Petit-déjeuner et déjeuner servis sur place, spécialités Cuisine locale

Avis sur Hotel Cardoso

3.5 out of 5
Hotel Cardoso
P.O. Box 35 Avenida Martires de Mueda, 707, 707, Maputo, Cidade de Maputo

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 30 avis sur 107." "
Note des voyageurs de 8 (Bien), d’après 51 avis sur 107." "
Note des voyageurs de 6 (Satisfaisant), d’après 16 avis sur 107." "
Note des voyageurs de 4 (Médiocre), d’après 10 avis sur 107." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 107." "

8,4/10

Propreté

8,0/10

Personnel et service

8,2/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

8/10 Bien

thierry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en novembre 2019
Réponse de Jango le 21 nov. 2019
Cher Thierry Merci pour votre observations sur notre Hotel e nous seron cordialmente de vous voir au futur. Merci et a bientot Divina Jango

8/10 Bien

GROUPE

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un endroit sympa au calme et avec une belle vue
Hotel avec une déco sympa (colonial), le must prendre un verre sur la terasse au coucher de soleil. Central proche des resaturants et autre magazins. Le personnel est très accueillant.
Séjour de 5 nuits en novembre 2019
Réponse de jango le 21 nov. 2019
Cher Thierry, Merci beacoup de votre observation sur notre Hotel, c est un plaisir de savoir que vous bien aime de Hotel e les personnes sont tres accueillant. Merci beacoup a vous et Cordialment Divina Jango Guest Relations

4/10 Médiocre

stephane

Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
A eviter très délabré
l,hotel est bien placé offre de belles façades et une boone athmosphère générale les chambres sont délabrées sans eau chaude dans les douches sombres le tout bpour un prix très élévé bar chez maria en face très sympa
Séjour de 1 nuit en mai 2018

6/10 Satisfaisant

Freddy

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et confort de la chambre
L'hôtel bien service et chambre pas au top
L'hôtel est bien mais la chambre n'est pas à la hauteur d'un hotel 4 étoiles, Quand au service en chambre ou au bar ce n'est pas à la hauteur du standing Déçu de la prestation de cet établissement.

10/10 Excellent

Jean Marie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

8/10 Bien

Anabela, Bruxelles

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One week in Maputo for work
Very nice hotel. Not too big, good atmosphere, great location,walking distance to Dhow gallery and bar, several restaurants and all the upper town central area (perfectly safe during the day). Taxis in front of the hotel for the evening. Very pleasant outside area with pool and bar. Beautiful view of Maputo bay. Excellent breakfast buffet. Room service is very good and not expensive for european standards. Same for the meals in the bar and the pool area although at the pool service is probably the worst in the hotel, slow and innatentive. The restaurant could be better but it is perfectly acceptable with a nice balcony and polite service. During my stay I saw other hotels (including Polana) and I wouldn't want to stay anywhere else.

10/10 Excellent

Jeremy

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed the hotel. Great place and wonderful views. Older hotel with great charm!
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Cardoso le 29 janv. 2024
Dear Mr.Jeremy;Thank you for your feedback regarding our Hotel , we really appreciate it and we hope to see you soon.Thank youKind regardsHotel Management

10/10 Excellent

Ana

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2024
Réponse de Hotel Cardoso le 29 janv. 2024
Dear Ms.Ana;hank you for your feedback regarding our Hotel , we really appreciate it and we hope to see you soon.Thank youKind regardsHotel Management

10/10 Excellent

Ana

Séjour de 1 nuit en janvier 2024
Réponse de Hotel Cardoso le 12 janv. 2024
Dear Ms.Ana;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re travelling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

8/10 Bien

Estevao

Séjour de 2 nuits en décembre 2023
Réponse de Hotel Cardoso le 12 janv. 2024
Dear Mr. Estevao;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

Donna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great view of bridge from terrace!
Séjour de 1 nuit en décembre 2023
Réponse de Hotel Cardoso le 31 déc. 2023
Dear Ms.Donna;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

STEPHEN STEWART

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful historic hotel, fabulous views from the rooms and most of the hotel overlooking Maputo bay, great breakfast, excellent service.
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Cardoso le 29 nov. 2023
Dear Mr.Stephen;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.I am very happy to read that you loved our hotel service, breakfast and the fabulous view of the ocean.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

4/10 Médiocre

Marian

Les points forts : Personnel et service
Les points faibles : Équipements
Walking distance to downtown (20-30 minutes). The grounds are nice because they have a nice view to the ocean and a nice lawn. All the rooms face the ocean. The food is not good. Breakfast was very limited in its selection. Good place for a social, but not to stay. Rooms, gym, and general areas need updating.
Séjour de 4 nuits en novembre 2023
Réponse de Hotel Cardoso le 20 nov. 2023
Dear Mrs. Marian;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.We are so proud to know that you loved the hotel, and the view.We have taken into consideration your comments about the food and we are in process of improving our breakfast options so that will be more selective.I would also use this opportunity to inform that we have remodulation plan in place scheduled for next year and I am sure that the appearance of our rooms will be different. If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

Kenneth

Been coming to Mozambique for 20 years. Love the location and service at Cardoso!
Séjour de 8 nuits en octobre 2023
Réponse de Hotel Cardoso le 20 oct. 2023
Dear Mr.Kenneth;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.We are so proud to know that you had memorable stay at Cardoso Hotel and we will always ensure that service quality and is ongoing.If you’re travelling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

10/10 Excellent

Sarah

Séjour de 6 nuits en avril 2023
Réponse de Hotel cardoso le 25 avr. 2023
Dear Sarah;Thank you for choosing Cardoso Hotel, Maputo and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking

10/10 Excellent

Ian

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thoroughly enjoyed our visit. Loved all the old features that have been retained. The wooden staircase was really beautiful. The views from the pool area were also spectacular.
Séjour de 3 nuits en avril 2023
Réponse de Hotel Cardoso le 19 avr. 2023
Dear Mr.Ian;Thank you for choosing Cardoso Hotel, Maputo and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.We are so proud to read that you had memorable stay and we will ensure that service quality is ongoing.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking.Thank youKind regardsHotel Management

4/10 Médiocre

Albert

Séjour de 5 nuits en mars 2023
Réponse de Hotel Cardoso le 21 mars 2023
Dear Albert;Thank you for taking your time and provide us with feedback regarding to your recent stay with us.We hope to host you in your next stay in the near future.Warm regardsHotel Management

10/10 Excellent

Marc

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Beautiful harbor views, attractive grounds, pleasant staff, solid Internet performance
Séjour de 2 nuits en février 2023
Réponse de Hotel Cardoso Management le 2 mars 2023
Dear Marc, Warm greetings from Hotel Cardoso!Thank you so much for leaving us this amazing review of your stay! Happy to know that you enjoyed our views and quality service from our friendly staff as well as our internet. It will be a pleasure hosting you again in our hotel in the near future!Best regards

10/10 Excellent

Sabine

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
It is in the center of Maputo with a beautiful view. Book a see view room.
Séjour de 3 nuits en janvier 2023
Réponse de Hotel Cardoso Management le 2 mars 2023
Dear Sabine, Warm greetings from Hotel Cardoso!It was a great pleasure having you staying in our hotel and we are extremely happy that you enjoyed our beautiful views from your sea view room. Looking forward for your next visit!Best regardsH

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en novembre 2022
Réponse de Hotel Cardoso Team le 7 déc. 2022
Dear valued Guest, Warm greetings from Hotel Cardoso!Thank you for sharing the review and we hope to welcome you again in the near future. Best regardsHotel Cardoso Team

10/10 Excellent

Ole Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2022
Réponse de Hotel Cardoso Team le 24 oct. 2022
Dear Ole Martin, Warm greetings from Cardoso Team!Thank you for visiting us. we are very happy that you had a great stay with us. Looking forward for your next visit!Best regardsHotel Cardoso Team

8/10 Bien

SANGWOO

Séjour de 4 nuits en avril 2022

8/10 Bien

Nithiyananthan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Breathtaking view and good location
Cardoso's location is breathtaking. Perched up on a hill overlooking the Indian Ocean with a nice garden and good swimming pool, it offers a breathtaking view, inclusive of the sunset. Staff are pleasant and friendly. I enjoyed using the pool, and restaurant which also shared the great view. I could not use the gym which offered the same grand panoramic view from level 5. Even though it was past 2pm when I arrived, it took a while to be given my room. While I had paid a premium for a sea view room, I was initially given a room which did not offer any view. On rejecting it, I was given a room with a proper sea view only after 3pm. When I got in to the room, the TV was not working and a technician had to be called to fix it. Subsequently two days later, the TV stopped working completely and I had to move to another room as it could not be fixed. Only to find out the air condition was not working in the newly allocated room. While taking up a lot of precious time changing rooms and waiting for technicians, it also indicated the hotel was dated and tired looking. Also, there was no fridge in the room. Apart from these inconveniences the hotel has easy access to the museum and is walking distance from the popular Dhow and other restaurants. I still expect to stay here on my next visit to Maputo.
Séjour de 3 nuits en mars 2020
Réponse de Jango le 13 mars 2020
Dear Mr. Nithiyanathan, First we would like to thank you for choosing Hotel cardoso for your stay. its a pleasure to receive a guest feedback to help us improve more our service. apologise on the delay check in we will follow up with the team at reception to find out what gappen . And regarding the the fridges the hotel provide it soon the guest require as we dont enough, and the maintenace team are working hard with the TVs to make sure all the TVs are getting better signal. Once again thank you for your feedback and we hope to welcome you back in not distance future. Warm Regards Divina Jango

8/10 Bien

YOUNG GYU

Séjour de 3 nuits en février 2020
Réponse de Hotel Cardoso le 20 nov. 2023
Dear Mr.Young;Thank you for choosing Cardoso Hotel, Maputo for your stay and for taking the time to provide us with feedback on your Hotel experience. We do take pride in catering to our guests’ needs the best way we can.If you’re traveling to our area again soon, don’t hesitate to call us to arrange your booking and will be our pleasure to host you again.Thank youKind regardsHotel Management

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location and nice pool. A bit slow service and food quite ordinary.
Séjour de 5 nuits en janvier 2020
Réponse de Jango le 17 févr. 2020
Dear Sir/ Madam Thank you for choossing Hotel Cardoso for your stay . Its a pleasure to receive a feedback from the guest. its help us to improve more our service. we are happy that you enjoy your stay and we hope to welcome you in not distance future. Warm Regards Divina

6/10 Satisfaisant

FATIH

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
bad smell in carpets. Blocked sink
Séjour de 2 nuits en décembre 2019
Réponse de Jango le 12 févr. 2020
Dear Mr. Fatih Thank you for choosing Hotel Cardoso for yoir stay. Sorry to hear that your room had a bed smell in carpet, we are work with house keeping team to find out what happen in the room to had that smell, Once again thant you for your review and we looking farward to welcome you in not distance future. Regards

8/10 Bien

Martin

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Jango le 27 janv. 2020
Dear Mr. Martin, Thank you for your feeedback regarding our Hotel. Its a always a pleasure to hear our guest feedback and it help us to improve more our service. Once again thank you veru much and we hope to welcome you in not distance future. Regards Divina

6/10 Satisfaisant

Jan

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Confusing somewhat disinterested
Bit run down. Service not great. Somewhat unfriendly. It seems as if the staff doesn’t know their own hotel. Changed rooms twice.
Séjour de 1 nuit en janvier 2020
Réponse de Candido le 14 janv. 2020
Dear Jan Thank you for your constructive feedback and for pointing out where we need to improve. This kind of feedback, particularly from loyal customers such as yourself is paramount to the success of our business. We always aim to create the best possible experience for our guests with all the comfort and commodity expected from a product such as the Cardoso, and to that end, I have shared your comments with our Front Office Manager for his perusal and urgent follow up. We are very much appreciate your contribution with us your experience and concerns. Last but not least, many thanks for the kind remarks regarding our teams which I will make sure to pass this on. We look forward to welcome again in Maputo, which will allow us to make amends this situation and , exceed your expectations. I extend my own apologies for the inconvenience this problem has caused you. Wishing you all the best.

8/10 Bien

Rui

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en décembre 2019
Réponse de Candido Chitache le 4 janv. 2020
Dear Mr.Rui Thank you for taking the time to complete our survey. We are thrilled that you enjoyed the facilities as well as the service that you received throughout the hotel and we very much looking forward to welcoming you back, in the near future. Kind regards

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en décembre 2019
Réponse de Chitache le 2 janv. 2020
Dear Sir/Madam Thank you for taking the time to complete our survey. We are thrilled that you enjoyed the facilities as well as the service that you received throughout the hotel and we very much looking forward to welcoming you back, in the near future. Best Regards

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en novembre 2019
Réponse de Jango le 3 déc. 2019
Muito Obrigada pela sua avaliacao e esperamos ve-lo em breve, Cumprimentos Divina Jango

10/10 Excellent

HASEENA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect stay
It wad perfect
Séjour de 1 nuit en octobre 2019
Réponse de Jango le 21 oct. 2019
Dear Haseena, Thank you for your feedback regarding our Hotel. Its always a pleasure to hear form our guests feedback. We Hope to welcome you in not distance future. Warm Regards Divina Jango Guest Relations

8/10 Bien

Dave

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great little stay next to business district
Hotel is old but still well maintained, very good breakfast and services. Staff very friendly and helpful.
Séjour de 3 nuits en septembre 2019
Réponse de Jango le 2 oct. 2019
Dear Mr. Dave Thank you so much for choosing Hotel Cardoso for your stay. Its a really pleasure to know that you enjoy our Hotel and you love our breakfast. In fact our team work hard to make sure the guest fill confortable and felt at home. Once again thank you very much for your feedback and we hope to welcome you in not distance future. Warm regards Divina Jango Guest Relations

8/10 Bien

Armando

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2019
Réponse de Jango le 11 sept. 2019
Estimado Sr. Armando Obrigada pelo seu feedback e ficamos honrados em saber que desfrutou da sua estadia em nosso Hotel. Esperamos ve-lo em breve. Cumprimentos Divina Jango Guest Relations

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en août 2019
Réponse de Jango le 10 sept. 2019
Dear Sir/Madam Thank you for your feedback and thank you for choosing Hotel Cardoso. We take care for all your feedback and we hope to see you in not distance future. Regards Divina Jango Guest Relations

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
After a couple of misunderstandings about our booking we met with Guest Relations and Hotel Manager who upgraded us to a great new room that was fantastic and great celebration for a special day!
Séjour de 2 nuits en juillet 2019
Réponse de Jango le 5 août 2019
Dear Sir/ Madam, First we woul like to thank you for choosing Hotel Cardoso. And we are very happy to hear that you had a special day celebration.. it was a pleasure to offer you a great new as you are celebrating your day. Thank you very much and we hope to welcome you in not distance future. Regards Divina Jango Guest Relations

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juin 2019

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I just love the Cardoso! True. It is getting a bit old but staff service and location makes it a perfect place to stay. The hotel view is spectacular.
Séjour de 3 nuits en mai 2019
Réponse de Diva le 15 mai 2019
Good Morning, Thank you very much for you feedback, its very important for us. we are happy to hear that you had a great stay and enjoy our Hotel. We hope to welcome you in not distance future. Regards Divina Jango Guest Relations

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en avril 2019
Réponse de Diva le 15 avr. 2019
Thank you for feedback . Its very important for us . we hope to welcome you soon. Regards Divina Jango

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mars 2019
Réponse de diva le 17 mars 2019
Thank you very much to take your time sharing your experience during your stay , for your feedback, its very important for us. Regards Divina Jango guest relations

8/10 Bien

Joana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2019
Réponse de diva le 20 mars 2019
Estimada Sra. Joana obrigada por tomar seu tempo dando sua contribuicao em relacao a sua estadia . Ficaremos felizes em recebe-la futuramente. Cumprimetos Divina Jango Guest Relations

10/10 Excellent

Statesman

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 5 nuits en mars 2019
Réponse de diva le 14 mars 2019
Thank you very much for your feedback... This is very important for us . Regards Divina Jango Guest Relations

8/10 Bien

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I was very pleased with my stay at Hotel Cardoso. The hotel is in a fantastic area, with many great restaurants within a short walk. The view from the hotel is also excellent. Service was good. My only complaint is that the wifi in the rooms was frequently quite weak.
Séjour de 12 nuits en février 2019
Réponse de diva le 8 mars 2019
Dear Mr. Robert, Thank you very much for sharing your experience during your stay. Glad that you had a great stay and and you enjoy all our services. Very sorry that internet was quite weak on your room, its already fixed to make sure that all guest can feel confortable in the rooms. Once again thank you for your feedback and we hope to welcome you very soon. Regards Divina Jango

10/10 Excellent

LeahW, Toronto, Canada

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
My room was spotless and huge - loved the rainfall shower. Breakfast had a nice variety of hot and cold options and juices. Service at the cafe and bar was very polite but quite slow at times. Overall would recommend the Cardoso Hotel and would stay here again. It was good value for money. Special thanks to Isaac who was very helpful!
Séjour de 3 nuits en février 2019
Réponse de Diva le 4 mars 2019
Dear Ms. Leahw, Thank you very much to complete our guest questionnaire, your feedback is very important for us . we are very happy to know that you had a great experience during your stay and it was value for money. Glad that our team could assist you on time in all orders. once again thank you so much we hope to welcome you soon and please dont hesitate to contact us in case you need assistance. regards Divina Jango

8/10 Bien

Johnson

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience
Was good experience but hotel restaurant needs better menu, food was standard.
Séjour de 2 nuits en février 2019
Réponse de Revenue Manager le 26 févr. 2019
Dear Mr. Johnson, Thank you for you preference and for sharing your experience at Cardoso Hotel. we take a note on your restaurant concern and the good new is that we already have restaurant refurbish full project and works will be taking place very soon, menu will be completely revised.

10/10 Excellent

Voyageur vérifié

Séjour de 2 nuits en décembre 2018
Réponse de Revenue Manager le 2 janv. 2019
Dear Valued customer, Thank you for your kind Preference. We are delighted to know that you had pleasant stay at Cardoso Hotel and we hope to welcome you back soon. kind regards

6/10 Satisfaisant

Tanya

Les points forts : Propreté, personnel et service, confort de la chambre
Friendly staff but few speak English. Checking in great but the checking out experience was terrible, it took over 30 minutes due to the language barrier which then delayed the departure to the airport.
Séjour de 3 nuits en novembre 2018
Réponse de Eduardo Chongo le 13 nov. 2018
Dear Valued Guest, thank you for your time and feedback, we have noted your concern about check in process and language barrier. we have shared your comment with our front office Manager, who will be working to fix it.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en octobre 2018
Réponse de Eduardo Chongo le 2 nov. 2018
Dear Valued customer, We thank you so much for the score, we delight to see that your overall stay was pleasant.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2018
Réponse de Revenue Manager le 23 août 2018
Dear Valued customer, We thank you so much for the punctuation and we would highly appreciate if we could receive relevant comments. We do hope to welcome you back very soon to the Cardoso Hotel. kind regards Eduardo Chongo

10/10 Excellent

Hans

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en juillet 2018
Réponse de Revenue Manager le 23 août 2018
Dear Mr. Hans, Thank you for your time and for the punctuation, we hope to welcome you back very soon at Cardoso Hotel. Kind regards Eduardo Chongo