Piscine couverte, piscine extérieure (ouverte en saison)
Vérifier la disponibilité

Avis sur Acanthus Cennet Barut Collection - Ultra All Inclusive

5 out of 5
Acanthus Cennet Barut Collection - Ultra All Inclusive
Selimiye Mahallesi, Özal Caddesi, No:35, Manavgat, Antalya

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 114 avis sur 137." "
Note des voyageurs de 8 (Bien), d’après 19 avis sur 137." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 137." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 137." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 137." "

10/10

Propreté

9,6/10

Personnel et service

9,4/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

Murat

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rien à dire tout était très bien, le personnel très agréable
Séjour de 1 nuit en mars 2024
Réponse de Yasemin Özkaya / Guest Relations Manager le 15 mars 2024
Dear Theodor,Thank you so much for your kind words and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay at our hotel and that you found everything to be very good. Your compliments about our staff being pleasant mean a lot to us.We strive to provide excellent service to all our guests, and it's incredibly rewarding to know that we succeeded in making your stay enjoyable. Your satisfaction is our top priority, and we're grateful for your recognition of our efforts.Should you ever plan to visit again, please don't hesitate to reach out to us. It would be our pleasure to welcome you back for another fantastic experience.Warm regards,

10/10 Excellent

ANNIE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande… sans aucune hésitation…
Excellent séjour… un personnel incroyablement professionnel et attentif… des lieux de repos et de convivialité très bien agencés et organisés… une cuisine parfaite en terme de qualité et de variété… la plage toute proche ! Et le ciel bleu de Turquie ! Que demander de plus ??
Des couchers de soleil à couper le souffle…
Soleil et mer de rêve
Des orangers… des fleurs partout…
Séjour de 5 nuits en décembre 2022
Réponse de Halil Özcan | Genaral Manager le 7 janv. 2023
Dear ANNIE, we are delighted to read you had such an amazing time during your stay at Lara Barut Collection. Your comments regarding our facilities and exceptional service are highly appreciated. We look forward to exceeding your expectations again in the not-so-distant future.Kind regards,Halil Özcan Genaral Manager

8/10 Bien

Mathieu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle escale proche Side
Hôtel agréable quoique très grand et un peu bruyant
Séjour de 4 nuits en août 2022
Réponse de General Manager le 15 août 2022
Dear Mathieu, thank you for choosing Acanthus Cennet Barut Collection for your holiday destination! On behalf of our staff and management team, thank you very much for your kind feedback. We sincerely hope you join us for another amazing holiday in the very near future! Kind regards, Halil Özcan | General Manager

10/10 Excellent

Murat, Toulouse

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tous les employés de cet hôtel sont super accueillants,Hôtel très propre , leurs équipements sont de qualités . Qualité de la nourriture : impeccable, très bon et un large choix .Aucun point négatif c’est l’un des meilleurs hôtels où j’ai séjourné en Turquie. Hôtel de très haut standing sans exception
Séjour de 6 nuits en janvier 2021
Réponse de General Manager le 12 janv. 2021
Dear Murat, thank you very much for recommending our hotel. I am delighted to read about your excellent experience at Acanthus & Cennet Barut Collection. I look forward to welcoming you back to our dream resort again and again. Kind regards, Halil Özcan | General Manager

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super malgré la pandémie
Super séjour malgré la pandémie. Peu de clients. Une cinquantaine seulement. Buffets fermés mais menus de substitution très corrects et copieux. Personnel tres agréable et respect des normes sanitaires très bien appliqué.
Séjour de 2 nuits en novembre 2020
Réponse de General Manager le 30 nov. 2020
Dear Catherine, thank you so much for taking the time to share your comments regarding your visit to Acanthus & Cennet Barut Collection. I am very excited to read that you enjoyed your holiday with us to the fullest and appreciated our successful pandemic precautions and dedicated team. I hope that you will stay with us again if visiting Antalya. Thank you again for the awesome review! Kind regards, Halil Özcan | General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en août 2019
Réponse de General Manager le 27 août 2019
Dear Guest, Thank you very much for staying with us and for your positive feedback. It will be a great pleasure to welcome you back to the Acanthus & Cennet Barut Collection in the very near future. Kind regards, Halil Özcan | General Manager

10/10 Excellent

Mostafa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Je recommande cet établissement.
Le séjour s’est très bien passé grâce à un personnel très attentionnés, aux petits soins et très grand professionnalisme. Seul bémol, c’était un court séjour de 5 jours. À refaire !
Séjour de 5 nuits en août 2019
Réponse de General Manager le 12 août 2019
Dear Mostafa, I am pleased to read that you found your holiday with us enjoyable. I appreciate you taking the time to write a review regarding our attentive staff. I look forward to welcoming you back in the near future. Kind regards, Halil Özcan | General Manager

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Dommage ne parle pas beaucoup le français Personnel très accueillant Propreté excellente
Séjour de 9 nuits en mars 2019
Réponse de General Manager le 14 mars 2019
Dear Guest, I greatly appreciate your feedback. It is a pleasure to know that you thoroughly enjoyed your holiday at the Barut Acanthus & Cennet, and I sincerely hope to see you among our guests again in the near future. Kind regards, Halil Özcan General Manager

10/10 Excellent

Merve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de rêve en amoureux
Superbe séjour, hotel moderne luxe propre, La nourriture est bonne et de qualité, les cocktails gratuits tout au long de la journée sont excellents. Le restaurant buffets à volonté est réussi peut être plus de viandes rouges serait la bienvenue. Les desserts très beaux et bons. Les restaurants à la carte très bons et copieux. Le restau au beach club à testé absolument!! Ils sont aux au top tant au niveau goût que présentation! Tout le personnels est aimables et serviables . Les chambres sont très propres, le lit super confortable, grande télé, mini bar gratuit et renouvelé tout les jours. (Nous avions malheureusement une chambre qui ne voyait pas côté piscine mais côté habitation aux alentours, seul petit regret du séjour) Piscine et jardin très bien entretenues. Vue magnifique depuis la piscine, sur le jardin avec les palmiers et la mer à l'horizon! (Il faut venir assez tôt pour pouvoir avoir une place sur les transats autour de la piscine). La plage est très proche avec des transats gratuits. Nous avons pu profité des services de sports aquatiques proches de l'hôtel, le prix est légèrement élevé (190tl 20 mn de jetski apres négociations). Pas beaucoups d'activités dans l'hôtel, mais possibilité de sortir marché sur la longue route qui longe la plage, il y a beaucoup de commerce ainsi que des bars. En conclusion nous avons passé un séjour de rêve en amoureux, rien à redire. Sans doute le meilleur hôtel du coin!! Je recommande vivement.
Séjour de 2 nuits en juin 2017
Dear Merve, Thank you very much for staying with us. I appreciate your amazing review of the Barut Acanthus & Cennet. I am pleased to read that we were able to deliver a wonderful and relaxing holiday. Thank you for your positive feedback and recommendation. It will be our pleasure to welcome you back again in a future. Kind regards, Halil Ozcan General Manager

10/10 Excellent

Idel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing experience, wonderful service!
Réponse de Yasemin Özkaya / Guest Relations Manager le 3 mai 2024
Dear Idel,Thank you for your kind words. We're thrilled to hear that you had an amazing experience and received wonderful service during your stay with us. Your satisfaction is our top priority, and we're delighted that we could make your time with us memorable. We hope to welcome you back for another fantastic experience in the future.

10/10 Excellent

Marcus

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Man schwebt in Hotel auf Wolke 7.
Séjour de 5 nuits en mars 2024
Réponse de Yasemin Özkaya / Guest Relations Manager le 25 mars 2024
Lieber Marcus,Das ist großartig zu hören! Wir freuen uns, dass Sie sich bei uns wie auf Wolke 7 fühlen. Vielen Dank für Ihr positives Feedback!

10/10 Excellent

Johannes

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alles an diesem Hotel war einfach perfekt. Die Anlage wirkt hochwertig, ruhig, sauber und modern. Das Personal war ausnahmslos freundlich, aufmerksam und höflich. Das All Inclusive angebotene Essen war sowohl im Palmyie Buffetrestaurant als auch im von uns besuchten Levante A La Carte Restaurant von sehr guter Qualität, die Bar war gut sortiert und die Atmosphäre dort sehr angenehm und niveauvoll. Auch der Wellnessbereich konnte auf ganzer Linie überzeugen. Das Preis-Leistungs-Verhältnis in der Nebensaison war erstklassig, wir haben dort sehr viele Stammgäste mit zum Teil 20 und mehr Aufenthalten kennengelernt und können sehr gut nachvollziehen, warum sie immer wieder kommen.
Réponse de Gästebetreeung Team le 12 févr. 2024
Lieber Johannes,herzlichen Dank für Ihr wundervolles Feedback und Ihre freundlichen Worte! Es freut uns außerordentlich zu hören, dass Ihr Aufenthalt im Acanthus & Cennet Barut Collection rundum perfekt und angenehm war. Wir sind besonders erfreut über Ihre lobenden Worte bezüglich der Anlage, des Personals, der Gastronomie, der Bar und des Wellnessbereichs.Es war uns eine Freude, Sie als unsere Gäste zu haben, und wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen. Vielen Dank für Ihr Vertrauen und die Weiterempfehlung.Mit herzlichen Grüßen,

10/10 Excellent

Metin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Güzel bir tatildi çalışanlar gayet ilgili, yemekler güzel, tavsiye ederim
Séjour de 3 nuits en février 2024
Réponse de Misafir İlişkileri Ekibi le 7 févr. 2024
Değerli misafirimiz,Acanthus & Cennet Barut Collection'ı tercih ettiğiniz ve vaktinizi ayırıp görüşlerinizi paylaştığınız için teşekkür ederiz. Tatilinizden memnun kalmış olmanız bizi çok sevindirdi. Sizleri tekrar ağırlamayı çok isteriz.Saygılarımızla,

10/10 Excellent

Rashi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en décembre 2023
Réponse de Guest Relations Team le 25 janv. 2024
Dear Rashi,Thank your for your review.Kind regards,

10/10 Excellent

Amira

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023

10/10 Excellent

Fatih

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Aleksandr

Séjour de 6 nuits en septembre 2023

8/10 Bien

Urs

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en octobre 2023

10/10 Excellent

Wim

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dit is zeker een van de beste hotels waar we reeds verbleven. Het eten is gewoon super lekker en er is meer dan voldoende variatie. Het personeel is super vriendelijk en iedereen doet zijn best om je in het engels te helpen. Enig puntje van verbetering zijn de shows waar iets meer afwisseling kan gebeuren. Dagelijks professionele dansers aan het werk zien is uiteraard niet slecht maar soms is het leuk eens een andere act te bekijken. Leuk trouwens dat de dansgroep ook regelmatig animatie bracht aan het zwembad.
Séjour de 6 nuits en septembre 2023

10/10 Excellent

Urs

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alles perfekt und bestens ! Lage, Essen, Unterkunft alles top !
Séjour de 6 nuits en septembre 2023

8/10 Bien

Adna

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Im großen und ganzen war der Aufenthalt für 10 Tage in Ordnung. Das Personal im Barbereich war ziemlich unfreundlich und lies den Streß an uns Besuchern raus was wir schade fanden, Zimmer war ok mit Aussicht auf den Pool, wenn man jedoch mal früher ins Zimmer geht also vor 23.00 Uhr kann man nicht zur Ruhe kommen da es extrem laut ist aufgrund der Musik, die Livemusik war schrecklich, das Personal an der Rezeption war ebenfalls nicht gross freundlich gegenüber uns und diese hörten uns teils auch nicht wirklich zu. Als wir angekommen sind mussten wir mit langen Wartezeiten rechnen da unser Zimmer noch nicht mal bereit war. Die Speisen und Getränke waren super und sehr qualitativ. Eine Reise von 5min vom Hotel bis zur "Shopping Strasse" kostete 10 Euro egal mit welchem Taxi, was ziemlich überteuert ist für das am Schluß 2-4 Läden zu Besuchen sind. Die Poolbar war abwechslungsreich in der Getränkemenuliste, die Becher und Gläser jedoch sehr schmutzig mit Restbestanden und teils auch verrostet. Die Arbeiter welche Bilder von den Kunden machen möchten wirkten EXTREM aufdränglich und kamen sehr viel zu uns als wir die Ruhe genießen wollten, nach mehreren Aussagen das wir keine Bilder machen wollen machten sie jedoch weiter was wir als sehr nervig empfunden haben. Alles andere war okay..
Séjour de 10 nuits en août 2023

10/10 Excellent

Cüneyd

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bestes hotel
Séjour de 7 nuits en août 2023

8/10 Bien

Zahra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I wish I could give them five star because for an all inclusive hotel it is exceptionally clean and calm and the food quality and selection is unbelievable the best I ever had but some of the reception staff were rude. Upon our checking in the receptionist scanned our passports and its not a common practice in other countries my son asked why the receptionist shouted at him like he was not allowed to ask why. It was a terrible first impression my son was pushing me to get back home as it was a very strange experience checking in a five star hotel.
Séjour de 6 nuits en août 2023
Réponse de Yasemin Özkaya I Guest Relations Manager le 11 août 2023
Dear Zahra, thank you for staying at the Acanthus Cennet Barut Collection and sharing your experience. We are concerned to learn that you did not enjoy your overall stay with us, particularly that you found our reception staff to be less than hospitable and helpful. We were very surprised to see your comment regarding the staff because our team members are all guest service professionals fully trained on service. Also, our guest relations team is always prepared to respond to all guest requests. Thank you for sharing your thoughts and I hope that you will consider us again on your next visit. Kind regards.

10/10 Excellent

fahri

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Yasemin Özkaya | Guest Relations Manager le 8 août 2023
Dear Fahri,Thank you for taking the time to share such a wonderful and detailed review. At Acanthus & Cennet Barut Collection, we take great pride in providing our valued guests with exceptional holiday experiences. It was a pleasure having you as our guests, and I certainly look forward to commemorating your next visit!Kind regards,

10/10 Excellent

FICNER

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Yasemin Özkaya| Guest Relations Manager le 13 juil. 2023
Dear Reviewer,Thank you for taking the time to leave us a review.Kind regards,

10/10 Excellent

Silvia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sehr schöne und gepflegte Hotelanlage.
Séjour de 7 nuits en mai 2023
Réponse de Yasemin Özkaya| Gästebetreuung Manager le 6 juin 2023
Sehr geehrter Gast,Vielen Dank für Ihre wunderbare Bewertung und Weiterempfehlung. Wir freuen uns sehr, dass Sie uns als das beste Hotel der Türkei bezeichnen. Ihre Komplimente sind die größte Motivation für unser Team. Wir freuen uns schon auf Ihren nächsten Besuch.Mit freundlichen Grüßen

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Another Great Stay! But too many cats!!!
This is my second time staying in Acanthus, Side. I came back this year to Turkey just to stay in this hotel. The main staff are amazing, always helpful and friendly, the food terrific and the buffet changes regularly. Everywhere is so clean and the all inclusive policy is fantastic, even a free mini-bar in the room, replenished daily! I have noticed a big increase in the roaming cat population since my last visit. EVERY time I sat down to eat outside or have a coffee, or a drink, there were cats already sitting on the seats, or looking at me, from below, for food (even though there are signs not to feed the cats everywhere, they obviously expect to be fed). I could see some guests, esp. children, seemed to enjoy the cats, but it does not feel so hygienic as sometimes there is cat hair around (but still mostly very clean). BTW I like animals. I was also disappointed that, at check-in, they said I was not entitled to a room upgrade, as a Hotels.com Gold Member, even though it clearly states it on their site and also on my booking. I had to ask for the manager. Then they tried to say there were no higher level rooms available, even though I could show them the site advertising all room types that day. Grudgingly they gave me an upgrade. It was much appreciated, but would have been nicer if it had been given automatically, as I was entitled to it. It does highlight benefit of having Hotels.com membership! Still one of my favourite hotels.
Séjour de 4 nuits en avril 2023
Réponse de Halil Özcan | General Manager le 28 avr. 2023
Dear Michael, Thank you for brightening our day with your terrific review! It truly warms our hearts to hear how much you enjoyed your lovely holiday with us, and we sincerely thank you for sharing your kind compliments regarding your experience at Acanthus & Cennet Barut Collection. We greatly appreciate your generous recommendation, and certainly hope you will visit us again, soon! Kind regards,

8/10 Bien

Remyraj

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great !!
Séjour de 3 nuits en avril 2023
Réponse de Halil Özcan | General Manager le 28 avr. 2023
Dear Remyraj, Thank you very much for taking the time to share your positive experience with our hotel. We deeply appreciate your kind words regarding the flawless service we delivered. It will be our great pleasure and honour to have you as our guest again very soon. Kind regards,

10/10 Excellent

Olamide

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2023
Réponse de Halil Özcan | General Manager le 27 mars 2023
Dear Reviewer,Thank you for taking the time to leave us a rating.Kind regards,Halil Özcan General Manager

10/10 Excellent

Donald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Happy in paradise
Fabulous Hotel , great food cocktails and luxurious rooms. Service exceptional and the food in the Safir restaurant was fantastic. Our room had partial sea view and the only criticism is we looked directly onto rooms opposite . I would recommend full sea view rokms which do not have this minor issue . All in all a fabulous two night break.
Séjour de 2 nuits en mars 2023
Réponse de Halil Özcan | General Manager le 24 mars 2023
Dear Donald, We are delighted to read you had such an amazing time during your stay at Acanthus Cennet Barut Collection. Your comments regarding our facilities and exceptional service are highly appreciated. Thank you for recognizing our staff team. We look forward to exceeding your expectations again in the not so distant future.Kind regards,Halil Özcan General Manager

10/10 Excellent

BOGAC BUGRA

Séjour de 1 nuit en mars 2023
Réponse de Halil Özcan | General Manager le 24 mars 2023
Dear Bugra,Thank you for taking the time to leave us a rating.Kind regards,Halil Özcan General Manager

8/10 Bien

Aleksandr

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Барут - отличная сеть, уже третий раз останавливаемся и очень довольны. Потрясающая кухня в основном ресторане, чисто везде, приятный дизайн, отличный большой вечерний бар с большим ассортиментов напитков. Территория организована очень хорошо. Хорошие фитнес-зал, пляж и променад. В целом хороший сервис. Немного дёгтя: очень плохие рестораны алякарт (как ни странно при отличном основном ресторане) и СПА-центр. Спасибо вам, Барут, приедем к вам ещё. Всем удачи.
Réponse de Халиль Озджан | Генеральный директор le 8 mars 2023
Здравствуйте, уважаемый Александр! Позвольте поблагодарить вас за выбор нашего отеля для проведения своего отдыха. Нам очень приятно, что вы смогли уделить время и оставить свое мнение о проведенном в нашем отеле времени! Будем рады видеть вас в числе наших гостей снова!С уважением,Халиль Озджан Генеральный директор

10/10 Excellent

Canan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hervorragend!
Séjour de 2 nuits en mars 2023
Réponse de Halil ÖZCAN | Genel Müdür le 7 mars 2023
Sayın Canan Hanım,Kıymetli vaktinizden ayırıp değerlendirmenizi bizlerle paylaştığınız için teşekkür ederiz.Saygılarımızla,Halil ÖZCAN Genel Müdür

10/10 Excellent

BOGAC BUGRA

Séjour de 1 nuit en mars 2023
Réponse de Halil ÖZCAN | Genel Müdür le 7 mars 2023
Sayın Yorumcu,Kıymetli vaktinizden ayırıp değerlendirmenizi bizlerle paylaştığınız için teşekkür ederiz.Saygılarımızla,Halil ÖZCAN Genel Müdür

10/10 Excellent

AMER

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super. Maybe need more night intierment
Séjour de 3 nuits en février 2023
Réponse de Halil Özcan | General Manager le 28 févr. 2023
Dear Amer,Thank you for taking the time to leave us a rating.Kind regards,Halil Özcan General Manager

10/10 Excellent

Zahra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel is very clean, modern and serene setting for a holiday away. You get to experience wonderful food that alternates daily. There’s something every night that will be to your liking. We went away with children and the hotel goes out of the way to ensure the kids are happy and have food that suits their needs. On request, we were made toast, chicken and noodles for our children when they missed buffet times or wanted to eat their familiar favourites. Ahmet was our favourite waiter, hardworking and good with children. The head chef was also kind and accommodating to our needs, especially as we had toddlers. The food and beverage manager, Mr Hassan was super considerate and went out of his way to support us in the hotel and with our efforts to support the Turkish people who were staying in a nearby hotel and were affected by the earthquakes. He went above and beyond and is a true asset to the hotel. A genuine, lovely and caring man. Another employee who needs recognition is Jasmine. She works in the kids club. She runs the club alone and does it with a great attitude. She has a real passion for working with children and that shines through. Our little ones looked forward to seeing Jasmine and she always treated them like they were special and she makes every child feel that way. I would like to note that out of all the facilities provided at the hotel the kids club should be invested in further. It needs higher quality resources and varied activities.
Réponse de Halil Özcan | General Manager le 20 févr. 2023
Dear Zahra, Thank you so much for taking your precious time to write a beautiful review of your amazing stay with us. I am glad to know that you have enjoyed every aspect of your holiday in the Acanthus & Cennet Barut Collection: our necessary precautions during the pandemic, immaculate cleanliness, exquisite dining options, our friendly and helpful staff members. It is a great honour that we managed to win you back as our guest. We already look forward to welcoming your family again to Acanthus & Cennet Barut Collection for another memorable experience in the near future.

10/10 Excellent

BOGAC BUGRA

Séjour de 1 nuit en février 2023
Réponse de Halil ÖZCAN | Genel Müdür le 16 févr. 2023
Sayın BOGAC,Kıymetli vaktinizden ayırıp değerlendirmenizi bizlerle paylaştığınız için teşekkür ederiz.Saygılarımızla,Halil ÖZCAN Genel Müdür

10/10 Excellent

Nail

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2023
Réponse de Halil ÖZCAN | Genel Müdür le 15 févr. 2023
Sayın Nail Bey,Kıymetli vaktinizden ayırıp değerlendirmenizi bizlerle paylaştığınız için teşekkür ederiz.Saygılarımızla,Halil ÖZCAN Genel Müdür

10/10 Excellent

BOGAC BUGRA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de Halil ÖZCAN | Genel Müdür le 8 févr. 2023
Sayın Boğaç,Kıymetli vaktinizden ayırıp değerlendirmenizi bizlerle paylaştığınız için teşekkür ederiz.Saygılarımızla,Halil ÖZCAN Genel Müdür

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Daha önce görmediğimiz bir hizmet ve personel seviyesi vardı.Yemeklerin ve kokteyllerin güzelliğini tadını ve kalitesini doğru anlatacak bir kelime bulmak çok zor.Müsaitlik olduğu için odamızı da upgrade ettiler biz herhangibir talepte bulunmadan.Ücretinin karşılığını kesinlikle veren bir işletme.Balayı için seçtik ve çok memnun ayrıldık.Herşey için teşekkür ediyoruz.
Séjour de 4 nuits en janvier 2023
Réponse de Halil ÖZCAN | Genel Müdür le 6 févr. 2023
Sayın Misafirimiz,Öncelikle balayınızda otelimizi tercih ettiğiniz ve zaman ayırıp geri bildirimde bulunduğunuz için teşekkür ederiz. Böylesine önemli bir zaman diliminde size ayrıcalıklı bir deneyim sunmanın mutluluğunu yaşıyoruz ve bunu bütün çalışma arkadaşlarımızla paylaşacağız. Sizi sonraki tatillerinizde de aramızda görmekten memnuniyet duyacağımızı bilmenizi ister, mutlu günler dileriz.Saygılarımızla,Halil ÖZCAN Genel Müdür

10/10 Excellent

Tatjana

Les points forts : Propreté et personnel et service
Séjour de 14 nuits en janvier 2023
Réponse de Halil Özcan | General Manager le 7 mars 2023
Dear Tatjana,Thank you for taking the time to leave us a rating.Kind regards,Halil Özcan General Manager

10/10 Excellent

bogac bugra

Séjour de 1 nuit en janvier 2023
Réponse de Halil ÖZCAN | Genel Müdür le 23 janv. 2023
Sayın Boğaç,Kıymetli vaktinizden ayırıp değerlendirmenizi bizlerle paylaştığınız için teşekkür ederiz.Saygılarımızla,Halil ÖZCAN Genel Müdür

10/10 Excellent

Adrian

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Das gesamte Personal ist unglaublich hilfsbereit und freundlich und die Kinderbetreuungsstätte fantastisch, insbesondere die Leiterin. Alles in allem hervorragend.
Séjour de 11 nuits en octobre 2022
Réponse de General Manager le 21 oct. 2022
Sehr geehrter Adrian, vielen herzlichen Dank für Ihren Besuch in Acanthus Cennet Barut Collection. Ihre Komplimente sind eine große Ehre für unser Team. Es wäre uns eine Freude, Sie auch in Zukunft als unseren Gast begrüßen zu dürfen.Mit freundlichen Grüßen,Halil Özcan General Manager

10/10 Excellent

Anne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2022
Réponse de General Manager le 14 sept. 2022
Dear Anne, thank you for choosing Acanthus Cennet Barut Collection for your holiday destination. I am truly grateful for your wonderful review, and cannot wait to welcome your return for another exceptional holiday experience!Kind regards,Halil Özcan General Manager

8/10 Bien

Johnny

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
The staff, food, and cleanliness were excellent. However, the Instagram page appears to have a playground, and this is not the case for this hotel. They are advertising these amenities in this hotel where in fact they are in another hotel from the Barut Collection(Hemera). Resulting in a slight disappointment in the enjoyment of our stay for my son. A big positive was the two employees from the KidsClub as they made my son's vacation a bit better due to the lack of the above-mentioned amenities.
Séjour de 7 nuits en août 2022
Réponse de General Manager le 12 oct. 2022
Dear Johnny, thank you for your review! It was such an honour to share our beautiful resort with you, and I am so pleased to hear that overall you enjoyed an amazing holiday with us. We look forward to welcoming your return for another unforgettable Acanthus Cennet Barut Collection experience in the future.Kind regards,Halil Özcan General Manager

8/10 Bien

Marcel Andre

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2022

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
All round fantastic hotel!
Amazing. Second time here and still as good. Will be back next year!
Séjour de 5 nuits en juin 2022
Réponse de Halil Özcan | General Manager le 30 juin 2022
Dear Guest, Thank you for choosing your stay with us a second time and for your kind review of the Acanthus & Cennet Barut Collection. I am delighted to read that you enjoyed your holiday to the fullest. We would be more than happy to welcome you back next year! Kind regards, Halil Özcan | General Manager

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Fantastic overall!
Wasn’t sure if it would live up to all the positive reviews but it really does! Have stayed in hundreds of hotels but overall experience here was well up with the best, and at a much lower price. They don’t sacrifice quality for quantity as it’s all inclusive. All the time being asked what you’d like to drink, even on the beach in front. Staff always cheerful. Food choice and quality also excellent most days. Some small issues such as fact it lacks any internal atmosphere, as it’s all about the pool and gardens. Lobby is boring and long functional spaces abound. Also a pity the balconies with sea view, which cost more, have narrow bars making it feel like a jail cell. Better to have glass barriers like penthouse suites above and many other good hotels now. Also be warned the water sports operators on the beach charge Acanthus guests more. Better to say you are staying in one of the three star hotels, as you have to give hotel name. Highly recommend the paragliding. Very safe. Highlight of beach time. Enjoy your stay. Will definitely be back!
Séjour de 5 nuits en mai 2022
Réponse de Halil Özcan | General Manager le 9 mai 2022
Dear guest, Thank you so much for taking your precious time to write a beautiful review of your amazing stay with us. I am glad to know that you have enjoyed every aspect of your holiday in the Acanthus & Cennet Barut Collection. I was very pleased to hear you had an excellent visit, enjoying our savory cuisine, and I would like to thank you for recognizing the hard work and attention to detail that our team members deliver each and every day! ! It would be an incredible honor to be welcoming your couple back to Acanthus & Cennet Barut Collection for another incredible holiday in the future. Kind regards,

10/10 Excellent

Bo

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 9 nuits en avril 2022
Réponse de Kind regards, Halil Özcan | General Manager le 29 avr. 2022
Dear guest, Thank you so much for taking the time to share your feedback regarding your holiday in Acanthus & Cennet Barut Collection. I am very excited to read that you are enjoying your holiday with us to the fullest. Again, thank you for your time. We look forward to welcoming you back in the near future.

10/10 Excellent

Allison

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I originally booked this as a surprise for my fiancé's birthday. For both of us, it was our first time going on a "relax" or beachy type holiday. I am a pretty well traveled person, but this hotel was honestly the best hotel I have ever stayed in. The food of course was fabulous, and with loads of variety to choose from. I am only sad I could not eat everything! Every part of the hotel feels luxurious and all the staff members are incredibly nice and far more genuine than I have seen at other hotels. If you want to do a bit of sightseeing there are many thing within walking distance. The only thing for me was the drinks, which I often found to be too bitter for me when they should have been sweet. However it didn't change my opinion of the hotel. I am excited to visit the other three hotels in the Barut Collection as well as return to this one.
Séjour de 3 nuits en mars 2022
Réponse de General Manager le 22 mars 2022
Dear Allison, I sincerely appreciate you taking the time to share your thoughts on this website. I am happy to read that we were able to provide you with a wonderful experience at Acanthus & Cennet Barut Collection. Furthermore, I appreciate you sharing your comments with our recent and future guests. I am so flattered you were wowed by the impeccable service you received. It is our goal to ensure all our guests experience a relaxing and comfortable stay with us, and I am glad that we provided that to you. We already look forward to your family's return in the future! Kind regards, Halil Özcan | General Manager