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Avis sur Hotel La Tour

4 out of 5
Hotel La Tour
400 Marlborough Gate, Milton Keynes, England

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 399 avis sur 622." "
Note des voyageurs de 8 (Bien), d’après 134 avis sur 622." "
Note des voyageurs de 6 (Satisfaisant), d’après 42 avis sur 622." "
Note des voyageurs de 4 (Médiocre), d’après 21 avis sur 622." "
Note des voyageurs de 2 (Horrible), d’après 26 avis sur 622." "

9,4/10

Propreté

8,8/10

Personnel et service

8,6/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

10/10 Excellent

Quentin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2023
Réponse de Reservation Team le 6 juil. 2023
Dear guest, Thanks for the feedback. We appreciate it. Regards

10/10 Excellent

maxime

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2023
Réponse de Reservations Team le 10 févr. 2023
wow, thanks for staying with us.

10/10 Excellent

Paige

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
huge comfy bed
Séjour de 1 nuit en mai 2024

10/10 Excellent

Geoff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
fantastic in every respect - we changed our booking from 2 nights to five nights after we'd stayed one night. great value & the suite is sensational.
Séjour de 2 nuits en mai 2024

10/10 Excellent

Karon

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024

8/10 Bien

Joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024

10/10 Excellent

ISATOU

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The customer service was great
Séjour de 2 nuits en mai 2024

10/10 Excellent

Stefaan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beds and restaurants are amazing
Séjour de 2 nuits en mai 2024
Réponse de Duty Manager le 20 mai 2024
Hi Stefaan, I’m happy to hear that you enjoyed your stay at Hotel La Tour, and I hope we can welcome you back soon.

8/10 Bien

Rene, Dickinson

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very quiet area and good for meetings or business. The staff was helpful and cordial.
Séjour de 1 nuit en mai 2024

8/10 Bien

Noreen, London

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed here overnight as we visited the theatre. The theatre was literally 2 mins walk away and the carpark was just as close. All the shops also a stones throw away. Service was 4 star. There are not many amenities in the hotel room. But its clean and incredibly convenient, so for that reason I would recommend.
Séjour de 1 nuit en mai 2024
Réponse de reservation team le 20 mai 2024
Hi Noreen, Thanks for your feedback. We appreciate it.

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was very nice and clean. The staff are friendly, but was just slow checking in
Séjour de 1 nuit en mai 2024
Réponse de Duty Manager le 15 mai 2024
Thank you for taking the time to complete the survey and we hope to see you again soon.We are working very hard to ensure that we are the best venue in Milton Keynes and appreciate your feedback, we hope to see you soon.

8/10 Bien

Thobekile

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
2nd time staying in the same hotel
Séjour de 2 nuits en mai 2024
Réponse de Duty Manager le 15 mai 2024
Thank you for taking the time to complete the survey and we hope to see you again soon.We are working very hard to ensure that we are the best venue in Milton Keynes and appreciate your feedback, we hope to see you soon.

10/10 Excellent

Ben

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel, awesome restaurant!
Séjour de 1 nuit en mai 2024
Réponse de Duty Manager le 15 mai 2024
Thank you for your review. It's great to hear you were impressed by our facilities and that you appreciated so many aspects of our hotel. At Hotel La Tour, we strive to provide a superior service experience for every guest, and we are delighted we achieved this for you. We look forward to seeing you again.

8/10 Bien

Maria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice scenery cosy room I love enjoyed my stay. The only thing I didn’t enjoy was breakfast but overall experience was good 👍
Séjour de 1 nuit en mai 2024
Réponse de Duty manager le 15 mai 2024
Thank You for your kind words, we appreciate your feedback, as this helps us ensure we are always meeting the high expectations we set for ourselves and the standards our customers expect and deserve.

10/10 Excellent

diane

Voyage en couple
Hotel is modern and staff is very friendly. Will definitely be back
Séjour de 1 nuit en avril 2024
Réponse de Duty Manager le 20 mai 2024
Thank you for your review. It's great to hear you were impressed by our facilities and that you appreciated so many aspects of our hotel. At Hotel La Tour, we strive to provide a superior service experience for every guest, and we are delighted we achieved this for you. We look forward to seeing you again.

10/10 Excellent

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff - polite and attentive . Great bed and room.
Séjour de 1 nuit en avril 2024
Réponse de Duty Manager le 20 mai 2024
Hi Elizabeth, The whole team at Hotel La Tour are working hard to deliver excellent customer service so it's particularly welcome to hear you had such a great time: I'll make sure your comments are passed on.

10/10 Excellent

Kris

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Duty Manager le 20 mai 2024
Hi Kris, Thank you for taking the time to rate your visit to Hotel La Tour. We look forward to seeing you again soon.

10/10 Excellent

abiola

Séjour de 3 nuits en avril 2024
Réponse de Hayley le 15 mai 2024
I’m happy to hear that you enjoyed your stay at Hotel La Tour, and I hope we can welcome you back soon.

6/10 Satisfaisant

Abdul

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service
Property is good rooms are spacious and building is modern shame is the staff refused to give Cutlery to us to take to our room as a 4 Star hotel this should be provided as standard we had to ask to speak to the manager in order to receive the cutlery which is a shame because our food got cold just because we had to speak to the manager to get the cutlery his name was Mossad and he was helpful
Séjour de 1 nuit en avril 2024
Réponse de reservation team le 20 mai 2024
Hi Abdul, I am sorry to hear that. I will pass your feedback to the relevant team for review. Thanks

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Service
Séjour de 1 nuit en avril 2024

8/10 Bien

Jack

Séjour de 2 nuits en avril 2024
Réponse de Duty Manager le 15 mai 2024
Thank you for taking the time to complete the survey and we hope to see you again soon.We are working very hard to ensure that we are the best venue in Milton Keynes and appreciate your feedback, we hope to see you soon.

10/10 Excellent

Sam

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel. Good location.
Séjour de 1 nuit en avril 2024
Réponse de reservation team le 20 mai 2024
Hi Sam, Thanks for the score. We happy to have the feedback.

8/10 Bien

Josh

Séjour de 1 nuit en avril 2024
Réponse de reservation team le 20 mai 2024
Hi Josh, Thanks for the score.

2/10 Horrible

Louise

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Dirty windows, difficult staff and lumpy pillows were a shame. 14th floor has great views.

10/10 Excellent

Tyla

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good place
Séjour de 1 nuit en avril 2024

10/10 Excellent

Evelyn

Séjour de 2 nuits en mars 2024
Réponse de reservation team le 20 mai 2024
Hi Evelyn, Happy New Week. Thanks for the score. we look forward to welcoming you back

10/10 Excellent

Emma

Séjour de 1 nuit en mars 2024

8/10 Bien

Andrew

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good quality hotel for price
Séjour de 2 nuits en mars 2024
Réponse de reservation team le 20 mai 2024
Thanks for the feedback Andrew.

6/10 Satisfaisant

Steven

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Breakfast £37.50 Only pizza room service offered at 10pm despite sandwiches showing on menu.
Séjour de 1 nuit en mars 2024

8/10 Bien

Clare

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely views from restaurant / bar, good breakfast selection, room had everything that we needed, only comment is that the bed was extremely high! I have a bad ankle currently and getting on and off the bed was challenging due to the height, I imagine those people with bad backs might also find this a challenge too.
Séjour de 2 nuits en mars 2024

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. Stylish and modern rooms (on this occasion with lovely views over parkland), and the quality of the breakfast is fantastic. Friendly and helpful staff. Highly recommended.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Shaun

Séjour de 1 nuit en mars 2024
Réponse de reservation team le 20 mai 2024
HI Shaun, We appreciate your score. Hope you enjoyed your visit. Thanks

10/10 Excellent

Mona

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en février 2024

10/10 Excellent

Jake

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice hotel!
Very good hotel, well priced. Clean and comfy room. Big breakfast selection and very nice.
Séjour de 1 nuit en février 2024

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024

8/10 Bien

Sharon

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Lovely, clean, comfy hotel in the heart of MK
Stay was good and comfortable. Room was spacious and clean and the view of the park was lovely. Would be nice to have slippers in the rooms and charge a little extra as floors are cold especially in the big bathrooms. Breakfast was also really good however, long queues by the two coffee machines and the toaster. Maybe an idea to have one in either side so of the room so not too many people end up gathering in one place which makes moving around a bit restricted. Staff are very friendly and helpful. However, one cleaned a table next to me that had been vacated and when she sprayed the cleaning detergent it sprayed as far as my food and hand. Maybe staff could be mindful to spray away from other tables and guests. Also kids running around in the restaurant at busy breakfast time is a disaster waiting to happen especially in such a stricted space. Lastly the queues at reception and waiting for lifts was a nightmare. Maybe consider a staggered check in and checkout timetable so not everyone is coming at once or have self check in machines in the side. I hope this is helpful and constructive as generally we had a lovely stay and would stay again.
Séjour de 1 nuit en février 2024

8/10 Bien

Hugh, Camberwell

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
New modern property
Séjour de 1 nuit en février 2024

10/10 Excellent

Edmondo, milton keynes

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Screen mirror didn’t work not the end of the world all good
Séjour de 1 nuit en février 2024

10/10 Excellent

Glen

Séjour de 1 nuit en février 2024

10/10 Excellent

charlotte

Séjour de 1 nuit en février 2024

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel LaTour - MK
Great hotel experience once again. Always nice and clean. Great service too.
Séjour de 2 nuits en février 2024

6/10 Satisfaisant

Mark

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
It’s ok
Hotel will date quickly, room was pleasant but nothing special. Reception is unremarkable with no low counter for wheelchair or disabled guests Bar is amazing though
Séjour de 1 nuit en février 2024

8/10 Bien

Lucas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍
Séjour de 2 nuits en février 2024

10/10 Excellent

Viktoria

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Victoria

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We stayed in the suite, which was great although booked for an extra bed which wasn’t made up when we arrived - had to call reception. Check-in wasn’t great. We paid cash, which seemed to be very inconvenient, was not a smooth and easy experience and felt a little uncomfortable. The lady in housekeeping that came and made up our extra bed would be an asset on your reception at check-in, she was amazing. Bar staff were great - reception needs some work
Séjour de 1 nuit en février 2024

10/10 Excellent

Tara

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024

8/10 Bien

Katie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful modern new hotel. Lack of pillows in room and no fridge.
Séjour de 1 nuit en février 2024
Réponse de Reservation Team le 16 févr. 2024
Hello Katie, I am sorry to hear that. I will feed this back to the relevant team. Thanks

10/10 Excellent

Nihad

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Séjour de 1 nuit en février 2024
Réponse de Reservation Team le 16 févr. 2024
HI Nihad,Thanks for the score. Appreciate

10/10 Excellent

Samantha

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great rooms, service and location
Very clean room, had everything I needed including a safe and coffee making facilities. Reception staff very efficient and helpful. Can't rate breakfast or restaurant as didn't have/use. Very convenient for shopping, theatre etc.
Séjour de 1 nuit en février 2024

10/10 Excellent

Luke

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Love it here. Always clean, very fancy for the price. In the centre of the city with a nice park to walk around
Séjour de 3 nuits en février 2024
Réponse de Reservation Team le 12 févr. 2024
Hi Luke,Thanks for the kind words and feedback. Have a great day. Thanks