Hôtels avec spa à Naperville, Chicago

« Hotel is clean and staff is responsive. »

« The pool was closed, the bar was closed and they advertised a restaurant that was no longer there. »

« Very outdated and mediocre facilities »

« I've been going to this hotel for years, whenever I'm in town. I can definitely tell there has been a change in management. The former manager Brenda ran a tight ship. The hotel was so clean it sparkled, the service was amazing....I mean Brenda hasn't been there in years and not only did she introduce herself to us but i still know her name. This hotel is still good. I will continue to stay there when I'm in town. The rooms are still clean. The pool is broken. One of the elevators is broken....

« The rooms are very small. The heat did not work when I told the staff of the heat was not working. I thought maybe they will put me in another room instead they brought me a small heater that was cracks in the walls cracks around the headboard just nasty. »

« All good »

« Be aware, this property allows pets and places pets in with the general population. On the third night of a three-night stay, we returned to our room to find a barking dog next door. When we complained, the night manager said the offending guest had the right to stay there even with a barking dog. Although she eventually moved the dog to a different location, it took a lot of effort on our part to get her to act. If the hotel wants to accomodate pet owners, it should have a policy that pet...