Thank you Linzi, Coincedently we just bought new beddings and towels. Hope you enjoyed your extra day until 7PM too without any extra charge?

¡Fue un placer conocerte a ti y a tu familia Francisco! Puse 2 sartenes más en la cocina, ahora tenemos un total de 7 sartenes. ¡Espero que sea suficiente! ¡Ojalá nos veamos de nuevo el año que viene!

The pool work was supposed to be finished before your arrival however the works overran unexpectedly. The workmen informed me that it would be finished within the first 2 days of your 9 days stay. And this is exactly what happened. When we offered the neighbour’s new pool, which was just thoroughly cleaned and chemical levels checked by my husband it was not good enough, and our own private pool including floats for the kids and sun loungers on our secluded sun terrace, plus the exclusive use of an extra private bedroom (for the baby’s nap), bathroom and fridge (which is located beside the pool) was no good either, it is hard to please you as a guest. On top of that while trying to get to a solution ( for example to carry sun beds to the neighbour’s pool and making the access easier, you already left the house within 24 hours of your arrival. Then there’s not much else we could do. After extensive talks with Homeaway about what I as the owner was supposed to do I learned that there’s no need to refund you because of the alternatives we offered and you decided to leave without letting us know. I did not have to compensate you, which I offered you anyway because I felt bad about the delay in works on the communal pool on the first two days.

Great to hear you enjoyed your stay in our house Jeff! And thank you for your kind words! Although the USA is far away we hope to see you back one day!