Chambre Double Deluxe, 2 chambres, cuisine, vue océan | Terrasse/Patio

Avis sur Surf Side Hotel

2.5 out of 5
Surf Side Hotel
6701 Virginia Dare Trail, Nags Head, NC

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 695 avis sur 1003." "
Note des voyageurs de 8 (Bien), d’après 226 avis sur 1003." "
Note des voyageurs de 6 (Satisfaisant), d’après 53 avis sur 1003." "
Note des voyageurs de 4 (Médiocre), d’après 15 avis sur 1003." "
Note des voyageurs de 2 (Horrible), d’après 14 avis sur 1003." "

9,4/10

Propreté

9,4/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super bien située sur le bord de la mer mais très près aussi de l’autoroute ce qui fait que sur le balcon, qu’on entend surtout le bruit de la circulation ( plutôt que celui de la mer). Chambre bien tenue, personnel très aimable et avenant. Déjeuner bien. Trois points négatifs: le sofa-lit est vraiment TRÈS inconfortable, on dort sur des ressorts. Autre point : aucun effort n’est apparemment fait pour être plus écoresponsable : ustensiles et verres en plastic, assiettes et tasses de carton mais aucun tri des déchet ( tout va dans la même poubelle !)
Séjour de 4 nuits en novembre 2019
Réponse de Theresa Arches Front Desk le 2 déc. 2019
Thanks for staying.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed for 6 nights and never had a single problem the staff was courteous and well informed and rooms and common areas were kept immaculate. The breakfast was delicious with a terrific variety. We very much enjoyed our stay and will definitely consider staying here again should we return..
Séjour de 6 nuits en mai 2024

10/10 Excellent

Jean P

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was exceptionally nice and we lacked nothing while we stayed there. Highly recommend!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Jon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great hotel with great staff and fantastic breakfast and amenities.
Séjour de 2 nuits en mai 2024
Réponse de Surf Side le 19 mai 2024
Dear Jon, thank you for choosing Surf Side for your stay and for taking the time to leave a review. We are glad to see you enjoyed your stay! We hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

J Alan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Surf Side le 17 mai 2024
Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We hope to see you again soon

10/10 Excellent

Damian

Séjour de 2 nuits en mai 2024
Réponse de Surf Side le 7 mai 2024
Hi Damian, thank you for your rating, come back and see us.

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The best hotel that I have stayed at in the last 20 years!!!!
Séjour de 5 nuits en avril 2024
Réponse de Surf Side le 4 mai 2024
Dear Paul, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We are so glad to see you enjoyed your stay!!! We hope you will come again soon. Warm regards, Front Desk

8/10 Bien

Dava

Voyage en famille
Les points forts : Propreté
Because we booked 3 rd party, we were put in a bldg with no elevator. 3 flights of stairs with luggage is no fun. Asked to extend a day but were told we would have to move rooms. No thanks.
Séjour de 2 nuits en avril 2024
Réponse de Surf Side Front desk le 4 mai 2024
Thank you for taking the time to leave a review and feedback. Your third party booking wasn't why you were in our south building, it is what you chose when you booked. Unfortunately, we are busy at times and are sorry we would would of had to move you to extend your stay. We try our best to accommodate requests but are not always available. I hope you will give us another chance.Warm Regards, Front Desk

10/10 Excellent

Thomas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Surf Side le 4 mai 2024
Dear Thomas, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

Darryl

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was definitely a nice find. The staff was friendly and professional. The building was clean and safe. You can walk to restaurants and shopping. Easy beach access. The breakfast was great. Also cookies, wine, and cheese at night. Ice for your cooler and for your drinks. They have both and indoor and outdoor pool. Price was very reasonable.
Séjour de 4 nuits en avril 2024
Réponse de Surf Side Front desk le 4 mai 2024
Dear Darryl, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We are so glad to see you enjoyed the wine social and fresh cookies!!! We hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

Steve

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The rooms looked renovated and nice and spacious.Great breakfast!! Very clean, cleaning girls great.Staff all friendly
Séjour de 6 nuits en avril 2024
Réponse de Surf Side le 24 avr. 2024
Dear Steve, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We are so glad to hear you enjoyed our breakfast. We hope you will come again soon. Warm regards, Front Desk

8/10 Bien

Rick

Les points forts : Équipements
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Séjour de 2 nuits en avril 2024
Réponse de Surf Side Front desk le 24 avr. 2024
Dear Rick, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

Carolyn, Leesburg

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good breakfast. Didn't attend the Happy Hour and chocolate chips giveaway later but thought that was a nice touch. Couldn't see the ocean eventhough my room was listed as partial view. The sand dunes are too high.....
Séjour de 1 nuit en avril 2024
Réponse de surf side le 19 avr. 2024
Good morning,Thank you for taking the time to leave a review and feedback. Our first floor is the hardest to see the sea as the dunes have grown over the years, we do try our best to be as honest as possible when guests are booking and in our confirmation emails. I'm glad to see you enjoyed your breakfast and hope on your next visit you can join us for the wine and cookies.Have a great day, Jami

10/10 Excellent

Mary

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone who works here was very nice, polite, friendly and helpful.
Séjour de 3 nuits en avril 2024
Réponse de Surf Side le 19 avr. 2024
Dear Mary,Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you had a great experience and we hope you will come again soon. Warn regards, Front Desk

10/10 Excellent

Michelle, Concord

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this place!! Oceanfront corner room with 2 balconies! Sunrise from bed lol Great breakfast! Beach chairs and towels! They really take good care of you!
Séjour de 2 nuits en avril 2024
Réponse de Surf Side le 19 avr. 2024
Dear Michelle,Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your time with us and we hope you will come again soon. Warm regards, Front Desk

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a great time will definitely stay here again
Séjour de 2 nuits en avril 2024
Réponse de Surf Side le 14 avr. 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay. We can't wait to see you again!Warm regards,Front Desk

10/10 Excellent

Lin

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location. Clean, friendly
Séjour de 2 nuits en avril 2024
Réponse de Michelle le 12 avr. 2024
We are so pleased that you enjoyed your stay with us.Thank you for letting us know.

10/10 Excellent

Marc

Voyage en famille
Les points forts : Équipements
Nice room. Quiet stay. Very relaxing. The Jacuzzi tub was fantastic!
Séjour de 2 nuits en avril 2024
Réponse de Michelle le 12 avr. 2024
We're so happy to hear that you loved it!

10/10 Excellent

Christopher M Van

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This property was perfect for our needs. The staff was very helpful and friendly, the view from our rooms balcony gave us the sunrise, and the breakfast options did not disappoint.
Séjour de 1 nuit en mars 2024
Réponse de Michelle le 12 avr. 2024
Thank you for letting us know that you had a great experience during your stay.We appreciate your feedback and thanks for being a great guest as well.

10/10 Excellent

Philipp

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Outstanding service, very nice breakfast, direct beach access, personnel super friendly
Séjour de 2 nuits en avril 2024
Réponse de Michelle le 12 avr. 2024
Thank you for the great feedback.We are so happy to hear that you enjoyed interaction with our staff and that you had a great experience.

10/10 Excellent

Susan

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Staff was wonderful!!! We had a blast!!
Séjour de 2 nuits en avril 2024
Réponse de Michelle le 12 avr. 2024
We are so excited to hear how much you enjoyed your stay.Thank you for the compliments and for choosing us!We appreciate you.

10/10 Excellent

Patricia

Voyage en couple
Les points forts : Équipements
Very pleasant associate at checkin. Offered complimentary wine & cookies. Nice area.
Séjour de 1 nuit en avril 2024
Réponse de Michelle le 12 avr. 2024
Thank you for your kind words and we are so happy that you enjoyed everything.We hope to see you again.

10/10 Excellent

CATHY, Lancaster

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was very pleasantly surprised. Very clean!! Professional, friendly staff!!
Séjour de 4 nuits en mars 2024
Réponse de Michelle le 12 avr. 2024
We are so happy to hear that you were pleasantly surprised. We appreciate you letting us know as it is very encouraging to our staff.Thank you for choosing us.

10/10 Excellent

Stephen

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly staff, nice hotel, great location beach front with easy access to the beach, can definitely recommend a stay at the Surf Side Hotel.
Séjour de 3 nuits en mars 2024
Réponse de Surf Side le 14 avr. 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Laurie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicely kept, great location, thoughtful amenities and a delicious breakfast.
Séjour de 2 nuits en mars 2024
Réponse de Surf Side le 14 avr. 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Darcie

Voyage en famille
The breakfast was amazing ! Nightly wine social and 8 pm chocolate chip cookies. Loved the later check out. It gave us more time on the beach!
Séjour de 2 nuits en mars 2024
Réponse de Surf Side le 14 avr. 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

8/10 Bien

Shelley

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Our room was clean and comfortable. It was very quiet at nighttime and they served an excellent hot/cold breakfast with lots of options.
Séjour de 1 nuit en mars 2024
Réponse de Surf Side le 14 avr. 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Tiandi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good hotel with reasonable price. The view from the balcony is a bit blocked by the dune but it is still acceptable.
Séjour de 1 nuit en mars 2024
Réponse de Surf Side le 14 avr. 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Arlene

Voyage en couple
Clean, comfortable and quiet
Séjour de 1 nuit en mars 2024
Réponse de Surf Side le 31 mars 2024
Hi Arlene, thank you for taking the time to leave us a review. Come back and see us.

4/10 Médiocre

Desiree

Séjour de 2 nuits en mars 2024
Réponse de Surf Side le 19 avr. 2024
Dear Desiree,Thank your taking the time to leave a review. We hope to see you again.Have a great day,Surf Side Front Desk

10/10 Excellent

Takashi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very good
Séjour de 2 nuits en mars 2024
Réponse de Surf Side le 31 mars 2024
Hi Takashi, thank you for taking the time to leave us a review. Come back and stay with us.

10/10 Excellent

Annee

Séjour de 3 nuits en mars 2024
Réponse de Surf Side le 19 avr. 2024
Dear Annee, Thank you so much for choosing Surf Side for your stay and for taking the time to leave a review. We hope you will come again soon.Warm regards, Front Desk

10/10 Excellent

ELIZABETH

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
unable to walk around too much outside due to excessive wind and temperature but the inside was very nice and convenient.
Séjour de 1 nuit en mars 2024
Réponse de Michelle le 16 avr. 2024
We hope that you will return for another visit soon.The warmer weather is upon us.Thank you for staying with us.

8/10 Bien

Casey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Surf Side le 31 mars 2024
Hi Casey, thank you for rating us. We appreciate all feedback.

10/10 Excellent

TOBY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly. This is an older property, but they have kept up with maintenance and remodeling. It is very clean and right on the beach, which was absolutely beautiful. Breakfast was great as they cook actual food, it is not frozen stuff just being reheated. I would stay here again.
Séjour de 3 nuits en mars 2024
Réponse de Michelle le 25 mars 2024
Thank you so much for all of the kind words.We appreciate you so very much.

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay. I loved the ocean view and the direct access to the beach.
Séjour de 4 nuits en mars 2024
Réponse de Michelle le 24 mars 2024
We are so happy to hear that you enjoyed your stay with us. We are here for you; come back soon.

10/10 Excellent

Nicole

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eat the cookies!
Séjour de 1 nuit en février 2024
Réponse de Michelle le 24 mars 2024
Thank you for the compliment on the cookies and for choosing us!We appreciate you.

8/10 Bien

Jennifer

Les points forts : Propreté et personnel et service
Everyone was nice, the property was clean and the breakfast was excellent.
Séjour de 2 nuits en mars 2024
Réponse de Michelle le 24 mars 2024
Thank you so very much for choosing us and the kind compliments.We hope you return soon.

10/10 Excellent

Pauline, Beulah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and a great room. It was quiet and we had a view of the ocean and dunes. Thanks for the restful night.
Séjour de 1 nuit en mars 2024
Réponse de Surf Side le 16 mars 2024
Hi Pauline, thank you for your kind review. We are pleased to hear that you enjoyed your stay with us. Come back and see us.

8/10 Bien

ok

Séjour de 1 nuit en mars 2024
Réponse de Surf Side le 14 avr. 2024
Dear Sharon,Thank you for choosing Surf Side for your stay and for taking the time to leave a review. I am glad to see you enjoyed your stay hope to see you again soon.Warm regards,

10/10 Excellent

Rebeca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mars 2024
Réponse de Surf Side le 16 mars 2024
Hi Rebecca, thank you for your rating. Come back and see us.

10/10 Excellent

Robert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hotel! Good parking, nice pool, excellent rooms, 24 hour coffee in the lobby, amazing breakfast, and lots of stores and restaurants nearby,
Séjour de 2 nuits en mars 2024
Réponse de Michelle le 24 mars 2024
Thank you for choosing us!We appreciate you.

10/10 Excellent

Christine, Greenwood

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice room with a balcony. Quiet. "Wine Social" in the evening (wine, cheese, crackers, & fruit). The rain wasn't their fault . . . Quick and easy check-in upon arrival.
Séjour de 1 nuit en mars 2024
Réponse de Michelle le 24 mars 2024
Thank you for choosing us.We hope you visit again soon and the weather cooperates.We appreciate you.

10/10 Excellent

Virginia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We were pleasantly surprised. Our stay was wonderful.
Séjour de 1 nuit en mars 2024
Réponse de Surf Side le 19 mars 2024
Hi Virginia, thank you for your great review. We are happy to hear that you enjoyed your stay with us. Come back and see us.

10/10 Excellent

ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Surf Side le 19 mars 2024
Hi Ryan, thank you for your rating. Come back and see us.

10/10 Excellent

Linda, Wilson

Voyage en couple
Enjoyed the location and little extras like cookies and wine.
Séjour de 3 nuits en février 2024
Réponse de Surf Side Front desk le 28 févr. 2024
Hi! We are so glad you enjoyed your stay!!

10/10 Excellent

arup

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Surf Side Front desk le 28 févr. 2024
Thank you for the review!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Would stay there again
we had a very good stay, service was good receptionist was kind. the room was well supplied and clean. Very good breakfeast
Séjour de 1 nuit en février 2024
Réponse de Surf Side le 22 févr. 2024
Hi, thank you for taking the time to leave a review. We are glad that you enjoyed your visit to our property. Come back and see us.

6/10 Satisfaisant

Teresa

Voyage en famille
Les points forts : Propreté
The room was good. Great views of the ocean. Unfortunately, we were not able to go onto the balcony due to the constant smell of pot smoke. There were no smoking signs, but this was not enforced. Hallways, elevators and outside also smelled of smoke. Maybe it's hard to monitor and stop.
Séjour de 2 nuits en février 2024
Réponse de Amanda - Office Manager le 29 févr. 2024
I do apologize for that, please feel free to let the front desk know the next time so we can address the issue. We are a smoke free property, as well as that being illegal in NC. I hope you will come back and see us again!

8/10 Bien

Danae

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband was not impressed with the smoking area when they have a balcony on the 2nd floor that no one was using. Overall a nice room and great view of the ocean.
Séjour de 1 nuit en février 2024
Réponse de Surf Side le 29 févr. 2024
Thank you for your feedback, we are always open to ways we can improve. Our Sunset deck is not set up to be a smoking area at this time. We do hope you will come back and stay with us again.