2/10 – Ungenügend
Vivian S.
12. Jan. 2026
Verbesserungswürdig: Sauberkeit
While this cabin is beautiful, it is remote—about 30 minutes to the nearest grocery store.Issues began on arrival day. After a nearly 10-hour drive, we were notified about an hour before check-in that the fridge had broken overnight. The only option offered by property mngmt was to cancel for a refund, which was unrealistic at 5:00 p.m. on a Friday w/ no nearby lodging available.We borrowed a mini fridge for the weekend. Accessing the cabin required climbing about 12 steps, one of which was severely rotted and unsafe. Management was notified of this.We purchased groceries & left them on the counter overnight. Despite 20 degree temps, the food was infested w/ ants by morning and had to be thrown away. We also encountered several other insects throughout the cabin, suggesting it had not been properly cleaned.After 3 nights, the fridge was repaired on Monday which was quick & we were told this was not the first time it had failed. Although fair compensation was promised, we received only a 15% refund which doesn’t even cover a night. The cabin itself is well-built, but lacked sufficient linens, blankets, and towels. Overall, this was a stressful and disappointing stay due to poor communication, maintenance issues, and cleanliness concerns.
Vivian S.
Aufenthalt von 6 Nächten im Dezember 2025