Piscine extérieure

Avis sur citizenM Miami Brickell

4 out of 5
citizenM Miami Brickell
11 SE 10th Street, Miami, FL

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 663 avis sur 974." "
Note des voyageurs de 8 (Bien), d’après 186 avis sur 974." "
Note des voyageurs de 6 (Satisfaisant), d’après 64 avis sur 974." "
Note des voyageurs de 4 (Médiocre), d’après 31 avis sur 974." "
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 974." "

9,4/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

wiem

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Best location, attentionnate staff and great rooftop
Séjour de 5 nuits en avril 2024
Réponse de Management Response le 11 mai 2024
Wow! We are thrilled to hear you had an incredible time at our hotel! Our team members were clearly on fire, making your stay beyond perfect. Thanks for the shout-out! We hope you'll visit again soon for another memorable experience. CitizenM Miami team

10/10 Excellent

Angelo

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice cool hotel in a good location
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Greetings, Angelo! We appreciate your visit to CitizenM Miami Brickell and sharing your experience with us. It brings us joy to know that you truly enjoyed your stay. Our commitment is to provide extraordinary experiences for all our guests, and we look forward to welcoming you back soon! Safe travels until then! Best regards, The CitizenM Miami Brickell Team.

8/10 Bien

Jacques

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de citizenM team le 7 mars 2024
Thank you for staying with us, citizen!

8/10 Bien

clamageran

Séjour de 1 nuit en janvier 2024
Réponse de citizenM team le 7 mars 2024
Thank you for staying with us, citizen!

8/10 Bien

arnaud

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Piscine et petit déjeuner au dessus de la moyenne En revanche des chambrés vraiment petites
Séjour de 3 nuits en janvier 2024
Réponse de Management Response le 28 janv. 2024
Hi citizen Arnaud, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you actually enjoy your stay with us, and we also know that our rooms can be out of the ordinary! We strive to give amazing experiences to all guests, and always looking forward to improve. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team..

8/10 Bien

Alexis, Saint-Bruno-de-Montarvill

Séjour de 3 nuits en janvier 2024
Réponse de Management Response le 18 janv. 2024
Hi traveler Alexis, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Jean-Philippe

Séjour de 1 nuit en décembre 2023
Réponse de Management Response le 28 janv. 2024
Hi citizen, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you enjoy your stay with us, we strive to give amazing expericenes to all guests. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

eric

Séjour de 4 nuits en décembre 2023
Réponse de citizenM team le 7 mars 2024
Thank you for staying with us, citizen Eric!

8/10 Bien

GERARD

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 8 nuits en novembre 2023
Réponse de Management Response le 15 déc. 2023
Hi Citizen Gerard!, we want to extend our sincere appreciation for your recent visit to CitizenM Miami Brickell and for sharing the details of your experience with us. We are delighted to learn that you had an enjoyable stay.We are eagerly looking forward to the opportunity to welcome you back in the near future. Until then! Safe travels Miami Brickell Team

10/10 Excellent

STEPHANE

Voyage en famille
Les points forts : Équipements
Top hotel
Séjour de 1 nuit en août 2023
Réponse de Management Response le 3 sept. 2023
Hi citizen Stephane, Thank you for visiting CitizenM Miami Brickell and taking the time to tell us about your experience. We are so happy to see you enjoyed your experience from the amazing view to the cool in room tech! We hope to welcome you back soon! Until then, safe travels! CitizenM Miami Brickell team..

10/10 Excellent

William, Saint-Colomban

Séjour de 4 nuits en avril 2023
Réponse de CitizenM Miami Brickell Team le 19 mai 2023
Thank you for staying with us, we look forward in welcoming you back soon!

10/10 Excellent

Dominique

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
agreable et pratique
Séjour de 2 nuits en février 2023
Réponse de CitizenM Miami Brickell Team le 24 févr. 2023
Thank you for your review, citizen Dominique!!

6/10 Satisfaisant

Todd, Venice

Les points forts : Propreté, personnel et service, équipements
The price is good. The room is super small.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Salar

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely fell in love with this hotel. Pool and lobby area are just beautiful. Great atmosphere, great vibe. And although rooms are too small but I really enjoyed the futuristic aspect to it and using all possible spaces. Lastly, beds and pillows are very comfortable
Séjour de 2 nuits en mai 2024
Réponse de Management Response le 9 mai 2024
Greetings, Angelo! We appreciate your visit to CitizenM Miami Brickell and sharing your experience with us. It brings us joy to know that you truly enjoyed your stay. Our commitment is to provide extraordinary experiences for all our guests, and we look forward to welcoming you back soon! Safe travels until then! Best regards, The CitizenM Miami Brickell Team.

6/10 Satisfaisant

Shaleta

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
The room wasn't spacy as expected, no iron, no microwave. Had to park 3 blocks away. Would not be a choice again and I would not recommend
Séjour de 3 nuits en avril 2024
Réponse de Management Response le 9 mai 2024
We apologize for the inconvenience you experienced during your stay. We regret that the room did not meet your expectations in terms of space and amenities. We understand your disappointment and appreciate your honesty. Thank you for sharing your feedback with us, and hope to welcome you back in the future, Until then safe travles- CitizenM Miami Brickell team

8/10 Bien

Jay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Hello citizen Jay, we appreciate your visit to CitizenM Miami Brickell and sharing your experience with us. We're delighted that you had a wonderful stay and experienced our commitment to delivering exceptional guest experiences. We look forward to welcoming you back soon! Safe travels, CitizenM Miami Brickell team

8/10 Bien

Gerard

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
all good
Séjour de 2 nuits en mai 2024
Réponse de Management Response le 9 mai 2024
Hi citizen Gerard, Thank you for visiting CitizenM Miami Brickell and taking the time to tell us about your experience. We are happy to see that you enjoy your time with us, we strive to create amazing experience for all of our guests. We hope to welcome you back soon! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Eugene

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I'll be staying there again.
Séjour de 5 nuits en novembre 2023
Réponse de Management Response le 9 mai 2024
Hi citizen Eugene, Thank you for visiting CitizenM Miami Brickell and taking the time to tell us about your experience. We are happy to see that you enjoy your time with us, we strive to create amazing experience for all of our guests. We hope to welcome you back soon! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Dawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was a lovely place to stay. It was very convenient to dining areas. It was a short stay for me. The staff was lovely and helpful
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Wow!! citizen Dawn, we are thrilled to hear you had an amaaazing time at our hotel! Sure the team was on fire, making your stay beyond perfect. Thanks for the shout-out! We hope you'll visit again soon and let the team work their magic once more. Cheers to unforgettable memories! CitizenM Miami Brickell Team.

8/10 Bien

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The layout of the room and I didn’t like how loud the area was at night
Séjour de 3 nuits en avril 2024
Réponse de Management Response le 10 mai 2024
Hi citizen Denise, your feedback is invaluable to us, in regards to the noise concern, our hotel is proudly located in a vibrant nightlife area. We understand your perspective and assure you that we are committed to finding the right balance between the lively atmosphere and ensuring a tranquil stay for our guests. We hope to welcome you back son again, until then safe travels! CitizenM Miami team.

10/10 Excellent

Marjan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel , loved the hotel and area around it
Séjour de 2 nuits en mai 2024
Réponse de Management Response le 10 mai 2024
Well, we're over the moon with joy to hear that you think our location is so fantastically excellent that it's practically on the moon! And as for the amenities, we're thrilled they exceeded your expectations. We hope your stay was out-of-this-world amazing, hope to welcome you back son again. CitizenM MBR team

8/10 Bien

Perry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kleine kamer maar wel alles aanwezig. Alles (licht, gordijnen en airco) te wijzigen via je telefoon . Prima ontbijt en een geweldige centrale locatie. Het dakterras is top !!
Séjour de 2 nuits en avril 2024

10/10 Excellent

Qays

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything about the hotel and area is very good
Séjour de 5 nuits en avril 2024
Réponse de Management Response le 10 mai 2024
Hi, citizen! Your visit to CitizenM Miami Brickell has made our day, and we greatly appreciate you sharing your delightful stay with us. We wish you safe and splendid travels! With warm regards from the CitizenM Miami Brickell team.

10/10 Excellent

Jonathan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing place and staff!
Séjour de 2 nuits en avril 2024
Réponse de Management Response le 10 mai 2024
Hi citizen Jonathan, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you enjoy your stay with us, we strive to give amazing experiences to all guests. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Bhavita

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I love the fact that you can walk to everything
Séjour de 3 nuits en janvier 2024
Réponse de Management Response le 10 mai 2024
Hey there citizen Bhavita, we're thrilled to hear that you enjoyed our high-tech room and found our location convenient for shopping, dining, and entertainment. Thank you for your positive feedback, and we hope to welcome you back soon! CitizenM Miami Brickell Team.

10/10 Excellent

Maribel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente
Séjour de 4 nuits en avril 2024
Réponse de Management Response le 10 mai 2024
Hi citizen Maribel, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you enjoy your stay with us, we strive to give amazing experiences to all guests. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Kareem Naaman

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is really the best hotel. The rooftop is amazing and the staff are very friendly
Séjour de 2 nuits en avril 2024
Réponse de Management Response le 10 mai 2024
Hello citizen Kareem, we appreciate your visit to CitizenM Miami Brickell and sharing your experience with us. We're delighted that you had a wonderful stay and experienced our commitment to delivering exceptional guest experiences. We look forward to welcoming you back soon! Safe travels, CitizenM Miami Brickell team

6/10 Satisfaisant

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are very small. The bed is very hard and uncomfortable. The bed is also butted up to the window. Excellent location.
Séjour de 2 nuits en février 2024
Réponse de Management Response le 9 mai 2024
Hi citizen Nicole, we appreciate your feedback. We're glad to hear that you had an overall pleasant experience. We're sorry to hear that you found the mattress too hard. We Will take your feedback into account to improve our services. We hope to see you again in the future! CitizenM Miami Brickell Team.

6/10 Satisfaisant

Alejandra Carolina Guillen

Voyage en groupe
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Had a great time in Brickell, unfortunately there were a couple things that didn't make our stay as enjoyable. Our mini fridge didn't work the entire 4 days we were there. We called twice on the first day and no one came to check on it so we ended up going downstairs to get an ice bucket daily. The shower was also leaking every time we used it, we had to use multiple towels from the cleaners for the floor to clean up, not sure if the sealing was done incorrectly. Though we did enjoy our time there, those small changes could have helped. We were there for vacation and didn't want to call them daily so we dealt with it. The staff and the location were amazing. Lots of good food around and the bar there was awesome, great breakfast as well.
Séjour de 4 nuits en avril 2024
Réponse de Management Response le 9 mai 2024
Hello, Citizen Alejandra! Thank you for selecting CitizenM Miami Brickell for your stay and for sharing your experience. We're thrilled that you had a great time with us and found your insights valuable. Your feedback is crucial for us to improve our guest experience, and we truly appreciate it. We eagerly await your return and wish you safe travels until then!

10/10 Excellent

Emily

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved the staff !
Séjour de 2 nuits en avril 2024
Réponse de Management Response le 9 mai 2024
Hi citizen Emily, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you enjoy your stay with us, we strive to give amazing experiences to all guests. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Steve

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Hi citizen Steve, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you enjoy your stay with us, we strive to give amazing experiences to all guests. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Irene, homestead

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Parking it’s worst
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Hi citizen Irene, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you actually enjoy your stay with us, but saddened that you had some parking challenges, we hope to welcome you back again! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

Jasmine

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very relaxing and clean. Loved the interior design in the room. Right next to the mall and shops in Brickell.
Séjour de 2 nuits en avril 2024
Réponse de Management Response le 9 mai 2024
Hi there traveler! Thanks a bunch for sharing your thoughts! Thrilled to hear you enjoyed our stellar location and those breathtaking views – we're all about that. Hope to welcome you back soon! CitizenM Miami Brickell team.

8/10 Bien

Lisa

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Hello citizen Lisa, we appreciate your visit to CitizenM Miami Brickell and sharing your experience with us. We're delighted that you had a wonderful stay and experienced our commitment to delivering exceptional guest experiences. We look forward to welcoming you back soon! Safe travels, CitizenM Miami Brickell team

10/10 Excellent

Zeynep

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I went for a business trip alone and the room is really fit for one person. It is small and very cozy. The hotel is very modern. I felt safe and service was good. The only issue I had was the sink and the shower were clogged and the water moved down very slowly.
Séjour de 2 nuits en avril 2024
Réponse de The citizenM Brickell Team le 26 avr. 2024
Hey citizen Zeynep,Thanks for the review! We're glad you enjoyed your solo business trip at citizenM. Our rooms are designed to be comfy and functional for one person, offering a cozy and modern space to relax after a busy day.We appreciate you feeling safe and that the service was good – that's important to us!Oh no, about the clogged sink and shower – that's definitely not ideal. We sincerely apologize for the inconvenience it caused. Our maintenance team works hard to ensure everything is in tip-top shape, and your feedback helps us stay on top of things. We'll definitely address this issue right away.If there's anything else we can do to improve your future stays, please let us know! We hope you'll give citizenM another try next time you're in town, and hopefully the water pressure will be amazing!See ya later!

10/10 Excellent

Edward, Buxton

Voyage d’affaires
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Excellent customer service, convenient location. Good value for money. Will stay again.
Séjour de 2 nuits en avril 2024
Réponse de The citizenM Brickell Team le 26 avr. 2024
Hey Edward,Short and sweet, but we love it! Thanks for the awesome review. We're thrilled you experienced excellent customer service, a convenient location, and felt you got good value for your money at citizenM.That's exactly what we strive for – a comfortable, convenient, and welcoming stay for our guests. So glad you enjoyed it!We look forward to welcoming you back again soon, Edward!

10/10 Excellent

Justine alexis

Voyage en famille
Les points forts : Équipements
I love citizen m … will stay again. Beautiful area and very convenient
Séjour de 3 nuits en avril 2024
Réponse de citizenM Brickell le 26 avr. 2024
Hey there, citizen Justine!We're so happy you enjoyed your stay and plan to return. The beautiful area and convenience are definitely perks, making citizenM a great home base for exploring.Is there anything we can do to make your next stay even better? Maybe a room with a view, or insider tips on must-see spots in the area? Just let us know!Thanks again for choosing citizenM! We can't wait to see you back for another awesome adventure soon.

10/10 Excellent

Elijah

Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Greetings, Elijah! We appreciate your visit to CitizenM Miami Brickell and sharing your experience with us. It brings us joy to know that you truly enjoyed your stay. Our commitment is to provide extraordinary experiences for all our guests, and we look forward to welcoming you back soon! Safe travels until then! Best regards, The CitizenM Miami Brickell Team.

10/10 Excellent

Soleil, Vega Baja

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Super convenient location, everything in Brickell is walking-distance. Excellent hotel, staff and location.
Séjour de 2 nuits en avril 2024
Réponse de The citizenM Brickell Team le 26 avr. 2024
Hey Soleil! Sunshine and citizenM, what a perfect combo! We're thrilled you dug our Brickell location – everything within walking distance sounds like a dream.Staff and location getting a shout-out? High fives all around! We strive to create a welcoming atmosphere and a convenient spot to explore the city.Brickell must-sees or hidden gems you're curious about? Our awesome crew is full of local recommendations. Just hit them up next time you're here!Thanks for choosing citizenM, Soleil! We can't wait to welcome you back for another sunny adventure soon.Catch ya later!

10/10 Excellent

Andre

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Hi citizen Andre, We're grateful for your recent visit to CitizenM Miami Brickell and for taking the time to review your stay. Your satisfaction is our top priority, and we're thrilled to hear that you had a fantastic experience. We look forward to your return! Safe travels,CitizenM Miami Brickell team

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 2 nuits en janvier 2024
Réponse de Management Response le 9 mai 2024
Hi citizen Maria, Thank you for visiting CitizenM Miami Brickell and telling us about your stay. We are happy to see that you enjoy your stay with us, we strive to give amazing expericenes to all guests. We hope to see you back again!! Until then, safe travels! CitizenM Miami Brickell team.

10/10 Excellent

XIAOYAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Management Response le 9 mai 2024
Hello citizen Xiayan, Thank you for visiting CitizenM Miami Brickell and for sharing your positive experience. We're dedicated to ensuring all our guests have an outstanding stay, and we're thrilled to have met your expectations. We eagerly await your next visit! Safe travels, CitizenM Miami Brickell team

10/10 Excellent

David

Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Hi Citizen David, Thank you for choosing to stay with us at CitizenM Miami Brickell and for sharing your feedback. We're delighted to hear that you thoroughly enjoyed your experience. Providing exceptional experiences to our guests is our top priority. We look forward to welcoming you back again soon! Safe travels! CitizenM Miami Brickell Team.

10/10 Excellent

Shalkeem

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff the place was very clean and decor was dope food and drinks was great
Séjour de 3 nuits en avril 2024
Réponse de citizenM Brickell le 26 avr. 2024
Hello, citizen Shalkeem!Big ups for the awesome review! Shoutout to the staff for keeping things spotless! We appreciate you noticing. A clean hotel is a happy hotel, in our book.Next time you're craving some citizenM goodness, hit us up! We've got everything you need to fuel your adventures.Thanks for choosing citizenM, Shalkeem! We hope to see you back for another epic stay soon.

10/10 Excellent

Lianne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Management Response le 9 mai 2024
Hello, Citizen LianneThank you for choosing to stay at CitizenM Miami Brickell and for sharing your feedback about your experience. We're thrilled to hear that you enjoyed your stay with us. Providing amazing experiences for all our guests is our top priority. We look forward to welcoming you back again soon! Until then, safe travels!CitizenM Miami Brickell Team

10/10 Excellent

tohan

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Small room beside that everyyhing is great
Séjour de 1 nuit en avril 2024
Réponse de citizenM Brickell le 26 avr. 2024
Hey Jose!Thanks for the review! We're pumped you enjoyed your stay at citizenM, especially the cleanliness, staff, and overall experience.Glad you had a fantastic stay, Jose! We hope to see you back again soon.

4/10 Médiocre

Hector

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements
Muy sucias sus instalaciones ni vasos te ponen en la habitación no hacen limpieza de la habitación ni sacan la basura
Séjour de 2 nuits en avril 2024
Réponse de Management Response le 9 mai 2024
We apologize for your experience. Cleanliness and guest comfort are our priorities, and we regret that we fell short during your stay. We will address these issues promptly to ensure they do not happen again. Your feedback is important to us, and we appreciate you bringing these concerns to our attention. Please reach out to our team directly so we can make things right for you. Thank you for your understanding.

10/10 Excellent

JOSE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent stay in Brickell
Séjour de 1 nuit en avril 2024
Réponse de The citizenM Brickell Team le 26 avr. 2024
Hey, citizen Jose!Brickell's a fantastic neighborhood, and we love offering a comfy and stylish home base for exploring it. Did you discover any hidden gems or must-see spots during your visit?Anything we can do to make your next stay in Brickell even better? Maybe a room with a view, or insider tips from our awesome local crew?Thanks for choosing citizenM, Jose! We hope to see you back for another excellent Brickell adventure soon.

10/10 Excellent

Victoria

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great experience!
Séjour de 3 nuits en avril 2024
Réponse de The citizenM Brickell Team le 26 avr. 2024
Hey Victoria!Awesome to hear you had a great experience at citizenM! We aim to make every stay fantastic, so your feedback is like music to our ears.Thanks for choosing citizenM, Victoria! We can't wait to welcome you back for another great stay soon.

8/10 Bien

John Cunningham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Some of the items were broken and the place was smaller than i expected for the price. Thx
Séjour de 2 nuits en avril 2024
Réponse de Management Response le 9 mai 2024
Hi there, citizen John, we are happy that you graced us with your presence at CitizenM Miami Brickell and took the time to share your thoughts. We're a tad bummed that our rooms didn't quite hit the mark for you, but hey, we're all about making improvements and striving for that "A+" guest experience. We are eagerly looking forward to welcome you back in the property.CitizenM Miami team