Hôtel près de Monastir Road Bush Reserve, Phegans Bay, Phegans Bay

« Propreté et calme »

« Upon arrival the staff at reception was warm and welcoming although when we checked into our room I was far from impressed. Our towels were dirty but had been folded in a way to try and disguise the dirtiness. The bed covers and sheets had stains on them which was appalling and the hot water didn’t work in our room. It says it’s supposed to be a 4 star hotel but honestly wouldn’t go past a 1 star. Very disappointed. »

« Liked it so much booked an extra night. »

« J'ai pris une chambre avec terrasse, malheureusement il n'y avait pas de transats, il n'y avait qu'une table avec 4 chaises.. J'en ai fait part à la réception et en regardant les chambres disponibles à ma période de réservation il n'y avait qu'une seule autre chambre de disponible. J'ai pris cette dernière qui était située juste en face de la première, mais malheureusement elle n'était pas équipée de transats. C'est un complexe hôtelier avec des appartements appartenant à des personnes qui les...

« Cheerful and helpful staff on a Sunday afternoon after a long day. »

« Friendly Staff. Room was clean. Spa bath was wonderful and relaxing. Shower leaked onto floor required multiple towels to prevent slip hazards. »

« Gorgeous staff and facilities »

« No drama just good facilities and good staff....very comfirtable »

« So the positives - the hotel itself was in a good location for what we needed, lovely friendly staff and the room was in excellent condition. The not so positive - the hotel uses the club facilities which was handy with restaurants etc close by and the pool if you wanted to but not quite the same as it being part of the hotel (and not a public pool etc). The real negative - we had interconnecting rooms on the first floor right above the reception area (with no wall for soundproofing in the...

« Great flexible service, easy. »

« Très beau cadre de verdure, à l'écart, villa nichée d'ans la verdure, propre, mériterai d'être un peu rénové. Très bon accueil »

« Lovely stay as the hotel is centrally located and the bed was super comfortable »

« On checking out the guy on reception was an absolute legend, my 11 years old son had left an inside rear light on and i woke to find i had a dead battery, the nrma took 3 hours to arrive before which the guy on reception helped me jump start my car and get us back on the road an hour before the nrma where due to arrive meaning we could still make it to the reptile park (the main reason for our stay) we could not find our bin within our apartment so felt a little guilty having to leave...