Hôtel près de Musée d'art de Rockford, Rockford, Rockford

« Hôtel à rénover dans zone commerciale en déclin. Proche de la rivière mais aucun accès. Aucune terrasse. Impossible d'ouvrir les fenêtres dans les chambres pour aérer. Chambres humides. Piscine petite, trouble et peu accueillante. Petit déjeuner très mauvais. A éviter »

« Average »

« Poor breakfast options. We had to go elsewhere and pay for a better breakfast. I would not have minded paying more for a good breakfast at the hotel. One day they forgot to clean our room, they say because we had a no disturb sign at the door, bit this was not true. »

« It was clean. The bed was comfortable. The owner very helpful. However the fridge didn’t work and our food spoiled. But the rate was very reasonable. I recommend it! »

« Kind and friendly staff. Clean rooms. »

« La reception »

« Bon choix chambre spacieuse et accueillante »

« The room had a locker room Oder that hit immediately as I walked in. The hallways were musty as well. No ice machine on any floor. Had to go to the lobby so the attendant could go to their quarters,get ice and pass it to you through the window »

« Great breakfast. Nice hot tub. Friendly staff. »

« The room was lacking a freezer in the refrigerator. No elevator! The room was fair the back stairs were dirty. The only entrance was in the front door. »

« Poor customer service ALL AROUND! 4 different staff members could not resolve either of the issues I had!! »

« the property looked almost recently built. The staff/manager at front desk seemed rushed and annoyed about something. They need to remember when in front of customers to keep calm and discuss problems when alone. I emailed hotel 2 weeks in advance stating I was looking for longer check out time. They replied stating noon was the longest, I said great. When the day to check out came, they said they can't do that, so I rushed after a long night wedding to get out at regular check out time. »

« Only thing was the room was supposed to be ready at 3 PM and it was closer to 330 otherwise everything was very nice »

« They are currently remodeling - every floor and lobby. Breakfast was served and was just fine. However, there were workers sanding (wearing a mask) in the hallways while customers were walking by. Some sanding was going on near the breakfast area. Our room was perfectly fine - except for one thing. Our hallway was not air conditioned. Workers were hanging wallpaper. Our room was cool but VERY damp. I first thought the sheets hadn't been dried completely. Everything in the room felt...

« Bien situé . Restaurant varié pas très loin »

« Oui »

« Okay hotel. Breakfast takes a few because it’s prepared as ordered but was good. »