2/10 – Ungenügend
Ashley
Mit der Familie und kleinen Kindern gereist
21. März 2026
Gut: Sauberkeit und Personal & Service
This is the worst hotel I have ever stayed at. Upon check in, there was no place to park. The staff member told me that there were going to be people leaving soon. We go up to the room, my son jumps in the shower. He gets out and there's no towels.
Call downstairs. They tell me it'll be a wait for towels and we would be put on a list. EXCUSE ME???? The lady was very nice and I explained that my son was already in the shower. She ran up 2 towels. I looked outside and there is an entire party set up in the back parking area. It's 10pm and I have young kids who have to be up early for sports. The music is loud, they are riding around with loud music as well, slamming doors, yelling and shouting. Every time they fall asleep, someone knocks on our door and runs away. Seeing I had young kids with me, they should have informed me that this was going on. I would have accepted a refund and went literally anywhere else. I had to park my vehicle in a spot that it may get hit and the parking lot smells like weed. Again, 3 small kids.
When I tried to leave they said I would have to pay 50% of the room because my son took a shower.
Ashley
Aufenthalt von 1 Nacht im März 2026