Villa, 2 chambres | Balcon

Avis sur Naracoorte Holiday Park

2 out of 5
Naracoorte Holiday Park
81 Park Terrace, Naracoorte, SA

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 35 avis sur 74." "
Note des voyageurs de 8 (Bien), d’après 27 avis sur 74." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 74." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 74." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 74." "

8,6/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

8/10 Bien

Carmel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nicely furnished, roomy cabin. Kitchen had everything you need. Green and neat outdoor area. Wi fi was non existent but was told they are in the process of improving it.
Séjour de 1 nuit en mai 2024
Réponse de Naracoorte Holiday Park le 14 mai 2024
Hi Carmel, thanks for your great review. We currently don't offer Wi-Fi in our park but hope to impress you on a future stay with our improvements. Thanks for booking with us and we hope you enjoyed your time in Naracoorte.

10/10 Excellent

Susan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very helpful staff. Lovely setting
Séjour de 1 nuit en avril 2024
Réponse de Naracoorte Holiday Park le 16 avr. 2024
Hi Susan, Thanks for rating your stay!

10/10 Excellent

Helen

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant stay. Friendly welcome. Clean and comfortable cabin. Close to town
Séjour de 1 nuit en avril 2024
Réponse de Naracoorte Holiday Park le 12 avr. 2024
Hi Helen, Thanks for rating and reviewing your stay! We're so thrilled you've enjoyed beautiful Naracoorte and made use of our convenient location. We hope we have the opportunity to see you again on your next trip.

8/10 Bien

Sachi

Séjour de 1 nuit en avril 2024
Réponse de Naracoorte Holiday Park le 3 mai 2024
Hi Sachi, we're so happy to see you've had a great time with us! We wish you all the best for your future travels and we hope to have an opportunity to welcome you again soon.

10/10 Excellent

Rachel

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very pleasant stay, however, woken up at 5am by chorus of kookaburras and cockatoos :) . Great variety of entertainment for children. Happy to return to stay.
Séjour de 1 nuit en janvier 2024
Réponse de Naracoorte Holiday Park le 14 janv. 2024
Hi Rachel, I'm so glad to see you've enjoyed your stay in our park. The nature around us makes itself known, but for the beauty it provides we wouldn't have it any other way. We hope you enjoyed the rest of our beautiful town during your stay and can't wait to welcome you again soon.

10/10 Excellent

Gary

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de Naracoorte Holiday Park le 26 déc. 2023
Hi Gary, Thank you for your awesome rating! Wishing you a happy holiday season, until your next visit.

10/10 Excellent

Cathryn

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A great overnight stay for work. Has everything you need.
Séjour de 1 nuit en novembre 2023
Réponse de Sabrina le 27 nov. 2023
Glad to hear you had everything you needed for a comfortable overnight work trip, Cathryn. We hope you get the chance to come back and experience the Park and Naracoorte over a weekend some time!

10/10 Excellent

LAWRENCE

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Friendly helpful staff
Séjour de 1 nuit en octobre 2023
Réponse de Managers Naracoorte holiday park. le 8 nov. 2023
Hi LawrenceWe are so glad you enjoyed your stay with us and we look forward to seeing you again in the future.

8/10 Bien

Corinne

Séjour de 1 nuit en octobre 2023
Réponse de Sabrina le 27 nov. 2023
Thanks for the rating, Corrine.

8/10 Bien

Thi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2023
Réponse de Sabrina le 23 oct. 2023
Thanks for the rating, Thi.

6/10 Satisfaisant

Cheryl

Les points faibles : Infrastructures et conditions de l’hébergement
The cabin was very dated and in need of updating. Not worth the amount paid. Ridiculous that they expect people to pay extra for their mini golf. For the overpriced amount they charge for accommodation, it should be included. Won't be returning.
Séjour de 1 nuit en octobre 2023
Réponse de Sabrina le 23 oct. 2023
Sorry to hear you didn't enjoy your stay with us, Cheryl. We hope you find what you're looking for on your future travels.

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Managers Naracoorte holiday park. le 23 sept. 2023
Hi Andrew thanks for the 5 star review were so glad you had a great stay and we look forward to seeing you again.

10/10 Excellent

Craig

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very easy stay. Cabin was clean and as described. It was very quiet but the park was not heavily occupied. Good communal facilities. Would stay again. Reception closed early but they left the key in the box for us.
Réponse de Sabrina le 5 sept. 2023
Thanks for the review, Craig. We're glad that you enjoyed your stay with us, and even more so that you found the Cabin was as described. It's important that we depict our cabins as accurately as possible so this is good for us to hear!

10/10 Excellent

Melinda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Managers Naracoorte holiday park. le 29 août 2023
Thanks for your great review Melinda we hope to see you again in the future.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Sabrina le 31 juil. 2023
Thanks for the rating.

10/10 Excellent

Jennifer

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was comfortable for our needs
Séjour de 1 nuit en juillet 2023
Réponse de Sabrina le 31 juil. 2023
Thanks for the feedback, Jennifer. We're glad to hear that you had everything you needed during your stay with us.

10/10 Excellent

Kirsten

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Neat and warm accomodation
Séjour de 1 nuit en juillet 2023
Réponse de Sabrina le 31 juil. 2023
Thanks for the feedback, Kristen. We're glad that you had a warm and comfortable stay with us. 5 Stars!

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly welcoming staff, easy check-in, clean cabin.
Séjour de 1 nuit en juillet 2023
Réponse de Sabrina le 31 juil. 2023
Thanks for the feedback, William. We're glad that you found the staff friendly and check-in easy. As it should be.

10/10 Excellent

Christopher

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and clean good size a bit dated but excellent value for money
Séjour de 2 nuits en juin 2023
Réponse de Sabrina le 27 juin 2023
Thanks for the feedback Christopher. We're glad you enjoyed your stay with us and found excellent value for money!

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean and tidy
Séjour de 1 nuit en mars 2023
Réponse de Sabrina le 4 avr. 2023
Good to hear we have the basics covered. Thank you, Paul.

8/10 Bien

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable accommodation being off season was very quiet. The only problem was a very small one being it was a single room set up the bunk beds did not have reading lights requiring main lights had to be left on not a great problem though.
Séjour de 1 nuit en mars 2023
Réponse de Sabrina le 14 mars 2023
Thanks for the feedback, David. We're glad you enjoyed your stay with us. While it wasn't a problem for you, we did want to let you know that our Deluxe, Family & Spa Cabins all have reading lights by the main bed should you want to stay with us again.

10/10 Excellent

Jodie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de Sabrina le 20 mars 2023
5 Stars! We're glad to hear you enjoyed your stay with us, Jodie.

6/10 Satisfaisant

Robert

Voyage en couple
Les points forts : Personnel et service
A bit out dated
Séjour de 3 nuits en février 2023
Réponse de Sabrina le 27 févr. 2023
Thanks for the feedback, Robert. Naracoorte Holiday Park has been operating for a while now so some of the cabins and facilities could use a refurb. This has been on our wish list since taking over and we hope you continue to stay with us over the coming years to see the changes as we make them!

8/10 Bien

gary

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was ok just a lot of bird
Réponse de Sabrina le 20 févr. 2023
Thanks for the feedback, Gary, We are aware of the birds interrupting some guests' peace and quiet and are looking into what we can do to improve the experience for these them.

10/10 Excellent

Andy

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Lovely staff
Séjour de 1 nuit en janvier 2023
Réponse de Sabrina le 6 févr. 2023
Thanks for the feedback, Andy. It's always nice hearing our Park Managers are doing a great job.

10/10 Excellent

nicole

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, quiet & family friendly
Séjour de 1 nuit en janvier 2023
Réponse de Sabrina le 30 janv. 2023
Thanks for the feedback, Nicole.We're glad you enjoyed your stay with us.

10/10 Excellent

Chris

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfortable and convenient. Only problem was the mattress which was past its use-by date.
Réponse de Sabrina le 5 déc. 2022
Thanks for your feedback, Chris. Mattresses can be a subjective preference but we'll be sure to check it out just to be sure. We're glad to hear you enjoyed your stay otherwise.

4/10 Médiocre

Kanela

Séjour de 1 nuit en octobre 2022

10/10 Excellent

Lyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A great stay with helpful staff and good amenities
We had a very comfortable stay in a spa cabin at the Big 4 Caravan Park. The Manager was so helpful. She arranged for us to do an afternoon tour at the Naracoorte Caves as we had to leave the next morning. Our Cabin was clean and comfortable with a warm bed and great water pressure in the bathroom. The location was quiet at night and would be wonderful for families being right next to the free public lake/swimming pool if visiting in Summer. There is a lovely walk along a creek that takes you to the town centre. We really enjoyed our stay and wish we could have stayed longer.
Séjour de 1 nuit en septembre 2022
Réponse de Sabrina le 10 oct. 2022
Thanks for the great review, Lyn. We couldn't have said it better! See you again soon.

8/10 Bien

Stephen

Séjour de 1 nuit en septembre 2022

8/10 Bien

David

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
July 2022
The cabin suited my grandson and my needs. It had everything we wanted to make our stay comfortable and it was nice a quiet.
Séjour de 1 nuit en juillet 2022
Réponse de Sabrina le 8 août 2022
We're glad to hear that you had a comfortable & quiet stay with us with everything you needed. Thank you for the review, David.

6/10 Satisfaisant

Jenny

Séjour de 1 nuit en mai 2022

8/10 Bien

Deborah

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
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Séjour de 1 nuit en mai 2022
Réponse de Sabrina le 30 mai 2022
We think there's been some miscommunication here.

8/10 Bien

Deborah

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
reception staff were very helpful
Séjour de 1 nuit en mai 2022
Réponse de Sabrina le 30 mai 2022
Thanks for sharing this, Deborah. It's always nice hearing our Park Managers are doing a great job in making your stay more remarkable.

6/10 Satisfaisant

Sherrie

Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en avril 2022
Réponse de Sabrina le 19 avr. 2022
Thanks for the rating, Sherrie.

10/10 Excellent

Peter

Voyage en famille
Les points forts : Propreté et confort de la chambre
Great family getaway
We have stayed here multiple times. The park has a range of activities for children & the best selling point is it is right next to the lake. Great facilities. Amazing location. Really affordable prices.
Séjour de 3 nuits en janvier 2022
Réponse de Sharon & David le 18 janv. 2022
We are glad you enjoyed your stay and look forward to seeing you again in the future.

8/10 Bien

Ruth

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Friendliness and ease of check in and out
Séjour de 1 nuit en novembre 2021
Réponse de Sabrina le 5 déc. 2021
Thanks for your review. We're glad to hear our Park Managers are doing a great job and making your stay easy.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good value property.
Séjour de 2 nuits en mai 2021
Réponse de Sabrina le 25 mai 2021
Thanks for your review. We're glad that our traditional park met all your comfort needs for a great rate. Hope to see you again soon.

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en février 2021
Réponse de Naracoorte Holiday Park le 7 mars 2021
We are very happy that you enjoyed your stay. Hope to see you back in the future Leanne & Lisa

10/10 Excellent

Brooke, Gawler

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Very well set out cabin. Very clean and beautiful location. We were very sad that we had only booked one night.
Séjour de 1 nuit en janvier 2021
Réponse de Naracoorte Holiday Park le 7 mars 2021
Hi Brooke. We are glad you enjoyed your stay. Hope to see you back in the future Leanne & Lisa

8/10 Bien

Voyageur vérifié

Voyage en couple
it was very quiet, we were able to smoke outside with a table, chairs and an ashtray..
Séjour de 3 nuits en décembre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2020

10/10 Excellent

steven

Voyage d’affaires
Les points forts : Propreté et confort de la chambre
Séjour de 1 nuit en novembre 2020
Réponse de Luci le 24 nov. 2020
Hi Steven, thank you for your review. We are so glad you enjoyed your stay. Kind regards,

8/10 Bien

Deborah

Voyage en famille
Les points forts : Propreté et confort de la chambre
Walk to Town Centre
It's a pleasant caravan park close to town, an easy, 5 minute walk across a park and a bridge over the creek to the town centre. After dark, a torch is useful. The Naracoorte swimming lake is adjacent to the park. It was not open (early November) but would be a great attraction in summer. We stayed in a small cabin with parking beside. The kitchen was well equipped, we didn't cook in, choosing to walk to the local pub for dinner. The double bed was comfortable, the dining chairs were a tad shabby but comfortable. Two towels and linen for the double bed is provided. Bring your own or rent the extras if using the bunk beds. The park is quiet but the curtains are far from blackout. We slept very well but woke early. No reflection on the park but Naracoorte tap water tastes awful and the locals agree. I recommend bringing water to drink and make tea/coffee where ever you stay.
Séjour de 1 nuit en novembre 2020
Réponse de Luci le 10 nov. 2020
Hi Deborah, thank you for the review. It was wonderful to meet you and have a chat. We are glad you enjoyed your stay. Town water is not the best, we have rain water at 3 points in the park for guest use (including the camp kitchen). We hope to see you back again. Kind regards, Luci

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en septembre 2020
Réponse de Luci le 30 sept. 2020
Thank you for your review. We are glad you enjoyed your stay.

10/10 Excellent

Vicki

Voyage en groupe
Les points forts : Propreté et confort de la chambre
Fantastic Holiday park for Families
Fantastic Holiday Park for families, plenty of activities within the park for the kids (and adults) to do, fantastic amenities, camp kitchen is awesome. Walking distance to town centre. Staff is friendly and accommodating.
Séjour de 2 nuits en juillet 2020
Réponse de Luci le 17 août 2020
Hi Vicki, Thank you for taking the time to review us. We are so glad that you enjoyed your stay.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very relaxing and peaceful setting Swimming lake is great!
Séjour de 2 nuits en janvier 2020
Réponse de Luci le 29 janv. 2020
Thank you for taking the time to review us. We are glad you enjoyed your stay. Kind regards, Luci

6/10 Satisfaisant

Tom

Great kids train and activities, didn’t like spiders and broken shower
Séjour de 3 nuits en décembre 2019
Réponse de Luci le 23 déc. 2019
Hi Tom, I had some great chats with you and i am sad to get such a low review. We are so glad that you enjoyed playing all of the games and activities in the park, not to mention the swimming lake. We love supplying free activities for the kids and just ask that families set out the games as they found them. Unfortunately summer does tend to bring out the spiders. We tried to fix the shower head as soon as you told us, but it was a Sunday and the hardware shop was not open. It was still usable.

10/10 Excellent

Audrey, Adelaide

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent location. Cleanliness of high standard and property well set out and maintained. Did not have time to use any of the amenities.
Séjour de 2 nuits en juillet 2019
Réponse de Luic le 1 août 2019
Hi Audrey, Thank you for your review. We are so glad you enjoyed your stay. We hope to see you again soon. Kind regards, Luci

4/10 Médiocre

Sally, Adelaide

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
We personally had difficulties dealing with the owners of the holiday park. We had the owner knocking on our door and counting the number in the cabin and forcing us to pay up before we’d even decided who was staying and who was going home. We were told kids scooters stained the deck and that we would need to pay in full when we tried to reduce our stay for medical reasons.The cabin was clean and adequate but less well appointed than the comparison in other Big 4’s. The little train was good for kids.
Séjour de 4 nuits en juillet 2019
Réponse de Luci le 19 juil. 2019
Hi Sally, I am really disappointed in your review for a number of reasons. You tried to cancel at last minute and arrived unannounced anyway. Thankfully your cabin was still available. You told me on check in that it were 3 adults staying for one night and then the 2 that were booked and paid for will stay for the rest of the booking. We noticed the following day that there was a small scooter outside the cabin, that prompted us to knock on the door to find your son was also staying for the duration of the stay. (He had already stayed one night without checking him in). We found this to be quite dishonest, but politely asked you to come down and sort it out with us. We also asked if you not to hang our bath towels outside because the towels can get stained and offered to replace them for clean ones - this conversation had nothing to do with the scooter. We tried really hard to accommodate you and your family. Including discounted mini-golf, lots of extra time on the Go-Karts, offered to replace towels, replaced supplies when requested and a late check out. I am sorry you felt you had difficulties dealing with us. I thought that we had a great rapport when you checked in. Had you and your family communicated honestly and pleasantly from the beginning we wouldn't have had the situation arise.