2/10 Horrible
Dana B., Frisco, Texas
9 avr. 2026
Les points faibles : Propreté
If you are planning to stay here make sure you ask about the water level in the cove BEOFRE you book. It rises and falls dramatically and when we arrived the cove was a complete mud pit which was our view from the property, and we were unable to take out any of the water toys as promised/expected. I had asked the property manager about the cove access BEFORE we arrived and she told me the water level was "too low to jump into" but she never said it was completely dried up and a mud pit. On my subsequent call to the owner that evening, she defended the issue saying it was out of her control, but she also admitted that she knew the cove was empty from a recent stay and tried to tell me that rising/falling water level information was in the online listing somewhere, but it was not included in their listing or check in materials anywhere at the time (perhaps they have updated the listing now due to this issue). Further, the condition of the property, dock/outdoor area, and furniture is far from what is shown in the photos which must be at least 10 years old. The dock was full of bugs and cobwebs, the carpet in the house was matty and dirty, there were bugs everywhere inside due to the mud pit (moths & mosquitos - show in my my photos), the hot tub had a terrible odor and the water was cloudy, there was water pooling on the floor of the game room (shown in my photos), etc. The listing photos are "accurate" from when the property was in great condition, but not anymore!
Dana B.
Séjour de 1 nuit en avril 2026
