Réception

Avis sur Hampton Inn & Suites Staten Island

2.5 out of 5
Hampton Inn & Suites Staten Island
1120 South Ave, Staten Island, NY

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 553 avis sur 1008." "
Note des voyageurs de 8 (Bien), d’après 234 avis sur 1008." "
Note des voyageurs de 6 (Satisfaisant), d’après 90 avis sur 1008." "
Note des voyageurs de 4 (Médiocre), d’après 72 avis sur 1008." "
Note des voyageurs de 2 (Horrible), d’après 59 avis sur 1008." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Houda

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Trop de bruit
Séjour de 1 nuit en avril 2024
Réponse de William le 22 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Megan

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Natalie Naeder: Front Office Supervisor le 7 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

10/10 Excellent

Isaak

Séjour de 3 nuits en septembre 2023
Réponse de Natalie Naeder: Front Office Supervisor le 7 oct. 2023
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

8/10 Bien

isabelle

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
Super pour une famille de 5. Porte de la salle de bain très peu pratique
Séjour de 2 nuits en août 2023
Réponse de Natalie N.: Front Office Supervisor le 5 août 2023
Hello,Thank you for your review. I am sorry for the issues you experienced with the door in the bathroom. However, I am glad to hear that you enjoyed your stay with us otherwise. We look forward to welcoming you again and making your next stay a perfect 10. Have a great day!

8/10 Bien

Andre, Brossard

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Air conditionning very noisy ! Very good restaurant at the Fairfield Hilton.
Séjour de 4 nuits en mai 2023
Réponse de Natalie N.: Front Office Supervisor le 18 mai 2023
Andre,I am very sorry about the issue you experienced with the hvac in your room. I will address these concerns with our team. We hope you consider staying with us again in the future. Have a great day!

8/10 Bien

Kahina

Réponse de Natalie: Front Office Supervisor le 7 mai 2023
I am thrilled to hear you enjoyed your stay with us! We look forward to welcoming you back in the future. Have a great day!

6/10 Satisfaisant

ANTHONY

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Nous avions réservé un type de chambre bien précis. À l’arrivée. Nous avons dû nous satisfaire d’une chambre bien plus petite et d’avoir un lit d’appoint poser en plein milieu de la chambre. Donc vraiment mauvaise expérience et le personnel de l’accueil est vraiment déplaisant.
Séjour de 1 nuit en janvier 2023

10/10 Excellent

Marie-Pier

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super ! Nous recommandons !
Très bel hôtel pour visiter New York ! 20 minutes de voiture du Ferry. Chambre très grande et très propre. Déjeuner complet et varié. Nous avons adoré l’endroit et le recommandons !
Séjour de 2 nuits en août 2022

10/10 Excellent

Julie

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Très bien
Séjour de 2 nuits en août 2022

10/10 Excellent

Vertilie

Voyage en famille, Voyage en groupe
Les points forts : Propreté et personnel et service
Très agréable, très bon déjeuner. Personnel très gentille. Propre à l'intérieur et extérieur. Belle grande chambre.
Séjour de 1 nuit en juillet 2022

10/10 Excellent

Marie-Laure

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
SeJour en famille
Séjour en famille dans une chambre très spacieuses. Les lits sont confortables et l’hôtel est propre et neuf le petit déjeuner est plutôt bon
Séjour de 3 nuits en août 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Chambre très propre. Personnel pas toujours souriant. Déjeuner copieux, par contre l'état des tables laisse à désirer lors d'un second passage, les tables ne sont pas essuyées. Etablissement loin du Ferry si déplacement en bus, environ 40 à 50mn.
Séjour de 4 nuits en août 2019

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 4 nuits en août 2019
Réponse de Hampton Inn & Suites Staten Island le 4 sept. 2019
Thanks for sharing this positive feedback with us! We are happy to hear that you enjoyed your stay and hope to see you again soon.

8/10 Bien

Chantale

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2019
Réponse de Hampton Inn & Suites Staten Island le 5 sept. 2019
Thank you for sharing your feedback with us Chantale! If there is anything we could have done to improve your stay, please contact us directly.

10/10 Excellent

Caroline

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Belle grande chambre
Grande chambre confortable. Excellents petits déjeuners variés. Près des autobus pour se rendre au ferry mais 1h de transport... Accueil ok mais pas très avenant!
Séjour de 3 nuits en juillet 2019

8/10 Bien

denise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de William le 26 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Horrible

Mahdi

Voyage en famille avec de jeunes enfants
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
There were ants and roaches in not only the room but the dining and common areas. The shower wouldn’t drain and the room was never cleaned during the entire stay although explicitly asked by me numerous times.
Séjour de 5 nuits en mai 2024
Réponse de William le 26 mai 2024
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 9 nuits en mai 2024
Réponse de William le 26 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Adina

Les points forts : Propreté
Always a pleasure staying here
Séjour de 1 nuit en mai 2024
Réponse de William le 26 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Patricia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William and other staff were helpful and friendly
Séjour de 2 nuits en mai 2024
Réponse de William le 26 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Ola

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en mai 2024
Réponse de William le 26 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 Médiocre

Edwin, Brooklyn

Les points faibles : Infrastructures et conditions de l’hébergement
This was my first stay at this location. The rooms were outdated and falling apart. The place looked rundown. The staff was nice though. I would not return for another stay until third place is revamped.
Séjour de 3 nuits en mai 2024
Réponse de William le 22 mai 2024
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Susan

Clean room but old. No pen or paper which I always use. Mattresses in both rooms were very soft and the shower wash was empty which I discovered while showering. Screaming babies next door kept us awake all night so make sure not to get a connecting room when you require one for your family but someone else gets it, not your family. We heard screaming and yelling all night long. We’re exhausted
Séjour de 3 nuits en mai 2024
Réponse de William le 22 mai 2024
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Sheri

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet
Séjour de 3 nuits en mai 2024
Réponse de William le 22 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Heather

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice staff, clean & safe
Séjour de 1 nuit en mai 2024
Réponse de William le 22 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Roseline

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is well presented and the room was clean enough. Breakfast was good, with hot food and few selections of muffins. My only issue was that the bath was dirty from the last customer. The room was not cleaned or bins emptied during our stay but that did not ruin our time there. Another positive was they sent the $70 taken for deposit was refunded within 2 days of checking out. Staff were attentive and responsive from housekeeping to reception. Thanks Christine at reception for being so humble and helpful. If am ever in Staten island, I'll definitely stay again.
Séjour de 2 nuits en mai 2024
Réponse de William le 22 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Patricia

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff very helpful
Séjour de 2 nuits en mai 2024
Réponse de William le 22 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Hong, Staten Island

Voyage en groupe, Voyage d’affaires
Les points forts : Équipements
非常友好的服务,环境也好
Séjour de 1 nuit en mai 2024
Réponse de William le 13 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Fernando

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en mai 2024
Réponse de William le 12 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Eric

Voyage en couple
Les points forts : Équipements
everything was great
Séjour de 4 nuits en avril 2024
Réponse de William le 10 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Lisa

Voyage en famille
Les points forts : Équipements et infrastructures et conditions de l’hébergement
My sisters and I stayed here for the Five Borough Bike Tour. Check out was easy and Ally was super helpful. Our room was spacious and comfortable.
Séjour de 2 nuits en mai 2024
Réponse de William le 8 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Carol

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cleanliness and staff very polite
Séjour de 1 nuit en mai 2024
Réponse de William le 6 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

sun young

Séjour de 1 nuit en mai 2024
Réponse de William le 26 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Julian

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Ev charging access made the place an easy choice to stay.
Séjour de 1 nuit en avril 2024

10/10 Excellent

Angie, Pflugerville

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have been go through 8 hotels so far..and this hotel is the best! Room is cleaned, breakfast is delicious! I strongly recommend
Séjour de 2 nuits en avril 2024
Réponse de William le 3 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Fernando

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice place to stay.
Séjour de 4 nuits en avril 2024
Réponse de William le 3 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
We’ve used this hotel as a stay the night before our cruise for the second time now , always friendly people at the desk , rooms Are spacious and clean
Séjour de 1 nuit en avril 2024
Réponse de William le 29 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Mohammed

Séjour de 1 nuit en avril 2024
Réponse de William le 22 mai 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Iyabode

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice location, clean environment.
Séjour de 1 nuit en avril 2024
Réponse de William le 26 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Diane

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed for one night. This is my go to place to stay on Staten Island. The staff at front desk is very friendly and welcoming. Rooms are clean.
Séjour de 1 nuit en avril 2024
Réponse de William le 21 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the staff to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Michael

Voyage en groupe
CLASS!
Séjour de 2 nuits en avril 2024
Réponse de William le 17 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Natasha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was great!
Séjour de 2 nuits en mars 2024
Réponse de William le 14 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Anna Maria

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was great and pleasant!
Séjour de 2 nuits en mars 2024
Réponse de William le 2 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Diana

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like the hotel and the amenities, great breakfast buffet. I just didn’t like the area around, a lot of industrial.
Séjour de 1 nuit en mars 2024
Réponse de William le 2 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the breakfast to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Georgia

Voyage en famille
It was clean and quiet and staff were very nice. I can’t say anything negative about it. Beds were clean and very comfortable as well.
Séjour de 3 nuits en mars 2024
Réponse de William le 2 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

dexter

Les points forts : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de William le 2 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Horrible

Deimante

Les points faibles : Propreté
Séjour de 2 nuits en mars 2024
Réponse de William le 2 avr. 2024
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Satisfaisant

Iman

Voyage en famille, Voyage d’affaires
Les points faibles : Personnel et service et équipements
Housekeeper Toni was very rude when another colleague asked her to assist me with towels. Her response was so nasty. She clearly hates her job.
Séjour de 2 nuits en mars 2024
Réponse de William le 27 mars 2024
Thank you for taking the time to share your experience of your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please let us know if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Bien

Kwai Chuen

Séjour de 4 nuits en mars 2024
Réponse de William le 14 avr. 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Excellent

Jolanta

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel's cleanliness surpassed my expectations. We loved it, thank you to entire crew.
Séjour de 1 nuit en mars 2024
Réponse de William le 27 mars 2024
Thank you for taking a moment to share your experience. I am happy to hear you found the crew to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed. Sincerely, William