When I got to my room, the TV didn't work. When I tried to call the front desk to report it, there was no dial tone. When I tried to connect to the WiFi using the instructions in their brochure, the network name and password were incorrect and I never got connected. The room was nice, the staff was very nice and I appreciated the free breakfast. But if you have the lowest toilets in the world, you need to install a grab bar so people can get up!