Tous les avis affichés ont été émis à l’issue de vraies expériences de voyage. Seuls les voyageurs qui ont réservé un séjour chez nous peuvent en soumettre. Nous vérifions les avis conformément à nos directives et nous les publions tous, qu’ils soient positifs ou négatifs.Plus d’informationsS’ouvre dans une nouvelle fenêtre
Note des voyageurs de 10 (Excellent), d’après 568 avis sur 1001." "
10 – Excellent
568
Note des voyageurs de 8 (Bien), d’après 267 avis sur 1001." "
8 – Bien
267
Note des voyageurs de 6 (Satisfaisant), d’après 89 avis sur 1001." "
6 – Satisfaisant
89
Note des voyageurs de 4 (Médiocre), d’après 47 avis sur 1001." "
4 – Médiocre
47
Note des voyageurs de 2 (Horrible), d’après 30 avis sur 1001." "
2 – Horrible
30
8,8/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,6/10
Infrastructures et conditions de l’hébergement
8,4/10
Écoresponsabilité
Avis
10/10 Excellent
Laurent
22 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Laurent
Séjour de 4 nuits en août 2023
Réponse de Christy Melo le 22 août 2023
Thank you, Laurent, for the 10! Gald, you had a great stay here at the Holiday Inn Express in Moab UT If you are ever in the area again, please reach out we would love to have you and your family back.
8/10 Bien
Sandrine
Voyage en famille
15 août 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hôtel proche des parcs
Hôtel proche des parcs. Chambre grande mais insonorisation à améliorer.
Petit déjeuner léger.
Piscine garderie assez petite compte tenu du nombre de chambre
Sandrine
Séjour de 1 nuit en août 2023
Réponse de Christy Melo le 15 août 2023
Thank you for your feedback! I'm happy to hear you had such a great experience with us here at the Expedition Lodge in Moab UT. I will be sure to share your positive feedback with our team, and we look forward to your next stay with us!
6/10 Satisfaisant
Alain
Voyage en famille
10 août 2023
Les points forts : Propreté et confort de la chambre
Alain
Séjour de 2 nuits en août 2023
Réponse de Christy Melo le 11 août 2023
Thank you for the review. So sorry for the inconvenience you had during your stay at the Holiday Inn Express in Moab, Utah. If you are ever in the area again, please reach out. We would love to host you again.
6/10 Satisfaisant
thomas
16 août 2019
Les points faibles : Propreté
Juste correct sans grand intérêt
Trop cher pour une nuit d’étape en comparaison avec tous les motels aussi bien et beaucoup moins cher
thomas
Séjour de 1 nuit en août 2019
10/10 Excellent
ERIC
13 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait
Excellent hôtel, confortable avec un très bon accueil.
ERIC
Séjour de 2 nuits en août 2019
6/10 Satisfaisant
Voyageur vérifié
26 juin 2019
Les points forts : Confort de la chambre
Les points faibles : Propreté et personnel et service
Attention ! Pas de micro ondes dans les chambres comme précisé dans les descriptions. Vous payez la proximité de Arches NP. Rapport qualité prix peu satisfaisant vu ce que propose d'autres hôtels de la même chaîne. Moquette douteuse. Impossible de brancher plusieurs appareils en même temps sans faire sauter l'électricité !
Voyageur vérifié
Séjour de 3 nuits en juin 2019
8/10 Bien
THIERRY, Chalon-sur-Saône
8 déc. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bon hotel.
Très satisfait de cet hotel en général.
THIERRY
Séjour de 2 nuits en décembre 2018
8/10 Bien
pierre
11 nov. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pierre
Séjour de 4 nuits en novembre 2018
10/10 Excellent
Terrance
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice pool, dining area is attractive and parking is a breeze. Front desk staff courteous and responsive to a request for assistance.
Terrance
Séjour de 1 nuit en mai 2024
Réponse de Liz Denton le 6 mai 2024
Terrance, thank you for taking the time to let us know how your stay was with us at the Holiday Inn Express. We strive to provide great service and it seems that the front desk staff did just that. Moab is an adventure to have and being able to enjoy the pool is always something we like to see for our guests.We hope you will choose us again, whenever you are back in Moab, Utah.
10/10 Excellent
Larry
Voyage en couple
1 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was spacious with a large bathroom counter. Very well lit with plenty of electrical plugs.
Larry
Séjour de 1 nuit en avril 2024
Réponse de Liz Denton le 6 mai 2024
Thank you Larry for the wonderful feedback regarding your recent stay with us at the Holiday Inn Express Moab, Utah. Having all the right items in the room is one thing we try to provide with ease. We are happy to see that we were able to meet your needs within the room type you stayed in. I would like to invite you back to stay with us again in the future whenever your travels bring you back to the area.
8/10 Bien
Jennifer
27 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
It was nice
Jennifer
Séjour de 2 nuits en avril 2024
Réponse de Liz Denton le 29 avr. 2024
We are so pleased to see that you had a nice stay with us during your visit to Moab. We appreciate the feedback that you have provided and we hope to have you stay with us again, whenever your travels bring you back to the area.
8/10 Bien
Paulette
Voyage en couple
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were in the area to take photos and enjoy the hiking. We didn’t expect much out of Moab, just because of its size. But, we were quickly surprised. What a lovely, busy, cute, fun and perfect wee town. We were there when there was numerous things going on, off road racing, rafting, hiking. We’d go back, we had a lovely time.
Paulette
Séjour de 1 nuit en avril 2024
Réponse de Liz Denton le 25 avr. 2024
Thank you for sharing your feedback with us regarding your recent stay with us. We are pleased to hear that you enjoyed your time in the Moab area. We look forward to having you stay with us again, whenever your travels being you back. Moab is an amazing place and we would love to help make those memorable memories during your next adventure.
2/10 Horrible
Isis
15 avr. 2024
Les points forts : Personnel et service
Isis
Séjour de 3 nuits en avril 2024
Réponse de Nathan Box le 17 avr. 2024
Hello Isis,We are terribly sorry to hear you stay did not go well. We would love to know more about what occurred during this time, so that we may improve on this in the future. Please feel free to reach out to us to discuss more.
10/10 Excellent
Roger
Voyage en famille
12 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Breakfast and breakfast staff were great!
Roger
Séjour de 3 nuits en avril 2024
Réponse de Nathan Box le 12 avr. 2024
Thank you for choosing the Holiday Inn Express near Arches National Park! We are ecstatic to hear you enjoyed our complementary breakfast and staff! We greatly appreciate you taking the time to review us. We do hope to host you again in the future. Safe Travels!
10/10 Excellent
chris
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The bunk bed suite room we had was perfect for our family!
chris
Séjour de 2 nuits en avril 2024
Réponse de Nathan Box le 12 avr. 2024
Thank you for choosing the Holiday Inn Express near Arches National Park! We are ecstatic to hear you enjoyed our bunk bed suite room for your stay! We greatly appreciate you taking the time to review us. We do hope to host you again in the future. Safe Travels!
8/10 Bien
Delvin
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Close to Arches national park
Delvin
Séjour de 2 nuits en avril 2024
Réponse de Liz Denton le 10 avr. 2024
Thank you so much for the feedback in regard to your stay with us. We have an amazing scenic area here in Moab and we are so pleased to see that the close proximity to the Arches National Park was ideal for you. We do hope to have you stay with us again, whenever your travels bring you back to the area.
8/10 Bien
Anthony
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bathroom floor had some dirt/mud spots from previous occupants stepping into the shower. Breakfast area was too hot temperature wise and the juices were not cold
Anthony
Séjour de 1 nuit en avril 2024
Réponse de Liz Denton le 7 avr. 2024
Thank you for taking the time to give us your feedback on staying with us. I want to give my sincere apology on the cleanliness issue, as well has the breakfast temperatures you faced while visiting the hotel. We strive to provide excellent service, and we have fell short on meeting just that for you. I will be sharing your comments with our management department to ensure this is an isolated issue. I hope you found enjoyment within the pool area and that if your travels being you back to the Moab area, you may give us the chance to provide you with an exceptional stay.
6/10 Satisfaisant
Christa
Voyage en famille
7 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Staff at the breakfast was super friendly and helpful. Toilet would barely flush, area around toilet wasn’t very clean.
Christa
Séjour de 2 nuits en avril 2024
Réponse de Liz Denton le 7 avr. 2024
Thank you for providing us with your feedback. I sincerely apologize for falling short on the cleanliness of the bathroom. We want to give you a clean and friendly place to enjoy while away from home. I will be sharing your feedback with the appropriate team members to ensure this is an isolated incident. I hope we may have the chance to provide an excellent stay for you, if your travels bring you back to the Moab area.
10/10 Excellent
satheesh
7 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
satheesh
Séjour de 2 nuits en avril 2024
Réponse de Liz Denton le 8 avr. 2024
Thank you so much for the feedback. We are pleased to see that you enjoyed your time at our property. We do hope that you will choose to stay with us again whenever your travels bring you back to the Moab area.
8/10 Bien
Megan
Voyage en famille
4 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Really nice new property! Front desk Staff was extremely friendly, nice, did their best to accommodate. Unfortunately our problems were with the maintenance staff. Our shower faucet was broken making the shower head unusable. I had to ask twice to have it fixed. When checking in the front desk staff reminded us that the pool was heated to 90 degrees ( as a selling point!). We were excited to enjoy the pool and jacuzzi after our long morning adventure of hiking and rappelling. When we got to the pool. Nothing was heated. Pool was in the 50’s one jacuzzi was lukewarm the other cold. When I told the staff he was frustrated because he had asked the maintenance to turn heater the prior day. This was also when we realized our shower had still not been fixed. Our bathroom was not the cleanest either. Floors and baseboards were very neglected. Pink mildew in the shower. Definitely diminished our comfort and experience at this nice lodging. Disappointing for such a nice new place.
Megan
Séjour de 2 nuits en mars 2024
Réponse de Nathan Box le 4 avr. 2024
Hello,We are terribly sorry to hear you ran into several issues durint your stay with us. It seems we performed sub-par in our maintenance area and were slow to fix the issues. We will certainly get with the team to assure a better process of handling these issues as they arise. We very much appreciate your feedback as it allows us focus in on such problems. We do hope to see you again in the future. Safe Travels
10/10 Excellent
Carla
Voyage en famille avec de jeunes enfants, Voyage en famille
3 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thank you Carla for choosing the Holiday Inn Express in Moab for your travel needs. We are pleased to see that you enjoyed your time here and we hope you will choose us again, whenever your travels bring you back to the area.
6/10 Satisfaisant
Daisy
2 avr. 2024
Les points forts : Personnel et service et équipements
The room was clean,staff professional,friendly but it’s very noise at night,I can heard the people walking around,waking me up to many times
Daisy
Séjour de 1 nuit en mars 2024
Réponse de Nathan Box le 3 avr. 2024
Thank you for choosing the Holiday Inn Express near Arches National Park! We are happy to hear you enjoyed the cleanliness and professionalism of the the staff. Though it seems some noise was troublsome during your stay. We do apologize for this inconvenience and will certainly look into it. We do hope to host you again in the future, Safe Travels!
10/10 Excellent
Amy
Voyage en famille
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very new facility. I love the pool,hot tub and quiet room. breakfast is good.
Amy
Séjour de 1 nuit en mars 2024
Réponse de Nathan Box le 31 mars 2024
Thank you for choosing the Holiday Inn Express near Arches National Park! We are estatic to hear your stay was excellent and that your especially enjoyed our recently renovated property as well as the outdoor heated pool/hot-tub! We greatly appreciate you taking the time to give us a review. We hope to host you again the next time you venture to the Moab area. Safe Travels!Nathan BoxAssistant General ManagerHoliday Inn Express
10/10 Excellent
Taylor
Voyage en famille avec de jeunes enfants
29 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Staff was very nice. My kids loved the pool and hot tub. It was closed to all the places to eat and shop. And very close to the arches national park. Would definitely stay there again with my family
Taylor
Séjour de 4 nuits en mars 2024
Réponse de Nathan Box le 31 mars 2024
Thank you for choosing the Holiday Inn Express near Arches National Park! We are estatic to hear your stay was excellent and that your especially enjoyed our location as well as our outdoor heated pool! We greatly appreciate you taking the time to give us a review. We hope to host you again the next time you venture to the Moab area. Safe Travels!Nathan BoxAssistant General ManagerHoliday Inn Express
10/10 Excellent
Josh
Voyage en famille avec de jeunes enfants
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, Close to local attractions.
Josh
Séjour de 1 nuit en mars 2024
Réponse de Nathan Box le 27 mars 2024
Hello Josh,Thank you for choosing the Holiday Inn Express near Arches National Park! We are estatic to hear your stay with us was excellent! We know you have options for IHG hotels in Moab and appreciate your choice in us. We hope to host you again the next time you journey to the area. Safe Travels!Nathan BoxHoliday Inn ExpressAssistant General Manager
8/10 Bien
Sara
Voyage en famille avec de jeunes enfants
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property and staff was awesome, only problem was that our microwave wasnt working in our room, went to ask for it to be switched the same night of arrival but got told it couldnt be done, so a work order got made. Next day after returning from our day, it still wasnt working so went back to the front desk but this time the FD agent was able to switch the microwave right away which was awesome since we had kids and it was very inconvenient it not working. Breakfast staff super nice and friendly.
Sara
Séjour de 2 nuits en mars 2024
Réponse de Nathan Box le 18 mars 2024
Hello Sara,Thank you for choosing the Holiday Inn Express near Arches National Park! We are happy to hear you enjoyed your stay with us and that you especially enjoyed the service our staff provided. We are sorry to hear there was an issue with your microwave but we are glad we were able to address it. We do appreciate you review and hope to see the next time you journey through the Moab area. Safe Travels!
10/10 Excellent
ROSA, zion
Voyage en famille
18 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly staff and the cleanliness was exceptional. We enjoyed the variety of the breakfast buffet
ROSA
Séjour de 2 nuits en mars 2024
Réponse de Nathan Box le 18 mars 2024
Hello Rosa,Thank you for choosing the Holiday Inn Express Moab near Arches National Park! We are ecstatic to hear your stay with us was excellent and that you especially enjoyed the breakfast buffet. Thank you for taking the time to give us a wonderful review, we do hope to see you again the next time you journey through the Moab area. Safe Travels!
10/10 Excellent
Gerrit
4 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay!
Gerrit
Séjour de 1 nuit en mars 2024
Réponse de Kandis le 4 mars 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab.
6/10 Satisfaisant
Andrea, Boise
26 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The tv selection was bad. Just limited local channels. If I’d been with kids they would have had nothing to watch. I wanted to find a movie- forget that. Also the fridge has no temp adjustment. All my drinks froze and one exploded. And there was no way to turn the temp up. The pool area was nice. Room was clean and modern.
Andrea
Séjour de 2 nuits en février 2024
Réponse de Kandis le 4 mars 2024
Thank you for taking the time to share your feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah. I want to thank you for taking the time to leave your valuable feedback - trust it will be used to improve. We hope to welcome you back again on your next visit to Moab.
10/10 Excellent
Dianne
Voyage en couple
27 janv. 2024
Everything was excellent!
Dianne
Séjour de 1 nuit en janvier 2024
Réponse de Christy Melo le 5 févr. 2024
Thank you for your feedback! I'm happy you had such a great experience with us here at the Holiday Inn Express . I will be sure to share your positive feedback with our team, and we look forward to your next stay with us!
8/10 Bien
Daniel
9 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Daniel
Séjour de 1 nuit en janvier 2024
Réponse de Christy Melo le 10 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Brian
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en janvier 2024
Réponse de Christy Melo le 10 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Simon
5 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Simon
Séjour de 1 nuit en janvier 2024
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Zhixiang, Arlington
Voyage en famille
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very nice, clean
Zhixiang
Séjour de 2 nuits en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Brian
31 déc. 2023
Les points forts : Propreté et personnel et service
Brian
Séjour de 2 nuits en décembre 2023
Réponse de Christy Melo le 5 févr. 2024
Thank you for your feedback! I'm happy you had such a great experience with us here at the Holiday Inn Express . I will be sure to share your positive feedback with our team, and we look forward to your next stay with us!
6/10 Satisfaisant
Voyageur vérifié
30 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
2/10 Horrible
Kory
Voyage en couple
30 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
We did not get the room we reserved. We reserved a king and were put in a room with 2 double beds. Then before 10 the next morning we were rudely disturbed by an employee walking through loudly knocking and saying “housekeeping”. We felt rushed and inconvenienced even though checkout was not until over an hour later.
Kory
Séjour de 1 nuit en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
We appreciate that you took the time to share your feedback for the Expedition Lodge. We're disappointed that your stay in our motel didn't exceed your expectations. We care about the comfort and satisfaction of our guests, so we'll address all of your concerns with the appropriate team members so that we may improve moving forward. We hope to host you again soon for a more positive experience.
8/10 Bien
Morelba
Voyage en famille avec de jeunes enfants
28 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Morelba
Séjour de 1 nuit en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
8/10 Bien
Valentina
28 déc. 2023
Valentina
Séjour de 1 nuit en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Shania
26 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shania
Séjour de 2 nuits en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
kimberly
22 déc. 2023
kimberly
Séjour de 1 nuit en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
8/10 Bien
Roger
Voyage en famille
16 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quiet, comfortable, very reasonable price
Roger
Séjour de 1 nuit en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Sarah
12 déc. 2023
Sarah
Séjour de 3 nuits en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Brenda
11 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a very enjoyable stay.
Brenda
Séjour de 1 nuit en décembre 2023
Réponse de Christy Melo le 8 janv. 2024
Thank you for taking the time to share your excellent feedback regarding your recent stay at the Holiday Inn Express in Moab, Utah.. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you back again on your next visit to Moab. Christy Melo General Manager
10/10 Excellent
Nereyida
4 déc. 2023
The besr
Nereyida
Séjour de 1 nuit en décembre 2023
Réponse de Christy Melo le 5 déc. 2023
Thank you for your feedback! I'm happy to hear you had such a great experience with us. I will be sure to share your positive feedback with our team, and we look forward to your next stay with us!
10/10 Excellent
Danny
4 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Nice place
Danny
Séjour de 2 nuits en décembre 2023
Réponse de Christy Melo le 5 déc. 2023
Thank you for your feedback! I'm happy to hear you had such a great experience with us. I will be sure to share your positive feedback with our team, and we look forward to your next stay with us!
10/10 Excellent
MARK, Kapaa
Voyage en couple
30 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Holiday Inn express in Moab is absolutely amazing! Hot tub! Pool! Breakfast! All perfect!
MARK
Séjour de 1 nuit en novembre 2023
Réponse de Christy Melo le 4 déc. 2023
Thank you for your feedback! I'm happy to hear you had such a great experience with us. I will be sure to share your positive feedback with our team, and we look forward to your next stay with us!
2/10 Horrible
Bret
Voyage en couple
27 nov. 2023
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Honestly one of the worst hotel experiences I’ve had. There was hair and mud on the bathroom floor when we arrived. Then we found more hair in the sheets. They had obviously not been washed. The curtains were broken so the bright parking lot light shined in the room all night. They were out of shampoo and body wash in the bathroom. The room was next to the outside door which slammed shut every time someone used it which woke us up every time. The front desk guy was very apologetic and kind but man this was awful.
Bret
Séjour de 2 nuits en novembre 2023
Réponse de Christy Melo le 4 déc. 2023
We appreciate that you took the time to share your feedback. We're disappointed that your stay in our hotel didn't exceed your expectations. We care about the comfort and satisfaction of our guests, so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience.
6/10 Satisfaisant
Luz
Voyage en famille avec de jeunes enfants, Voyage en famille
25 nov. 2023
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
THIS LOCATION SUCKS:
-Dirty lobby floors that were not mopped the 4 days I stayed.
-Bathtub had hairs an dust.
-No bodywash in bath dispenser.
-Breakfast was incomplete (missing scrambled eggs for 2 days).
-The oatmeal was either dry/lumpy or watery. As an IHG member, I have stayed in many Holiday Inn Express Hotels; this one has been
by far the worst . We checked in at 6pm and went out to eat. Came back close to midnight after sightseeing the Parks. I saw the dirty bathtub but was not going to call for it to be cleaned at midnight and have my kids/wife wait (we were desperate to shower and sleep). The next 2 days however, I left the sign for the room t be serviced to no avail. That's when I brought the issue to the General Manager Christy" whom was the utmost unprofessional when handling my complaint about breakfast and room issues. She even "air quoted" me stating if I was so "disappointed" in the hotel I should have left and that the breakfast has bad online reviews anyway. I believe this hotel could be a gem but it is awfully managed.
Very disappointed and will NOT RECOMMEND anyone to stay. Many others to chose in the area.
Luz
Séjour de 3 nuits en novembre 2023
Réponse de Christy Melo le 4 déc. 2023
We appreciate that you took the time to share your feedback. We're disappointed that your stay in our hotel didn't exceed your expectations. We care about the comfort and satisfaction of our guests, so we'll address all of your concerns with the appropriate members of our team so that we may improve moving forward. We hope for the opportunity to host you again soon for a more positive experience.
8/10 Bien
HONGBO, JURUPA VALLEY
24 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The shower water is not hot enough
HONGBO
Séjour de 1 nuit en novembre 2023
Réponse de Christy Melo le 27 nov. 2023
Thank you for taking the time to share your excellent feedback regarding your recent stay. I am happy to hear that we met all your expectations during your visit. We can’t wait to welcome you again on your next visit to Moab.