Hôtel près de Marconi Centre, Helston, Helston

« A beautiful hotel in an incredible location, with lovely spa facilities that are worth a visit. The staff were friendly and welcoming throughout our stay. That said, for a hotel of this calibre, we did notice a few areas where the experience fell short of expectations. Small touches — like having the tea tray refreshed without needing to ask — are the kind of details that elevate a stay, and we found ourselves having to prompt for these. Breakfast was enjoyable, though it’s worth being aware of...

« Ugh, what a disaster! So, I booked this place for two nights, right? Get there, and the main door to the key lockbox is jammed shut. Called the host like fifteen times, and nada—no answer. Had to scramble to find another place 'cause my girlfriend's pregnant, and we couldn't just hang around. To top it off, they wouldn't give me a refund! Had to fight it through my bank. Seriously, avoid this place like the plague. No one answers, and it feels like a total scam. »

« Les deux chambres que nous avons louées avaient vue sur un toit pour l'une et sur un mur pour l'autre. L'une sentait très mauvais (retour d'égout) et le couloir pour y accéder était encombré par les sacs de lingerie. Etablissement très bruyant. Rien à voir avec les photos et la description sur le site. Il faut sortir de l'établissement pour voir le port et la mer. Parking pas forcément assuré premier arrivé premier servi. »

« Accueil très sympa, repas excellent, chambre petite mais cosy, environnement magnifique : le genre de séjour un ne s’oublie pas! Georges »

« 3rd time staying here - love the house and position is great to explore the lizard. Damp was really bad this year - walls were wet and mouldy in places and kitchen cupboards very musty - cleaners were great coming out and cleaning up some of the mould. Probably damp build up if it had been shut up for a while. But we always enjoy our stay - beds comfy and loads of room for our family and little dog »

« The room was clean and the staff were very helpful. We stayed in the disabled access room which was very good. The only thing we would say is the the toilet is very low for a disabled person, even with the grab bars. »

« Une chambre de bonne taille, propre et assez calme alors que située au-dessus d’un pub. Un grand lit confortable. Un excellent petit-déjeuner et un personnel sympathique et qui veut faire plaisir (pancakes au petit-déjeuner alors que pas à la carte). »

« Darren at reception was really lovely, the lady who served us breakfast in the morning was very lovely and accommodating. The hotel dog ran up to us barking as we were leaving, which was a bit alarming. The bedroom was simple and clean. Unfortunately the hotel has an awful smell, even in the bedrooms, like damp or mouldy carpets. A bee was in our room, luckily my husband was able to get it out. I appreciate it is an old historic building, but a deep clean and refresh of the carpets might help. »

« Room was spacious, but under a function room, and the noise transmitted down. We had cool weather, and the room was warm. No aircon, so can imagine it would be very uncomfortable in hot weather. The room telephone and TV did not work when we got the room. Fixed the next day. TV was not networked, so no iPlayer etc. The Sundeck advertised with the room was a private patio outside. Ok, but not really private. Also cigarette butts not cleared away from previous occupants. Pool and gym ok...

« L’hôtel se situe au bord de l’eau dans un très joli jardin il dispose d’un bar et d’un très bon restaurant.le pertinent déjeuner était inclus contrairement à ce dit hôtel.com. Les chambres sont belles et tout est neuf. Personnel très gentil »

« Had a great stay at the Membly Hotel. Great location with very polite and helpful staff. Had A lovely quiet, large twin room On the ground floor which was kept clean at all times. Very happy thank you »

« Très bon séjour, très bon service pour le petit déjeuner et très bel emplacement »

« A beautiful place, delicious breakfast though items were missing like bowls, spoons, milk, beans, sausages. We thought about going to get the milk for them. Disappointingly the steam room was out of order. Sadly, they no longer serve dinner but do offer small plates. The staff are fab, though one very noisy waitress at breakfast bashes things as she clears up. There’s a fire to warm you on chilly evenings. Enjoyed the games on offer with our nightcap. Suggestion: A gutter around the pool would...

« Really friendly staff, lovely pub with good range of beers. Room was very good. Gorgeous breakfast and in a great location. »