Extérieur

Avis sur Country Inn & Suites by Radisson, Nashville Airport East, TN

2.5 out of 5

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 695 avis sur 1297." "
Note des voyageurs de 8 (Bien), d’après 311 avis sur 1297." "
Note des voyageurs de 6 (Satisfaisant), d’après 139 avis sur 1297." "
Note des voyageurs de 4 (Médiocre), d’après 72 avis sur 1297." "
Note des voyageurs de 2 (Horrible), d’après 80 avis sur 1297." "

8,4/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

nicolas

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très propre
Séjour de 2 nuits en avril 2023
Réponse de Johanna le 30 avr. 2023
Thanks for your feedback!

10/10 Excellent

Maria

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We enjoyed our stay here. No complaints. It was helpful that there’s a Dollar General beside the hotel. Driving to different areas was easy and hotel is not too far from shopping mall. Wish I could have stayed longer.
Séjour de 1 nuit en mai 2024
Réponse de JB le 22 mai 2024
Thanks for your feedback!

8/10 Bien

Emily

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was close to the airport and an easy drive to Broadway.
Séjour de 3 nuits en mai 2024
Réponse de JB le 22 mai 2024
Thanks for your feedback!

10/10 Excellent

Jeannine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was friendly and helpful. Whole place was clean and inviting. Pool was open. Room was really nice and convenient, and CLEAN!
Séjour de 1 nuit en mai 2024
Réponse de Nihal Patel le 20 mai 2024
Dear Jeannine,Thank you for sharing your positive experience! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed the cleanliness and inviting atmosphere of our hotel. It's great to know that you were able to relax by the pool and that your room met your expectations in terms of convenience and cleanliness. We appreciate your kind words and hope to welcome you back for another enjoyable stay soon!

10/10 Excellent

Loree, Missoula

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de JB le 17 mai 2024
Thanks Loree!

4/10 Médiocre

Joseph

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Terrible Wi-Fi, below average breakfast
Séjour de 1 nuit en mai 2024
Réponse de JB le 15 mai 2024
I'm truly sorry to hear about your experience. Poor Wi-Fi and below-average breakfast can really put a damper on your day. It's frustrating when you're trying to stay connected or enjoy a meal and things don't quite meet your expectations. If you're comfortable, could you share more details about what specifically went wrong? That way, I can better understand the situation and maybe offer some advice or solutions to improve things for you.

6/10 Satisfaisant

CANDACE

Séjour de 2 nuits en mai 2024
Réponse de JB le 15 mai 2024
Got it, no comments needed. If you ever change your mind or need assistance with anything, feel free to reach out.

4/10 Médiocre

Mehdi

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Room not cleaned
Séjour de 1 nuit en mai 2024
Réponse de Nihal Patel le 13 mai 2024
Dear Mehdi,I apologize for the inconvenience you experienced with the cleanliness of your room during your stay. This is certainly not reflective of the standards we aim to uphold. We understand the importance of a clean and tidy environment for our guests and we sincerely regret that we fell short in this aspect. Rest assured, we have addressed this issue with our housekeeping team to ensure that such lapses do not occur in the future. Your feedback is invaluable to us, and we appreciate you bringing this to our attention. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. If there's anything else we can assist you with, please don't hesitate to let us know.

10/10 Excellent

Raynetta H

Voyage d’affaires
Les points forts : Équipements
No shuttle services available.
Séjour de 2 nuits en avril 2024
Réponse de Nihal Patel le 11 mai 2024
Dear Raynetta,Thank you so much for the glowing review! We're thrilled to hear that you had a fantastic experience with us. Your kind words truly mean the world to us. We can't wait to welcome you back for another wonderful stay in the future!

10/10 Excellent

Meaghan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Always cozy, safe stay!
Séjour de 1 nuit en mai 2024
Réponse de Nihal Patel le 11 mai 2024
Dear Meaghan,We're thrilled to hear that you always find your stay with us cozy and safe! Creating a welcoming and secure environment for our guests is our top priority, so it's fantastic to know we're meeting your expectations. Thank you for your kind words, and we can't wait to welcome you back for another wonderful stay soon!

10/10 Excellent

BRYAN

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very good for a night near the airport. Comfortable and friendly
Séjour de 1 nuit en mai 2024
Réponse de Nihal Patel le 11 mai 2024
Dear Bryan,We're delighted to hear that you found our hotel to be the perfect choice for your stay near the airport! Providing comfort and a friendly atmosphere is our top priority, and we're thrilled that we hit the mark for you. Thank you for choosing us, and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Coral, Red Bluff

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Is is a very nice facility
Séjour de 1 nuit en mai 2024
Réponse de NP le 9 mai 2024
Dear Coral,Thank you so much for your kind words! We're delighted to hear that you enjoyed your time at our facility. Providing a pleasant experience for our guests is our utmost priority, and we're thrilled that you found our facilities to your liking. Your satisfaction means the world to us, and we look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

Wendy

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was clean. Staff was friendly
Séjour de 1 nuit en mai 2024
Réponse de Nihal Patel le 9 mai 2024
Dear Wendy,We're thrilled to hear you found everything clean and our staff friendly! Thank you for your kind words. We hope to welcome you back soon!

8/10 Bien

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mars 2024
Réponse de NP le 9 mai 2024
Dear Debra,Thank you for taking the time to share your feedback with us. We're glad to hear that you had a positive experience overall. Your comments are invaluable as they help us continuously improve our services. If there's anything specific you think we could do to make your next stay even better, please don't hesitate to let us know. We appreciate your patronage and hope to have the pleasure of hosting you again soon!

8/10 Bien

Joel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
easy to airport
Séjour de 6 nuits en avril 2024
Réponse de NP le 9 mai 2024
Dear Joel,Thank you for sharing your experience! We're glad to hear that our hotel's proximity to the airport was convenient for you. If there's anything else we can do to enhance your future stays, please feel free to let us know. We look forward to welcoming you back soon!

10/10 Excellent

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It had a pleasant atmosphere.
Séjour de 2 nuits en avril 2024
Réponse de NP le 9 mai 2024
Dear Francis,We're thrilled to hear that you enjoyed the atmosphere during your stay with us! Creating a pleasant and welcoming environment for our guests is important to us, and we're delighted that we could achieve that for you. Thank you for sharing your experience, and we hope to have the pleasure of welcoming you back again soon!

2/10 Horrible

Joshua

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
The rooms were not well kept and smelled. The mattress was saggy and I felt like I was in a lumpy taco.
Séjour de 1 nuit en avril 2024
Réponse de JB le 2 mai 2024
We are truly sorry about this matter. We will work on it. Have a blessed day!

6/10 Satisfaisant

Rochelle

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
Basic stay. Very nice staff. Was not impressed with breakfast though. Conveniently close to the airport at a great price.
Séjour de 1 nuit en avril 2024
Réponse de JB le 2 mai 2024
We are truly sorry about this matter. We will work on it. Have a blessed day!

10/10 Excellent

Jeffrey

Séjour de 1 nuit en avril 2024
Réponse de JB le 20 mai 2024
Thank you so much!

6/10 Satisfaisant

Holly

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
The beds were terrible! Almost lines they had springs in the mattresses. We had 4 rooms and the same complaint by all
Séjour de 1 nuit en avril 2024
Réponse de JB le 29 avr. 2024
Thanks for your feedback, we will look into this matter!

10/10 Excellent

Pam

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de JB le 27 avr. 2024
Thanks for your feedback!

10/10 Excellent

Tommy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de JB le 27 avr. 2024
Thanks for your feedback!

2/10 Horrible

Setzer

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de JB le 25 avr. 2024
Thanks for your feedback, we will take your rating since it was because of you smoking at our property, and we take our rule very seriously.

8/10 Bien

Robert

Voyage en famille
Convenient
Séjour de 1 nuit en avril 2024
Réponse de JB le 25 avr. 2024
Thanks for your feedback!

10/10 Excellent

Barbara

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was excellent. breakfast was good. room was clean
Séjour de 4 nuits en avril 2024
Réponse de JB le 25 avr. 2024
Thanks for your feedback!

10/10 Excellent

AJAY, Decatur

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and comfortable. Front desk staff were friendly. Good hot morning breakfast. Overall a good experience.
Séjour de 1 nuit en avril 2024
Réponse de JB le 25 avr. 2024
Thanks for your feedback!

10/10 Excellent

Jory

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good overall place, we left something in the room and the staff called us very quickly
Séjour de 1 nuit en avril 2024
Réponse de JB le 25 avr. 2024
Thanks for your feedback!

6/10 Satisfaisant

Cynthia

Les points forts : Personnel et service
Les points faibles : Propreté
The front desk staff was very welcoming and helpful! The room was very dark and there was trash left on the floor that the cleaning staff didn't catch since the living area was so dark. The room overlooked a storage facility with extremely bright lights focused on the hotel parking lot which also came into the room. The curtains didn't completely closed so the light came into the bedroom and was annoying.
Séjour de 1 nuit en avril 2024
Réponse de JB le 25 avr. 2024
Thanks for your feedback, we will definitely look into this matter.

4/10 Médiocre

Randall

Les points faibles : Propreté et équipements
Customer service was great! Hotel was disgusting
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 22 avr. 2024
Thanks for your feedback, we will definitely look into this matter.

2/10 Horrible

Devin

Voyage en couple
Les points faibles : Personnel et service
What a terrible experience. Booked an extra night at this location due to coming in extremely late and to our surprise when showing up they canceled our reservation. Front desk people were extremely condescending and rude.
Séjour de 3 nuits en avril 2024
Réponse de Johanna le 22 avr. 2024
Thanks for your review, for future reference, so any Hotel can guarantee your stay leave a good card on file and a good number to reach out since phone number on file was invalid.

2/10 Horrible

Jaden

Séjour de 2 nuits en avril 2024
Réponse de JB le 9 mai 2024
Dear Jaden,I'm sorry to hear that you weren't entirely satisfied with your experience. We value your feedback and would love to learn more about your concerns so we can improve. Please feel free to reach out to us directly so we can address any issues you encountered. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to exceed your expectations in the future.

10/10 Excellent

Tommy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great customer service
Séjour de 1 nuit en avril 2024
Réponse de JB le 25 avr. 2024
Thanks for your feedback!

6/10 Satisfaisant

Brian

Voyage en famille
Bathroom was pretty beat up, especially around the shower. Strong smell of wet animal in the room. Staff was nice and breakfast was good. J
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 18 avr. 2024
Thanks for your feedback, we will look into it!

10/10 Excellent

Shelley

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great stay, staff was excellent. Rooms were clean.
Séjour de 3 nuits en mars 2024
Réponse de Johanna le 15 avr. 2024
Thanks for sharing your feedback!

8/10 Bien

Franklin

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, clean rooms.
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 15 avr. 2024
Thanks for sharing your feedback!

2/10 Horrible

Mat

Séjour de 1 nuit en avril 2024
Réponse de NP le 9 mai 2024
Dear Mat,I'm sorry to hear that your experience fell short of expectations. Your feedback is valuable to us, and we would like to understand more about your concerns. Please reach out to us directly so we can address any issues and work to make things right. We're committed to providing a positive experience for all our guests, and we hope to have the opportunity to improve your perception in the future.

8/10 Bien

Sarahi

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2024
Réponse de Johanna le 15 avr. 2024
Thanks for sharing your feedback!

10/10 Excellent

Brad

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Favorite hotel!
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 11 avr. 2024
Thanks Brad!

10/10 Excellent

John

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
All very good
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 10 avr. 2024
Thanks John!

8/10 Bien

Martha

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Good location, clean room and good service!
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 9 avr. 2024
Thanks for your feedback!

10/10 Excellent

Rachel

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

10/10 Excellent

Pradipkumar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Welcoming staff
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

10/10 Excellent

Bethany

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Generally a great budget property
Séjour de 1 nuit en mars 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

8/10 Bien

JAY

Séjour de 1 nuit en janvier 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

10/10 Excellent

Colin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place
Séjour de 1 nuit en avril 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

8/10 Bien

Christa

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mars 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

10/10 Excellent

James, Charleston

Séjour de 1 nuit en mars 2024
Réponse de Johanna le 8 avr. 2024
Thank you!

10/10 Excellent

Alton

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was very nice, Would definitely stay again.
Séjour de 1 nuit en mars 2024
Réponse de Johanna le 2 avr. 2024
Thanks for your feedback!

6/10 Satisfaisant

Eric

Voyage en groupe
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
I liked that parking was included. There really wasn’t anything unique. The hotel room was kind of dirty. There was long hair from someone else in the shower, a beer cap on the window sill, a Bobby pin on the floor, and crumbs like the room hadn’t been thoroughly vacuumed in a while. The room want well insulated and I could hear people talking in the next room over. Our toilet didn’t work right, you had to flush several times for anything to go down all the way. We told the front desk and they said it would be taken care of but it wasn’t. The free breakfast was probably the worst hotel breakfast I’ve ever had. We will be staying somewhere else next year.
Séjour de 5 nuits en mars 2024
Réponse de Johanna le 1 avr. 2024
Thanks for your feedback, we will look into this matter. Have a blessed day!