Hotel Malvern

« Excellent customer service »

« I had a wonderful stay at Best Western Inn & Suites in Dothan with my family of five. From the moment we arrived, the staff was incredibly kind, welcoming, and helpful, which made our stay even more enjoyable. The rooms were very clean, comfortable, and well-maintained, and it was clear the hotel takes pride in keeping everything in excellent condition. Traveling with a family can sometimes be stressful, but the cleanliness and comfort made it feel easy and relaxing. One of our favorite parts...

« Outstanding professional staff, clean room with air conditioning and clean property. Family- friendly environment at affordable pricing. I would recommend this motel to anyone. »

« Good »

« The room was clean and the staff was very friendly and helpful. The only reason I'm giving four stars instead of five is because the mattress in my room had a dip in it making the bed uneven to sleep on. Other than that, I don't have any complaints. »

« Rooms and floors were very old, stained and dirty. I had to wipe my feet off of grit before getting into bed and before putting on socks. When I checked in, I knew the price from Expedia. What surprised me was it asking for a tip between 18-22% or customized or no tip. Unheard of!! Think this was a very nice place back in he day, but unfortunately time and lack of maintainence and repair has left the property in poor condition. Pity. Continental breakfast was minimal. Lastly there was no...

« We had a roach in the bathtub. Sheets weren’t clean. They forgot to wash laundry so no-one had towels. There was underwear hanging from the back of the bathroom door. The list goes on. It was just nasty. »

« I enjoyed my stay. It was very clean, peaceful and at the heart of a lot of things. I felt it was safe and comfortable. The staff were very friendly and helpful. They did not hesitate to accommodate any of my needs. »

« I didn’t like the musty odor of the room. »

« L'hôtel refuse de me donner une facture au motif que jai réservé via une tierce partie Expedia=hotels.com mais pourtant je paye sur place. Hotels.com me dit que c'est l’hôtel qui doit me la fournir. Pas même de reçu possible dans l'application hotels.com dans ce cas là. C'est compliqué quand vous êtes en voyage d'affaire de pas avoir de facture. »

« The properties absolutely beautiful. It’s intimate and comfortable. I would love to come back again when the weather is cool and the fireplaces are going. Opportunities: The lack of luggage carts made for labor intensive in and out. Availability of dishes, and utensils would be appreciated. »

« Very clean. Very nice staff. »

« I never stayed here where I had to pay 10 dollars for my kids to swim »

« There were roaches in the room. The lock on the room door was broken. I couldn’t even stay there. I decided to sleep in my car »

« Nice clean quiet and comfortable »

« Loved the firepit and relaxed rules. »

« If you value peace and privacy over aesthetics, this is a hidden gem. »

« We had a very nice stay at the Residence Inn in Dothan. Everything was very clean and the staff was very friendly and professional. We really enjoyed the breakfast too! »