Matrix Conference and Banquet Center

Parksystem bei der Ankunft undurchsichtig, erst muss ein Ticket gelöst werden, nachher ist es dann doch kostenlos. Beschilderung zum Haupteingang/Hotelparkplatz irreführend. Undurchsichtiges Vorgehen beim Check-in, auf dem Beleg der unterschrieben werden sollte war von einem Verkauf die Rede, mündlich wurde gesagt es wäre eine Art Kaution. Das Zimmer direkt vor der Klimaanlage (auf dem Dach der Eingangshalle oä.) war sehr laut, entspanntes schlafen fast unmöglich. Das Frühstück war solide und lecker, allerdings nichts besonderes. Zimmer waren sauber, aber in die Jahre gekommen.

This trip started off bad 2hrs before I arrived. I received an email saying that I was being downgraded from a king suite with a balcony to a king room with balcony. Strike one. Upon arrival, I notice a wedding party is also at the hotel. I can't confirm or deny but I'm pretty sure that's where my downgrade came from. Get to my room and no microwave. I called to have one brought up....something I've done here before. "Oh we can't do that but we have one at the front desk you can use." Strike two Next morning, breakfast is typically a buffet but not today. You know why? You guessed it, the wedding party had a full spread buffet while the rest of us had to order from the menu. The french toast looked so sad. Strike three. Its safe to say I wont be returning here again nor recommending this place to friends.

Enjoyed our stay! The place is very well maintained, good food, drinks and friendly staff.