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Avis sur Holiday Inn Express Nags Head Oceanfront, an IHG Hotel

3 out of 5
Holiday Inn Express Nags Head Oceanfront, an IHG Hotel
4701 S Virginia Dare Trl, Nags Head, NC

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 616 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 279 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 62 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 26 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 17 avis sur 1000." "

9,2/10

Propreté

9,2/10

Personnel et service

8,8/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Hotel au bord de la mer
Beaucoup d'alsphate tout autour de l'hôtel manque de verdure Dommage! vue sur le STATIONNEMENT et la mer Fenêtres qui donne sur la mer SALES !!!!! Endroit pour déjeuner fait "dur" Pas de navette pour aller à l'aéroport ...pourtant inscrit dans le dépliant de l'hôtel. Lit confortable Personnel ok Hôtel bien localisé

6/10 Satisfaisant

Joeli

Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Cynthia le 18 mai 2024
Thank you for your feedback. We're glad you enjoyed parts of your stay and appreciate your suggestions for improvement. We hope to welcome you back for an even better experience in the future. Thank you for choosing us.

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great view of the ocean from our balcony, plenty of breakfast options, clean and comfortable room. Check-in was fine however, check out took quite a bit longer than any of the other Holiday Inn "Express" properties we've stayed at before. We're used to having the folio emailed and then only have had to drop our room key cards in a dropbox. Here we had to stand in line. Although there were 2 separate registration desks, one of the staff was tied up on the phone answering questions for lengthy period of time, while staff member at the other station appeared to be training a new employee. With the 11am checkout crowd, neither of these situations demonstrated the efficiency we have come to expect from Holiday Inn.
Séjour de 1 nuit en mai 2024
Réponse de Cynthia le 16 mai 2024
DearChris,Thank you for sharing your detailed feedback with us. We're delighted to hear that you enjoyed the great ocean view from your balcony, our plentiful breakfast options, and the clean and comfortable room.We apologize for the inconvenience you experienced during check-out. Your comments regarding the process and the efficiency issues you encountered are very important to us. We strive to provide a seamless experience for all our guests, and we clearly fell short in this instance. Please be assured that we are addressing these concerns with our team to improve our service and efficiency, especially during peak times.We appreciate your understanding and hope to have the opportunity to welcome you back in the future, where we aim to exceed your expectations.Warm regards,Your friends at Holiday Inn Express Nags Head

10/10 Excellent

Robert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Cynthia le 17 mai 2024
Dear Robert,Thank you so much for your feedback! We're delighted to hear that you enjoyed your stay with us at Holiday Inn Express Nags Head. Your satisfaction is our top priority, and we're thrilled that we could make your visit a pleasant one.We look forward to welcoming you back on your next trip to Nags Head!Warm regards,Your friends at Holiday Inn Express Nags Head

10/10 Excellent

Carmen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We thoroughly enjoyed and loved our stay here! Great staff and very clean! Private clean beach as well
Séjour de 2 nuits en mai 2024
Réponse de Cynthia le 14 mai 2024
Hello Carmen, Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina! We appreciate your patronage and thrilled that you had a wonderful experience with us. Best regards, Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

10/10 Excellent

Alexandra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed the hotel. It was very clean. The breakfast was very good. All the hotel staff were very nice. The area around the hotel was lively and had a lot of non beach stuff to do. We saw a car show drive by, it was cool. We had an excellent time! 👍👍
Séjour de 2 nuits en mai 2024
Réponse de Cynthia le 9 mai 2024
Good morning Alexandra, Thank you for choosing to stay with us and for sharing your wonderful experience! We're thrilled to hear that you found our hotel very clean and enjoyed our delicious breakfast. It's fantastic to know that our staff made your stay enjoyable and that you had fun exploring the lively area surrounding the hotel. The car show drive-by sounds like a memorable experience! We can't wait to welcome you back for another excellent time. Best regards, Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

8/10 Bien

Daniel

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good for price and area
Séjour de 4 nuits en mars 2024
Réponse de Cynthia le 9 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina! We appreciate your patronage and hope you had a wonderful experience with us. Best regards, Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

6/10 Satisfaisant

Arturo

Séjour de 1 nuit en mai 2024
Réponse de Cynthia le 7 mai 2024
Thank you for sharing your feedback on your recent stay. We appreciate your support and hope to have the pleasure of welcoming you back soon!Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

10/10 Excellent

Amy

Room was in good condition and clean. Staff was pleasant.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that you found your room to be in good condition and clean, and that our staff contributed to making your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

8/10 Bien

Hemant

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

10/10 Excellent

Mary

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The employees were exceptionally good.
Séjour de 1 nuit en avril 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

8/10 Bien

Jim

Les points forts : Personnel et service
Séjour de 2 nuits en avril 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

10/10 Excellent

Denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Right on the beach. So nice to have breakfast there.
Séjour de 5 nuits en mars 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

8/10 Bien

Julie

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A fine stay on the beach at Nags Head. Excellent bed, clean room, and a nice desk area to allow for some work. Friendly staff. I will be back!
Séjour de 3 nuits en février 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

10/10 Excellent

Wataru

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

8/10 Bien

Stan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

4/10 Médiocre

soonku

Voyage en couple
Les points faibles : Équipements
Too old
Séjour de 1 nuit en mars 2024
Réponse de Cynthia le 4 mai 2024
Thank you for sharing your feedback with us regarding your recent stay at Holiday Inn Express Nags Head on the Outer Banks of North Carolina. We understand your concerns about the age of the hotel, and we want to assure you that we are committed to ongoing improvements to enhance our guests' experience.We are excited to announce that renovations are forthcoming, including updates to the exterior and the installation of new windows in 2024. These enhancements are part of our dedication to providing a comfortable and modern atmosphere for our guests to enjoy.We appreciate your support and look forward to welcoming you back to experience our refreshed accommodations in the future.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

10/10 Excellent

Shylryn

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The nicest place we have stayed at the beach. Nicest staff ever. Will make this out regular stay. Thank you Holiday Inn Nags Head.
Séjour de 3 nuits en mars 2024
Réponse de Adrian le 27 mars 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Mettu

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Adrian le 27 mars 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Fahad

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Hotel location is awesome
Séjour de 1 nuit en mars 2024
Réponse de Adrian le 27 mars 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Katherine

Séjour de 4 nuits en février 2024
Réponse de Cynthia le 4 mai 2024
Thank you for choosing to stay with us at Holiday Inn Express Nags Head on the Outer Banks of North Carolina and for taking the time to share your feedback. We're thrilled to hear that your stay enjoyable.We hope to have the pleasure of welcoming you back soon for another wonderful experience.Best regards,Your Friends at Holiday Inn Express Nags Head on the Outer Banks of North Carolina

10/10 Excellent

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en février 2024
Réponse de Adrian le 27 mars 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Gerald

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Winter season wrap up, watch for the wind!
Séjour de 1 nuit en février 2024
Réponse de Adrian le 27 mars 2024
Thank you for your review. We hope to see you again for a future stay with us.

2/10 Horrible

Sadio

Les points forts : Propreté et équipements
Les points faibles : Personnel et service
Was a great place but staff is rude
Séjour de 1 nuit en février 2024
Réponse de Adrian le 27 mars 2024
Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express NAGS HEAD OCEANFRONT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments.

10/10 Excellent

Luther

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was a great property for our OBX weekend getaway. Proximity and views were great and the hotel was clean and well kept. We would definitely revisit this location in the future.
Séjour de 2 nuits en février 2024
Réponse de Adrian le 27 mars 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Matthew

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location.
Séjour de 4 nuits en février 2024
Réponse de Adrian le 27 mars 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Mariline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay and we absolutely loved our view!
Séjour de 1 nuit en février 2024
Réponse de Adrian le 21 févr. 2024
Thank you for your review. We hope to see you again for a future stay with us.

8/10 Bien

Kelly

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel
Hotel was nice. Bed was very cozy ans comfortable. The staff were very friendly. The pool and free breakfast were great. Only complaint, its so close to the road, and the traffic is very loud. Again not the hotels fault. I just left my room fan running, and it helped block out the noise.
Séjour de 1 nuit en janvier 2024
Réponse de Adrian le 2 févr. 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

David

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
!
Réponse de Adrian le 19 janv. 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Jessie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2024
Réponse de Adrian le 19 janv. 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lastminthing
Very last minute stay off. Nice room and area.
Séjour de 1 nuit en décembre 2023
Réponse de Adrian le 8 janv. 2024
Thank you for your review. We hope to see you again for a future stay with us.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et personnel et service
Holiday Inn, Outer Banks
We enjoyed staying there, good location for shopping and beach access. Room is pretty clean. Staff are friendly. I don't like they charge extra $5 for security or something. Couldn't get sleep well for noise from pool and dinning room close by. Breakfast is nice and warm. Overall good for family and we will be back again.
Séjour de 1 nuit en décembre 2023
Réponse de Adrian le 8 janv. 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

Rex

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This is a great place to stay as the location was convenient to the beach, restaurants, and shopping. The staff was great, courteous, friendly, and helpful.
Séjour de 2 nuits en décembre 2023
Réponse de Adrian le 2 janv. 2024
Thank you for your review. We hope to see you again for a future stay with us.

10/10 Excellent

elisabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Adrian le 21 déc. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place!
Séjour de 3 nuits en octobre 2023
Réponse de Adrian le 21 déc. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Mark

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2023
Réponse de Adrian le 5 déc. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Rex

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was a great value in a great location. The rooms were nice, clean, and comfortable. The breakfast was great. Staff were helpful, courteous, and did a great job.
Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 5 déc. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Iole

Voyage en famille
Nice front desk staff
Séjour de 1 nuit en novembre 2023
Réponse de Adrian le 28 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Sangheon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great to stay
Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 28 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

8/10 Bien

Swapna

Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 21 déc. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Ashley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
N/a
Séjour de 4 nuits en novembre 2023
Réponse de Adrian le 26 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful location and ocean view. Staff was wonderful
Séjour de 1 nuit en novembre 2023
Réponse de Adrian le 26 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

6/10 Satisfaisant

Amy

Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 22 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Lisa S

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 20 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

8/10 Bien

Nessa

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Good location.
Séjour de 3 nuits en novembre 2023
Réponse de Adrian le 20 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

william

Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 20 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Thomas M.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was an excellent ocean-front deal for the price with good, safe, undercover parking.
Séjour de 4 nuits en novembre 2023
Réponse de Adrian le 15 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

10/10 Excellent

Cheryl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful Beach Location
Beautiful location right on the ocean beach. Nice sized rooms.
Séjour de 1 nuit en octobre 2023
Réponse de Adrian le 13 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

6/10 Satisfaisant

Timothy, Fayetteville

Les points forts : Propreté et personnel et service
It’s better than most at OBX.Fair deal and nice stay for the cost.
Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 12 nov. 2023
Thank you for your review. We do hope to see you again for a future stay.

8/10 Bien

Christine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Birthday Celebration
We appreciated the Ocean View room. We did not appreciate the opportunity to have an earlier check in. After driving so far it would have been nice to drop anchor. The breakfast is absolutely fabulous, delicious and appreciated. It is a beautiful area. Thank you
Séjour de 2 nuits en novembre 2023
Réponse de Adrian le 10 nov. 2023
Thank you for your review. We do apologize for the inconvenience of your room type not being available for early check in. Early check ins are based upon availability. We do hope to see you again for a future stay.