2/10 Horrible
Sarah G.
6 août 2025
Les points faibles : Propreté
NASTY DIRTY, LOTS OF STAINS & DAMGED DECOR THROUGHOUT! Property Management communication was poor as they refused to call me or come over to the unit to view issues. They would only text and their remarks were sarcastic and unprofessional! During our week stay, we had to have an HVAC technician come out because it was 75 degrees downstairs at 10:51pm on night one (with all blinds closed), a plumber because the downstairs toilet was leaking water on the floor, and the cleaners to come back out because upon arrival there were stained bed sheets and pillow coverings, trash in the master bath trash can, the floor was gritty and turned our feet black within an hour, the dishwasher was full of dirty dishes, stains all over the carpet going upstairs, lots of broken decor and damaged furniture, etc! We asked for the floors to be mopped after the first time and they were not. We ended up having to go buy slippers to wear around the rental for the week along with a fan! Management ignored our requests for a refund on the cleaning fee at a minimum after all of the trouble we experienced! It seems to be all about getting renters in/out and making as much money as they can instead of making sure you have an enjoyable and peaceful stay/vacation for your hard earned money! We will NEVER rent another property from this company ever again!
Sarah G.
Séjour de 7 nuits en juillet 2025