2/10 – Ungenügend
EDDIE
16. Okt. 2025
Verbesserungswürdig: Sauberkeit
I wish I would have read the reviews of the property management, before booking. There's a reason that the property management has nothing beyond bad reviews on the Better Business Bureau's website.The floor plan worked for my family and myself. However, the condition of the unit was not thoroughly cleaned, nor checked. Upon booking, I specifically requested that the unit was thoroughly cleaned, due to allergies. There was filth piled up under furniture; empty water bottle garbage behind a nightstand in the bedroom; sheets so old and worn out, we could see through worn spot holes. My elderly, handicapped parents found broken glass on the balcony that could have been easily stepped on and caused injury. None of the 3 toilets flushed correctly/fully. Upon contacting the property management about the issues, I was cutoff, yelled at, cussed at, and not allowed to speak. When I refused to suffer their verbal abuse and hung up the phone, I received a call back to be notified my family would be getting evicted from the unit without a refund.After having to beg to stay in the filthy, not fully working unit, I was accused of being the one using profanity and "being threatening".I, nor my family, nor any of my associates will EVER book a stay that is managed by iTrip.
EDDIE
Aufenthalt von 13 Nächten im Oktober 2025