3 bars, bar sur le toit, bar à cocktails
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Avis sur Freehand New York

4 out of 5
Freehand New York
23 Lexington Ave, New York, NY

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 517 avis sur 1015." "
Note des voyageurs de 8 (Bien), d’après 241 avis sur 1015." "
Note des voyageurs de 6 (Satisfaisant), d’après 140 avis sur 1015." "
Note des voyageurs de 4 (Médiocre), d’après 77 avis sur 1015." "
Note des voyageurs de 2 (Horrible), d’après 40 avis sur 1015." "

8,8/10

Propreté

8,6/10

Personnel et service

8,0/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

10/10 Excellent

JULIE PAGE

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Situation
Séjour de 4 nuits en mars 2024
Réponse de Team Freehand le 6 mars 2024
Julie, we appreciate the feedback and awesome score.

10/10 Excellent

Nathalie

Séjour de 1 nuit en janvier 2024
Réponse de Team Freehand le 26 janv. 2024
Nathalie, thank you so much for your kind review! It's really nice to see that you had such a great guest experience at our property!

10/10 Excellent

Nathalie

Séjour de 1 nuit en septembre 2023
Réponse de Team Freehand le 25 sept. 2023
Nathalie we are ecstatic with the score you gave and thankful for your taking the time to give us such a tremendous score!

10/10 Excellent

Jean-Francois

Séjour de 3 nuits en août 2023
Réponse de Team Freehand le 12 sept. 2023
Jean thank you for the awesome review!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en juin 2023
Réponse de Team Freehand le 7 juil. 2023
Wow! Awesome review that you!!

10/10 Excellent

pascale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rien ajouté
Séjour de 3 nuits en juin 2023
Réponse de Team Freehand le 15 juin 2023
Awesome Pascale! Great review we appreciate your time.

8/10 Bien

JEAN

Les points forts : Personnel et service et confort de la chambre
Séjour de 4 nuits en mai 2023
Réponse de Team Freehand le 2 juin 2023
Thank you for taking the time to review us. We appreciate your time.

6/10 Satisfaisant

Gilles

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en février 2023
Réponse de Jonathan le 7 mars 2023
Good Morning Gilles,Thank you for taking the time to leave a review. We are so happy that you enjoyed your stay with us and hope to host you again during your next visit to the Big Apple.Kind Regards,

4/10 Médiocre

Daniel, ST-EUSTACHE

Les points faibles : Personnel et service
Je suis déçu que l’hôtel n’est pas accepté de reporter ma réservation, Il y avait une alerte météo et une alerte inondation à NewYork Daniel
Séjour de 1 nuit en décembre 2022
Réponse de Jonathan Rodriguez le 23 déc. 2022
Bonsoir ,Merci d'avoir pris le temps de laisser un avis. Nous apprécions grandement vos commentaires et avons partagé vos commentaires avec le personnel. Comme je peux comprendre que des choses se produisent, veuillez nous contacter avec les nouvelles dates et nous ferons de notre mieux pour répondre à cette demande. Nous nous excusons pour l'inconvénient car la demande initiale n'était pas claire sur la raison pour laquelle le changement de dates a été demandé.Nous espérons avoir l'opportunité de vous accueillir à nouveau dans un futur proche.Sincères amitiés,

10/10 Excellent

SYLVIE

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 5 nuits en octobre 2022
Réponse de Jonathan Rodriguez le 27 oct. 2022
Good Evening SYVIE,Thank you for taking the time to leave a review. We are so happy that you enjoyed your stay with us and hope to host you again during your next visit to the Big Apple.Kind Regards,

10/10 Excellent

Luc

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Magnifique hôtel ! À la hauteur de nos attentes. La localisation sur l'ile de Manhattan est top ! Chambre décorée avec beaucoup de raffinement et d'élégance. Pour les amateurs d'art et d'architecture. Service et propreté sans reproche. On recommande fortement ! Nous y retournerons !
Séjour de 3 nuits en juin 2022
Réponse de Jermaine H le 28 juin 2022
Hello Luc, Thank you for the amazing review. It brings us great joy to know that you truly enjoyed your stay with us. We would love to have you stay with us again in the future :) Warm Regards, Guest Services

10/10 Excellent

COEN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2022
Réponse de Jonathan Rodriguez le 16 juin 2022
Good Evening, Thank you for your review. We look forward to hosting you again in the near future on your next trip to NYC. Kind Regards, Jonathan

10/10 Excellent

Pauline

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel très sympa et très bien situé Ambiance détendue et jolie déco Par contre problème d’odeur dans la salle de bain : mauvaise odeur d’eau croupie due à la plomberie qui mérite d’être nettoyée…
Séjour de 7 nuits en avril 2022
Réponse de Jermaine H le 19 mai 2022
Hello Pauline, I hope all is well with you. Thank you for taking the time to write us a review. We are delighted to hear that your overall stay was amazing. We sincerely apologies for the issue you experienced with the bathroom. Our housekeeping team is constantly devising ways to combat such issues. We would love to have you stay with us again in the near future.

8/10 Bien

Nathalie

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
La vue depuis la chambre Était superbe, le personnel très agréable…chambre propre…
Séjour de 9 nuits en janvier 2022
Réponse de Reynaldo le 29 janv. 2022
Hey Nathalie, Thank you for reviewing your stay with us. We love hearing that the experience was just the way you like it. We are looking forward to host your next experience at the Freehand, Best, Reynaldo Guest Experience Manager

8/10 Bien

Alexis

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The Freehand is in a convenient area to walk to many destinations and its also only one block from a subway line. The staff was all courteous and answered any questions we had. The rooftop bar is a nice option to spend time with a group. We also enjoyed the unique art and furniture in our room and the charm of the old renovated public areas.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Lilly

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fun, clean, inventive hotel in a great location!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was fantastic!
Séjour de 3 nuits en mai 2024
Réponse de Team Freehand le 12 mai 2024
Andrea, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

6/10 Satisfaisant

Joseph

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
Felt like a dorm room. Horrible bathroom
Séjour de 2 nuits en mai 2024
Réponse de Team Freehand le 11 mai 2024
Joseph, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. This certainly isn't the level of service we wish to provide to our guests here at Freehand New York. The entire team was alerted to the comments and concerns you shared with us, and rest assured we will address them all accordingly. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We would be glad to connect with you over the phone or by email if you have additional thoughts or recommendations. Please respond with the best date, time, and contact preferences. Thank you for your time, we will be addressing your concerns.

10/10 Excellent

Francesca

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It would be great to have a bit more storage or a slightly larger bathroom, but other than that, this is my favorite place to stay when we’re in Manhattan.
Séjour de 3 nuits en mai 2024
Réponse de James le 10 mai 2024
Thank you for your review, Francesca! Really nice to see that you liked the Freehand New York atmosphere. We are proud of the vibes, and we love seeing our guests enjoying it!Freehand New York

8/10 Bien

Wicky

Voyage en couple
Les points forts : Propreté et personnel et service
Cute hotel with tiny rooms. Perfect for the price if you’re traveling solo or with a partner and don’t plan on spending too much time indoors. Not a bad walk from Penn station and so close to Union Square.
Séjour de 1 nuit en mai 2024
Réponse de Team Freehand le 9 mai 2024
Wicky, we thank you for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon, this way we can earn that perfect 10.

6/10 Satisfaisant

Gary

Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Expedia or this hotel should have told us that the city was working on Lexington Ave at night and that the road was covered with metal planks that when cars and trucks drove over the planks, the noise created was unbearable. Sleeping was impossible.
Séjour de 1 nuit en mai 2024
Réponse de Team Freehand le 9 mai 2024
Gary, we thank you for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon, this way we can earn that perfect 10.

10/10 Excellent

Karen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Elevators are a little slow, but it is an older building and part of the aesthetic. The water in the restroom had a weird smell but nothing too overpowering; just when in the restroom. Staff are friendly, however, I called and left 2 or 3 voicemails trying to confirm my booking but no answer. Overall great stay.
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 9 mai 2024
Karen, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

8/10 Bien

Koji

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Team Freehand le 9 mai 2024
Koji, we thank you for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon, this way we can earn that perfect 10.

10/10 Excellent

Rachael

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Team Freehand le 9 mai 2024
Rachael, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

10/10 Excellent

david

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de Team Freehand le 12 mai 2024
David, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

10/10 Excellent

Margot

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Well located, friendly & responsive with good quality accommodations. The two connected restaurants were perfect for what we needed. Would stay again ✅
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 6 mai 2024
Margot, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
great location and friendly staff
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 3 mai 2024
Anna, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

6/10 Satisfaisant

Chika

Les points forts : Propreté et personnel et service
Les points faibles : Équipements
My room has no closets and the basin in too compact to wash face but the hotel is overall nice and all the staff is so friendly.
Séjour de 3 nuits en avril 2024
Réponse de Team Freehand le 2 mai 2024
Chika, our rooms are cozy yes, we are a 97-year-old historical building. we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. Rest assured your issues and concerns stated were made known to our entire team and they are being addressed accordingly. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We would be glad to connect with you over the phone or by email if you have additional thoughts or recommendations. Please respond with the best date, time, and contact preferences. Thank you for your time, we will be addressing your concerns.

10/10 Excellent

David, Plymouth

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great appointments, dining and cocktailing options on site.
Séjour de 1 nuit en avril 2024
Réponse de Team Freehand le 2 mai 2024
David, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

10/10 Excellent

CHRISTINA

Voyage en famille
Staff were all pleasant and helpful. Cozy. Would stay on a lower floor. Could hear the rooftop bar ‘beats’ trying to sleep.
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 29 avr. 2024
Christina, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

10/10 Excellent

Necati, Tampa

Séjour de 2 nuits en avril 2024

10/10 Excellent

Sidney

Séjour de 2 nuits en avril 2024

4/10 Médiocre

Andrew

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lights in the room flickered, room was not well cleaned, with previous occupants belongings under and behind the beds, and broken glass left out for hours in a common lounge.
Séjour de 1 nuit en février 2024
Réponse de Team Freehand le 26 avr. 2024
Andrew, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. This certainly isn't the level of service we wish to provide to our guests here at Freehand New York. The entire team was alerted to the comments and concerns you shared with us, and rest assured we will address them all accordingly. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We would be glad to connect with you over the phone or by email if you have additional thoughts or recommendations. Please respond with the best date, time, and contact preferences. Thank you for your time we hope to hear from you soon.

10/10 Excellent

Ana Perez

Voyage d’affaires
Les points forts : Propreté et équipements
Location
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 26 avr. 2024
Ana, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

8/10 Bien

Alison

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fun vibe, nice coffee table books in the room, cheap and easy food options right by hotel, also very nice restaurant in the hotel; rooftop bar was less exciting than they thought it was.
Séjour de 3 nuits en mars 2024
Réponse de Team Freehand le 26 avr. 2024
Alison, we appreciate the feedback and this score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again so we can earn that perfect 10.

10/10 Excellent

Gregory

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Great
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 26 avr. 2024
Gregory, we appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

6/10 Satisfaisant

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay except For continual Street noise because of Construction on 23rd street. Next time I would Stay facing 22nd street, much quieter
Séjour de 3 nuits en avril 2024
Réponse de Team Freehand le 26 avr. 2024
Lisa, we appreciate the feedback and this score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again so we can earn that perfect 10.

6/10 Satisfaisant

Chris

Voyage en couple
Great location. Good size room but lacked some amenities and the bathroom was unacceptably small.
Séjour de 3 nuits en avril 2024
Réponse de Team Freehand le 26 avr. 2024
Chris, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. Rest assured your issues and concerns stated were made known to our entire team and they are being addressed accordingly. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We would be glad to connect with you over the phone or by email if you have additional thoughts or recommendations. Please respond with the best date, time, and contact preferences. Thank you for your time we hope to hear from you soon.

10/10 Excellent

Khando

Voyage en famille
Les points forts : Propreté et personnel et service
extremely tiny bathroom !!!
Séjour de 5 nuits en mars 2024
Réponse de Team Freehand le 19 avr. 2024
Khando, we offer cozy rooms, so they are quaint yes but, the water pressure and staff are bar none. We appreciate the feedback and this awesome score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again real soon.

6/10 Satisfaisant

Jared

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice hotel but barely slept from the noise on the street
Séjour de 1 nuit en avril 2024
Réponse de James le 17 avr. 2024
We really appreciate your feedback, Jared. We will certainly take your feedback seriously, and we hope you will give us another chance!Freehand New York

2/10 Horrible

Richard

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel is a dump. Heat didn't work in the room, so they gave us a space heater. The room was advertised at 375 sq. ft. ("Corner King") and was maybe 200 sq. ft. at best. The front desk would do nothing, said to complain to the manager via e-mail which I did, and she never responded. No dresser or drawers for clothes (in an upgraded room!) The bathroom smaller than a closet. STAY AWAY!!!
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 15 avr. 2024
Richard, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. We appreciate you for taking the time to share your experience about your recent stay at our property. This certainly isn't the level of service we wish to provide to our guests here at Freehand New York. The entire team was alerted to the comments and concerns you shared with us, and rest assured we will address them all accordingly. This will help us in fine tuning our operations and in the training of our team.

8/10 Bien

Nickie

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
shower gel was empty and there were tags from apparel on the bed side table from the prior guest
Séjour de 1 nuit en avril 2024
Réponse de Team Freehand le 18 avr. 2024
Nickie, we appreciate the feedback and this score. Thank You! Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We hope to see you again so we can earn that perfect 10.

6/10 Satisfaisant

Kirsten

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en avril 2024
Réponse de Team Freehand le 18 avr. 2024
Kirsten, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. Rest assured your issues and concerns stated were made known to our entire team and they are being addressed accordingly. Providing a great guest experience is a priority for us and your feedback helps us to better our efforts, this will help us in fine tuning our operations and in the training of our team. We would be glad to connect with you over the phone or by email if you have additional thoughts or recommendations. Please respond with the best date, time, and contact preferences. Thank you for your time we hope to hear from you soon.

6/10 Satisfaisant

Elisa

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Just ok. Small room which wasn’t a huge issue for us, but it was noisy. We could hear neighbors talking, people in hallway, and traffic outside. The restaurant looked great but we didn’t have time to eat. Not the worst we’ve stayed at but certainly not the best.
Séjour de 1 nuit en avril 2024
Réponse de Team Freehand le 15 avr. 2024
Elisa, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. Rest assured your issues and concerns stated were made known to our entire team and they are being addressed accordingly. This will help us in fine tuning our operations and in the training of our team.

6/10 Satisfaisant

Jean

Les points forts : Propreté, personnel et service, équipements
I don't think the room warranted the price. The room was quite small with a single bed which was fine for me. Although I believe I was charged the same price as larger rooms.
Séjour de 1 nuit en avril 2024
Réponse de Team Freehand le 15 avr. 2024
Jean, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. As is standard across the travel industry, our rates can change due to time of year, demand in the city or current availability. Rest assured your issues and concerns stated were made known to our entire team and they are being addressed accordingly. This will help us in fine tuning our operations and in the training of our team.

6/10 Satisfaisant

Amir

Les points forts : Propreté
I highly suggest to clean windows. Bathrooms should be upgraded. Bathroom looked very outdated and looked gray. Street noise was extremely loud at night.
Séjour de 3 nuits en avril 2024
Réponse de Team Freehand le 15 avr. 2024
Amir, we are sorry that we did not meet your expectations in all areas, but we are thankful for your feedback and your completed survey. Rest assured your issues and concerns stated were made known to our entire team and they are being addressed accordingly. This will help us in fine tuning our operations and in the training of our team.

10/10 Excellent

amanda

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved that we could go down to the cafe to grab a quick drink and breakfast before starting our day. It was cozy and perfect for the two night stay we planned.
Séjour de 2 nuits en avril 2024
Réponse de Team Freehand le 12 avr. 2024
Amanda, we appreciate the feedback and this awesome score. Thank You! We hope to see you again real soon.

8/10 Bien

Kaitlyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay
Séjour de 1 nuit en avril 2024
Réponse de Team Freehand le 8 avr. 2024
Kaitlyn, we appreciate the feedback and this awesome score. Thank You! We hope to see you again real soon.

8/10 Bien

Scott

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great Gramercy location convenient to various MTA lines & Mad Sq. Park. Nice large room (for NYC standards) w/ great bed & bathroom. Good options for dining & drinks too; did brunch @ Comodo, coffee & snacks @ Smile & cocktails @ both rooftop bar & Calico. Hot water was an issue one morning, as was some noise/reverb from the mezzanine night club on Sat. Night.
Séjour de 5 nuits en mars 2024
Réponse de Team Freehand le 8 avr. 2024
Scott, we appreciate the feedback and this awesome score. Thank You! We hope to see you again real soon.

10/10 Excellent

Kelsey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My stay was wonderful. The staff was so nice and attentive. Location was wonderful! I will definitely be back.
Séjour de 3 nuits en avril 2024
Réponse de Team Freehand le 7 avr. 2024
Kelsey, we appreciate the feedback and this awesome score. Thank You! We hope to see you again real soon.