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Avis sur The Westin Resort & Spa, Himalayas

5 out of 5
The Westin Resort & Spa, Himalayas
Khasra No 605 Narendra Nagar, Narendranagar, Uttarakhand

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 8 avis sur 9." "
Note des voyageurs de 8 (Bien), d’après 0 avis sur 9." "
Note des voyageurs de 6 (Satisfaisant), d’après 1 avis sur 9." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 9." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 9." "

9,8/10

Propreté

9,6/10

Personnel et service

10/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,8/10

Écoresponsabilité

Avis

10/10 Excellent

Sunita

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Your staff is amazing at both dining areas. I travel extensively, never seen or experienced such hospitality . Take care of your staff. They are superb
Séjour de 2 nuits en janvier 2024
Réponse de Team Westin Resort and Spa, Himalayas le 23 févr. 2024
Dear Guest,Thank you so much for your kind words and thoughtful review! We're thrilled to hear that our staff made a lasting impression on you during your visit to The Westin Resort and Spa, Himalayas. We truly appreciate your recognition of their exceptional hospitality. Rest assured, we'll make sure to pass on your compliments and continue to take good care of our amazing team.We look forward to welcoming you back on your future travels!Best regards,

10/10 Excellent

Bharat

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
One of the best experience ever!!!
Absolutely gem on the mountains. Great hotel, location, and fantastic views. I think the best part was the staff and service. We felt very special and would definitely come back soon.
Séjour de 1 nuit en janvier 2024
Réponse de Team Westin Resort and Spa, Himalayas le 23 févr. 2024
Dear Guest,Thank you for your review! We're delighted to hear that your experience at The Westin Resort and Spa, Himalayas, was nothing short of exceptional. Our team takes pride in providing great service and ensuring our guests feel special. We can't wait to welcome you back soon for another memorable stay surrounded by fantastic views.Warm regards,

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great hotel in the foot of Himalayas
The whole staff was very kind and they tried to help and accommodate to our needs. The room was very cozy with the balcony. The food in the restaurant was great.
Séjour de 1 nuit en janvier 2024
Réponse de Team The Westin Resort and Spa, Himalayas le 23 févr. 2024
Dear Guest,Thank you for sharing your kind words about your recent stay at The Westin Resort and Spa, Himalayas. We're delighted to hear that our staff's hospitality, cozy room with a balcony, and the delicious dining experience at our restaurant contributed to your overall satisfaction. It was our pleasure to accommodate your needs, and we look forward to welcoming you back for another memorable stay.Best regards,

6/10 Satisfaisant

Sanjay

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The hotel is new and immaculate, but it is clear that the service needs to settle in. Many of the staff in various parts of the hotel aren’t totally sure of what to do and so the service received is not seamless, especially in the spa and main restaurant.
Séjour de 3 nuits en décembre 2023
Réponse de Team The Westin Resort and Spa, Himalayas le 23 févr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We appreciate your kind words about our new and immaculate hotel. We apologize for any inconvenience you experienced with our service. Your insights are invaluable, and we are actively working to enhance our team's training to ensure a seamless experience for our guests. We hope to have the opportunity to welcome you back and provide an improved stay.Best Regards,

10/10 Excellent

Drushti

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing property, great staff and hospitality!
Séjour de 2 nuits en novembre 2023
Réponse de Apratim Gole le 2 déc. 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas

10/10 Excellent

Ronald

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facilities and staff are outstanding!
Séjour de 2 nuits en novembre 2023
Réponse de Apratim Gole le 2 déc. 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas

10/10 Excellent

Dinesh

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel
Westin Himalaya is a well located and very beautifully curated brand new hotel. The staff are exemplary and Akum from Reception, to Ankit, Priyanka and Parul from restaurants made our stay even more comfortable This hotel should be on your bucket list.
Séjour de 3 nuits en juin 2023
Réponse de Team - The Westin Resort and Spa Himalayas le 5 juil. 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas

10/10 Excellent

Karthik

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A hidden gem in the Himalayas
A hidden gem in Rishikesh. The approach is winding and long from the airport, but once you are in the property, the staff enfolds you in their warmth and friendliness. We loved all the three days, great food, and a wonderful nest in nature. We are sure to be back.
Séjour de 2 nuits en mars 2023
Réponse de The Westin Resort and Spa Himalayas le 18 mars 2023
Dear Guest,Greetings from The Westin Resort and Spa, Himalayas!It was a pleasure having you stay with us at The Westin Resort & Spa Himalayas on your recent visit. We are truly delighted to know that you thoroughly enjoyed your experience of the hotel and its facilities. Thank you for appreciating our team. It has always been our utmost focus at The Westin Resort and Spa, Himalayas to provide our valued guests with personalized service that meets high standards of hospitality.We look forward to the pleasure of welcoming you back when ever your travels bring you to Rishikesh, the 'Yoga Capital of the World'. Assuring you of our best services all the time.Warm Regards,TeamThe Westin Resort and Spa, Himalayas