6/10 Satisfaisant
Heidi A.
30 juin 2025
Family trip for wedding
The property was in an ideal location to the Canterbury train, my brothers in laws home, and walkable to many stores. The property provided beds for everyone in our group as well as plenty of bathrooms. However, there were several reasons the place was not in good order and we were very disappointed with several things that were relayed to the property manager. The property was freezing upon arrival and took a long time to heat up. There were bugs spiders in multiple rooms. One person woke up with bites on them. The yard was not cleaned of leaves and debris and the table and chairs in the yard were very dirty. It would have been nice if that space was cleaned for use before we arrived but it was not. Several of the bedrooms did not get warm and were not useable as a result of being too cold. Some of the bathrooms were dirty or mildewy which was also unacceptable. Upon arrival the fire alarm was going off (very high ceiling) so we needed to report same to the property manager who wanted me to send photos of it which made no sense because it was a sound due to lack of battery or whatever. The response that it was in April also made no sense since it was middle of June. Several of the windows throughout the large house were not locked or closed all the way which added to the freezing cold temperature in the home, and some did not lock or work properly. The dryer did not work, and the property said it provided a washer and dryer. The dryer was incl as am amenity.
Heidi A.
Séjour de 7 nuits en juin 2025