Hôtel près de Musée Mayowood Mansion, Rochester, Rochester

« Clean, good breakfast »

« The room was clean. The staff was excellent. We enjoyed our stay. »

« Small rooms yet workable »

« Hôtel récent, bien placé et proche de toutes commodités. Le séjour n’a pas très bien commencé car on devait avoir un canapé-lit pour nos enfants : il était bien là, mais pas déplié et lit pas fait. On a donc demandé du linge de lit à l’accueil et on a fait tout ça nous-mêmes… Chambre grande, avec une kitchenette. Le ménage et le changement de serviettes n’est pas fait tous les jours, il faut demander. On a eu un problème dans la salle de bain ; les lumières ne s’allumaient plus, et il a fallu...

« Great »

« The heated underground parking was wonderful in the cold weather. We used the kitchen in our room for several meals. Breakfast was great. Staff was helpful and friendly. There is street construction around the building, but unloading and loading are still easy. The shuttle was very convenient, although it doesn't run on Saturday or Sunday. »

« From the moment I arrived, Lisa welcomed me with a genuine smile and a professional, 'can-do' attitude that immediately made me feel at home. She was incredibly efficient during check-in, handled all my questions with patience, and went above and beyond to provide excellent local recommendations. Her attention to detail and commitment to guest satisfaction are truly impressive. Lisa is a fantastic asset to the hotel team, and her exceptional service made all the difference in my visit!" »

« The room was amazing, spacious, nicely decorated, super clean, complete kitchen, bedroom separated from living… High quality finishes. Very good location accross the street from Mayo. »

« I stayed here for 2+ months this past summer when my daughter had her heart transplant and they became like family to me and they helped me get through it. We were back this past week for my daughters check up and as usual everything and everyone was wonderful. The breakfast food was fresh and delicious. The staff is the best ever. The room was spotless and so comfortable. The entire place is homey and cozy. It is our home away from home. Thank you so much guys ♥️ »

« Very clean, comfortable bed, good shower. »

« Clean, quiet and a spacious room at a reasonable price. »

« I stay at this hotel every time I go to Rochester. 4 times in the last 6 months alone, and many other stays over the years, and too, always multiple nights. Clean, convenient, helpful staff, and excellent breakfast for this price point hotel. I will say most all of the single rooms need mattress upgrades, they just have no support left in them (this most recent stay was #215). I don't seem to have this issue when I stay in the double rooms, so maybe the single rooms just haven't been distributed...

« Amazing service. Great rooms »

« Amazing and quiet spotless no police activity like motel 6 non stop felt safe and stayed »

« Room was clean, staff was friendly. What we really like is parking in the underground, heated parking facility, especially in January!! »

« Room is great and inviting. Staff was very friendly. »

« Garage. »

« Nothing more to add today. Thank-you for the survey. »

« The amenities and the great customer service. »

« Recently remodeled. Very nice! »