Piscine extérieure, parasols de plage, chaises longues
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Avis sur Le Bel Air Resort Luang Prabang

4 out of 5
Le Bel Air Resort Luang Prabang
1 Old Bridge, Ban Muang Nga, Luang Prabang

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 52 avis sur 77." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 77." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 77." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 77." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 77." "

9,6/10

Propreté

9,4/10

Personnel et service

9,2/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

PATRICK

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Une trés belle découverte
Mais quel bonheur d'etre accueilli par un sourir dans un environnement de rève. Que dire d'autre que Merci Ne passez pas a coté, Merveilleux
Séjour de 5 nuits en septembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tout était super, le meilleur hotel de ces vacances
Séjour de 6 nuits en juillet 2019
Réponse de Chanh le 10 août 2019
Dear Our Value Customers, Thank you for taking the time give us your feedback. Your comments will be shared with our entire staff. We are very glad to know you were pleased with the hotel overall. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing Le Bel Air Resort Luang Prabang ! Best Regards, Douangchanh CHANHMA Reservation Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2019

8/10 Bien

Guido

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Das Hotel ist im super Zustand. Es gibt nur am Pool einige offene abgeklemmte Kabel. Das Personal am Pool war völlig desinteressiert und lag mit dem Handy auf den Poolhandtüchern.
Séjour de 4 nuits en mai 2024

10/10 Excellent

JEMY, Toronto

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding property, customer service and breakfast buffet. It is about a 20-minute walk into town. The only minor inconvenience was many tuk tuk is unable to cross the bridge so you just have to walk across to catch a cab or tour bus.
Séjour de 3 nuits en avril 2024

8/10 Bien

Melvin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Pleasant stay but could be better for the higher
Gave a generous 4 * - we had a bungalow which was delightful. Dark wood & tiled floor. Separate toilet - dressing area with safe deposit box. Good air conditioning which would have benefited from being remotely controlled - good shower & bathroom- very comfortable bed and reasonably good quality bed linen & towels. Towels could have been better /newer. Fridge in room - complimentary water daily though only 2 bottles. coffee cafetière which was a nice touch. Very good large infinity pool ,with plenty of sun loungers and a pool bar. Very nice gardens and very well maintained. Fantastic position on banks of river. Overall a very nice property. The negatives for me in room was the TV. Small tv built into wall - not smart tv and no cable. Only 1 English speaking channel which was BBC news. I don’t come away to watch tv but it is nice to have Netflix or at least a film channel to watch if you decide to have an early night. No USB points anywhere. The breakfast offering was extremely poor for the cost of the hotel. Very limited amount of choice. No bacon , just warm slices of ham ??? Often items were gone but not replaced. No brown or whole meal bread only horrid white bread. The breakfast simply did not match up with the otherwise high standards of the hotel. I have been critical as I feel I was paying top prices and the property lacked in some areas. Aside from the few negatives it was a very pleasant stay.
Séjour de 3 nuits en février 2024

8/10 Bien

Gnana

Voyage en groupe
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The property is really well designed and has rooms interspersed around greenery and a nice swimming pool. It is easy to walk to the main town of Luang Prabang; if you rather not walk, one can get a "tuk-tuk" that can accommodate up to six people at a time. The spa at the property is small but adequate. The breakfast was realy good. Two issues re the property: (1) most of the staff does not speak good English and so communication was at times difficult; (2) the main dining room gets closed very early, perhaps to economize on insufficient customers when we were there (February 2024).
Séjour de 3 nuits en février 2024

6/10 Satisfaisant

ANA LUISA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Mi estancia en Laos
El hotel esta hermoso, impecable, la habitación maravillosa, me sentía en un sueño, con excepción de el gerente del hotel Mr. May, el fue muy grosero conmigo, se rehuso a solicitar un taxi para llevarme al aeropuerto y me grito, en todo mi viaje por Vietnam, Laos y Camboida Mr. May es la única persona con mala actitud. En mi reservación decia que el hotel incluía transportación al aeropuerto y le pregunte y me dijo que queria aprovecharme y me grito y no quiso llamar a un taxi por mi. Una experiencia muy desagradable.
Séjour de 4 nuits en janvier 2024

8/10 Bien

Patricia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Está hermoso la arquitectura, respetan la arquitectura local con unos jardines bonitos al lado del río con unas vistas muy bonitas. Lo malo es que hay mosquitos obvio por el río y jardin
Séjour de 2 nuits en janvier 2024

10/10 Excellent

Marie Claude

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024

8/10 Bien

Lars Juhl

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk og charmerende hotel resort
Vi var en familie på 6 personer (5 voksne og 1 barn). Vi havde 3 overnatninger på Le Bel Air Resort i Luang Prabang. Et fantastisk og meget charmerende hotel med dejlige værelser. Resortet har en superlækker beliggenhed og meget dejligt pool område med poolbar og god mad samt drikke. God morgenmad - eneste indsigelse var dog kaffen. Her kan hotellet med fordel opgradere, så man kan få en cappucino, espresso eller latte. Hotellet er kun 10 min fra lufthavnen og tilsvarende fra byen.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Debra

Séjour de 2 nuits en janvier 2024

10/10 Excellent

Christopher

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had the most wonderful stay at Le Bel Air. The staff are so lovely and the pool, drinks and rooms are stunning. Thoroughly recommend for a relaxing getaway.
Séjour de 4 nuits en janvier 2024

10/10 Excellent

Yuki

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
スタッフの対応が素晴らしかった。そして朝ごはんがとても美味しい。 ホテルの前に、徒歩かバイクしか通れない橋があるため、車やトゥクトゥクは迂回することになるが、どちらでも中心までは近い。 また是非利用したい。
Séjour de 3 nuits en décembre 2023

10/10 Excellent

SATORU

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Francois

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2023

8/10 Bien

Lyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Out of town
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Günther

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wir haben den Aufenthalt sehr genossen in diesem wunderbaren, geschmackvollen Hotel. Die Umgebung ist fantastisch.
Séjour de 5 nuits en novembre 2023

6/10 Satisfaisant

Sophie, Perth

Séjour de 4 nuits en octobre 2023

10/10 Excellent

Peter

Séjour de 4 nuits en octobre 2023

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great large property with an amazing pool, and amazing staff. The cocktails were also awesome as was the food. Only 15 minute walk to the night markets and center of town. Rooms were nice and had a comfortable bed.
Séjour de 4 nuits en octobre 2023

10/10 Excellent

Tyla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stunning resort on the river. We loved our stay here and couldn’t recommend it enough.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Laskmi

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en août 2023

8/10 Bien

Nichapa

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Gina

Séjour de 3 nuits en juillet 2023

10/10 Excellent

Juliet

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lovely Staff. Clean rooms. Great pool....walkable to town. Lovef the location. Super quiet would stay again
Séjour de 1 nuit en juin 2023

10/10 Excellent

Juliet

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent staff. Lovely pool. Comforatble rooms. Convenient to town, a short walk across the bridge to the main town
Séjour de 3 nuits en juin 2023

10/10 Excellent

Keely

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en mai 2023

10/10 Excellent

Stuart

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was still very quiet and obviously tourism still building back post-Covid. Staff were all fantastic, especially Bath who served us very well from the pool bar, and at breakfast! Pleasant walk into town and to Dyen Sabai restaurant which was wonderful, in spite of the bamboo bridges having gone and replaced by ferries while they work on the river banks for 2 years. The hotel restaurant had a limited selection, presumably due to low occupancy, but lots of local choice makes up for it. A completely idyllic 3 day stay and thoroughly recommended.
Séjour de 3 nuits en mars 2023

10/10 Excellent

Michael

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
A lovely riverside getaway in LP. While the view of the river is generally limited, it’s an oasis in this lovely town. The staff were very helpful and the occasional hiccup due to language misunderstandings were always handled with good humour and grace. We stayed for five nights and were greeted back like old friends for a sixth night when our flight was cancelled. The walk into town is about 20 minutes. On the one hand, this means you are out of the tourist fray. The walk across the Old Bridge can be slightly off putting if you are afraid of heights. I get vertigo at times, but felt comfortable crossing after a few times.
Séjour de 1 nuit en avril 2023

10/10 Excellent

Alexandra

Séjour de 2 nuits en décembre 2022

10/10 Excellent

Irina, Bangkok

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What a wonderful hotel! Beuatiful colonial style architecture, spacious rooms and a very green territory overlooking the river. The property is very quiet. Overall we enjoyed our stay.
Séjour de 2 nuits en mars 2023

8/10 Bien

Carolyne, Barry

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely hotel in beautiful, mature gardens on the rivers edge. Spacious, tastefully designed rooms in old colonial style but with all modern features. Great views throughout and warm, welcoming staff. Fantastic pool area. The only negative was that the main hotel restaurant was closed the entire time of our stay and we were told it was because of mosquitos. We suspect that it was more related to low hotel capacity as the hotel had few guests. This was quite disappointing as the photos of the restaurant had been a key pull for us choosing this property. As such, we had to walk into town each night for dinner, when on one or two occasions, we would have liked to relax at the hotel. The walk into town is also about 20 mins and either across a bamboo bridge or wooden slatted bridge - fine for us but not for the fainthearted or elderly/those with young kids. Despite the above, we would definitely stay here again - a lovely experience. Thanks to all the wonderful staff.
Séjour de 4 nuits en février 2023

10/10 Excellent

Samantha

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Respite
Truly delightful! Wonderful respite- beautiful property- charming comfortable rooms- fabulous breakfast - and really lovely staff.
Séjour de 1 nuit en février 2023

8/10 Bien

Naomi

Séjour de 4 nuits en janvier 2023

8/10 Bien

Dale

Les points forts : Propreté
The room was very comfortable

10/10 Excellent

Sara

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Le Bel Air Resort is beautiful. I really love the grounds outside, and also the old french feel. The staff were very friendly, and helpful. One thing that made it difficult was the front street parking. We made the mistake of parking in front of the resort, and when we backed out, we were met with 40 motorcyclists. There is separate parking, but we were not aware of it until after check-in. Despite being a tad outdated in the interior, the rooms were spacious and the hot water, and AC were working great. I would return to this resort, and recommend it!

8/10 Bien

Christian

Séjour de 5 nuits en décembre 2022

10/10 Excellent

Kaethisack, Des Moines

Les points forts : Propreté et personnel et service

8/10 Bien

Hong

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent hotel and very clean. The only issue I have is that it’s a bit far from night market area. Lots of walking.

10/10 Excellent

OF K S

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
다음에 꼭 갈게요
청결한 편이었으나 개미들이 있었습니다. 아무래도 더운 나라이니 양해를 해야 겠죠. 아침 먹는 조식당에도 음식 주변과 테이블에 있었고, 숙소에도 물 먹다 남은 병안에까지 개미들이 들어가 있었습니다. 꼭 병 뚜껑 잘 닫아 두세요. 나머지는 전반적으로 좋았습니다. 다만 메인스트리트 (역사지구)가 매우 가깝지만 다리를 건너가는게 좀 무서울 수 있습니다. 옛날 도로 옆에 사람이 다니는 다리가 있는데 외국인들 빼고는 거의 건너가는 사람이 없더군요.. 현지인들은 대부분 오토바이 등을 이용해 다리를 건너가고 그게 더 안전해 보입니다. 여기는 택시가 없어요. 그러니 꼭 숙소에 공항 픽업 서비스를 요청하세요. 14달러입니다. 툭툭이는 저렴합니다만... 아무래도.. 수영장 옆에 작은 매점 ? 같은게 있습니다. 요리는 무난합니다. 햄버거와 라오 맥주 괜찮아요 수영장은 구경만 했습니다. 예쁜데 많이 넓지는 않습니다. 커다란 리조트 이지만 수영장이 조금 아쉬웠습니다. 시설은 전반적으로 잘 관리되고 있었고, 옛날 낮은 건물의 향취를 느낄 수 있었습니다. 그래서 나중에 꼭 한번 더 방문해보고 싶습니다 남자 지배인님이 특히 친절하셨어요. 운전도 해주시고 ^^
Séjour de 2 nuits en décembre 2022

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It was ok - Look around for cheaper options
Stayed for four nights. The property is nice, however some cracks are starting to show. The room was nice, the bed and sheets were very nice. The toilet became blocked on the last day and there were dirty marks around the toilet that weren’t fixed after I raised it on my first day. I swam in the pool once, it didn’t seem clean enough. Breakfast was ok. There are other newer properties in a similar location for half the price.
Séjour de 4 nuits en décembre 2022

10/10 Excellent

Robert

Séjour de 6 nuits en novembre 2022

10/10 Excellent

Richard

Séjour de 2 nuits en novembre 2022

10/10 Excellent

Izabela

Séjour de 4 nuits en novembre 2022

10/10 Excellent

Benoit

Séjour de 4 nuits en octobre 2022

10/10 Excellent

Julian

Séjour de 3 nuits en août 2022

10/10 Excellent

Nicolas

Séjour de 2 nuits en juillet 2022

10/10 Excellent

Ronald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful architecture and friendly staff
Séjour de 2 nuits en juillet 2022