Chambre Quadruple Familiale

Avis sur PEROLA HOTEL

3 out of 5
PEROLA HOTEL
R. Voluntários, 18, Maputo, Maputo

Avis

6,0
Note des voyageurs de 10 (Excellent), d’après 1 avis sur 4." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 4." "
Note des voyageurs de 6 (Satisfaisant), d’après 0 avis sur 4." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 4." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 4." "

6,0/10

Propreté

6,0/10

Personnel et service

5,4/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, confort de la chambre
Perola hotel
The staff was super helpful and friendly.
Séjour de 7 nuits en juillet 2023

4/10 Médiocre

Israel

Séjour de 2 nuits en juin 2023

10/10 Excellent

Karolina Maria

Voyage en groupe
Les points forts : Propreté et infrastructures et conditions de l’hébergement
The staff was really friendly and helpful!
Séjour de 1 nuit en juin 2023

2/10 Horrible

Christopher

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would advise against anyone using the Expedia App, and I would advise against anyone booking at the Perola Hotel. I was forced to check out two days before my trip ended because there was no water no electricity, management didn't advise on anything to update guests about the conditions the building was experiencing. This made my trip a horrible one because the pictures on the site are deceiving there were roaches in the rooms. Door handle to the toilet was broken. Main entrance door handle looks like it was broken into before. No room service to clean rooms as the advert on Expedia recommended. Guests were thrown in the deep end to just fend for themselves. I wasn't expecting a 5 star experience but the things they could have improved on they refuse to improve on. I'm extremely disappointed in the App and the place listed... I need to be compensated for the days where I couldn't stay at the hotel because there was no electricity no water I have had to resort to booking other accommodation even when they refuse to refund my money when I requested them to do so.
Séjour de 3 nuits en mai 2023