4/10 Médiocre
Mary R.
16 nov. 2025
Les points forts : Propreté
Not as Described – Disappointing StayI just returned from Montreal and stayed at this property, and unfortunately my experience did not match the listing’s description. While the apartment is conveniently located downtown and within walking distance to many attractions, that’s where the positives ended.The unit itself is far from “luxury.” The entire apartment is on a noticeable slant, and there was a constant draft coming from under the front door. This didn’t just let in cold air—it also carried the smell of cigarette and weed smoke from people smoking on the front porch.Noise was another major issue. The walls are paper thin, so between the neighboring units, street noise, and late-night crowds leaving nearby bars and restaurants, there was basically no chance of getting a good night’s sleep.To make matters worse, we were told multiple times before booking that parking was included and free. Once we arrived, we learned this was not true. Despite having written confirmation from “Sam” three separate times saying parking was covered, he refused to honor it and blamed the misinformation on a “chat bot error.” There was no attempt to make it right.Overall, the location is great, but the apartment is not accurately represented, and the customer service left a lot to be desired. I would not stay here again.
Mary R.
Séjour de 2 nuits en novembre 2025