2/10 – Ungenügend
Saurabh J.
3. März 2025
Verbesserungswürdig: Sauberkeit
Horribly dirty & lack in amenities
Our enthusiasm to stay in a cozy and luxurious environment on the President's Day weekend in your cabin dampened, the moment we approached driveway of the unit. We were greeted with poop; the driveway was littered with filth. Our next shock was the unlockable Yale Smart Lock, the batteries in the lock were dead and it was a big security issue, and we had to rush to a store to arrange new batteries. This took away time from our planned leisure activities that we had planned for the evening which we had to reschedule for the next day costing us reschedule fees. The living room had no window covering and it was open to view to all passerby's, we were without any privacy in the room. there were long hairs on the floor and beds, the sheets were dirty. only one Soap, shampoo and one toilet paper were provided in one bathroom only, the 2nd bathroom didn't have any. There were only 4 bath towels whereas we had reserved the accommodation for 6 adults and one child. There were dirty clothes in the closest apparently left by the earlier guests. There were cobwebs behind the doors. It was a horrible experience to stay in such a filthy environment and we demand refund of our money.The app wont let me attach pictures i can send you separately if you like.
Saurabh J.
Aufenthalt von 1 Nacht im Februar 2025