Außenpool, Sonnenschirme, Liegestühle
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Bewertungen von Lukenya Getaway

3.5 out of 5
Lukenya Getaway
Imani Drive, Off Daystar Road, Athi River, Eastern Province

Bewertungen

7.8

Gut

1 von insgesamt 7 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 7 Gästebewertungen haben eine Bewertung von 8 - Gut" "
2 von insgesamt 7 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 7 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 7 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8.6/10

Sauberkeit

8.0/10

Personal & Service

7.0/10

Ausstattung

7.8/10

Zustand der Unterkunft

10/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2019

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
weekend staycation
I had an amazing time at this place.The environment is so cool and relaxed.Cleanliness is commendable.
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Lukenya am 1. Juli 2021
Thankyou so much for the feedback,we are happy that you enjoyed your stay with us. Looking forward to hosting you again.

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
Property was very clean but the staff would take forever to sort you out
Aufenthalt von 3 Nächten im Juni 2019
Antwort von Beth am 27. Jan. 2020
Thank you for the much-valued feedback. We are sorry for the inconveniences you experienced and have put measures in place to ensure this is addressed. We look forward to hosting you in the near future.

6/10 – Okay

Travelling

Gut: Sauberkeit und Komfort des Zimmers
It Was OK.
So hotels.com is responsible for some of this negative review since one of the parameters I entered when searching for this hotel was that it would be close to the Jomo Kenyatta International Airport in Nairobi. This hotel most certainly was NOT close to the airport. It is almost an hour away. All in all it cost me a small fortune in taxi fares to get to the hotel and then to the airport. Such a waste. The staff was pleasant but unaccommodating. I needed to get some money to a local restaurant and was hoping I could charge it on my credit card to the hotel and they could send the payment to the restaurant, nope. I asked for a wake-up call, it didn't happen. Also there was no ledge in the shower so I had to put my soap on the floor and they didn't supply shampoo and conditioner. A small thing but I hate putting them on the floor. The place is fine especially for groups since that is their target customers. As a solo traveller that just wanted convenience to the airport, not so much.
Aufenthalt von 1 Nacht im März 2019
Antwort von Beth am 27. Jan. 2020
Hello Sir/Madam, Thank you for the much-valued feedback. We apologize for the inconvenience you experienced and have put measures to make sure this is addressed. We appreciate your support.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Serene environment, however seems the property is mainly geared toward the corporate " team building " market, so the noise and activity level can be high.
Aufenthalt von 1 Nacht im Januar 2019
Antwort von Edmond am 15. Jan. 2019
Hello Sir/Madam, thank you for the much-valued response. We apologize for the noisy environment on your day of visit. Normally, we are always quite a peaceful, quiet and personal establishment. We have also made arrangements to ensure the activities are done away from the accommodation/meeting areas.

10/10 – Hervorragend

Erica, Nairobi, Kenya

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very cute getaway in the heart of Camba country.
Great little resort near Athi River down the road from Lukenya Motorcross. Lush and green. Lots of places to hike and plenty of activities. Staff are really kind. The rooms are simple and could use a little tlc, but water pressure is great. I'll definitely be back again soon.
Aufenthalt von 1 Nacht im Juli 2018
Antwort von Edmond am 15. Jan. 2019
Hello Erica, thank you for the much-valued response. We are glad to know that you enjoyed your stay. We have also taken note of area of concern and are working towards the same. We look forward to hosting you again.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very comfortable. The food was not that great and I wish it had a gym. But for a workshop facility it was fine and the staff were very friendly and helpful.
Aufenthalt von 3 Nächten im Juli 2018
Antwort von Edmond am 15. Jan. 2019
Hello Sir/Madam, thank you for the much- valued response. We are glad to provide feedback regarding our food that we have made key changes to adress the same. We also have a plan for a gym facility on the pipeline, otherwise, we keep our guests active by several outdoor activities on offer. We have also appreciated our staff on their friendliness and being helpful. We look forward to hosting you again to experience the on-going improvements.