Hôtel près de Malvern and Brueton Park, Birmingham, Birmingham

« I requested breakfast but was told they didn’t do it anymore. The stairs were cramped with 2 turns and inadequate/absent rails. We did not meet any staff. There was a note saying how we could ring them. The hot and cold water at the wash basin were plumbed in the wrong way round. I did not see any indicator for which was hot or cold. It matters because this is where you fill the kettle. The bed was comfortable and the room was warm. »

« Sans plus l hôtel , un bon hôtel et la chambre été bien mais la vu laisse à désiré , équipement dans la chambre tt fonctionne..., »

« Good value for money clean and comfortable, can hear other people in the surrounding rooms / bathroom usage but it did not disturb me too much as i was away early. Would stay again if working in the area. Reception staff were helpful and friendly »

« Excellent room and great service »

« Really nice hotel with friendly staff and stunning decor. Great breakfast and a fun games room. Avoid Robert Peel Room as it’s above the bar and can be noisy at night. »

« Personnel au top , serviable et aimable »

« Dirt in the room and under the bed. Staff generally good. Booking came with a room upgrade due to status. Room upgrade didn’t occur despite the hotel being empty and having availability on their website. Emailed the hotel through Expedia app (replying to the message they sent me) asking questions. That was ignored and not responded to. Dinner food quality was poor considering my the level they quote themselves to be at and prices charged. Ice cream for dessert clearly suffering from freezer burn...

« Excellent rapport Q/P »

« Good location for the NEC and Birmingham airport. Lovely rooms and amazing food. »

« Elektroheizung ist nicht mehr zeitgemäss. »

« Nothing . Awkward space , no soap in shower . Never saw or heard anyone., out of the way from airport via $20 cab ride . »