Piscine
Vérifier la disponibilité

Avis sur La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland

2.5 out of 5
La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland
2345 Atrium Way, Nashville, TN

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 206 avis sur 1082." "
Note des voyageurs de 8 (Bien), d’après 187 avis sur 1082." "
Note des voyageurs de 6 (Satisfaisant), d’après 167 avis sur 1082." "
Note des voyageurs de 4 (Médiocre), d’après 237 avis sur 1082." "
Note des voyageurs de 2 (Horrible), d’après 285 avis sur 1082." "

5,6/10

Propreté

6,6/10

Personnel et service

5,6/10

Équipements

5,2/10

Infrastructures et conditions de l’hébergement

6,0/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Jean Louis

Navette gratuite de et vers l'aeroport.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 7 mai 2024
Thank you for your review!

2/10 Horrible

Tamra

Voyage en groupe
They allowed ten people to reserve two rooms with a total of 4 double beds. Their solution was that 2 people ( 1 in each room) could sleep on the floor. There were no roll away beds available. The property was disgusting and smelled terrible. The pool was closed. Door handles were missing. But the real kicker was when we moved the dresser to make a bed in the floor there was a used bloody uncapped syringe. We left and are waiting on a refund. We were told the general manager would not take phone calls. We will never be back.
Séjour de 1 nuit en mai 2024

6/10 Satisfaisant

John

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The front desk was friendly and accommodating. The breakfast was typical of this type of hotel. The room was decent. The tub constantly ran slowly. The desk lamp was not functional. None of the exterior doors worked with the keycard and had signs on them apologizing for the inconvenience. The hallway carpets were super nasty, had bleached out spots and was totally missing in many places. Overall a very dirty experience.
Séjour de 2 nuits en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM

8/10 Bien

Bhanu Prakash

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was good
Séjour de 1 nuit en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

James

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It was somewhere to stay
Séjour de 1 nuit en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was satisfactory
Séjour de 1 nuit en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Tanya

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The ride should be on time
Séjour de 1 nuit en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Natalie

Les points faibles : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Joy B

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
The only thing we didn’t like was the day before check out housekeeping was beating on our door telling us we had to leave, even though we were booked for another night. Then the front desk called telling us we had to leave but finally looked it up and saw that we were in fact booked for one more night.
Séjour de 3 nuits en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM

10/10 Excellent

Jonine

Voyage en famille
Les points forts : Propreté et personnel et service
This was a nice stay for the money. The breakfast was good 3 out of the 4 times we ate. The day that was not good, they didn’t have any orange juice, cranberry juice, or eggs. Which is understandable that they could have ran out of things, but this was early in the morning and we saw an employee walk out from the food prep area with eggs. When we asked if they were bringing out more eggs, she said no they didn’t have any.
Séjour de 4 nuits en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Malena

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great!
Séjour de 2 nuits en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

James and amanda

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
I don’t like that it was the wrong location our reservation was made at. I even called the day before, Friday to make sure it was the location by the Nissan stadium. I was told yes. I was also calling to verify the military discount which I did not get bc I reserved through Expedia and was told they could not adjust the price. I was so displeased with this experience with Expedia. The hotel was run down and in such bad shape. We had to actually be moved to a different room because the air did not work in the first room we were given. I will say the only good thing was the staff, they were helpful at getting us to a new room with air without delay.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 7 mai 2024
Thank you for staying with us and on the behalf of the hotel we truly we apologize for any inconvenience this may have caused you. We do realize that our hotel needs an upgrade which will happen in late fall of this year, but we truly appreciate that you continue to stay with us!Management

4/10 Médiocre

Nicholas, Corning

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
i would not recommend a stay to anyone
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 7 mai 2024
We do apologize for your experience here at this property. This is an older property that is getting renovated very soon. We really hope you will give us a chance in the future.

8/10 Bien

Derek

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Steve

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
First night woke up to ants everywhere, got moved to another room and never got room cleaned the next 4 days. Hallway didn't even have carpet down. Place is a mess
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 7 mai 2024
Thank you for your review and we do apologize for the inconvenience caused. However, when dealing with this type of issue it's best to address while on property. This is an issue that would have been handled appropriately. Again, we apologize about your room service and stay!

8/10 Bien

Elizabeth

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 7 mai 2024
Thank you for your review!

10/10 Excellent

lisa

Séjour de 1 nuit en avril 2024
Réponse de Tiffany Hawkins AGM le 25 mai 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Horrible

Iris

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was dirty and the washer the fitness room nor the pool worked nothing in properly works bad odor flees and I got bit in place when I said I wanted to be compensated they was rude and manager was arguing back with customers I think for the money I paid I think I should get compensated at least half of my money back I would not recommend no one to this dirty hotel there is no suites so that's a lie animals in property and lots of people were. Complaining and I think OSHA needs to investigate I still haven't received my 50$ they took which they said that my money would be on my credit by tonight need answers will be contacting my lawyer because I'm a senior and I got bit in the dirty hotel there complementary breakfast the employee don't use gloves and they put pork beef and turkey in same pan that unsanitary need something done
Séjour de 3 nuits en avril 2024
Réponse de Tiffany Hawkins AGM le 28 avr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

Jenna

Voyage en couple
Les points forts : Personnel et service et équipements
Staff was extremely friendly and helpful, but the common areas werent very clean. But very close to the airport and convenient for a short stay
Séjour de 1 nuit en avril 2024
Réponse de Tiffany Hawkins AGM le 29 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us was to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

10/10 Excellent

Wynndy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was close to the airport and I use the shuttle service. It was great the desk staff each night I checked in we’re very helpful, friendly and professional.
Séjour de 1 nuit en avril 2024
Réponse de Tiffany Hawkins AGM le 27 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Tracy

Front desk staff was very friendly and helpful!
Séjour de 1 nuit en avril 2024
Réponse de Tiffany Hawkins AGM le 19 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

6/10 Satisfaisant

Hannah

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Run down property, no baby crib as advertised, wonderful staff
Séjour de 1 nuit en avril 2024
Réponse de Tiffany Hawkins AGM le 19 avr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Divonti

Les points forts : Infrastructures et conditions de l’hébergement
It’s creative
Séjour de 2 nuits en avril 2024
Réponse de Tiffany Hawkins AGM le 13 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

10/10 Excellent

Raul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Satisfied with the room
Séjour de 3 nuits en mars 2024
Réponse de Tiffany Hawkins AGM le 13 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,Tiffany HawkinsAGM

4/10 Médiocre

Sonya

Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Rooms need a good flip especially the carpets. Holes in wall
Séjour de 1 nuit en mars 2024
Réponse de Tiffany Hawkins AGM le 13 avr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Tiffany HawkinsAGM

2/10 Horrible

Mike

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Tiffany Hawkins AGM le 5 avr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Leila

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
DO NOT STAY HERE!!! This hotel is unsafe, and a biohazard. Had what appears to be a huge blood stain in the carpet. Dirty bed linens and reeked of cigarette smoke. Please run!
Séjour de 1 nuit en mars 2024
Réponse de Tiffany Hawkins AGM le 5 avr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Joseph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Tiffany Hawkins AGM le 5 avr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bien

Marian, Tiptonville

Séjour de 1 nuit en mars 2024
Réponse de Tiffany Hawkins AGM le 19 avr. 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. We are currently preparing for renovation. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Satisfaisant

John

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Carpet missing in areas of 5th floor hallways
Séjour de 2 nuits en mars 2024
Réponse de GM le 26 mars 2024
Thanks for your feedback. We are aware of the missing carpet and plan for upcoming renovation here soon. We apologize for the inconvenience. Thanks

2/10 Horrible

Hanna

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Unfortunately, the internet was down so the check in process took a lot of time. Out of your control, but still sucked. We get into the room and it smells like someone sprayed a can full of axe to cover up some other smell. The balcony door was ajar and didn’t lock, the carpet was disgusting and so was the hallway. I was so disappointed that we ended up staying at another hotel down the road a bit. For the same price we got a much better room experience. Unfortunately, that meant we had to pay for 2 rooms since we couldn’t get our money back.
Séjour de 2 nuits en mars 2024
Réponse de GM le 25 mars 2024
Thank you for your review, however I do apologize for the inconvenience. We are looking to renovate soon and we do realize this is an older property that face many challenges. We hope you will come back in the future to give us another chance to make things right!General Manager

2/10 Horrible

Tkwondra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hotel was great but I was charged on my debit card for 5 nights when i only staying and prepaid for two. Supposedly when i checked in the internet was down and could not charge my card so i was told to come back down stairs the next morning to complete the computer aspect of the checkin process. So I did. Well, when it was checkout time on Sunday my card had benn charged for a total of 5 nights and we only stayed the weekend. They said it would be refunded but that has yet to happen and WHY would you charge my card for 5 nights anyway??????! This was so unprofessional and legal action will be taken.
Séjour de 2 nuits en mars 2024
Réponse de Tiffany Hawkins AGM le 25 mars 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Médiocre

Brooke

Voyage en groupe
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
There was blood stains in my room and the wster preasure sucked along with no hot water the first day we checked in.
Séjour de 2 nuits en mars 2024
Réponse de GM le 21 mars 2024
Thank you for your feedback. I apologize for the red stain that is clearly not blood. Upon me cleaning, we know blood turns brown however this stain will not budge. Also the company was here to fix the water issue and trying best as possible. Letting management know would have been great as I would have moved you to another room and also lowered your rate for the inconvenience of your stay! This property is very old and due for renovation which will take place very soon! Again, I do apologize Thank you

10/10 Excellent

Brittany

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was very helpful and accommodating.
Séjour de 1 nuit en mars 2024
Réponse de Tiffany Hawkins AGM le 12 mars 2024
Thank you for taking the time to tell us about your experience. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

AMADO

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the suits.
Séjour de 1 nuit en mars 2024
Réponse de Tiffany Hawkins AGM le 10 mars 2024
Thank you for taking the time to tell us about your experience.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Marcia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff. A (receptionist) went above and beyond for us during our stay.
Séjour de 2 nuits en mars 2024
Réponse de Tiffany Hawkins AGM le 8 mars 2024
Thank you for letting us know about your experience. We look forward to seeing you during your next visit.

8/10 Bien

Jon

Séjour de 3 nuits en février 2024
Réponse de Tiffany Hawkins AGM le 25 mars 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Bien

Trevor

Séjour de 2 nuits en février 2024
Réponse de Tiffany Hawkins AGM le 25 mars 2024
Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are currently preparing for renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Horrible

Jill, WATTSBERG

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Said they were putting a “hold” on my credit card but that’s not true. They actually charge your card and you wait 2 weeks to get it returned and they only did it after I threatened to place charge back on the entire bill as I was fraudulently charged.
Séjour de 3 nuits en février 2024
Réponse de General Manager le 28 févr. 2024
I do apologize you feel this way. No one at this property done anything fraudulent. You have to realize that when money is returned, it's up to your bank to release those funds. I'm pretty sure no one here would want to face jail time dealing with a guests cc card. Upon looking at your reservation funds were released. Thank you!

10/10 Excellent

Melissa

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was cool
Séjour de 2 nuits en février 2024
Réponse de Tiffany Hawkins AGM le 4 mars 2024
Thank you for taking the time to tell us about your experience I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. We look forward to your futures stays with us.

8/10 Bien

Jean

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Feb 2024
Front desk check in/out was slow. Need two people working the desk in the mornings and evenings. I hung around Sunday morning waiting for a hot breakfast only to find out it was continental on Sundays. Not sure how I missed that, but I could have been on the road way before I was. Hotel is under construction so there was one entrance only which was a HUGE inconvenience at night in the rain. Just be mindful of that if you book at this time. Staff was friendly and the price is reasonable for the location. Room was clean and smelled clean. Towels were nice...AND the tub drained just fine (always gross when it doesn't!) All in all I would recommend if your looking for a clean nights stay at a reasonable price.
Séjour de 2 nuits en février 2024
Réponse de Tiffany Hawkins AGM le 4 mars 2024
Thank you for taking the time to tell us about your experience. I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Satisfaisant

Denise, Skowhegan

Voyage en couple
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff is very friendly. First rooms keys nor the tv worked. Moved us to a different room and it was really noisy with traffic. The tub has a constant stream of water coming out. Not a dribble. Between a hat and the traffic, I don’t think we would be back at this location. It’s clean but needs a LOT ofmaintence and updated.
Séjour de 1 nuit en février 2024
Réponse de Tiffany Hawkins AGM le 4 mars 2024
Thank you for taking the time to tell us about your experience. We are currently undergoing renovations. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Khatijeh

Voyage d’affaires
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de Tiffany Hawkins AGM le 21 févr. 2024
Thank you for reaching out to us. We are pleased that you enjoyed your stay with us.

10/10 Excellent

Jeanette

Séjour de 1 nuit en février 2024
Réponse de Tiffany Hawkins AGM le 25 mars 2024
Thank you for taking the time to tell us about your experience It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Gwendolyn

Voyage en famille
Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Tiffany Hawkins AGM le 21 févr. 2024
Thank you for reaching out to us. We are pleased that you enjoyed your stay with us. We look forward in seeing you again.

10/10 Excellent

Thomas

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en février 2024
Réponse de General Manager le 9 févr. 2024
Thank you for choosing to stay with us and we hope to see you back!!

2/10 Horrible

Robert

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Terrible facility overall! My room was dirty with trash from the previous party. The corridor area smelled like dog piss, weed and ammonia. There were blood like stains all over and the water in the tube wouldn’t shut off. The staff were very professional and friendly in light of the situation. I will never stay their again when I travel to Nashville.
Séjour de 3 nuits en février 2024
Réponse de Tiffany Hawkins AGM le 7 févr. 2024
Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your stay with us wasn't to your satisfaction. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

8/10 Bien

Debra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I gave this pet friendly hotel one star less because even though there were many exterior doors near my room, the only door that the key card would open was the front entrance. Not very convenient when loading the car or taking the dog in and out
Séjour de 1 nuit en janvier 2024
Réponse de Tiffany Hawkins AGM le 7 févr. 2024
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Max

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Close to the airport. Quiet area. Staff was great.
Séjour de 3 nuits en janvier 2024
Réponse de Tiffany Hawkins AGM le 7 févr. 2024
hank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Nashville Airport/Opryland. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay with us to your satisfaction. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at La Quinta Inns & Suites, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,

10/10 Excellent

Abraham

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2024
Réponse de Nikki le 23 janv. 2024
Thank you for your feedback and choosing LaQuinta as your choice to stay with! Hope to see you again.Thanks