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Avis sur Bask Hotel at Big Rock Landing

3.5 out of 5
Bask Hotel at Big Rock Landing
814 Shepard Street, Morehead City, NC

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 606 avis sur 845." "
Note des voyageurs de 8 (Bien), d’après 165 avis sur 845." "
Note des voyageurs de 6 (Satisfaisant), d’après 48 avis sur 845." "
Note des voyageurs de 4 (Médiocre), d’après 16 avis sur 845." "
Note des voyageurs de 2 (Horrible), d’après 10 avis sur 845." "

9,4/10

Propreté

9,4/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

francesca

Séjour de 2 nuits en mars 2024
Réponse de Barry Eagle le 21 mai 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Barry Eagle le 20 mai 2024
Thank you for your rating. Barry Eagle, Owner

6/10 Satisfaisant

Jan

Voyage en groupe
Les points forts : Personnel et service
This property was ok. The rooms/suites did not have a desk from which to work but rather it had a table and two hard chairs. Paying $7 to park and $1.50 for the room safe are unnecessary. The bathroom was small and had a corner step into tub which was difficult to get in and out. The toilet and mirror were not clean. All in all I probably would not stay here again if other choices were available.
Séjour de 2 nuits en mai 2024
Réponse de Barry Eagle le 17 mai 2024
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

10/10 Excellent

Claudia

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean
Séjour de 1 nuit en mai 2024
Réponse de Barry Eagle le 17 mai 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff were nice. The location was perfect. The hotel was clean.
Séjour de 2 nuits en mai 2024
Réponse de Barry Eagle le 3 mai 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, friendly staff, and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was awesome. They were knowledgeable and helpful. The room was clean, nice mattress and pillows. The sheets smelled freshly washed.
Séjour de 1 nuit en avril 2024
Réponse de Barry Eagle le 24 avr. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

4/10 Médiocre

susan

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Great view of the water. First two nights next door occupants very noisy until 2-230am. We were on top floor, HVAC unit extremely loud above us and sounded as though it was malfunctioning, not just loud motor noise, during entire stay. There was a posting in the room that the unit may make noise, but it was extreme. Bathroom could use a bit more cleaning. Shower was clogged first two mornings.
Séjour de 3 nuits en avril 2024
Réponse de Barry Eagle le 23 avr. 2024
Thank you for your review. I am glad to hear that you enjoyed our hotels views! Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Julia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Barry Eagle le 23 avr. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Michael

Séjour de 2 nuits en avril 2024
Réponse de Barry Eagle le 13 mai 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Jane

Voyage en couple
Amazing location and terrific value, will definitely come back.
Séjour de 1 nuit en avril 2024
Réponse de Barry Eagle le 19 avr. 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Shauna

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Newly remodeled, clean and comfortable
Séjour de 1 nuit en avril 2024
Réponse de Barry Eagle le 14 avr. 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Kimberly

Les points forts : Personnel et service
Excellent customer service—Tiffany rocks!
Séjour de 1 nuit en avril 2024
Réponse de Barry Eagle le 9 avr. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Douglas

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was located right on the water and easily walkable to restaurants and bars.
Séjour de 2 nuits en avril 2024
Réponse de Barry Eagle le 8 avr. 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

6/10 Satisfaisant

Nancy

There is construction going on until 2025 in front of property so construction beeping and noise all day. Be careful booking on Expedia and call hotel to ensure you are getting an ocean view/front the pictures that Expedia uses aren’t representative of room you are getting they are generic photos so better to Book directly with hotel to ensure you are getting an ocean view if that is what you are paying for
Séjour de 2 nuits en mars 2024
Réponse de Owner le 18 mars 2024
Thank you for your review. I want to sincerely apologize for the booking and photo issue that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. I hope that you were still able to enjoy your time in Morehead City. Barry Eagle, Owner

6/10 Satisfaisant

Mary

Voyage d’affaires
Les points forts : Propreté et personnel et service
The hotel was chosen in part because it offered a free breakfast. The quality of the breakfast was uninspiring with limited choices and barely average in taste and presentation.
Séjour de 2 nuits en février 2024
Réponse de Barry Eagle le 29 févr. 2024
Thank you for your review. I want to sincerely apologize for the issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope you were still able to enjoy your time in the area. Barry Eagle, Owner

10/10 Excellent

Nathan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in the 1 bedroom queen suite with a kitchen; it was like a mini apartment. It was clean, quiet and the staff was always helpful and friendly. The area around the hotel was nice as well. Many restaurants and shops to walk to. We enjoyed the coffee shop just adjacent to the parking lot! Atlantic Beach was a short ride and had lots of public parking. Fort Monroe and the aquarium is a great spot to check out as well! There's lots more to do and we'll check out other spots next time! :) We had a totally awesome weekend getaway.
Séjour de 3 nuits en février 2024
Réponse de Barry Eagle le 19 févr. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, cleanliness, and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

William

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff is fantastic, location is beautiful, very comfortable area
Séjour de 1 nuit en février 2024
Réponse de Barry Eagle le 19 févr. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was awesome. We loved the property and Would stay again!!
Séjour de 2 nuits en février 2024
Réponse de Barry Eagle le 12 févr. 2024
Thank you for your review. I am happy to hear that our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Dave

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Barry Eagle le 12 févr. 2024
Thank you for your rating. Barry Eagle, Owner

4/10 Médiocre

Stephen

Voyage en couple
Les points faibles : Personnel et service et équipements
There was an error between Expedia and the property but Kelly the front desk clerk solved it quickly. The “boxed” breakfast was not appealing at all. They had limited cleaning services available. So we were handed a plastic bag with extra pillows we requested and had to put the pillow cases on ourselves. And fresh towels which are not offered but you can pick some up and we were given trash bags to empty our own trash or live with it in the room. Stay somewhere else.
Séjour de 2 nuits en février 2024
Réponse de Barry Eagle le 9 févr. 2024
Thank you for your review. I am glad to hear that our staff was friendly and accommodating! However, I want to sincerely apologize for the amenity issues that you encountered. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

8/10 Bien

Ken

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to family in Morehead City My room 807 was just OK the Hotel seems to be getting long in the tooth - I should have booked the Hampton Inn
Séjour de 1 nuit en février 2024
Réponse de Owner le 9 févr. 2024
Thank you for your review. I am glad to hear that you enjoyed our hotels location! Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Bryan

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is a first class hotel with first class staff. You walk everywhere and experience Morehead City waterfront. If you are planning a trip to Morehead this is the hotel you want. Right on the water, well lit everywhere, very quiet and very safe. You won't be disappointed.
Séjour de 1 nuit en décembre 2023
Réponse de Barry Eagle le 22 déc. 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and location! We look forward to seeing you again. Barry Eagle, Owner

6/10 Satisfaisant

kimberly

Séjour de 1 nuit en décembre 2023
Réponse de Barry Eagle le 2 févr. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

saladeen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is where you wanna be in Morehead!
This is clearly the premier hotel in the area! I come here yearly and have yet been disappointed. Great room and a terrific staff is the complete one-two punch to a wonderful visit. Close everything and just overall five stars!
Séjour de 2 nuits en novembre 2023
Réponse de Barry Eagle le 18 déc. 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and location! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bien

Barbara

Séjour de 1 nuit en décembre 2023
Réponse de Barry Eagle le 2 févr. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Cindy

Séjour de 1 nuit en décembre 2023
Réponse de Barry Eagle le 14 déc. 2023
Thank you for your rating. Barry Eagle, Owner

8/10 Bien

ivo, Parkton

Just a nice welcoming property, with large rooms, great views, a variety a several restaurants within 5 minutes walking, charter fishing boats … the lobby in the morning filled with the aroma of fresh coffee … have returned to this place several times over the last few years
Séjour de 3 nuits en décembre 2023
Réponse de Barry Eagle le 12 déc. 2023
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

6/10 Satisfaisant

Krystal

Voyage en famille, Voyage d’affaires
Les points forts : Infrastructures et conditions de l’hébergement
The breakfast option was not good. The shower was very dirty with mold (black and pink). There was no hot water for my shower in the morning. Walls very very thin. Great location! Walk to restaurants. Pretty lobby.
Séjour de 1 nuit en novembre 2023
Réponse de Barry Eagle le 21 nov. 2023
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Excellent

Larry

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This is our second trip there and loved the place! The staff was very friendly. The room was clean and the view amazing! Will definitely stay there again
Séjour de 2 nuits en octobre 2023
Réponse de Barry Eagle le 7 nov. 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bien

Kenneth

Séjour de 1 nuit en octobre 2023
Réponse de Barry Eagle le 23 oct. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Amanda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing Stay!
This was our first time staying at Bask Hotel and I couldn't be happier. We arrived late but Drew was the absolute best with our check in and very helpful getting us settled. Our stay was super the room was clean and spacious. Tiffany at the front desk was amazing throughout our stay, very helpful and was so kind to myself, my children and my granddaughter. I couldn't have asked for better service. I will most definitely be staying again!
Séjour de 2 nuits en octobre 2023
Réponse de Barry Eagle le 12 oct. 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bien

Jon-David Everhart

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Our Stay at the Bask
Our stay was very good and we would stay there again. The staff was very nice and helpful. Just a couple small things kept me from choosing “Excellent” on the options. We had three people and they only left two sets of towels/washcloths. We didn’t realize this until we were showering and didn’t want to make a trip down to ask for more, so we just made it work. Hotel hallways kind of have that musty old hotel smell. Breakfast was included, but you choose what you want from a very limited menu the day before. It arrives at your door in boxes. I just prefer hotels with a breakfast area that you can come down and pick out what you want there.
Séjour de 1 nuit en octobre 2023
Réponse de Barry Eagle le 8 oct. 2023
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excellent

Juerg

Voyage en famille
Perfect
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 4 oct. 2023
Thank you for your review! I am happy to hear that you enjoyed your overall stay with us and we look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Michael, Sagamore Beach

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and friendly service. Very welcoming. :)
Séjour de 2 nuits en septembre 2023
Réponse de Barry Eagle le 2 oct. 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Daniel

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The Bask is a keeper!
First time at the Bask and wow was it worth it! Greatly surprised when I got to our room! It was a King suite with sofa bed...has a full kitchen and large counter! Beautiful waterfront view with balcony. I almost booked at Hampton Inn just down the road, but so glad I booked at the Bask. If you can, ask for one of the x05 rooms! Will come back again sometime!
Séjour de 3 nuits en septembre 2023
Réponse de Barry Eagle le 29 sept. 2023
Thank you for your review! I am happy to hear that you enjoyed our amenities. We look forward to seeing you again. Barry Eagle, Owner

8/10 Bien

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely room with a great water view on 10th floor. No problem using elevator. Close to shopping, Fort Macon. and restaurants on the water. Everyone very helpful.
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 29 sept. 2023
Thank you for your review! I am happy to hear that you enjoyed our location and friendly staff. We look forward to seeing you again. Barry Eagle, Owner

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Thanks for a great stay
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 27 sept. 2023
Thank you for your review. I am happy to hear that you enjoyed your stay with us! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

Tiffany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 27 sept. 2023
Thank you for your rating. Barry Eagle, Owner

8/10 Bien

Charles

Séjour de 2 nuits en septembre 2023
Réponse de Barry Eagle le 16 oct. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Patricia A

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Would have liked to be in a more commercial area
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 19 sept. 2023
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! However, I want to sincerely apologize for the location issue that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service
Great view. Sub par service
We have stayed here 4-5 times over the years. It has really fallen off lately. It used to be perfect each time. The last two times we stayed have been sub par wit several issues. The worst part is that the staff offers no solutions. Most seem to not want to be there. Customer service was very minimal. Sarcastic people at the front desk. Overheard a housekeeper complaining about guests, other staff members, and god knows what else. The staff did, however, put on a SUPER BIG turd-eating grin as they listen to my concerns and tell me they are sorry!
Séjour de 2 nuits en septembre 2023
Réponse de Barry Eagle le 19 sept. 2023
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Excellent

Andrew

Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 8 oct. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful suite
Beautiful and spacious suite! Unfortunately we only stayed one night. Our only suggestion would be putting in a pillow top mattress. Staff was very helpful.
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 11 sept. 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and spacious suites! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

2/10 Horrible

Suzie

Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 28 sept. 2023
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Excellent

Marilyn

Voyage en famille
Les points forts : Équipements
Enjoyed our stay very much. Great location and beautiful view of the water
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 7 sept. 2023
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

2/10 Horrible

Jose

Séjour de 1 nuit en août 2023
Réponse de Shannon le 27 sept. 2023
Good morning Mr. Chagas, I saw that you were not happy with your stay. If you could explain the issues that you experienced, I would truly appreciate it. I take all reviews seriously and it saddens me that you were not happy. Looking forward to hearing back from you.

10/10 Excellent

Laura

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Second time staying at this property! We love it here. Wonderful view!
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 6 sept. 2023
Thank you for your review. I am happy to hear that you enjoyed your stay! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

6/10 Satisfaisant

Julien

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Confort de la chambre
I really wanted to love it
This is one of my most difficult review. I loved the place, the views are stunning, the room was clean and all the staff members that i interact with were very nice and professional but the air conditioning units are installed in the rooms and are so loud, we could not sleep in the bed. We tried to move to the sofa bed, than put the mattress on the floor in the storage room nothing worked and to add pain to misery no continental breakfast as advertised just a breakfast sandwich. I really wanted to love the place, the staff deserves an upgrade from Wyndham to make that place perfect. I guess the choice is to turn off your AC or not sleep.
Séjour de 1 nuit en septembre 2023
Réponse de Barry Eagle le 6 sept. 2023
Thank you for your review. I am glad to hear that you enjoyed our friendly staff and cleanliness! However, I want to sincerely apologize for the air conditioning, bed, and breakfast issues that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yes!
Séjour de 3 nuits en septembre 2023
Réponse de Barry Eagle le 5 sept. 2023
Thank you for your review. I am happy to hear that you enjoyed your stay! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

6/10 Satisfaisant

Scott

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
One bedroom stayed unusually warm and the carpet was disgusting. Other than that it was nice and a great area to stay.
Séjour de 1 nuit en août 2023
Réponse de Barry Eagle le 5 sept. 2023
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner