Façade de l’hébergement

Avis sur Best Western Vrindavan

2.5 out of 5
Best Western Vrindavan
Asset No-12, Aashram Vihar, Chhatikara Road, Mathura

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 24 avis sur 31." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 31." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 31." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 31." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 31." "

9,2/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,8/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Sarita

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent customer service 10 on 10
Séjour de 2 nuits en mars 2024

8/10 Bien

Harshad

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Everything is good. Enjoyed our stay
Séjour de 4 nuits en janvier 2024

10/10 Excellent

TUSHAR

Séjour de 1 nuit en janvier 2024

10/10 Excellent

Prashant, Pune

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice hotel to stay overnight
Séjour de 1 nuit en décembre 2023

10/10 Excellent

Apeksha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023

10/10 Excellent

Dilip

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neat and clean.
Séjour de 1 nuit en juin 2023

8/10 Bien

Neelam

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good property
Séjour de 1 nuit en juin 2023

10/10 Excellent

Sanjeev

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel staff were excellent and always keen to help with any questions. The room was in very good condition and had all the amenities. The dining options inside the hotel had many delicious vegetarian options. Hotel staff made sure my stay in Vrindavan was very comfortable. I am gonna stay there again in my next visit to Vrindavan. Radhe Radhe!!
Séjour de 1 nuit en juin 2023

10/10 Excellent

Evie

Les points forts : Personnel et service
I feel at home here. The service is exceptional. I love the restaurant. They are so accommodating. The location is very quiet. It is extremely clean. The beds are comfy and great hot water showers. I recommend it One hundred percent
Séjour de 2 nuits en mai 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, Thank you for sharing your experience at Best Western, Vrindavan. It is indeed heartening to know that the services rendered met your expectations. We are truly gratified by your generous compliments as it motivates us to strive for greater heights of perfection. We value your patronage and look forward to your continued support. Warm RegardsPrashant Dubey General Manager

2/10 Horrible

Kumar

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not satisfied
Séjour de 3 nuits en mars 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, Greetings from Hotel Best Western, Vrindavan!! Thank you for your valuable feedback. Please accept our sincere apologies for the inconvenience. We assure you that we at Best western Vrindavan will not leave any stone unturned to knock of this issue and will always stick for guest experience and comfort. Thanks & Regards Prashant DubeyGeneral Manager

10/10 Excellent

SUMIT

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

10/10 Excellent

Michael

Séjour de 6 nuits en février 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

10/10 Excellent

ajay

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good vies
Séjour de 1 nuit en février 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

10/10 Excellent

Rikesh

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 3 nuits en février 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

10/10 Excellent

Rikesh

Séjour de 3 nuits en février 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

8/10 Bien

Naresh

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small but clean room. Check in was excellent and room service was great. Staff needs more professional training. No doubt they are doing excellent job.
Séjour de 1 nuit en février 2023
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, Greetings!!We would like to thank you for choosing our hotel for your stay and review us on Booking. Com. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Thank you for appreciating our team member! Wish you a great time ahead!! Warm regards, Prashant Dubey General Manager

10/10 Excellent

Ashish

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great stay
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

2/10 Horrible

DEEPAK

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Rooms were not ready until 1 hr of arrival.
Séjour de 1 nuit en décembre 2022
Réponse de General Manager le 27 janv. 2023
Dear Guest, Greetings from Hotel Best Western, Vrindavan!! Thank you for your valuable feedback. Please accept our sincere apologies for the inconvenience. We assure you that we at Best western Vrindavan will not leave any stone unturned to knock of this issue and will always stick for guest experience and comfort. Warm regardsPrashant DubeyGeneral Manager

10/10 Excellent

Ghanshyam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2022
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

10/10 Excellent

ANKUSH

Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

10/10 Excellent

Shib

Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

10/10 Excellent

Kelvin

Séjour de 2 nuits en novembre 2022
Réponse de Prashant Dubey le 4 juin 2023
Dear Guest, We would like to thank you for choosing our hotel for your stay and review us. We are delighted to know about your great experience in our property. It is our constant efforts to offer attentive services to our guests. Wish you a great time ahead!! Warm Regards Prashant Dubey General Manager

10/10 Excellent

Samir

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very professional and nice!
Séjour de 3 nuits en septembre 2022
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

10/10 Excellent

MONISHA

Séjour de 1 nuit en juillet 2022
Réponse de General Manager le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

10/10 Excellent

kshama

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
amazing front desk and everything was just perfect .. had a great time there
Séjour de 1 nuit en juillet 2022
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

10/10 Excellent

Mukesh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It's a good property to stay with family. Food was good. Overall we enjoyed our stay here. Its on the main road and you can easily find an e-rick to giro twmples or even you can walk. prem mandir and ISKCON is with 2-3 kms. Shri Banke Bihari temple is withn 5 kms. Radhe Radhe
Séjour de 3 nuits en avril 2022
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

6/10 Satisfaisant

KAPEELL

LONG WAY TO GO ...POOR BREAKFAST ...
THIS HOTEL NEEDS TO IMPROVE A LOT IN THE AREA OF FOOD..... NO VARIETY IN THE BREAKFAST ...NO BUFFET DINNER ONLY VERY SELECTED OPTIONS FOR THE PEOPLE WHO OPTED FOR DINNER AND BREAKFAST INCLUSIVE THE RESTURANT MANAGER NEEDS TO BE REPLACE IF THE HOTEL REALLY WANTS TO SURVIVE .... THERE WAS NO TOILET ROLL WHEN I CHECKED IN THE ROOM ...THE RECEPTION STAFF WAS VERY WELCOMING AND HELPFUL @ MALLIKA MUKESH WAS HELPFUL IN THE RESTAURANT, THOUGH THE RESTAURANT MANAGER LEFT NO STONE UNTURNED TO RUIN CUSTOMERS LIKE US WHO ARE TRAVELLING FROM 15 YEARS
Séjour de 1 nuit en mars 2022
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, Greetings from Hotel Best Western, Vrindavan!! Thank you for your valuable feedback. Please accept our sincere apologies for the inconvenience. We assure you that we at Best western Vrindavan will not leave any stone unturned to knock of this issue and will always stick for guest experience and comfort. Warm regardsPrashant DubeyGeneral Manager

10/10 Excellent

James

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding hotel! Outstanding service! Malaika was super friendly and spoke very good English. The only recommendation I have is maybe some chairs outside in a garbage can since they’re hard to find lol
Séjour de 2 nuits en mars 2022
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

10/10 Excellent

Anuj

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent property. great location, clean rooms and nice food
Séjour de 1 nuit en décembre 2021
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager

10/10 Excellent

ajay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good quality food ,Staff and property maintenances .
Séjour de 2 nuits en décembre 2021
Réponse de Prashant Dubey le 27 janv. 2023
Dear Guest, We are grateful to you for such wonderful feedback and team members are highly motivated after reading such wonderful feedback and would be looking forward for your next visit. warm regards, Prashant Dubey General Manager