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Avis sur MozGuest Residence

3.5 out of 5
MozGuest Residence
Av. Karl Marx 617, Maputo, Maputo

Avis

6,8
Note des voyageurs de 10 (Excellent), d’après 14 avis sur 52." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 52." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 52." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 52." "
Note des voyageurs de 2 (Horrible), d’après 7 avis sur 52." "

8,2/10

Propreté

7,8/10

Personnel et service

7,2/10

Infrastructures et conditions de l’hébergement

Avis

10/10 Excellent

Alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sans aucun regret
Etablissement très propre,très confortable et très bien situé à quelques minutes à pieds de la Casa Ferro , du centre culturel Franco Mozambicain , de la place de l'indépendance , de la superbe Gare etc etc. Mario le Propriétaire Portugais de l'Hôtel vous fournira tous les conseils essentiels pour vous rendre votre séjour à Maputo agréable et sûr ! Il vous commandera vos taxi avec ses chauffeurs de confiance. Il parle très bien Français et est vraiment très sympa.

10/10 Excellent

franck

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
hotel tres bien situé
tres bel endroit acceuil chaleureux

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

4/10 Médiocre

laurence, geneve

Les points forts : Personnel et service
Les points faibles : Propreté
Bon rapport qualité prix. Sans plus. A noter le trės bon accueil!

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Hotelliin saavuttuamme, meille kerrottiin, että hotelli on remontissa ja omistaja vaihtunut. Hotellia remontoitiin eikä siellä voinut yöpyä. Jouduimme etsimään uuden hotellin ja maksamaan siitä. Varauksesta ei korvattu mitään. Ihmettelen, miksei Ebookers tiedottanut asiasta. Ilman uuden omistajan apua olisimme olleet todella pulassa!!!
Séjour de 7 nuits en janvier 2019

8/10 Bien

Whitelegge

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A pleasant surprise!!
It was a lovely stay.... Will definitely recommend this Residence to everyone I know. Friendly, helpful and informative staff. Well done!!
Séjour de 1 nuit en mai 2018
Réponse de Mario le 29 mai 2018
You are very kind. We try to be efficient but it is not easy. Thank you for your encouragement.

10/10 Excellent

OBAFEMI T

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de Mario le 29 mai 2018
You are very kind. We try to be efficient but it is not easy. Thank you for your encouragement.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Moz guest value for money
Moz guest is a very comfy place within easy reach to all cafes bars place of interest etc , room was very clean with telly , aircon and plenty hot water , nice breakfast in the morning , friendly staff , and the owner Mario is very helpful and informative

6/10 Satisfaisant

Voyageur vérifié

Ok majoitus hyvällä sijainnilla
Hinta/Laatusuhteeltaan hyvä perustason majoitus ok sijainnilla. Siisti, kunnollinen sänky ja yhstävällinen henkilökunta. Tilat perustoasi majoitukseen muutoinkin ok, aamiainen riittävä.
Séjour de 1 nuit en novembre 2017

10/10 Excellent

pedro

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Un Oasis en medio de Maputo.
Dado que Maputo es un destino para aventureros , las personas que llegan aqui deben saber que esperar un estilo europeo y un barrio bello no es factible, sin embargo este Hostal es un oasis en medio del desierto, bastante bien ubicado, limpio, seguro, cordial y con un gran anfitriòn y administrador que es Mario, se compensa todas las debilidades que tiene Maputo como ciudad.Mi recomendaciòn es de un 100%.

8/10 Bien

P&D, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice accomodation
Close to downtoown and restaurants. Breakfast was very good. Manager was very helpful.
Séjour de 2 nuits en janvier 2018
Réponse de Mario le 7 févr. 2018
Thank you for choosing MozGuest Residence. We are trying to improve our services and serve customers. Thank you

10/10 Excellent

Ülle, Tallinn, Estonia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A very pleasant surprise!
The hotel is much better than might be expected by the photos of the hotel or its neighbourhood. Tastefully decorated in a modern and calm, almost Scandinavian style, extremely clean, quiet and comfortable in any way. Breakfast was adequate and good, with the exception of coffee that was an instant mix of coffee and chicory. (This appears to be pretty common in Mozambique, so if you want coffee then you have to bring your own instant coffee.) But the milk to it was hot, so no complaints. A little on the downside: I would expect a little more knowledge from hotel employees about the city, eg transportation facilities.

10/10 Excellent

Maros, Slovakia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice place not far from anything
Great value for the price. Owner and all the stuff was really helpful. Rooms setup in european style.

8/10 Bien

Lethu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very comfortable stay
We only stayed for 1 night as a stop over before going back to SA, but we really enjoyed our stay. It was very comfortable, clean, and the owner was very friendly and helped us secure safe parking.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Good experience. The Hotel owner provided excellent hospitality. Lovely experience so I wish all the best for the future.

6/10 Satisfaisant

Eva Friis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
det var rigtig dejligt, god sevice. Personalet var rigtig søde. Eneste minus var chefen, han var flink overfor os, men han opførte sig rigtig grimt overfor Personalet, han råbte ad dem, og skældte dem ud i alles påhør. Vi boede der alt ialt 6 nætter på 3 uger, og chefen ødelagde den gode stemning hver gang

8/10 Bien

Noria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very lovely guest house
MozGuest has amongst the best management I have experienced. The manager/owner is so hands on and on his feet to offer his best service to you

8/10 Bien

Harald, Hamburg

Les points forts : Propreté et personnel et service
Zentral, Sauber, preiswert
Das Zimmer ist mit allem Nötigen ausgestattet - incl. Dusche.

2/10 Horrible

Alfred, Wien

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Zu teuer
Kleines, unpersönliches Zimmer, freundliches, schüchternes Personal, selbstgefälliger Manager. Insgesamt zu teuer, um wenige Euro mehr bekommt man ungleich besseres Quartier

6/10 Satisfaisant

Tung, Mel, Australia

Les points faibles : Infrastructures et conditions de l’hébergement
So so hotel
So so, water cut off around 7 am daily, and no tv in the room supposedly included , so, not comfortable for the first night, the owner put tv in the room after our complaint. Hotel staff were very friendly and helpful despite we had dificulty of communication in English with them

4/10 Médiocre

Armando

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Albergo sito in edificio fatiscente con ingresso o
Il proprietario si ė mostrato apparentemente cordiale ma invece scontroso. Non ci ha consentito di anticipare la colazione di mezz'ora nonostante fossimo gli unici ospiti e discuteva spesso con il personale. Piuttosto caro per lo standard qualitativo offerto.

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Review of MozGuest
I came there to stay between connecting flights and was just looking for a cheap place to spend the night. Even though i had booked the room months in advance I got a room where some of the lights did not work and the door would not lock. As I am showed to my room, the guy starts to fix these problems so I have to patiently wait there as they try to fix this. Other than that, the hotel is pretty much what you would expect to get for that price. The staff was very kind and helpful and the breakfast was very good. I would concider staying there if I was in a similar situation again.

2/10 Horrible

VICENCIA CRISTIANE SOUTO

Les points forts : Propreté, personnel et service, confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et personnel et service
Fine cheaper hotel in bad location
I arrived late at night and it was rather uncomfortable because of the run-down neighborhood and young men around (thieves?). I suggest calling to have them unlock the door before you get out of your taxi. Standing at the door without even a door bell, late, with the taxi driving away was not good. The room was small and clean. Better than expected in this low price range. The air con was cold and the shower was hot. There was no TV in my room though I think normally there is. It was quiet for sleeping. The breakfast was fine but very simple.

10/10 Excellent

luis, innisfil, ontario, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice place in downtown Maputo.
Excellent. Very good place for a single person or a couple, right in downtown Maputo. Very clean, good breakfast, friendly staff, I recommend this place

6/10 Satisfaisant

Kofi, Accra Ghana

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement et confort de la chambre
5 days at Mozguestresidence
Interesting. My room was however poorly ventilated Good breakfast good Wifi. Friendly staff and manager

8/10 Bien

RUI

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Pousada simples com excelente serviço
Pousada com acomodações simples e ótimo serviço. Localização próxima à cidade baixa mas area não é simpática.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Basic, well-located. REALLY helpful people
A guest house, not a hotel. But has all that is necessary - and a good breakfast

6/10 Satisfaisant

chris

Les points forts : Propreté et personnel et service

2/10 Horrible

Klaus, Ulm

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
No go. Maputo has much better offers
Absolut no go. Dorset closed when I arrived nobody there. Extremely dirty entrance and first stair flight.
Réponse de Jaqui le 10 août 2015
Dear Klaus, Thank you for taking the time to write a review about your stay with us. We are very displeased that you were not attended to with the usual efficient service that our guests are accustomed to. The main entrance to the guesthouse is a shared entrance, and though we do our best to maintain it as clean as possible, we are subject to others misusing the entrance. However, once inside the guesthouse, we assure you cleanliness, good service and every attempt within our reach to make your stay a comfortable one. We look forward to another opportunity to host your stay in Mozambique. Kind Regards, Jaqueline - Manager

2/10 Horrible

Voyageur vérifié

Les points faibles : Personnel et service
Careful with your stuff
The cleaning woman stole us 60 dollars while we were out and nobody took care about it, we spoked with the owner and he did not gave us a solution or compensation, we really don't recommend it!!!! Up to you....
Réponse de Jaqui le 11 août 2015
Dear Valued Guest, Thank you for taking the time to review your stay with us. It was very unfortunate that you did not have a good experience when you visited, however, the management team did suggest to lay a formal charge at our local police station so that they could investigate further, which was declined. As is world wide practice, we cannot be held responsible for belongings that go missing during your stay and nothing short of a complimentary night's stay would be "compensation" enough, which, as a very small, independent guesthouse we do not have the means to be able to do this. We regret that you remained dissatisfied with the attempts to resolve. Kind Regards, Jaqueline - Manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great value. Excellent and friendly service. Rooms were small and a bit lacking, but very clean. Centrally located, but sketchy to walk around at night. Overall very happy with experience and would stay again.
Réponse de Jaqui le 11 août 2015
Dear valued Guest, Thank you for reviewing your stay with us. We are pleased that you enjoyed your stay. We have since your last visit with us made a few upgrades and are working with a consultant to "dress up" the rooms so that you can get a more homely feel. We do look forward to your next stay with us. Kind Regards, Jaqueline - Manager

8/10 Bien

Wan Simon, Hong Kong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel for budget traveller.
Réponse de Jaqui le 10 août 2015
Dear Guest, Thank you for taking the time to review your stay. Yes, we are geared for the budget traveler as well as the business man who really just needs to sleep and be on the go again, yet knows the importance of cleanliness and customer service. We certainly look forward to your next stay with us. Kind Regards, Jaqueline - Manager

6/10 Satisfaisant

Heloisa, Vitoria, Es

Les points faibles : Confort de la chambre
Simples, mas limpo
O Hotel é bastante simples e o conforto é limitado, poderia melhorar em alguns itens simples. Atende bem para quem precisa de uma estadia rápida ou só pernoite. Os funcionários são muito gentis e prestativos. O Hotel atende ao bed and breakfast.
Réponse de Jaqui le 11 août 2015
Cara Sra. Heloisa, Agradecemos o tempo que disponibilizou para escrever sobre a sua experiencia no nosso guesthouse. Desde a sua visita nos estamos a fazer uns melhoramentos nos quartos para que sejam mais confortaveis e acolhedores. Ja enviamos este comentario para o departamento do RH para poder dar conhecimento aos funcionarios que conseguiram exceder a sua expectativa durante a sua estadia. Ficamos muito felizes com isso. Esperamos por si novamente para mais outra visita. Com os melhores cumprimentos, Jaqueline - Gerente

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Good hotel
From the outside the hotel looked old and dated but when inside it was fantastic. The staff were friendly and could not do enough for us. The rooms were large, with comfortable beds and decent TV. I would happily stay at Moz Guest House again.

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Personnel et service et confort de la chambre
Mozguest hotel
This hotel is located in a very crowed area in downtown Maputo, it not a tourist area.., more like a motel... Very basic services... It hotel can not a for vacation...

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement

8/10 Bien

Wan Simon, Hong Kong

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is a nice hotel for budget traveler. room is clean & people are nice.

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hote? Miserable Absteige in mieser Gegend
Als Hotel würde ich dieses Absteige nicht bezeichnen. Bettwäsche nicht sauber, hatte mehrere Flecken, sowie auch die Handtücher. Zimmer stinkt. Fenster lassen sich zwar öffnen, aber der Hinterhof stinkt noch schlimmer. Die Zimmertür durfte man auch nicht schief anschauen, da wäre sie samt Rahmen aus der Wand gefallen. Es gab keinen Duschvorhang, der total verkalkte Duschkopf war auch schief, so dass erstmal das ganze Bad nass war... Die Sitzbänke der "Frühstücksecke" bestehen aus Euro-Paletten mit einem Polster drauf. Frühstück war zwar vorhanden in Buffet-Form, aber das hätte grade mal für 3 Personen gereicht (5 Scheiben Brot, 3 Päckchen Butter, 4 Päckchen Marmelade, 3 Scheiben Wurst, 3 Scheiben Ananas). Die Dame an der Rezeption sprach fast kein Englisch und ich musste das Anmelde-Formular selbst ausfüllen - in Portugiesch! Sogar die Zimmernummer musste ich selbst eintagen, obwohl mir diese niemand verraten hatte! Bis Sie dann noch meine Bitte verstanden hat, mir für den nächsten Morgen ein Taxi zu bestellen, waren fast 30 Minuten vergangen.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Worth the price
Small and clean hotel residence. Very nice staff. Very reactive if you miss anything.

8/10 Bien

AJAY, Dubai

Les points forts : Propreté, personnel et service, confort de la chambre
Good Hotel
Good Hotel

2/10 Horrible

Stuart, Boksburg

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Disgusting place and dodgy part of toewn
DO NOT STAY HERE!!! Dodgy part of the city, even the local company I visited there told me to not walk around at all. Entrance up a dark stairwell. No lunch or dinner facilities on premises. Free toiletries? Take your own, you get a round bar of soap. no shampoo or anything. Language barrier - IMMENSE Breakfast - disgusting Overall - I would rather pay double to stay at a place in Maputo than EVER stay here again.

6/10 Satisfaisant

Matthias, Regensburg

Les points forts : Propreté
Passt irgendwie nicht zur Umgebung
Diese Unterkunft bietet für einen doch stolzen Preis nicht unbedingt viel. Aber in dieser Stadt ist die Hotelauswahl eh sehr schwer. Wifi funktionierte gut. Das Zimmer unfertig aber sauber. Aber wirklich nichts besonderes. Mitarbeiter bemüht, aber leider fast kein Wort englisch. Außerdem stehen keine Parkmöglichkeiten zur Verfügung. Auf der Straße zu parken empfiehlt sich eher weniger...

10/10 Excellent

CHINGYU, Taiwan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome
Compare with the appearance, the hotel might be the amazing place. Really nice and clean room with air condition and delicious breakfast. the only problem might be that not every staff can speak fluent english and Maputo is a quite dangerous city.

10/10 Excellent

George, Johannesburg, South Africa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A 5 star guest house that is all
With the price of hotels in Maputo gone through the roof I was compelled to look for cheaper accommodation. I have never used a guest house before let alone in Maputo. I was very pleasantly surprised to have discovered MozGuest, it is simply a gem. If one travel for business or a short visit this is the ideal place to spend the night, clean, neat, with pleasant, helpful and courteous staff.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I just want to say that the 2 gents that run the place were more than helpful and extremely decent

6/10 Satisfaisant

Koffi , mozambique

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good economical option in Maputo
Was in Maputo for several business meetings and stayed a couple times in this hotel. This hotel has several pluses, like the price, location, and that it is clean. But parking is just out on the street, so I opted to pay to keep my car overnight in the city parking a few streets away. That adds cost to the stay.

8/10 Bien

Rod

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Clean and well cared for
Very helpful and pleasant staff, room clean and comfortable

6/10 Satisfaisant

tim, san francisco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
City center guesthouse
The staff and the room itself were great. The location, while central, was dicey. Maputo itself is a pit, in my opinion. It's an ugly decaded old city.