Literie de qualité supérieure, surmatelas
Vérifier la disponibilité

Avis sur Insignia Hotel, Ascend Hotel Collection

2.5 out of 5
Insignia Hotel, Ascend Hotel Collection
741 61st Street, Brooklyn, NY

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 448 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 273 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 132 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 80 avis sur 1000." "

8,4/10

Propreté

8,2/10

Personnel et service

7,6/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Louis

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Subway station
Séjour de 3 nuits en avril 2024
Réponse de W.L le 29 avr. 2024
Dear Louis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Myriam

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en février 2024
Réponse de W.L le 26 févr. 2024
Dear Myriam,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bien

floriane

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Situé à proximité du métro
Séjour de 3 nuits en décembre 2023
Réponse de W.L le 2 févr. 2024
Dear Floriane,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Gilbert

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Quartier peu enviable.
Séjour de 2 nuits en octobre 2023
Réponse de W.L le 30 oct. 2023
Dear Gilbert,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Satisfaisant

Benoit

Voyage en famille
Les points forts : Propreté et personnel et service
Hôtel sympathique niveau qualité prix seul bémol bruyant la nuit dans les couloirs et les lits un peu petit pour deux adultes .. et le petit dej servi dans le hall d entrée très léger et bas de gamme sinon le reste nickel ... Proche métro (2 minutes a pied) personnels très sympathique... Et parking (payant) au niveau de l hotel
Séjour de 3 nuits en août 2023
Réponse de W.L le 28 août 2023
Dear Benoit,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here. We hope to welcome you again in the future. Have a Wonderful day! Best,Wendy L.General Manager

8/10 Bien

Marc-André

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Secteur
Séjour de 3 nuits en août 2023
Réponse de W.L le 28 août 2023
Dear Marc-Andre,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here. We hope to welcome you again in the future. Have a Wonderful day! Best,Wendy L.General Manager

10/10 Excellent

Caroline

Séjour de 1 nuit en décembre 2022

2/10 Horrible

Solene

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'hotel est très bruyant. Le ménage des chambres est fait de façon très superficielle. Le quartier est bruyant et peu de restaurants sont accessibles. Le petit déjeuner est très limité et aucune variété d'un jour à l'autre.
Séjour de 3 nuits en septembre 2022
Réponse de Insignia Hotel le 4 oct. 2022
Hello Solene, we are so sorry you did not enjoy your stay with us. We appreciate your feedback, and will take this into consideration.

10/10 Excellent

Sophie

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Très propre. Très bien au niveau de l’écologie. Chambre belle et lit confortable. Déjeuner acceptable. Parking disponible mais avec valet seulement.
Séjour de 3 nuits en mai 2022
Réponse de NK le 13 juin 2022
Dear Sophie, Merci d'avoir choisi l'Insignia Hotel Brooklyn. C'est formidable d'entendre que vous avez apprécié votre séjour avec nous et nous espérons vous accueillir à nouveau dans un proche avenir. Naji Kotob General Manager

8/10 Bien

Victoire

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Seul inconvénient, les petits déjeuners sont restreints à partir de O8h15 il manque des viennoiseries et de plus le service est jusqu'à 9h00. Hôtel propre et toujours un accueil à n'importe quelle heure.
Séjour de 9 nuits en novembre 2019

6/10 Satisfaisant

Beatrice

Voyage d’affaires
Les points forts : Propreté
Moyen pour le prix
Séjour de 1 nuit en octobre 2019
Réponse de NK le 4 nov. 2019
Chere Client, Merci d'avoir pris le temps d'écrire votre avis sur notre Hotel, vos commentaires sont très appréciés. Merci d'avoire rester avec nous a L'Insignia et nous espérons que vous nous considérerez pour votre prochaine visite. Naji Kotob General Manager

2/10 Horrible

Yuliya, las vegas

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I don’t have super high expectations for hotels on a bus , however this experience was by far the worst in my life! DO NOT BOOK!!! The walls here do not exist- you can hear every word your neighbors are saying, no help from staff. We were up all night!!! No exaggeration, all night something would be loud: party next door, bikers outside, couples in their “honeymoon “ stages. I am disappointed and disturbed!! What they labeled “breakfast included” is some pastries, cold coffee and disgusting milk. BY ALL MEANs, save your money, FIND SOMETHING ELSE!!!!
Séjour de 1 nuit en mai 2024
Réponse de W.L le 20 mai 2024
Hi Yuliya,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Wei

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de W.L le 20 mai 2024
Hi Wei,Thank you for the 5 star rating and we are so glad to here that you had a wonderful stay here! We hope to host you again in the near future.Best,Wendy L.General Manager

6/10 Satisfaisant

Matthew

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en mai 2024
Réponse de W.L le 20 mai 2024
Hi Matthew,Thank you for your rating! We would love to hear more about your stay here with us and can make it a better experience for you. Best,Wendy L.General Manager

2/10 Horrible

Xavier

Voyage d’affaires
Les points faibles : Infrastructures et conditions de l’hébergement
The shower leaks a tremendous amount of water. The shower curtain provides little to no protection to the floor from the water regardless of the water being high or low. The bed was made terribly and linen and towels were only going to be changed out every third day of a stay. Along with that the towels were folded and just piled on top of each other in the bathroom. There was gunk on the floors of the bathrooms and stains on the floor.
Séjour de 2 nuits en mai 2024
Réponse de W.L le 15 mai 2024
Hi Xavier,I do apologize that you did not have a pleasant stay here and we hope that you give us a chance to fix that. It seems that the room you booked was our King handicap accessible room and it is designed for the wheel chair to be able to go in and out and water will be around those areas. Shower curtains are also measured not to hit the floors to prevent the wheel chair from getting stuck. Towels are also placed in a position where its reachable. We do offer room changes when customers express their concerns, please do not hesitate to let us know. Again, thank you for the feedback, we will share with the team so that we can improve for future stays.Have a great day!Best,Wendy L.General Manager

10/10 Excellent

Victoria

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean property and close to the subway
Séjour de 2 nuits en mai 2024
Réponse de W.L le 15 mai 2024
Hi Victoria,Thank you for the review. We are happy to hear that you had a great stay and that its convenient to where you need to be. We cannot wait to host you again in the future.Have a great day!Best,Wendy L.General Manager

10/10 Excellent

Bernice

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Safe place
Séjour de 3 nuits en avril 2024
Réponse de W.L le 14 mai 2024
Hi Bernice,Thank you for giving us a great review! we are so happy to hear that you felt safe here, we cant wait to host you again!Have a wonderful day!Best,Wendy L.

6/10 Satisfaisant

paul hamal

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wasn’t bad for a New York hotel. Was comfortably small but doable. Always gets me how small hotel rooms in new York are.
Séjour de 1 nuit en mai 2024
Réponse de W.L le 13 mai 2024
Dear Paul Hamal,Dziękujemy za wybranie Insignia Hotel Brooklyn! Cieszymy się, że podobał Ci się pobyt tutaj i doceniamy, że przekazałeś nam świetne opinie. Do zobaczenia!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

BEVERLY

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean & super quiet!
Séjour de 1 nuit en mai 2024
Réponse de W.L le 13 mai 2024
Hi Beverly,Thank you for the 5 out of 5 stars! We are so happy to hear that you enjoyed your stay here and hope that you would come visit us again! Best,Wendy L.General Manager

10/10 Excellent

Ester

Good
Séjour de 1 nuit en mars 2024
Réponse de W.L le 6 mai 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Ester

Good
Séjour de 1 nuit en avril 2024
Réponse de W.L le 6 mai 2024
Dear Ester,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

hang

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de W.L le 6 mai 2024
Dear Hang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Juanita

Les points forts : Équipements et infrastructures et conditions de l’hébergement
The receptionist was friendly and helpful- the room was spotless and we ate dinner across the street - They had a coupon for us to use and the place was very busy with locals and folks from afar highly recommend it’s called Favor Taste
Séjour de 1 nuit en mai 2024
Réponse de W.L le 6 mai 2024
Dear Juanita,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Satisfaisant

Zetavius

Voyage en couple
Nice area but the rooms are to little
Séjour de 1 nuit en mai 2024
Réponse de W.L le 6 mai 2024
Hi Zetavius,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Luz

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very nice, place was clean
Séjour de 1 nuit en avril 2024
Réponse de W.L le 1 mai 2024
Dear Luz,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bien

Shantel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice, quiet and cozy and staff is very helpful
Séjour de 1 nuit en avril 2024
Réponse de W.L le 1 mai 2024
Dear Shantel,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Irish

Séjour de 1 nuit en mars 2024
Réponse de W.L le 1 mai 2024
Dear Irish,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

JIAWEI

Les points forts : Propreté
Séjour de 1 nuit en avril 2024
Réponse de W.L le 1 mai 2024
Dear JiaWei,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Andy, New York

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quiet, private and cozy.
Séjour de 2 nuits en avril 2024
Réponse de W.L le 6 mai 2024
Dear Andy,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

6/10 Satisfaisant

Brittney Z

Voyage en couple
I enjoyed my stay at insignia hotel, however the remote to the television was terrible. You only have the option of their cable channels and you aren’t able to cast from your phone which was outdated and pretty annoying. Overall I had a pleasant stay. I appreciate the property having the coffee and tea available 24hrs the complimentary breakfast and the friendliness of the staff. The ice machine is on the 1st floor and gives ice chips which I love. The patio area in front was quaint and quiet. I’ll be back again
Séjour de 1 nuit en avril 2024
Réponse de W.L le 29 avr. 2024
Hi Brittney Z,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

6/10 Satisfaisant

Melanie

Séjour de 1 nuit en avril 2024
Réponse de W.L le 15 mai 2024
Hi Melaine,Thank you for taking the time to give us a review. we would love to hear more about your stay here with us and that we can improve.We hope that you can give us a chance to host you again. Have a great day!Best,Wendy L.General Manager

10/10 Excellent

ChenBo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en avril 2024
Réponse de W.L le 24 avr. 2024
Dear ChenBo,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bien

Anderson

Séjour de 2 nuits en avril 2024
Réponse de W.L le 24 avr. 2024
Dear Anderson,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bien

Addis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good option
Séjour de 4 nuits en avril 2024
Réponse de W.L le 22 avr. 2024
Dear Addis,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Ria

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great experience. Will highly recommend
Séjour de 2 nuits en avril 2024
Réponse de W.L le 22 avr. 2024
Dear Ria,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Shuhui

Séjour de 3 nuits en avril 2024
Réponse de W.L le 9 mai 2024
Hi Shuhui,Thank you for choosing the insignia Hotel! We love to hear that you enjoyed your stay here and hope to see you again in the near future!Best,Wendy L.General Manager

10/10 Excellent

Shemar

Les points forts : Infrastructures et conditions de l’hébergement
The area
Séjour de 2 nuits en avril 2024
Réponse de W.L le 19 avr. 2024
Dear Shemar,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Horrible

Changyao

Séjour de 1 nuit en avril 2024
Réponse de W.L le 9 mai 2024
Hi Changyao,We are sorry to hear that you did not enjoy your time here with us. We love to hear more and can give us a chance to fix it. Please contact the property with your concerns and we can find out what went wrong.Thank you and have a great day!Best,Wendy L.General Manager

10/10 Excellent

Valerie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en avril 2024
Réponse de W.L le 18 avr. 2024
Dear Valerie,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

PENGXIANG

Séjour de 1 nuit en avril 2024
Réponse de W.L le 6 mai 2024
Dear PengXiang,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Horrible

Danilo

Séjour de 1 nuit en avril 2024
Réponse de W.L le 29 avr. 2024
Hi Danilo,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Xiao Yan

Séjour de 1 nuit en avril 2024
Réponse de W.L le 6 mai 2024
Dear Xiao Yan,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

Jianhui

Séjour de 2 nuits en avril 2024
Réponse de W.L le 6 mai 2024
Dear JianhuiThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bien

Edwin, New York

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall I loved it. But I found a few roaches walking around the room.
Séjour de 2 nuits en avril 2024
Réponse de W.L le 15 avr. 2024
Dear Guest,Thank you for the review, we apologize about the experience you had here. to further investigate, we would love to hear more!Thank you and have a great day!Best,Wendy L.General Manager

8/10 Bien

jon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Great staff, street sucks.
Séjour de 2 nuits en avril 2024
Réponse de W.L le 11 avr. 2024
Dear Jon,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bien

Arthur

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked that it was quiet, felt safe.
Séjour de 3 nuits en avril 2024
Réponse de W.L le 10 avr. 2024
Dear Arthur,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Horrible

Alfred Eugene

Voyage en groupe, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel rooms were nasty, and the staff was nastier.
Séjour de 4 nuits en avril 2024
Réponse de W.L le 9 avr. 2024
Hi Alfred Eugene,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

8/10 Bien

Marisol

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room did not have draws to place your clothes and belongings.
Séjour de 2 nuits en avril 2024
Réponse de W.L le 8 avr. 2024
Dear Marisol,Thank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager

2/10 Horrible

Avron

Séjour de 3 nuits en avril 2024
Réponse de W.L le 29 avr. 2024
Hi Avron,Thank you for choosing The Insignia Hotel. We are sorry to hear that we did not exceed your expectations. We hope that you give us a chance to in the future to better your experience here.Thank you and have a great day! Best,Wendy L.General Manager

10/10 Excellent

lingling

Séjour de 2 nuits en mars 2024
Réponse de W.L le 22 avr. 2024
Dear LingLingThank you for choosing the Insignia Hotel. We are happy to hear that you enjoyed your stay here! We hope to see you again in the future!Thank you and have a great day! Best,Wendy L.General Manager