Antwort von Jane am 9. Nov. 2023
Thank you for your lovely review. I'm glad you enjoyed your stay and I hope that we have the pleasure of welcoming you back soon.Kind RegardsJane

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We stayed the night as we attended a function in the hotel and didn’t want to drive home afterwards, The food was excellent, at dinner and at breakfast the following morning. We had a lovely room, and all the staff were friendly and attentive. Only complaint, the bar closed at 11.00 pm, even to residents, so the party fizzled out! In hindsight our organiser should have secured a later bar.
Aufenthalt von 1 Nacht im November 2023
Antwort von Jane am 9. Nov. 2023
Thank you for your review. I'm glad that overall you enjoyed your dinner and stay. My apologies that you felt that the bar closed too early. When I called last orders it had been 25 minutes since we had sold a drink, so I felt the evening was naturally fizzling out. I can understand that this is not how you felt and I apologise for that.Kind RegardsJane

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im September 2023
Antwort von Jane am 24. Sept. 2023
Thank you for leaving us a top rating!

10/10 – Hervorragend

uchenna

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exceeded all expectations
To be fair I have heard lots of bad press on the hotel group and my expectations were very low. I read lots of 10 scores and thought it may be made up; however, I was really amazed by this hotel. It deserves its 10s. Friendly staff, clean, great facilities, and I would stay again definitely.
Aufenthalt von 1 Nacht im September 2023
Antwort von Jane am 16. Sept. 2023
Thank you for taking the time to add to our number of 10s! I'm so glad that we exceeded your expectations, we look forward to welcoming you back again soon!Kind RegardsJane

10/10 – Hervorragend

Carl

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Jane am 16. Sept. 2023
Thank you for taking the time to leave us a high rating!Kind RegardsJane

10/10 – Hervorragend

Audra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Hotel very clean and tidy. Staff excellent
Aufenthalt von 2 Nächten im September 2023
Antwort von Jane am 4. Sept. 2023
Thank you for leaving us such a wonderful review. I'm glad that you enjoyed your stay with us.Kind RegardsJane

10/10 – Hervorragend

Marilyn Bonnie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast options were excellent. We really enjoyed the evening meals that we had in the dining room. Every staff member we encountered was unfailingly, friendly, polite, and helpful.
Aufenthalt von 3 Nächten im August 2023
Antwort von Jane am 16. Sept. 2023
Thank you for leaving us a review, I'm glad that you enjoyed your stay with us. We are lucky to have such a great team who all take a lot of pride in their work.Hope to see you again soon.Kind RegardsJane

10/10 – Hervorragend

Douglas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent stay
Lovely stay, staff friendly and helpful, particularly Lisa who, alongside brilliant service in the restaurant, was giving good local knowledge advice on places to go and things to do. Everything was cleaneddown thoroughly in the restaurant between sittings. Room was good and clean. No room service unless specifically requested, but mugs/towels etc were readily replaced on request.
Aufenthalt von 6 Nächten im August 2023
Antwort von Jane am 24. Aug. 2023
Thank you for taking the time to leave us a review. I'm glad that you enjoyed your stay with us and that the team looked after you so well. I will make sure that Lisa reads your kind words about her.Kind Regards,Jane

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I recommend this to everyone in the area.
Aufenthalt von 13 Nächten im August 2023
Antwort von Jane am 24. Aug. 2023
Thank you for your comments, I'm glad that you enjoyed your stay.Kind RegardsJane

2/10 – Ungenügend

Gaurav

Aufenthalt von 1 Nacht im August 2023
Antwort von Jane am 24. Aug. 2023
Sincere apologies that we did not meet your expectations.Kind RegardsJane

10/10 – Hervorragend

Robert

Aufenthalt von 2 Nächten im August 2023
Antwort von Jane am 16. Sept. 2023
Thank you for leaving us the top rating!Kind RegardsJane

10/10 – Hervorragend

Martin

Aufenthalt von 5 Nächten im August 2023
Antwort von Jane am 16. Sept. 2023
Thank you for leaving us the top rating!Kind RegardsJane

8/10 – Gut

Andrew

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Jane am 10. Aug. 2023
Thank you for leaving us a rating.Kind RegardsJane

8/10 – Gut

Adjouba

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good place to go
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Jane am 6. Aug. 2023
Thank you for taking the time to leave us a review. I'm glad you enjoyed your stay with us.Kind RegardsJane

8/10 – Gut

Aislynn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely place
The place was nice, far too many stairs to get into the place and no way of parking and walking to car park of disabled. More suitable for able bodied people Restaurant only open for two hours a day was disappointing as when we arrived at 745 after a 7 hour drive it was all shut and the bar was closed at 945 so no way of getting drinks after then at all and no staff on site after 945pm. The staff were nice and the property was lovely too. Just wish more accessible. The room was lovely and bed was incredibly comfy ♥️ Would definitely recommend to others but will warn in advance that bar/restaurant times and also stairs in car parks. But other than that the place was adorable
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Jane am 2. Aug. 2023
Thank you for your review. I was glad to read that over all you were comfortable but would like to address some of your concerns.Being an old building we do not have the best accessibility but we do have a ramp at the front door for anyone who wants to avoid stairs. It is widely advertised on all of our websites that our restaurant closes at 8pm (last orders at 7.45), as well as all of our guests receiving 2 emails which also state this. I'm not really sure what more we could do to inform people.As for the bar, we are lucky to be situated within 5 minutes walk of 3 pubs which means that our bar is not heavily utilised and we usually do not serve anyone after 9.30pm.I'm not sure where you got the impression that there are no staff on site after 9.45pm as there is a staff member on site 24 hours a day and has to be for security and safety (emergencies only). This staff member can be reached by either calling the main hotel number or using the internal phone on the Reception desk.Kind RegardsJane

6/10 – Okay

Bob

Gut: Sauberkeit
Friendly staff, clean rooms but 2 different accounts for bar and hotel seems unnecessary.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von Jane am 1. Aug. 2023
Thank you for your review.Unfortunately, we are unable to combine bar and hotel charges as our bar is owned by a separate company. I'm sorry that this was not explained to you during your stay.Kind RegardsJane

10/10 – Hervorragend

Jean

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Jane am 29. Juli 2023
Thank you for leaving us such a great rating!Kind Regards

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Ok hotel for at køre rundt i Cornwall. Venlig personale, især til morgenmad
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Jane am 29. Juli 2023
Thank you for your review. I'm glad the breakfast team looked after you!Kind RegardsJane

10/10 – Hervorragend

Josie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location and clean
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jane am 10. Juli 2023
Thank you for your review. We are really lucky to be located within easy reach of the majority of Cornwall's main attractions!

8/10 – Gut

David

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice hotel in a lovely village
A nice, clean and functional hotel in a lovely village. The pool is a nice addition and was lovely and warm.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Jane am 10. Juli 2023
Thank you for your review. I'm glad you enjoyed your stay with us and that you made full use of our lovely pool.

10/10 – Hervorragend

Mr John N

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Jane am 7. Juli 2023
Thank you for leaving us such a great score!

8/10 – Gut

Avi

Mit einer Gruppe gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
all great except the bathroom
lovely stay although the bathroom light sensor often went off too soon, especially when we were showering, and there was little ventilation so towels and swimming costumes didn't dry very quickly, even with the option of the heated towel rail. other than that, we had a lovely stay. the staff were friendly, the pool was glorious in the sunshine and the location was perfect
Aufenthalt von 3 Nächten im Juni 2023
Antwort von Jane am 28. Juni 2023
Thank you for taking the time to leave us a review. I'm sorry about the light sensor, they are a new addition and it sounds like they need adjusting so thank you for bringing it to our attention. I'm glad that you enjoyed the pool in this wonderful heatwave we've been having.Kind RegardsJane

8/10 – Gut

John, BRIGHTON

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Bedroom and bathroom good quality, comfortable and very clean. Staff generally nice but accounting problem – having to pay separately for meals and drinks, and breakfast having to be paid for upfront before being allowed to sit down! Guests should be insulated from the hotel's weird accounting practices! This spoiled an otherwise enjoyable stay.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jane am 26. Juni 2023
Thank you for your review. As our bar is run by a separate company we have no choice but to take payments for drinks separately. Unfortunately, not everyone is as honest as you are and we have had several occasions when guests have left without paying for breakfast hence us having to implement a 'pay in advance' policy.My apologies that our policies spoilt your stay, you are in the minority as I can count on 1 hand the number of complaints that we have had about the issues that you raised.Kind RegardsJane

10/10 – Hervorragend

Neil

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Jane am 26. Juni 2023
Thank you for leaving us such a great score.Kind RegardsJane

10/10 – Hervorragend

Colin

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Jane am 26. Juni 2023
Thank you for leaving us such a great score.Kind RegardsJane

8/10 – Gut

Nick

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Business Trip
Great place to stay but under staffed at Breakfast. People were getting served before me that had arrived after I did. Only fault during my stay though. Would stay again but skip Breakfast if busy!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Jane am 4. Juni 2023
Thank you for taking the time to leave us a review.I can assure you that the lack of service that you experienced at breakfast is not our usual standard, I hope that you will accept my sincere apologies for your experience and that we can make it up to you next time you come to stay!Kind RegardsJane

10/10 – Hervorragend

Lucy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Jane am 4. Juni 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

8/10 – Gut

Genovaite

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Jane am 4. Juni 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 – Hervorragend

Raluca, Stanmore

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Jane am 4. Juni 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 – Hervorragend

Teresa

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Jane am 4. Juni 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

10/10 – Hervorragend

Steve

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would recommend BW Hotel for its comfort and accessibility to train station. Staff are so friendly too.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Jane am 29. Mai 2023
Thank you for your review. We are very lucky to have a train station just a short walk away from the hotel.Kind RegardsJane

8/10 – Gut

Luisa

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Jane am 21. Mai 2023
Thank you for leaving us a rating.Kind RegardsJane

10/10 – Hervorragend

Michael

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Jane am 21. Mai 2023
Thank you for taking the time to leave us a rating.Kind RegardsJane

8/10 – Gut

Anna Maria

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Jane am 10. Mai 2023
Thank you for leaving us a rating.Kind RegardsJane

10/10 – Hervorragend

Jacqui

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely Hotel
Great hotel and ideally situated for work trips or a break in Cornwall.
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Jane am 10. Mai 2023
Thank you for your lovely review. We are in a really convenient place to travel from to see everything that Cornwall has to offer.Kind RegardsJane

10/10 – Hervorragend

Josie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff very welcoming and friensly. Hotel was clean, bed comfy, goid location
Aufenthalt von 2 Nächten im April 2023
Antwort von Jane am 3. Mai 2023
Thank you for your lovely review. I'm glad you enjoyed your stay with us.Kind RegardsJane

10/10 – Hervorragend

Katherine

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Would recommend!
Lovely! Great location, really friendly, patient staff. Comfortable rooms. Tasty breakfast. Warm pool was a bonus.
Aufenthalt von 2 Nächten im April 2023
Antwort von Jane am 30. Apr. 2023
Thank you for taking the time to leave us a review. I'm glad that you found time for a relaxing dip in our pool!Kind RegardsJane