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Sonesta ES Suites Minneapolis - St Paul Airport

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Galerie photos de l’hébergement Sonesta ES Suites Minneapolis - St Paul Airport

Piscine extérieure
Extérieur
Coin petit déjeuner
Terrain de sport
Salle de réunion

Avis voyageurs

7,8 sur 10
Bien

Équipements populaires

  • Bain à remous
  • Piscine
  • Cuisine
  • Salle de sport
  • Service de ménage
  • Animaux de compagnie acceptés

Options de chambre

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À propos du quartier

Carte
3040 Eagandale Pl, Eagan, MN, 55121

Conditions

Moyens de paiement

Informations importantes

Hébergement aussi connu sous le nom de :

Sonesta ES Suites Minneapolis - St. Paul Airport
Sonesta ES Suites Minneapolis - St Paul Airport Hôtel
Sonesta ES Suites Minneapolis - St Paul Airport Eagan
Sonesta ES Suites Minneapolis - St Paul Airport Hôtel Eagan

Avis sur l’hébergement Sonesta ES Suites Minneapolis - St Paul Airport

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 413 avis sur 999.
Note des voyageurs de 8 (Bien), d’après 284 avis sur 999.
Note des voyageurs de 6 (Satisfaisant), d’après 137 avis sur 999.
Note des voyageurs de 4 (Médiocre), d’après 75 avis sur 999.
Note des voyageurs de 2 (Horrible), d’après 90 avis sur 999.

8,0/10

Propreté

8,2/10

Personnel et service

7,2/10

Services et équipements

7,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020

8/10 Bien

Voyageur vérifié

Séjour de 4 nuits en octobre 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage d’affaires
Les points forts : Personnel et service et équipements
Nice place but some effort should be made to keep the root cleaner. We could clearly see that the room have not seen a vacuum in a few weeks.
Séjour de 6 nuits en février 2019

10/10 Excellent

Cyrille, Amneville

Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre

Bien placé

Idéal pourvu visiter st Paul, Minneapolis et faire des emplettes au Mall.
Séjour de 2 nuits en août 2018

2/10 Horrible

Jodi

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was changed over to apartment and failed to notify me
Séjour de 2 nuits en septembre 2023

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sonesta apparently sold this property. It is in the process of being converted to apartments. Hotels.com still showed it as hotel with full amenities. Pool was closed and there was no breakfast or maid service.
Séjour de 6 nuits en août 2023

2/10 Horrible

Michael

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The property is being converted to apartments and is barely a hotel at this point. The pool is permanently closed and they no longer offer breakfast. My suspicion is that cleaning staff is also limited, because it was immediately obvious that our room had been smoked in (strong marijuana smell) and that the beds had been made but not cleaned (significant white stains on the box spring of one bed that looked suspiciously like a bodily fluid). The night manager Tony was fortunately very helpful, and seemed to be well aware that this property no longer matches the listing. He was up front about the pool and breakfast and allowed us to cancel our reservation after viewing our room. I feel bad that the staff here are being stuck with guests who have been tricked. Maybe this was a nice property in the past, but it isn't any more. Beware of the attractive pictures and price, because this hotel is not what it appears to be from the listing.
Séjour de 7 nuits en août 2023

2/10 Horrible

Nakita

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en août 2023

2/10 Horrible

Jean Paul

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Stay away

One of the worst places I have stayed in due to how dirty the place was, it was full of bugs and the kitchenette was disgusting.
Séjour de 3 nuits en août 2023

2/10 Horrible

scott

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was travelling from Canada to Minnesota, booked this hotel due to us travelling in a group of 6.. No hot water available for the two days we stayed, pool was green and inhabitable, phones did not work in hotel rooms. Phone number listed did not work to contact the hotel desk. Attendant is not 24 hours like advertised.. When I voiced my concerns the lady at the front stated that the pump was broken in the pool and had been for quite some time, they don’t have phones in the rooms (they did have 2, neither of which worked when trying to call the front desk), the buildings were built in the 80’s and there wasn’t much she could do. But she would inform maintenance that the hot water tank was also out in our building.. she said they were changing to extended stay, and apartments so not much she could do. Disappointing stay. Area was dirty. would not recommend. The price is not reflective of such poor lodging. Save yourself the hassle!

4/10 Médiocre

Franna

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not clean at all . Carpet and floors were dirty . I asked for a broom and dust pan to clean myself but the staff didn’t have one available SMDH!! WE were there for five days and couldn’t get any clean wash clothes .. we had to go to the Walmart up the street to purchase WASH CLOTHES OMG!! Never again !! Just tear the place down !! I was told sonesta is switching this property over to apartment .. HURRY UP geesh
Séjour de 4 nuits en juillet 2023

4/10 Médiocre

Jade

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The price, location, and size of our room was good. However, we had no hot water the whole weekend, no power cord for the living room tv, no breakfast like advertised, everything was very sticky and dirty. Our feet were black from the carpet. Yoi can tell it used to be a smoking building but they never did a deep clean. The railings, counters, walls were sticky. Burn holes all over the carpet and some of the furniture. Positives: Taylor at the desk was super friendly and kind when i complained of all the problems. She tried to have maintenance get a power cord to the tv to us but didn't hear anything. The size was great for our large crew with an upstairs!
Séjour de 2 nuits en juillet 2023

10/10 Excellent

Tramaine

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Enjoyed our stay would recommend staying again
Séjour de 3 nuits en juillet 2023

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

Never again

I’ve stayed here four or five times in the last ten years. This was my last. It’s gross, feels unsafe and is a terrible experience. There’s another hotel, for about the same price, just 300 yards away. Stay there.
Séjour de 2 nuits en juillet 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement

No breakfast as advertised, needs some remodeling

This place left a lot to be desired and has really gone downhill since we last stayed here six years ago. They list complimentary breakfast on their website but there was no breakfast available. The front desk clerk said she'd meant to take that off their website for a year now. The pool also was also closed off and the place looked a little rough. Lots of stains on the carpet, the toliet didn't flush well, and there was a strong freshening odor that seemed to be trying to mask a musty odor in the room.
Séjour de 2 nuits en juillet 2023

2/10 Horrible

Cathy

Séjour de 2 nuits en juillet 2023

2/10 Horrible

Jason

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
NEVER AGAIN!!! My family booked the Sonesta five We were at the hotel by 10:30pm. When we found the registration office, they were closed with a note on the door saying to “ring the doorbell for after hours service.” Well, the door bell was ripped off the wall. There was an after-hours emergency number that was posted so I called it. I tried 3 times and it went straight to voice mail, but the mailbox was full. I called Orbitz while my wife continued to try the after-hours number. Orbitz answered and attempted to reach Sonesta with no luck. They checked the Sonesta website that said they had 24-hour front desk service. In the meantime, someone answered the phone on the after-hours number. My wife advised that we had a room booked for eight days and the maintenance worker said she would try someone else then hung up. It was 4th of July weekend and we had no room. The maintenance person text my wife and asked our last name which she promptly gave. The maintenance person said they did not have a reservation for that number and to wait until the morning to sort this out. We had nowhere to go. So, we texted back with their reservation number, but she stopped responding. We found out the next day that the front desk simply did not want to come back and check us in.
Séjour de 7 nuits en juin 2023

2/10 Horrible

shannon

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Absolutely filthy, plus the pool is not even open even though it is heavily advertised only one front desk lady was nice.
Séjour de 9 nuits en juin 2023

2/10 Horrible

Dan

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en juin 2023

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 4 nuits en juin 2023

8/10 Bien

Janet, Columbus

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Room was nice, clean, everything that was listed. Suited our needs. Had I done a bit more research would have discovered the rooms were accessible from outside. My travel companions weren't so keen on the stairs to get to the room, but considering most of our stay they only have to travel up them once a day was ok. The only negative I would give is the shower/tub drained slowly. By the end of the shower I was standing in a couple inches of water.
Séjour de 7 nuits en mai 2023

6/10 Satisfaisant

Tami

Voyage en couple
Les points forts : Personnel et service
We've stayed at a Sonesta before in St. Louis and really liked it. This one however seems run down. Our keys didn't work when we got to room, front desk fixed that right away. Room itself looked like it hadn't been used in awhile. Everything was unplugged. Air conditioning didn't work right. Pool was closed. Kids were screaming outside until almost 11pm. Only good thing about the stay was that I used points to stay there. So sorry I wasted them on this property.
Séjour de 1 nuit en mai 2023

2/10 Horrible

Taylor

Voyage en couple
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We tried to check in just after mudnight. Nobody working there to check us in. We rang bell as instructed, knocked, rang, called, rang again. We were exhausted and extremely upset!!! Took us another hour working with Expedia to get another hotel. No excuse for this! Surely you know you have another guest reservation that night. NEVER EVER STAY HERE!
Séjour de 1 nuit en mai 2023

10/10 Excellent

Bao

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice. It was quite. Easy access to freeway. Shopping center very close by.
Séjour de 7 nuits en mai 2023

10/10 Excellent

Kelsey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
i really enjoyed the overalll atmosphere and friendly ness of all the staff. i would recommend others to stay here and i will be back
Séjour de 2 nuits en mai 2023