Hôtel près de Monument historique Glendower Historic Mansion, Lebanon, Lebanon

« Motel was very run down, door was open when we arrived and the heater did not work. It was 20 degrees outside and the room was very cold. When we asked for help, the staff implied that we broke the heater by simply trying to turn it on. Said to give it some time because I pushed too many buttons (on, high, heat were pushed). When we asked to be transferred to another room, staff indicated the room we were in was the best one they had. We were moved to an adjacent identical room. The doors...

« Nous avont tellement aimé que nous avons arrêté notre voyages a cette hotel au lieux de continuez »

« Clean room and pool area. »

« Vieillot, mais propre. »

« Très bien! »

« No breakfast. Only coffee and muffins »

« Property and room was average... »

« il y avait seulement du café et du jus pour déjeuner »

« Clean room »

« My wife and I arrived at 2:40 pm, knowing that after travelling all day that maybe we could check in before the standard check in time of 3:00pm. The front desk clerk immediately looked at our reservation and said our room wasn't ready. When asked when it might be ready, and she stated that the check in time is 3:00pm. We waited in the lobby. Two other couples came in right after us and their room was ready and were allowed to check in. At 3:05p I again asked if our room was ready, and we were...

« Bonne accueil et énormément de choix pour le déjeuner inclus au prix. »

« I books 2 rooms and paid up front to express. but Expedia only booked 1 room for me. And I had to book another room at much higher price at my own cost when arrival. Complained case to one of the agent. Only refund the 1 room at lower price. The agent do not even offer or ask what is my cost due to Expedia mistake. This is totally unacceptable. This only happens once. But twice. Last time when I booked resort room at Mexico Cancun moon palace. The similar situation happened . The agent resolved...