Positives: unit is spacious; blinds are good for filtering out the sun's heat but still letting in light; kitchen has an assortment of dishes & utensils; furniture is comfortable and appears relatively new; mattresses are in good condition; balcony furniture is exceptional quality; balcony allows options for both sun & shade.Negatives: bathroom cleanliness was lacking & 2 of the 3 toilets stopped up on the morning of check-out; overall, the unit needs some updating (especially in the bathrooms); hot tub seems to have a few jets that are not functioning.
The condo was very spacious and comfortable. Comfortable pillows and beds. Plenty of outdoor space with seating for everyone! We enjoyed the hot tub and used the deck area daily. We slept with the sliding door open to enjoy the ocean sounds, one of my favorite things about being at tge beach
It is a beautiful condo. Upon entrance appeared clean but the bathrooms, floors around edges, tiles and floors in all areas need extra cleaning. It is a beautiful place to see details not cleaned. Hot tub was the cleanest I have ever seen, just like brand new. Deck appeared washdd off but next to wall stood dirt/debris. There were 7 bath towels (sleeps 8) that were thread bare. For such a luxiourious place I was disappointed.
There were 2 cots but only sheets for 1 cot. Please note the mattress on the cot was very comfortable. The living space and overall layout of condo is perfect for the large group that wants to hang together. We had a great time. The kitchen was spotless. Checking in was a challenge because not all emails were received. I saw your copy of them but I still did not receive them. Since i was traveling so far it was hard for us to connect and i appreciate your effort but reality was i did not have code. Luckily someone came to office as we sat their waiting for a return call from you and they checked to see if there was an envelope for me. The envelope was there and all was good. Lesson learned.. bring your own bath towels and wash cloths. We did bring beach towels so that helped til we could buy some. We have been to the beach as a family for last 7 years and this layout fit our family the best. Thank you for providing a beautiful condo in a great location. Lynn Dennis
Overall, stay was ok. Condo is a little dated. Canvas awning was ripped and crew came in to take it down. There was a hole in the wall under the counter like someone had kicked it in. Water in the hot tub was green and needed more chemicals the first day. Towel bar and some glass mirrors needed repair. Bed coverings and shower curtain needed washing. Place could use a deep clean and some minor renovations. We were out every day golfing and were told by the management company that those things did not impact our stay. Overall, they did not but for the price you donāt expect issues like this. On a positive note, the view was beautiful.
This is the second time staying in this condo. We love the layout of the condo. The 3 bedrooms and 3 bathrooms are tremendous. The ābeach ā closet filled with beach toys is an added bonus. The updates were noticed as well. The only issue we had, were the outlets in the bedrooms. They were loose and whatever we plugged in, would not stay. I will definitely stay here again though, because the view is spectacular!
At first sight, it was beautiful
The view is Breathtaking
However, it has a lot if repairs that need to be done
It hasn't been maintained well over the years. Will not stay there again.
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This was a perfect fit for us. We each had our own bathroom and bedroom!! The hot tub was a fabulous start and end to each day, and not having to share it with anyone else was amazing!! The view is gorgeous and the deck furniture is very comfortable and sturdy!! The toy closet , shown in the picture, has beach chairs, beach toys, wave boards and many toys for children. The washer and dryer provided extra conveniences.
This is not the Ritz Carlton, but the views and the layout made it a wonderful vacation for us. There were games, books, movies and puzzles if we needed inside activities also. We did not have any issues with parking.
Communication with management was outstanding! We would stay here again, in a heartbeat.
It was a great view, a great deck, and a great hot tub. The location was great and close to many venues. Hot water was luke warm at best and too many bugs (they need a monthly service to spray for huge water bugs). When we arrived there was a beer can on the deck of the master bedroom, dirty underwear in the second bedroom in the dresser, and too much sand on the bar stools. We left a chair outside the room one night and we got a warning ticket. We passed a room every night where a wagon full of beach stuff was left out every night and no one gave them a warning or they would have stopped. Faucets, cabinets, and the sliding door off the master bedroom need to be replaced. The price should not only be about the view but also the weekly maintenance needed to maintain a rental.
Property is dated, but we read reviews and expected that. Didnāt expect the leaking faucet in the bathroom. We would go back, but not for the price we payed this Summer. The view and the deck are fantastic!
The condo was beautiful and was very clean. The view is amazing and with the exception of someone deciding to set off fireworks every night right outside our condo, the condo was quiet. You could not hear the people above you or next to you. The layout of the condo was perfect for our family and had a lot of comfortable seating for everyone. Itās very spacious and a lot of room for kids to run and play. The bedrooms were also a nice size. The deck was beautiful and plenty of space to gather. And as I said the view is beautiful. They gave us plenty of towels, blankets and pillows and were not in need of any of those things. The front entrance is really spacious and nice to be able to leave the beach stuff right there.
The only real complaint I have about this property and itās small one are the outlets. A lot of them didnāt work or things would not stay plugged in.
We had a great time! There were sand toys and boogie boards for the kids which was super nice! Things are a little dated but it's a stay on the beach and in. A great location! Def would book again!
The view as you walk in is breath taking!! It was everything we hoped for and more. Plenty of space, the hot tub a definite bonus!! Kitchen adequately stocked although I did add a few extras ;). It's a bit outdated and could use some updating but it suited us so really not a big deal! We stayed in the master suite and found it to be a bit warmer than the rest of the house but with the two box fans blowing on us, we slept comfortably. My only other minor complaint is there was never enough hot water. There was 6 of us and someone (usually me lol) was always taking a cold shower. We learned to stagger showers and some would shower at night rather than in the morning. Overall, I would recommend this property! The pool area was never very busy nor was the beach. Always able to find seating/space. We had a wonderful & relaxing vacation!!
The view when first entering the condo is amazing. The kitchen was adequately stocked and the condo was clean. It is a bit outdated and could use updating. The private hot tub was an added plus but the cover needs repair. Overall it was a wonderful family vacation.
While it was cold during our stay the hot tub was a big plus for 3 teenage boys! The views are relaxing and the property had a great layout.
There was an issue with the hot tub and was quickly addressed and fixed.
We had a great vacation at Surfmaster. The grounds of the property are well taken care of, pool, parking garage, elevator..... The condo itself is in good condition. Everything was in good working order and it was just as expected from the pictures. It could use a little tlc & a good deep cleaning but we were very comfortable. The beds & furniture were very comfortable & the balcony is one of a kind with a hot tub & views that canāt be beat! The property manager was quick to respond with any questions we had. We would book this property again.
This property is not at all maintained proper. There were roaches in bedroom, under the hot tub, the air condition leaks non stop. There is mould under the bathroom sink, the garbage disposal does not work, the bedroom balcony door is possible to open. The property manager told us not to use one of the bathrooms from day one. 6 of us had a tough time with 2 bathrooms. They do sent repaint men, but with covid, you do not want people in and out all day long every day. Do not ruin your vacation and money. They do NOT even make an attempt to compensate for the inconveniences.
The property's outdoor space was amazing and, unsurprisingly, was where my family and I spent most of our time. We enjoyed watching the sunrise from the high top yellow chairs, and the sunsets from the hot tub. The interior of the apartment was pretty good as well. The family and dining areas are extremely large which was perfect for gathering to eat, play games, watch movies, etc. Two of the bedrooms felt more updated, but the third bedroom needed some renovation. Overall, the cleanliness was okay. We noticed some dead bugs scattered across the place, and when we moved the couch to get more space, we noticed no one vacuumed under it for quite some time. Those issues aside, this place really was special and we enjoyed our stay immensely.
Ashlie D.
10/10
Everything was amazing. If I had any complaints it would be the master bedroom stayed very warm. It didn't seem like the air worked very well in there, but they had plenty of fans in the closet so that helped. We will definitely stay here again!
We had a great time at the Surfmaster. The property was very clean and well kept. Yes, the decor may be a bit dated, but the beds were comfy, the view was exceptional, and we had everything we needed. The master bedroom does get some warm air coming through the sliding door, but nothing that canāt be remedied with one of the four fans in the closet. We will definitely be back!
Property is very nice - large deck to sun bath when to windy on the beach - only issue was the hot tub - it is to be serviced before every arrival and it was not - had to call for service/cleaning -just saying hoping the owners see this and communicate with the company who is hired so the owners are not being billed for service not provided.