Extérieur

Avis sur Casa da Noleen située à Malhampsene dans la ville de Matola, à 15 minutes en voiture de Mozal.


Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 2." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 2." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 2." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 2." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 2." "

2,0/10

Propreté

10/10

Personnel et service

10/10

Équipements

10/10

Infrastructures et conditions de l’hébergement

Avis

2/10 Horrible

Artur A.

Les points faibles : Propreté
Casa ocupada a Chegada
Cheguei e encontrei a casa ocupada por outros hospedes e passei o dia da virada do ano na rua com minha familia e criancas de colo. ainda estou a procura de maneiras de alguem ser responsabilizado pelo Sucedido. A proprietaria da casa alega nao ter conhecimento da minha reserva.
Séjour de 2 nuits en décembre 2020
Réponse de VrboOwner le 2 janv. 2021
An unfortunate incident happened. I had guests booked with Airbnb and Vbro whom I always thought were home away booked these guests and I did not get any notification of their booking. So I was shocked when I received a call from guests telling me they had a booking at Casa da Noleen during those dates. I had registered with Home and Away and never did any confirmation that they had been bought over by a new organisation. To my surprise I received a call from supposedly guests that they were checking in. This app is confusing and misleading. I never received anything from them to notify me of any changes. This is not good for business reviews. I also never received anything from the guests until the supposed date they were supposed to check in. This new company that took over from Home and Away has never notified me of this client coming in December. This is highly suspicious and confusing to me.

10/10 Excellent

Voyageur vérifié

Voyage en famille, Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Good customer service and amenities. Noleen is a very kind host. I highly recommend this property.
Séjour de 11 nuits en mai 2019